Total 205 Sales / Marketing job vacancies in Surabaya, East Java

About the Role

We are seeking a caring and service-minded individual to join our team. We are specializing in memorial products such as urns, keepsake jewelry, and remembrance items. In this role, you will guide families with empathy, helping them make meaningful choices while providing professional and heartfelt support.

What You’ll Do

• Provide warm and personalized assistance to customers in selecting memorial products.
• Build trust and foster long-term customer relationships through attentive service.
• Handle sales inquiries and appointments with sensitivity and professionalism.
• Manage follow-ups to ensure customer satisfaction and continued engagement.
• Contribute to a supportive and compassionate environment for families and team members alike.

Requirements

✅ No prior experience needed (training provided)
✅ Possess Class 3 driving license
✅ Compassionate, empathetic, and good at building rapport with customers

Additional Information

• Assist in developing and executing sales strategies to increase revenue
• Identify and pursue new business opportunities
• Build and maintain strong relationships with customers and partners
• Achieve individual and team sales targets
• Support in managing and guiding junior sales staff
• Prepare sales reports and track performance metrics
• Coordinate with operations and kitchen teams to ensure smooth event execution
• Handle customer feedback and resolve issues promptly
• Stay updated on market trends, competitors, and customer preferences

This is a contract role, ending on 26 Apr 2027.

Our client, a global fintech MNC is seeking a Data Analyst to support and execute data-driven marketing/campaign strategies to generate customer demand and deliver high-quality leads to sales teams across the APAC region.

Responsibilities:

• Execute day-to-day campaign lead rollouts, including targeting, segmentation, and operational tasks.
• Develop and run SQL and Python scripts to process and analyze campaign data.
• Upload and maintain lead data for sales teams and refine targeting based on feedback.
• Collaborate weekly with sales and internal teams to improve targeting and expand the potential customer base.
• Support long-term planning for campaign automation and operational efficiency.
• Maintain accurate data records and contribute to reporting for campaign performance.

Requirements:

• 2 years of experience in B2B marketing analytics, lead generation, or demand management.
• Strong SQL, Python or R programming language skills.
• Experience with structured and unstructured databases, and platforms such as Salesforce, Teradata, BigQuery, or notebooks.
• Ability to work collaboratively within a matrixed environment.
• Bachelor’s degree in Computer Science, Information Technology, or a related field; advanced quantitative degrees or MBA will be a plus.

IN THIS ROLE YOU WILL:

• Manages relationship of a defined number of CSI/ MNC and SC customers and prospects in a particular sector (serves as primary contact for the customers and coordinates the account e.g. with regards to Trade Lane involvement).
• Seeks and prospects for Strategic Customer targets to win new customers.
• Ensures that Key Account activities are aligned with global/regional sector strategy
• Focuses more on customer and sales relationship building through attending external customer meetings and internal meetings as necessary in order to support business development.
• Achieves stipulated sales target by maintaining a healthy pipeline, good contractual performance and proactive thinking.
• Ensures accuracy and proper maintenance of sales activity records through regular reporting and analysis of sales activities.
• Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's).
• Ensures successful retention of customers by maintaining close liaison with them, ascertaining their satisfaction level via DHL Global Forwarding service standards and to anticipate and/or prevent potential problems.
• Coordinates with CRMs on account planning, customer enquiries, business reviews, etc.
• Updates CRMs and executive sponsors at regular intervals, ensuring they have an awareness of business critical issues.
• Consults CRMs and Sector Heads on potential solutions and best practice.
• Gathers customer and market information to update Product and Trade Lane on current conditions.  

YOU HAVE THE FOLLOWING QUALITIES AND QUALIFICATIONS:

• Experienced in Account Management of Freight Forwarding or related international transportation services customers - managing SLA with SOP monthly performance reviews with customers
• Sector experience in Life Science/ Tech good to have but not limited
• Proven track record in developing and growing business with assigned portfolio of customers through RFQ customised solutions selling
• Good understanding of sector trends in the freight forwarding industry
• Able to identify customer needs by gathering information and building long-term relationships through value creation
• Well developed communication and presentation skills
• Diploma/ degree with more than 5 years of relevant working experience in a MNC environment

Job Purpose:

The Sales Manager is responsible for seeking and developing new business opportunities and securing renewal of existing contracts. You are expected to develop strong customer relationships and grow the sales and brands of assisgned brands.

Essential Functions

• Responsible for driving business growth and develop a network of contacts to attract new clients, research new market opportunities and oversee growth projects, making sales projections and forecasting revenue, in line with projected income.
• Responsible to secure new business and maintain repeat customers, potential customers to sell all RTE/RTH’s products and other future food products.
• Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets
• Identify and engage with potential partners, relevant authorities, industry stakeholders and key decision makers to deliver on new business opportunities
• Generate leads and cold call prospective customers
• Monitors competition by gathering market intelligence and trends, and recommending changes in positioning, services, and pricing strategies
• Cultivate, engage and manage existing customer accounts to secure contract renewals
• Understand the needs of your customers and be able to respond effectively with a plan of how to meet these
• Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business
• Work strategically - carrying out necessary planning in order to implement operational changes
• Prepare sales contracts and follow up on contract by engaging clients by ascertaining the customer's requirements
• Discuss promotional strategy and activities with the marketing department
• Liaise with the finance team, sales and logistics departments as appropriate
• Seek ways of improving the way the business operates

Job Summary

The Sales Administrator is responsible for end-to-end order lifecycle management — from quotation and purchase order creation through invoicing and contract maintenance. The incumbent works closely with the Sales and Delivery teams to ensure accurate order entry, healthy margin discipline, and up-to-date commercial records across engagements.

Mandatory Skill-set

• Diploma or Degree in Business Administration, Commerce, or a related discipline;
• Minimum 2–4 years of experience in a sales administration, order management, or inside-sales support role, preferably in IT infrastructure, enterprise technology, or managed services;
• Hands-on experience with ERP or CRM systems (SAP, Salesforce, Oracle, or equivalent).

Desired Skill-set

• Familiarity with Trade vs. Non-Trade classification and associated commercial/compliance requirements is advantageous;
• Proficient in Microsoft Excel, Word, and PowerPoint; experience with reporting dashboards (Power BI, Tableau) is a plus.

Responsibilities

Purchase Order Management;

• Raise and process Purchase Orders (POs) in the ERP/CRM system in accordance with approved quotations and customer authorization;
• Coordinate with procurement, finance, and delivery teams to validate PO accuracy — quantities, pricing, cost centres, and delivery timelines;
• Track PO status from issuance to goods receipt, flagging delays or discrepancies to the relevant Account Manager;
• Maintain a complete PO audit trail and ensure compliance with internal approval workflows;

Quotation Creation & Management;

• Prepare and issue customer-facing quotations based on inputs from the Sales and Pre-Sales teams, ensuring correct product/service descriptions, pricing, and validity periods;
• Apply appropriate pricing for Trade and Non-Trade product categories in line with the approved pricing matrix;
• Track quotation-to-order conversion rates and follow up on pending quotations with the relevant account owners;
• Version-control all quotations and maintain a centralized quote register;

Invoice Processing;

• Generate, validate, and submit customer invoices promptly upon delivery confirmation or project milestone achievement;
• Reconcile invoices against POs, delivery orders, and contracts to ensure billing accuracy;
• Liaise with Finance to resolve payment queries, credit notes, or invoice disputes in a timely manner;
• Monitor accounts receivable ageing and escalate overdue items to the Account Manager and Finance team;

Maintenance Contracts;

• Administer and renew maintenance contracts (hardware, software, and service agreements) and support agreements, tracking expiry dates and renewal milestones;
• Coordinate with customers and internal stakeholders for timely contract renewals, amendments, and terminations;
• Ensure all contract terms, pricing, and SLA obligations are accurately captured in the system and communicated to the Delivery team;
• Flag at-risk or lapsing contracts to the Sales Manager at least 90 days ahead of expiry;

Records Management & Data Integrity;

• Maintain accurate and current records across the CRM/ERP platform — customer master data, opportunity pipeline, order backlog, and contract repository;
• Produce regular reports on sales orders, revenue recognition, and margin performance for management review;
• Support internal and external audits by providing organized documentation and transaction histories;

Sales & Delivery Coordination Meetings;

• Facilitate and participate in regular cadence meetings with the Sales and Delivery teams to review order fulfilment status, margin variances, and pipeline health;
• Prepare meeting agendas, status summaries, and action-item trackers; distribute and follow up on agreed actions post-meeting;
• Act as the operational bridge between Sales, Delivery, Finance, and the customer — ensuring all parties have aligned, up-to-date information;
• Escalate risks related to order delays, cost overruns, or margin erosion to the Sales Manager with recommended mitigating actions.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.
EA Licence No. 07C5639

Company Name: Dusit Thani Laguna Singapore

Job Title: Assistant Director of Sales

JOB DESCRIPTION

To assist the Director of Commercial to ensure successful and efficient operation of the Sales department in compliance with Corporate policy and procedures; and maximize sales and revenue through planning, managing, and evaluating.

• Develops strategic action plans for hotels to drive measurable, incremental sales revenue.
• Identify areas of opportunity in performance and optimize the performance of the sales team.
• Work with individual hotel teams to identify skill development areas and properly deploy sales and marketing resources.
• Maintains and upgrades communication networks to ensure that the hotel is having a competitive advantage in information and sales leads.
• Executes and supports the operational aspects of business booked (e.g. generating proposal, Corporate Rate Application letter, writing contract, customer correspondence).
• Able to support hotels' service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

JOB REQUIREMENTS

• Minimum of 5 years of sales experience in a similar capacity, preferably in a 5-star class environment
• Have a positive attitude toward challenges and the drive to excel
• Possesses professional disposition with excellent communication and interpersonal skills

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

A World Of Opportunities AwaitsCompany Name: Dusit Thani Laguna Singapore

Job Title: Senior Sales Manager

JOB RESPONSIBILITIES

• Assist the Director of Commercial in establishing a sales plan and budget to reflect the company’s and the hotel’s goals and objectives.
• Maintains and upgrades communication networks to ensure that the hotel has a competitive advantage in information and sales leads.
• Conducts market analysis and devises strategies for generating new business.
• Analyses the sales results and recommends ways to improve sales.
• Furnishes monthly sales reports on a timely basis.
• Achieves budgeted room night quotas and average rates set out in the yearly business plan for the hotel.
• Manage assigned portfolio, establish sales goals and strategies, handle sales activities, inquiries, site inspections, entertainment and negotiation to convert leads into definite business
• Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow-up is done in a timely manner.
• To establish and maintain rapport with clients to encourage repeat business.
• Draft proposals & conduct meetings with clients.
• Communicating client requirements in a timely and accurate manner to all internal departments as required ensures the delivery of superior guest service.
• Maintain files, current trace dates, accurate history and all relevant booking activity.
• Participate in daily and/or weekly Sales meetings as assigned.
• Builds and strengthens relationships with existing (Dusit Gold & Golf Members) and new customers to enable future bookings.
• Develop relationships within the community to strengthen and expand the customer base for sales opportunities.
• Able to generate various reports from Travelclick to Opera to track FITs, Groups & Events.
• Maintain up-to-date activity and room night production of each account for rooms and events.
• Performs other duties as assigned

JOB REQUIREMENTS

• Minimum education of Bachelor degree in Business Administration, Marketing, Hotel Management or relevant discipline.
• Minimum of 3 years room sales experience in the hospitality industry.
• Have excellent communication skills in written and spoken English.
• Have a positive attitude toward challenges and the drive to excel.
• Possesses professional disposition with excellent communication and interpersonal skills

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award