Total 1 job vacancies by ASTF Logistics Sdn. Bhd.

Responsibilities:

• Handle customer inquiries related to air and sea freight shipments, including booking, tracking and documentation.
• Coordinate with internal departments (operations, sales, customs) to ensure smooth cargo movement.
• Prepare and verify shipping documents: AWB, BL, invoices, packing lists, and customs declarations.
• Monitor shipment status and proactively update customers on delays or changes.
• Resolve service issues, complaints, and discrepancies with professionalism and urgency.
• Liaise with airline, shipping lines, and third-party vendors for space booking and cargo handling.
• Ensure compliance with IATA,IMO and local customs regulations.
• Maintain accurate records in the company's logistics system or CRM platform.
• Prepare costing breakdowns and quotations upon receiving RFQs from customers, ensuring accuracy and competitiveness.
• Other duties as assigned by the immediate supervisor.
• Comply with ASTF's established procedures within required time limits, including ISO norms.
• Acting as a point of contact for customers, addressing inquiries, and resolving issues promptly and professionally.

Perks & Benefits

• Free snacks / Happy hours
• Paid training and development
• Free Parking