• Perform Documents, tracks and reports the flow of daily orders for Channel Partners and Inter-companies as well as end users.
• Creates and consolidates outbound deliveries, Transportation Unit, for STOs and sales in SAP (ECC and EWM).
• Order Entry for Channel Partners and Inter-company.
• Creates export documentation.
• Performs PDO process in SAP.
• Coordinates and schedules all customer shipments for instrumentation and spare parts, and supply center orders.
• Daily follow-up on POD’s. Ensure/initiate action when no POD is received.
• Reporting on KPI including daily reporting of on time shipments, reported errors and missed shipments.
• Releasing shipment orders, preparing export documentation, coordinate special deliveries. Work with CS to review problem orders.
• Place purchase requisitions for indirect supplied and perform monthly accruals for same.
• Coordinates the flow of goods, including exception management, re-routing, expediting, and other actions required to meet expected lead times or other customer service requirements.
• Provides detailed analysis of end to end performance. Documents, tracks and reports the flow of daily orders transferred to the warehouse and delivered to the end customers.
• Supports reverse logistics and flow of RMAs (return material authorization) from customer to return center.
• Point of contact for order status inquiries from internal stakeholders and external service providers.
• Initiates and reviews PGI (Post Good Issue). Ensuring all shipment orders are completed and closed in SAP.
• Ensures export/import documentation is accurate and complete in the system.
• Track shipments of goods throughout the supply chain.
• Support warehouse activity as needed.
• Report all perceived hazards to Distribution Manager.
• Ensure compliance to GDPMDS/ISO/Risk Assessment requirements.
What You Bring:
• Bachelor's Degree or equivalent
• Entry level / 1-2 year's working experience in Customer Service or Inventory Management Environment.
• Knowledge of SAP
For interested candidates, please submit your latest resume to jacquelinefong@recruitexpress.com.sg
Jacqueline Fong Hsin Ting (R21103226)
Recruit Express Pte Ltd
Company Reg. No. 199601303W
EA License Number: 99C4599
