Total 13 job vacancies by Align Recruitment Pte. Ltd.

Position: Planning Executive
Salary: up to $3500
Working Day: Mon-Sat | 9am-5.30pm | 9am-1pm (Alt Sat)
(one week of night shift: 5pm-1.30am)
Working Location: Alps Ave (nearest MRT Changi Airport)

Job Responsibilities:

• Monitor and plan area for loading of shipment to optimum efficiency.
• Monitor the freight's progress and make sure all pertinent parties are informed.
• Closely collaborate with airlines on rate, tracking, and other inquiries.
• Developing, upholding, and evaluating the selling rate and purchasing from carriers and customers.
• Ensuring that every shipment is finished and lifted on schedule at the agreed-upon fee with the airline and the customer.
• Providing the team and stakeholders with a progress report and profit/loss figures.
• Managing tenders and RFPs.
• Assist sales in providing the best answers by coordinating with them on sales inquiries.
• Capable of understanding all airline and customer buying/selling rates.
• Capable of organizing every BUP cargo for consolidation.

Qualifications & Requirements:

• Relevant working experience.
• Able to work night shift.

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.
• Regret to inform that only shortlisted candidates will be contacted by our consultants.
  

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

Position: Export Customer Service Executive
Salary: up to $3500
Working Day: Mon-Sat | 9am-5.30pm | 9am-1pm (Alt Sat)
Working Location: Alps Ave (nearest MRT Changi Airport)

Job Responsibilities:

• Direct Customer Contact: Excellent, amiable, and trustworthy service is provided.
• After receiving the booking, be sure you give the customer the flight information within the allotted time (one hour).
• When processing the export work order, make sure that the export documents are compliant.
• Apply for the appropriate export permission and expedite the processing of other export customs.
• All calls must be answered within three ringing tones. (without fail)
• Always keep an eye on the onboard status and notify the customer of any irregularities.
• Good communication between all relevant departments, such as the planning team, operations, warehouse, and traffic.
• Making sure that the applicable freight rates are accurate and up to current at all times.
• Always aware of and up to date on any new requirements or modifications made by airlines or the government.
• Make sure that every monthly customer report is consistently submitted on time.
• Communicating with internal and external parties regarding the management and status of shipments.
• Making sure that every shipment is properly tracked and organized in accordance with SOP.
• Working on unique arrangements with sales and other function groups.
  

Qualifications & Requirements:

• Relevant working experience.
• Must have Cargowise One system experience.

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.
• Regret to inform that only shortlisted candidates will be contacted by our consultants.
  

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

Position: Import Senior Executive (Freight Forwarding)
Salary: up to $4200
Working Day: Mon-Sat | 9am-5.30pm | 9am-1pm (Alt Sat)
Working Location: Alps Ave (nearest MRT Changi Airport)

The Airfreight Customer Service Senior Executive (Import/Export) in Freight Forwarding is responsible for managing end-to-end airfreight shipments on behalf of customers, ensuring timely, accurate, and high-quality service delivery. This role requires strong knowledge of airfreight forwarding operations, shipment documentation, customs regulations, and coordination with carriers, ground handling agents, and internal teams.

Key Responsibilities:

• Manage end-to-end airfreight forwarding shipments, including booking, documentation, coordination with airlines and ground handlers, customs clearance (for imports), export documentation, billing, and shipment closure.
• Act as the primary point of contact for customers regarding import and export shipments, providing timely updates, handling inquiries, and resolving operational issues.
• Coordinate with airlines, ground handling agents, trucking partners, and customs authorities to ensure smooth shipment execution and compliance with regulations.
• Monitor and ensure compliance with service level agreements (SLAs), key performance indicators (KPIs), and internal operational procedures.
• Take ownership of complex or high-value shipments, proactively resolving delays, documentation discrepancies, or customs queries.
• Identify operational bottlenecks and recommend process improvements to enhance efficiency, accuracy, and customer satisfaction.
• Maintain accurate shipment records, reports, and regulatory documentation for internal, customer, and regulatory purposes.
• Support and guide junior customer service staff in airfreight forwarding procedures, shipment documentation, and best practices.
• Escalate unresolved customer or operational issues to management, ensuring appropriate follow-up.

Qualifications & Requirements:

• Solid knowledge of airfreight import processes, documentation, and customs requirements.
• Strong operational and problem-solving skills, with the ability to manage multiple airfreight import shipments simultaneously.
• Excellent customer service skills with a professional and proactive approach.
• Good communication and coordination skills to work effectively with internal teams, carriers, and customers.
• Detail-oriented with strong organizational skills and ability to follow through on tasks independently.
• Previous hands-on experience in using Cargowise system.

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.

• Regret to inform that only shortlisted candidates will be contacted by our consultants.
  

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

Position: Planning Executive
Salary: up to $3500
Working Day: Mon-Sat | 9am-5.30pm | 9am-1pm (Alt Sat)
(one week of night shift: 5pm-1.30am)
Working Location: Alps Ave (nearest MRT Changi Airport)

Job Responsibilities:

• Monitor and plan area for loading of shipment to optimum efficiency.
• Monitor the freight's progress and make sure all pertinent parties are informed.
• Closely collaborate with airlines on rate, tracking, and other inquiries.
• Developing, upholding, and evaluating the selling rate and purchasing from carriers and customers.
• Ensuring that every shipment is finished and lifted on schedule at the agreed-upon fee with the airline and the customer.
• Providing the team and stakeholders with a progress report and profit/loss figures.
• Managing tenders and RFPs.
• Assist sales in providing the best answers by coordinating with them on sales inquiries.
• Capable of understanding all airline and customer buying/selling rates.
• Capable of organizing every BUP cargo for consolidation.

Qualifications & Requirements:

• Relevant working experience.
• Able to work night shift.

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.
• Regret to inform that only shortlisted candidates will be contacted by our consultants.
  

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

Position: Import Senior Executive (Freight Forwarding)
Salary: up to $4200
Working Day: Mon-Sat | 9am-5.30pm | 9am-1pm (Alt Sat)
Working Location: Alps Ave (nearest MRT Changi Airport)

The Airfreight Customer Service Senior Executive (Import/Export) in Freight Forwarding is responsible for managing end-to-end airfreight shipments on behalf of customers, ensuring timely, accurate, and high-quality service delivery. This role requires strong knowledge of airfreight forwarding operations, shipment documentation, customs regulations, and coordination with carriers, ground handling agents, and internal teams.

Key Responsibilities:

• Manage end-to-end airfreight forwarding shipments, including booking, documentation, coordination with airlines and ground handlers, customs clearance (for imports), export documentation, billing, and shipment closure.
• Act as the primary point of contact for customers regarding import and export shipments, providing timely updates, handling inquiries, and resolving operational issues.
• Coordinate with airlines, ground handling agents, trucking partners, and customs authorities to ensure smooth shipment execution and compliance with regulations.
• Monitor and ensure compliance with service level agreements (SLAs), key performance indicators (KPIs), and internal operational procedures.
• Take ownership of complex or high-value shipments, proactively resolving delays, documentation discrepancies, or customs queries.
• Identify operational bottlenecks and recommend process improvements to enhance efficiency, accuracy, and customer satisfaction.
• Maintain accurate shipment records, reports, and regulatory documentation for internal, customer, and regulatory purposes.
• Support and guide junior customer service staff in airfreight forwarding procedures, shipment documentation, and best practices.
• Escalate unresolved customer or operational issues to management, ensuring appropriate follow-up.

Qualifications & Requirements:

• Solid knowledge of airfreight import processes, documentation, and customs requirements.
• Strong operational and problem-solving skills, with the ability to manage multiple airfreight import shipments simultaneously.
• Excellent customer service skills with a professional and proactive approach.
• Good communication and coordination skills to work effectively with internal teams, carriers, and customers.
• Detail-oriented with strong organizational skills and ability to follow through on tasks independently.
• Previous hands-on experience in using Cargowise system is preferred.

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.

• Regret to inform that only shortlisted candidates will be contacted by our consultants.
  

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

Position: Planning Executive
Salary: up to $3500
Working Day: Mon-Sat | 9am-5.30pm | 9am-1pm (Alt Sat)
(one week of night shift: 5pm-1.30am)
Working Location: Alps Ave (nearest MRT Changi Airport)

Job Responsibilities:

• Monitor and plan area for loading of shipment to optimum efficiency.
• Monitor the freight's progress and make sure all pertinent parties are informed.
• Closely collaborate with airlines on rate, tracking, and other inquiries.
• Developing, upholding, and evaluating the selling rate and purchasing from carriers and customers.
• Ensuring that every shipment is finished and lifted on schedule at the agreed-upon fee with the airline and the customer.
• Providing the team and stakeholders with a progress report and profit/loss figures.
• Managing tenders and RFPs.
• Assist sales in providing the best answers by coordinating with them on sales inquiries.
• Capable of understanding all airline and customer buying/selling rates.
• Capable of organizing every BUP cargo for consolidation.

Qualifications & Requirements:

• Relevant working experience.
• Able to work night shift.

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.
• Regret to inform that only shortlisted candidates will be contacted by our consultants.
  

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

Position: Import Senior Executive (Freight Forwarding)
Salary: up to $4200
Working Day: Mon-Sat | 9am-5.30pm | 9am-1pm (Alt Sat)
Working Location: Alps Ave (nearest MRT Changi Airport)

The Airfreight Customer Service Senior Executive (Import/Export) in Freight Forwarding is responsible for managing end-to-end airfreight shipments on behalf of customers, ensuring timely, accurate, and high-quality service delivery. This role requires strong knowledge of airfreight forwarding operations, shipment documentation, customs regulations, and coordination with carriers, ground handling agents, and internal teams.

Key Responsibilities:

• Manage end-to-end airfreight forwarding shipments, including booking, documentation, coordination with airlines and ground handlers, customs clearance (for imports), export documentation, billing, and shipment closure.
• Act as the primary point of contact for customers regarding import and export shipments, providing timely updates, handling inquiries, and resolving operational issues.
• Coordinate with airlines, ground handling agents, trucking partners, and customs authorities to ensure smooth shipment execution and compliance with regulations.
• Monitor and ensure compliance with service level agreements (SLAs), key performance indicators (KPIs), and internal operational procedures.
• Take ownership of complex or high-value shipments, proactively resolving delays, documentation discrepancies, or customs queries.
• Identify operational bottlenecks and recommend process improvements to enhance efficiency, accuracy, and customer satisfaction.
• Maintain accurate shipment records, reports, and regulatory documentation for internal, customer, and regulatory purposes.
• Support and guide junior customer service staff in airfreight forwarding procedures, shipment documentation, and best practices.
• Escalate unresolved customer or operational issues to management, ensuring appropriate follow-up.

Qualifications & Requirements:

• Solid knowledge of airfreight import processes, documentation, and customs requirements.
• Strong operational and problem-solving skills, with the ability to manage multiple airfreight import shipments simultaneously.
• Excellent customer service skills with a professional and proactive approach.
• Good communication and coordination skills to work effectively with internal teams, carriers, and customers.
• Detail-oriented with strong organizational skills and ability to follow through on tasks independently.
• Previous hands-on experience in using Cargowise system is preferred.

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.

• Regret to inform that only shortlisted candidates will be contacted by our consultants.
  

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

Position: Export Customer Service Officer/Executive
Salary: $2600-$3500
Working Day: Mon-Sat | 9am-5.30pm | 9am-1pm (Alt Sat)
Working Location: Alps Ave (nearest MRT Changi Airport)

Job Responsibilities:

• Direct Customer Contact: Excellent, amiable, and trustworthy service is provided.
• After receiving the booking, be sure you give the customer the flight information within the allotted time (one hour).
• When processing the export work order, make sure that the export documents are compliant.
  Apply for the appropriate export permission and expedite the processing of other export customs.
• All calls must be answered within three ringing tones. (without fail)
• Always keep an eye on the onboard status and notify the customer of any irregularities.
  Good communication between all relevant departments, such as the planning team, operations, warehouse, and traffic.
• Making sure that the applicable freight rates are accurate and up to current at all times.
• Always aware of and up to date on any new requirements or modifications made by airlines or the government.
• Make sure that every monthly customer report is consistently submitted on time.
• Communicating with internal and external parties regarding the management and status of shipments.
• Making sure that every shipment is properly tracked and organized in accordance with SOP.
• Working on unique arrangements with sales and other function groups.

Qualifications & Requirements:

• Relevant working experience.
• Must have Cargowise One system experience.

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.
• Regret to inform that only shortlisted candidates will be contacted by our consultants.
  

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

Position: Billing Executive
Salary: up to $4000
Working Day: Mon-Fri | 9am-6.30pm
Working Location: Alps Ave (nearest MRT Changi Airport)

Job Responsibilities:

Invoicing and Billing

• Create and deliver precise bills to clients or customers.
• Make sure that the company's policies, customer agreements, and payment terms are followed while billing.
• Examine customer accounts and billing records to make sure they are accurate and comprehensive.
• Resolve billing inconsistencies and inaccuracies as soon as possible.

Data Entry and Record Keeping

• Enter billing information into the business's billing or accounting system.
• Keep thorough records of all transactions, invoices, and payment histories.
• Make that the system has the most recent client and payment information.

Payment Processing

• Ensure prompt collection by tracking and monitoring client payments.
• Reach out to clients by phone, email, or letter to inquire about past-due payments.
• Resolve any payment difficulties and apply payments to the appropriate accounts.

Customer Service

• Respond to and settle client billing questions and disagreements.
• Assist customers with invoicing and payment issues.
• Help clients resolve invoice-related concerns or set up payment plans.

Reporting

• Create and produce billing and payment status reports on a regular basis for management.
• Help reconcile the balances of accounts receivable.
• Keep thorough records to help in financial report preparation.

Compliance and Auditing

• Make sure that billing procedures adhere to industry standards, company rules, and financial regulations.
• By supplying the required paperwork and supplementary data, you may support audits.

Qualifications & Requirements:

• Relevant working experience.
• Must have Cargowise One system experience.

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.
• Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

Position: Planning Executive
Salary: up to $3500
Working Day: Mon-Sat | 9am-5.30pm | 9am-1pm (Alt Sat)
(one week of night shift: 5pm-1.30am)
Working Location: Alps Ave (nearest MRT Changi Airport)

Job Responsibilities:

• Monitor and plan area for loading of shipment to optimum efficiency.
• Monitor the freight's progress and make sure all pertinent parties are informed.
• Closely collaborate with airlines on rate, tracking, and other inquiries.
• Developing, upholding, and evaluating the selling rate and purchasing from carriers and customers.
• Ensuring that every shipment is finished and lifted on schedule at the agreed-upon fee with the airline and the customer.
• Providing the team and stakeholders with a progress report and profit/loss figures.
• Managing tenders and RFPs.
• Assist sales in providing the best answers by coordinating with them on sales inquiries.
• Capable of understanding all airline and customer buying/selling rates.
• Capable of organizing every BUP cargo for consolidation.

Qualifications & Requirements:

• Relevant working experience.
• Able to work night shift.

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.
• Regret to inform that only shortlisted candidates will be contacted by our consultants.
  

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

Position: Planning Executive
Salary: up to $3500
Working Day: Mon-Sat | 9am-5.30pm | 9am-1pm (Alt Sat)
(one week of night shift: 5pm-1.30am)
Working Location: Alps Ave (nearest MRT Changi Airport)

Job Responsibilities:

• Monitor and plan area for loading of shipment to optimum efficiency.
• Monitor the freight's progress and make sure all pertinent parties are informed.
• Closely collaborate with airlines on rate, tracking, and other inquiries.
• Developing, upholding, and evaluating the selling rate and purchasing from carriers and customers.
• Ensuring that every shipment is finished and lifted on schedule at the agreed-upon fee with the airline and the customer.
• Providing the team and stakeholders with a progress report and profit/loss figures.
• Managing tenders and RFPs.
• Assist sales in providing the best answers by coordinating with them on sales inquiries.
• Capable of understanding all airline and customer buying/selling rates.
• Capable of organizing every BUP cargo for consolidation.

Qualifications & Requirements:

• Relevant working experience.
• Able to work night shift.

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.
• Regret to inform that only shortlisted candidates will be contacted by our consultants.
  

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

Position: Export Customer Service Officer/Executive
Salary: $2600-$3500
Working Day: Mon-Sat | 9am-5.30pm | 9am-1pm (Alt Sat)
Working Location: Alps Ave (nearest MRT Changi Airport)

Job Responsibilities:

• Direct Customer Contact: Excellent, amiable, and trustworthy service is provided.
• After receiving the booking, be sure you give the customer the flight information within the allotted time (one hour).
• When processing the export work order, make sure that the export documents are compliant.
  Apply for the appropriate export permission and expedite the processing of other export customs.
• All calls must be answered within three ringing tones. (without fail)
• Always keep an eye on the onboard status and notify the customer of any irregularities.
  Good communication between all relevant departments, such as the planning team, operations, warehouse, and traffic.
• Making sure that the applicable freight rates are accurate and up to current at all times.
• Always aware of and up to date on any new requirements or modifications made by airlines or the government.
• Make sure that every monthly customer report is consistently submitted on time.
• Communicating with internal and external parties regarding the management and status of shipments.
• Making sure that every shipment is properly tracked and organized in accordance with SOP.
• Working on unique arrangements with sales and other function groups.

Qualifications & Requirements:

• Relevant working experience.
• Must have Cargowise One system experience.

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.
• Regret to inform that only shortlisted candidates will be contacted by our consultants.
  

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)

Position: Billing Executive
Salary: up to $4000
Working Day: Mon-Fri | 9am-6.30pm
Working Location: Alps Ave (nearest MRT Changi Airport)

Job Responsibilities:

Invoicing and Billing

• Create and deliver precise bills to clients or customers.
• Make sure that the company's policies, customer agreements, and payment terms are followed while billing.
• Examine customer accounts and billing records to make sure they are accurate and comprehensive.
• Resolve billing inconsistencies and inaccuracies as soon as possible.

Data Entry and Record Keeping

• Enter billing information into the business's billing or accounting system.
• Keep thorough records of all transactions, invoices, and payment histories.
• Make that the system has the most recent client and payment information.

Payment Processing

• Ensure prompt collection by tracking and monitoring client payments.
• Reach out to clients by phone, email, or letter to inquire about past-due payments.
• Resolve any payment difficulties and apply payments to the appropriate accounts.

Customer Service

• Respond to and settle client billing questions and disagreements.
• Assist customers with invoicing and payment issues.
• Help clients resolve invoice-related concerns or set up payment plans.

Reporting

• Create and produce billing and payment status reports on a regular basis for management.
• Help reconcile the balances of accounts receivable.
• Keep thorough records to help in financial report preparation.

Compliance and Auditing

• Make sure that billing procedures adhere to industry standards, company rules, and financial regulations.
• By supplying the required paperwork and supplementary data, you may support audits.

Qualifications & Requirements:

• Relevant working experience.
• Must have Cargowise One system experience.

To Apply:

• You may email your resume to jj@alignrecruitment.com.sg for more information.
• Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R23112681)