Total 417 Quality Assurance / Control job vacancies in Regency Park

Role Overview

We are seeking a Software Engineer, Quality & Platform (Generative AI) to support the quality, reliability, security, and performance of enterprise-grade AI applications and agent orchestration platforms.

This role combines software engineering, test automation, platform quality assurance, and Generative AI validation. The successful candidate will contribute to the establishment of testing frameworks, quality engineering practices, AI evaluation methodologies, and platform engineering capabilities. Over time, the role will expand into software development, platform enhancement, and data engineering initiatives.

Key Responsibilities

Quality Engineering and Test Automation

• Design, develop, and maintain automated testing frameworks for enterprise AI applications and platform services.

• Develop test strategies, test plans, and quality assurance processes covering application functionality, APIs, integrations, security, and user interfaces.

• Establish automated validation approaches for AI-generated outputs, Retrieval-Augmented Generation (RAG) solutions, and AI workflows.

• Design and maintain high-quality test datasets, synthetic test data, and evaluation scenarios while ensuring compliance with data privacy and security requirements.

• Evaluate AI application behaviour, model responses, prompt changes, and platform quality metrics.

API and Streaming Validation

• Design and execute automated tests for APIs, streaming services, and real-time application components.

• Validate application workflows, state transitions, error handling, timeout management, and integration reliability.

• Support testing of backend services and distributed system interactions.

Security and Platform Testing

• Validate role-based access controls, tenant isolation mechanisms, authentication workflows, and platform security controls.

• Perform testing of isolated execution environments, application sandboxing, and secure workflow execution.

• Support security validation activities and contribute to platform risk mitigation initiatives.

End-to-End Automation

• Design, develop, and maintain end-to-end automation frameworks using modern testing technologies.

• Validate user interface components, workflow interactions, document processing features, and application integrations.

• Ensure application quality across multiple environments and deployment stages.

CI/CD and Quality Governance

• Integrate automated testing frameworks within CI/CD pipelines.

• Establish quality controls and deployment validation processes to support reliable software delivery.

• Collaborate with engineering and DevSecOps teams to improve platform quality and deployment readiness.

Performance and Reliability Testing

• Develop and execute performance, load, scalability, and reliability testing activities.

• Monitor application performance characteristics and identify potential bottlenecks.

• Support optimisation efforts for AI services, APIs, and platform infrastructure.

Cross-Functional Engineering Responsibilities

• Contribute to software development activities, platform enhancements, and feature implementation as platform quality frameworks mature.

• Support data engineering, analytics, and platform initiatives where required.

• Promote quality engineering best practices and support development teams in implementing automated testing and validation approaches.

Requirements

Qualifications and Experience

• Bachelor's Degree in Computer Science, Software Engineering, Information Technology, or a related discipline.

• At least 3 years of experience in Software Engineering, Quality Engineering, Test Automation, or Software Development Engineer in Test (SDET) roles.

• Strong programming skills in Python and JavaScript/TypeScript.

• Experience developing automated testing frameworks using tools such as Playwright, Cypress, Pytest, Postman, or equivalent technologies.

• Experience testing APIs, distributed systems, and cloud-native applications.

• Strong troubleshooting, debugging, and root-cause analysis capabilities.

• Experience working with containerised or distributed environments.

• Proficiency in SQL and relational database technologies, including PostgreSQL.

• Familiarity with cloud platforms and services, including AWS or equivalent cloud technologies.

• Experience handling test data management, synthetic data generation, and privacy-sensitive environments.

• Interest in Generative AI technologies, AI application testing, Retrieval-Augmented Generation (RAG), and AI platform quality assurance.

Preferred Experience

• Previous experience in software development, data engineering, analytics, or platform engineering.

• Experience with automated security testing tools and application security validation.

• Experience working in highly regulated, security-sensitive, or compliance-driven environments.

• Familiarity with AI evaluation, observability, monitoring, or model validation frameworks.

Additional Information

• Appointment level and remuneration will be commensurate with qualifications, skills, and relevant experience.

• Perform raw material, in-process, and finished goods inspections in accordance with QC standards and procedures.
• Conduct testing, measurements, and documentation of results to ensure product quality and compliance.
• Identify and report non-conformances, and assist in investigation and corrective actions.
• Maintain proper documentation in line with quality systems (e.g., GMP, ISO standards).
• Support calibration, housekeeping of lab equipment, and continuous improvement initiatives.

Requirements:

• NITEC in Chemistry, Engineering, or a related discipline.
• At least 2 years of QC/QA experience, preferably within manufacturing, medical devices, pharmaceuticals, or healthcare-related industries.
• Familiar with QC tools, testing methods, and quality systems.
• Strong attention to detail and good documentation skills.
• Comfortable working in a lab or production environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Key Responsibilities

1. Assist in carrying out compliance monitoring reviews across departments and projects, including procurement, subcontract management, contract administration, project documentation, payment procedures and internal approval workflows.
2. Support process walkthroughs, document reviews and basic control testing to identify compliance gaps, operational risks and areas for improvement.
3. Follow up with relevant departments and projects on corrective actions, internal review observations and management action plans.
4. Prepare compliance monitoring reports, risk assessment summaries, meeting materials and follow-up records for management review.
5. Collect, organise and analyse operational, financial and compliance-related data to support risk identification and compliance monitoring work.
6. Assist in reviewing supplier, subcontractor and stakeholder-related documents to identify potential compliance, conflict of interest or business integrity risks.
7. Support the implementation of company policies, internal control requirements and compliance procedures across departments and projects.
8. Liaise with internal departments, project teams and headquarters where necessary on compliance reporting, policy implementation and follow-up matters.
9. Maintain proper records of compliance reviews, risk assessments, supporting documents and rectification progress.
10. Support other internal control, risk management, governance and compliance-related assignments as required.

Job Requirements

1. Bachelor’s degree or above in Risk Management, Business, Finance, Economics, Accounting, International Trade, Data Analytics or a related discipline.
2. Academic background or internship experience in enterprise risk management, operational risk, internal control, audit, compliance, finance, consulting or business process review will be preferred.
3. Basic understanding of risk assessment, process review, control testing, compliance documentation and internal control procedures.
4. Strong analytical skills with the ability to organise data, identify issues and prepare clear reports.
5. Proficient in Microsoft Excel and PowerPoint. Knowledge of Python, Stata, R, SAS, Matlab or other data analysis tools will be an advantage.
6. Good written and spoken English communication skills. Proficiency in Mandarin will be an advantage for coordination with Mandarin-speaking stakeholders and review of group policy documents.
7. Familiarity with corporate governance, business ethics, anti-bribery, conflict of interest management, third-party risk review, Singapore regulatory requirements or PRC corporate compliance practices will be an advantage.
8. Detail-oriented, organised and able to follow up on multiple tasks with guidance.
9. Able to work with cross-functional teams and communicate effectively with different stakeholders.
10. High level of integrity, confidentiality and professional judgement.

Key Responsibilities

1. Assist in carrying out compliance monitoring reviews across departments and projects, including procurement, subcontract management, contract administration, project documentation, payment procedures and internal approval workflows.
2. Support process walkthroughs, document reviews and basic control testing to identify compliance gaps, operational risks and areas for improvement.
3. Follow up with relevant departments and projects on corrective actions, internal review observations and management action plans.
4. Prepare compliance monitoring reports, risk assessment summaries, meeting materials and follow-up records for management review.
5. Collect, organise and analyse operational, financial and compliance-related data to support risk identification and compliance monitoring work.
6. Assist in reviewing supplier, subcontractor and stakeholder-related documents to identify potential compliance, conflict of interest or business integrity risks.
7. Support the implementation of company policies, internal control requirements and compliance procedures across departments and projects.
8. Liaise with internal departments, project teams and headquarters where necessary on compliance reporting, policy implementation and follow-up matters.
9. Maintain proper records of compliance reviews, risk assessments, supporting documents and rectification progress.
10. Support other internal control, risk management, governance and compliance-related assignments as required.

Job Requirements

1. Bachelor’s degree or above in Risk Management, Business, Finance, Economics, Accounting, International Trade, Data Analytics or a related discipline.
2. Academic background or internship experience in enterprise risk management, operational risk, internal control, audit, compliance, finance, consulting or business process review will be preferred.
3. Basic understanding of risk assessment, process review, control testing, compliance documentation and internal control procedures.
4. Strong analytical skills with the ability to organise data, identify issues and prepare clear reports.
5. Proficient in Microsoft Excel and PowerPoint. Knowledge of Python, Stata, R, SAS, Matlab or other data analysis tools will be an advantage.
6. Good written and spoken English communication skills. Proficiency in Mandarin will be an advantage for coordination with Mandarin-speaking stakeholders and review of group policy documents.
7. Familiarity with corporate governance, business ethics, anti-bribery, conflict of interest management, third-party risk review, Singapore regulatory requirements or PRC corporate compliance practices will be an advantage.
8. Detail-oriented, organised and able to follow up on multiple tasks with guidance.
9. Able to work with cross-functional teams and communicate effectively with different stakeholders.
10. High level of integrity, confidentiality and professional judgement.

Roles & Responsibilities

We are looking for a dedicated and experience Senior Executive *Quality Assurance) to join our team for Enhanced Registration Framework (ERF) and Edutrust Certification Scheme. In this role, you will play a key role in ensuring compliance with ERF, Edutrust and ATO requirements; conducting audits and enhancing quality assurance processes to uphold the highest standards in education and student protection.

Key Responsibilities:

Under ERF, you are required to maintain updates and records are proper for the following:

• Registration of PEI
• Approval changes of PEI names
• Approval for changes to premises
• Notification on changes to managers
• Notification on changes in memebership of Academic and Examination Board
• Notification on deployment of teachers
• Seeking permission to offer courses (locally or overseas)
• Change of ownership of PEI

Under Edutrust Certification Scheme and ATO, you are required to prepare and maintain updates and records are proper for the following:

• Develop and implement Quality Frameworks - establish and maintain an Education Excellence Framework that aligns with CPE and SkillsFuture standards
• Regulatory Compliance - Ensure all poicies, systems and procedures comply with Edutrust requirements
• Audit and Continuous Improvement - Conduct regular internal audits, identify areasa for improvement, and implement corrective actions
• Documentation and Reporting - MAintain comprehensive records of quality assurance processes, audits and findings for compliance and continuous improvement
• Collaborate across Departments - Work closely with different teams to enhance institutional policies and ensure consistent quality standards
• Monitor Corrective Actions - Verify that corrective and preventive actions are effectively implemented and sustaines

Requirements:

• Diploma / Degree holder with a minimum of 2 years of experience in ATO; ERF; Edutrust Quality Assurance
• Strong understanding of ATO; ERF; Edutrust certification principles and quality assurance frameworks
• Experience in auditing and process improvements within an educational institution or similar environment
• Excellent problem-solving skills; with the ability to identify root causes and develop effective solutions
• Strong organizational skills, attention to detail, and the ability to manage multiple task effectively
• Ability to work both independently and collaboratively in a dynamic and cross-functional environment
• ACTA / ACLP and DACE / DDDLP qualifications will be advantageous
• PDPC Certified qualifications will be advantageous

What We Offer:

• Dynamic and Collaborative Environment
• Attractive remuneration package
• Opportunity to make a meaningful impact in the education sector

If you are a detail-oriented QA professional with a passion for ensuring educational excellence, we want to hear from you.

Key Responsibilities

1. Assist in carrying out compliance monitoring reviews across departments and projects, including procurement, subcontract management, contract administration, project documentation, payment procedures and internal approval workflows.
2. Support process walkthroughs, document reviews and basic control testing to identify compliance gaps, operational risks and areas for improvement.
3. Follow up with relevant departments and projects on corrective actions, internal review observations and management action plans.
4. Prepare compliance monitoring reports, risk assessment summaries, meeting materials and follow-up records for management review.
5. Collect, organise and analyse operational, financial and compliance-related data to support risk identification and compliance monitoring work.
6. Assist in reviewing supplier, subcontractor and stakeholder-related documents to identify potential compliance, conflict of interest or business integrity risks.
7. Support the implementation of company policies, internal control requirements and compliance procedures across departments and projects.
8. Liaise with internal departments, project teams and headquarters where necessary on compliance reporting, policy implementation and follow-up matters.
9. Maintain proper records of compliance reviews, risk assessments, supporting documents and rectification progress.
10. Support other internal control, risk management, governance and compliance-related assignments as required.

Job Requirements

1. Bachelor’s degree or above in Risk Management, Business, Finance, Economics, Accounting, International Trade, Data Analytics or a related discipline.
2. Academic background or internship experience in enterprise risk management, operational risk, internal control, audit, compliance, finance, consulting or business process review will be preferred.
3. Basic understanding of risk assessment, process review, control testing, compliance documentation and internal control procedures.
4. Strong analytical skills with the ability to organise data, identify issues and prepare clear reports.
5. Proficient in Microsoft Excel and PowerPoint. Knowledge of Python, Stata, R, SAS, Matlab or other data analysis tools will be an advantage.
6. Good written and spoken English communication skills. Proficiency in Mandarin will be an advantage for coordination with Mandarin-speaking stakeholders and review of group policy documents.
7. Familiarity with corporate governance, business ethics, anti-bribery, conflict of interest management, third-party risk review, Singapore regulatory requirements or PRC corporate compliance practices will be an advantage.
8. Detail-oriented, organised and able to follow up on multiple tasks with guidance.
9. Able to work with cross-functional teams and communicate effectively with different stakeholders.
10. High level of integrity, confidentiality and professional judgement.

Responsibilities:

·      Work with the R&D team on quality planning from the early stage of product development.

·      Manage overall quality activities across the Business Unit, including product development, customer requirements, sales support, inventory, and product transition.

·      Set quality goals for the BU and support departments in achieving them.

·      Build and improve quality systems, project development processes, and IPD processes.

·      Identify project risks, monitor product quality performance, and drive corrective and preventive actions.

·      Handle customer complaints, major quality issues, and product quality problems, ensuring proper follow-up and closure.

·      Monitor project process compliance and lead technical review assessments.

·      Use data analysis to identify problems and improve processes continuously.

·      Organize stage review meetings during the R&D phase.

·      Conduct process training and strengthen team quality capabilities.

·       Promote quality awareness and a strong quality culture across the BU.

Requirements:

·      Bachelor’s degree or above, with at least 5years of experience in quality-related roles, including at least 3 years in a managerial position. Experience in R&D quality is preferred.

·      At least 5 years of experience in quality-related work, preferably in R&D quality.

·      Familiar with ISO9001 and quality tools such as8D, QC tools, APQP, FMEA, Six Sigma, and QCC.

·      Good communication, interpersonal, and problem-solving skills.

·      Able to work well under pressure.

·      Familiar with hardware, software, FPGA, and mechanical development processes.

·      Knowledge of IPD processes; experience insetting up or implementing IPD is an advantage.

To find out more about this opportunity, please contact Lionel Liew at lionel.liew@gmprecruit.com.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd  |   EA Licence: 11C3793|   EA Personnel: LionelLiew   |   Registration No: R1330693

Job Responsibilities:

·       Participate in requirement and design reviews; clarify scope, acceptance criteria, and risk areas; challenge assumptions and propose quality mitigations.

·       Design test strategy and plans based on business risk and architecture, with clear validation points across UI/API/DB/logs/metrics as applicable.

·       Own end-to-end test execution and release readiness: test data preparation, integration and regression testing, defect triage/RCA, go/no-go input, and post-release verification.

·       Coordinate and execute UAT; prepare test evidence, track sign-off, and ensure acceptance criteria are met before release.

·       Build and maintain automation within a shared framework: reusable components, async verification utilities, and CI/CD quality gates.

·       Collaborate across distributed time zones; communicatestatus, risks, and blockers proactively; drive issues to closure with strongownership.

Job Requirements:

·       Bachelor's degree or above in CS/Engineering or equivalent practical experience.

·       Solid testing fundamentals: test design, risk-based thinking, defect lifecycle, and RCA mindset.

·       Proficient in at least one language (e.g.,Python/Java/Go/TypeScript); able to write maintainable automation code withgood abstraction thinking.

·       Hands-on experience in API testing and backend validation(SQL/data integrity); familiar with CI/CD pipelines and modern QA toolchains.

·       Able to understand and test complex distributed/asyncsystems (message queues, events, caching).

·       Strong ownership and self-drive in a remote, async-first environment.

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

 Tel: 69509748

http://www.peopleprofilers.com

debbie@peopleprofilers.com

Consultantin charge: So Boon Shyen, Debbie

EALicence Number: 02C4944

Registration Number: R1111376

About the role

Utilizes routine work orders, schematics, wiring diagrams, parts and wire lists, written and/or verbal instructions to build, repair and/or test electrical, electro-mechanical, vacuum, pneumatic assemblies, subassemblies and components. Performs electro-mechanical assembly operations, troubleshooting and repair.

Key responsibilities

• Build, repair and/or test electrical, electro-mechanical, vacuum, pneumatic assemblies, subassemblies and components using work orders, schematics, wiring diagrams, parts and wire lists

• Perform electro-mechanical assembly operations, troubleshooting and repair

• Identify and correct errors

• Observe all safety standards and maintain a secure, safe, clean and healthy work environment

• Attend required health and safety training and follow safety and security policies, procedures and practices

• Promptly report accidents, injuries, safety hazards, or emergencies to supervisor or Safety dept

• Utilize test fixtures, electronic measurement equipment, leak detectors, and/or vacuum pumps to test assemblies, subassemblies and components

• Enter data on computer terminal, such as progress, work expense and labor details

• Perform computer programming, repair or software installs

• Detail finished work, receive parts and perform audits to ensure all necessary parts are available

• Inspect parts for defects and troubleshoot and improve processes

About you

• Nitec / Higher Nitec / Diploma in Mechanical or Electrical Engineering

• Relevant experience would be advantageous

• Relevant internship / academic background would be considered

Work Arrangements (shuttle bus available)

• AM Shift (7AM to 4,30PM)

• PM Shift (4PM to 1.30AM) - $25/shift allowance

• Graveyard Shift (11.30PM to 9AM) - $40/shift allowance

• Mon - Fri / Tues - Sat / Sun - Thurs (shift patterns available)

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R1877971 (Derrick Tiew Yong Han)

Job Description

JERA Global Markets manages a large global fleet of over 20 owned and spot mid-term charters and will be responsible for driving further growth in this activity.

• Accountable for updating the LNG business for all new and existing maritime regulations that impact business activities.
• Support new and emerging trading opportunities, providing technical solutions for associated commercial challenges
• Review and support negotiation of SPA/MSPA/CN Clauses and address shipping related contractual matters within LNG sales Agreements
• Support and provide input on ship/shore compatibility issues where required
• Collaborate and work with vessel owners considering Owner’s marine policy or vessel related structural or technical challenges pertaining to potential trading activities
• Identify and support to mitigate risks arising from shipping activities
• Conduct marine risk based assessments and audits of terminals, vessel owners/managers
• Work with the Head of LNG Operations to contribute to the identification and current and future marine activities, offering early stage advice and participating in project reviews and audits
• Serve as the single point of contact for LNG terminals, ensuring timely resolution of ship/shore interface issues and collaborating on marine service reviews with the terminal.
• Offer assessments and SME support on specialized shipping elements such as LNG Ship-to-Ship transfers, tug operations and pilotage
• Represent JERAGM and participate in relevant government and industry forums and disseminate insights internally to drive continuous operational improvement
• Ensure all marine activities align with the organization’s policies, expected behavious and group functional standards as well as international marine regulations
• Provide marine expertise in LNG incident investigations
• Assist in resolving disputes and support the LNG Freight Operations team for vessel performance claims
• Utilise existing and new digital solutions to optimize the shipping operation to reduce fuel consumption, maximise cargo delivery and reducing emissions delivering competitive advantage to the trading business.
• Working with the Head of LNG Operations to develop and implement a marine risk management framework
• Assist with the vetting of charter in vessels, with the aim for developing an in house vetting framework
• Supporting JERAGM shareholders and providing advise for Marine and technical related queries.

Qualifications

• 10+ years of relevant LNG Shipping assurance experience
• Possess university degree or higher
• Possess Master Mariner or Chief Engineer certification
• Strong technical knowledge of the LNG Ships and International Maritime regulations
• Analytical and meticulous organisation skills with the ability to manage competing priorities
• Proven problem solver
• Safety focused with an eye for bottom line profitability
• Able to perform under time pressure and balance risk/reward
• Confident with good interpersonal skills and able to work well in a diverse multinational global team environment
• Build trust and collaborate with both internal and external stakeholders

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. 

EY Assurance group is one of the most trusted, respected and influential business unit in the industry. As part of our team, you will provide our clients including companies, investors and regulators a peace of mind by using your skills and experience to them confidence in the validity of financial statements and business-critical information or processes. Groups (or, as we call them, sub-service lines) within Assurance include External Audit, Climate Change and Sustainability Services, Financial Accounting Advisory Services and Fraud Investigation & Dispute Services.

 Join our External Audit team and you will help our clients meet their reporting requirements by providing an objective and independent examination of their financial statements. In addition, you will conduct timely and constructive discussions with the management on accounting and reporting matters and provide a robust and clear perspective to audit committees.

The opportunity

You will experience professional development through diverse experiences, world-classlearning and individually tailored coaching. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sounds interesting?

Your key responsibilities

• Support the planning, execution and delivery of assurance engagements
• Clearly and accurately document the execution of specific audit procedures as defined by the engagement objectives, audit client's engagement history, and planned audit approach
• Recognize potential audit issues or unusual relationships from basic analysis of the financial statements and communicate them to the assurance team

Skills and attributes for success

• Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress
• Contribute ideas/opinions to the assurance teams and listen/respond to other assurance team members' views
• Demonstrate professionalism and competence in the audit client's environment
• Strong written and verbal communication skills
• Good project management skills
• Integrity within a professional environment

To qualify for the role, you must have:

• A degree in Accountancy/ Business related
• Min 1 year's relevant work experience in the audit field

Ideally, you’ll also have:

• Prior working experience in global professional services organization or mid-tier firms will be highly advantageous

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs

Quality Manager (Call Centre), 1 Year Contract Up $7.5K
Working Location: Near to Clarke Quay MRT / Novena MRT
Working Hours: Mon - Thurs (8.30AM to 6.00PM), Fri (8.30AM to 5.30PM)

Responsibilities:

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.

• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.

• Provide strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.

• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.

• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.

• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.

• Perform service recovery calls/emails as needed for de-escalation.

• Determining call quality and standards via call audits and calibrations.

• Evaluate and improve current email templates for continuous improvement.

• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.

• Timely reporting to management team and stakeholders

• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.

• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.

• Perform other ad-hoc duties as assigned.

Role Overview

Lead and supervise Quality Inspectors to ensure product quality, inspection standards, and production targets are achieved. This role oversees quality activities across incoming inspection, assembly, repair, final inspection, and packing operations while driving quality compliance and continuous improvement initiatives.

Key Responsibilities

Quality Operations

• Lead and supervise Quality Inspectors.
• Ensure inspection standards and quality targets are met.
• Monitor IQC, Assembly, Rack Build, Repair, Final QC, and Pack Out activities.
• Support daily QC reporting and quality documentation.

Team Leadership

• Train, coach, and develop Quality Inspectors.
• Conduct cross-training activities.
• Improve team competency and quality awareness.

Continuous Improvement

• Work closely with Production and Quality Engineering teams.
• Support New Product Introduction (NPI).
• Participate in rework activities and defect reduction initiatives.
• Drive continuous improvement projects.

Compliance & Safety

• Ensure compliance with ISO standards.
• Maintain ESD control requirements.
• Support 5S and workplace safety practices.
• Ensure adherence to company procedures.

Requirements

• Minimum 2–3 years of leadership experience in Quality, Manufacturing, or Production environment.
• Experience in quality inspection and defect control.
• Knowledge of production operations.
• Proficient in Microsoft Office and report preparation.
• Strong leadership and coaching skills.
• Good communication and problem-solving abilities.
• Able to work in a fast-paced manufacturing environment.
• Comfortable with rotating shifts.
• Good English communication and reporting skills.
  
  --------------------------------------------------------------------------------------------
  We regret that only shortlisted candidates will be notified.
  GMP Technologies (S) Pte Ltd | EA License: 11C3793 | Personnel: Dianna @ dianna@gmprecruit.com
  Registration No: R1327268 I Code: D-Rec-00195

1. Fund and Client Support

Acting as the main operational support for the RM on client, fund, bank, broker, custodian and administrative matters.

Coordinating with clients, fund administrators, custodians, banks, brokers, auditors, corporate secretaries, tax agents and other service providers.

Supporting client and investor onboarding, including collection, review and submission of KYC documents and supporting information.

Assisting clients with the preparation of payment instructions to banks, including providing relevant payment details, checking operational information for completeness, and coordinating follow-up with banks, custodians, administrators or clients where required.

Assisting with investor subscription, redemption, transfer, distribution, cash proceeds and contract note follow-up matters.

Supporting client queries and operational coordination where investors require information on distributions, redemption proceeds, cash movements, payment status or related documentation.

Preparing and coordinating monthly investor updates, including performance tables, charts, manager commentary, fund data, risk warning sections and distribution to investors / relevant counterparties.

Maintaining and updating performance spreadsheets used for monthly investor updates and market comparison charts.

Coordinating with the RM on monthly fund commentary, performance attribution, asset allocation, geographic exposure and manager updates.

Reviewing and following up on fund administrator deliverables, including NAV packs, investor registers and fund reporting matters.

Preparing and coordinating board resolutions, written resolutions, meeting minutes and related fund documentation.

Preparing and following up on invoices relating to fund management fees, service providers, administration, audit, corporate secretarial, professional fees and other fund / company-related expenses.

Coordinating invoice review, approval, payment follow-up, record keeping and circulation to relevant parties where required.

Following up on audit matters, financial statements, filing requirements and administrator queries.

Maintaining records of key fund matters, investor communications, operational instructions and outstanding follow-up items.

Placing trade instructions with banks, brokers or custodians based on instructions received from the RM / investment manager, and following up on trade execution, settlement, confirmations and related operational matters.

2. Compliance / AML / KYC / Regulatory Support

Assisting with client and investor onboarding reviews, including KYC documentation, accredited investor checks, source of wealth / source of funds review and screening follow-up.

Coordinating with external compliance consultants and fund administrators on AML / KYC matters.

Maintaining compliance-related registers, trackers and records, including onboarding logs, outsourcing registers, periodic review trackers and other compliance documentation.

Assisting with preparation and follow-up for compliance meetings, compliance reports, internal reviews and audit / regulatory requests.

Assisting with MAS surveys and other regulatory / reporting-related matters, including coordination of information gathering, preparation of responses and follow-up with management or external compliance advisers where required.

Coordinating updates to policies, procedures, compliance manuals and internal control documents.

Supporting review of service-provider arrangements, outsourcing documentation and periodic due diligence requirements.

3. Reporting / Operations / Administration

Supporting onboarding of banks, brokers, custodians, relationship managers and external counterparties.

Preparing and coordinating account opening, account maintenance, authorised signatory updates, trading authority, LPOA, SFTP / data feed access and reporting access arrangements.

Acting as a point of contact between fund administrators and investors for new subscriptions into the company’s sub-funds.

Assisting with investor onboarding into the fund administrator’s onboarding process, including coordination of subscription documents, KYC information, supporting documents and follow-up queries.

Coordinating with investors, fund administrators and internal stakeholders to ensure subscription onboarding matters are followed up and completed.

Liaising with technology vendor and other reporting platforms or service providers on reporting access, SFTP setup, data feeds and consolidation matters.

Acting as a central point of coordination between management, clients, fund administrators, banks, brokers, custodians, auditors, compliance consultants and other service providers.

KEY FEATURES OF THE POSITION

Functional / Technical

·      Expertise in functional testing, regression, for Temenos T24 projects in the Private banking domain.

·      Test planning and execution including the test design, data management, environment planning, automation, non-functional testing, regression, defect management and test closure

·      Review and Analyse Business requirements and system specifications to define test approach, scenarios and test cases.

·      Work collaboratively with various team to achieve goals.

·      Status reporting and able to drive the defect management across multiple teams.

·      Proactively raise issues, risks and recommend optimal solutions.

·      Work with the BA and Dev teams to drive even the upstream software quality (Requirements, Development Solutions)

SKILLS REQUIREMENTS OF THE POSITION

Technical and Functional

• Minimum 8+ years of experience in test analyst role for T24 projects, preferably with Private Banking
• Good knowledge of Securities, Payments, Corporate Actions, Derivatives, Structured Products, Accounting, Pricing, Portfolio Management, Forex, Treasury, Lending domains in Private Banking
• Excellent knowledge of T24 modules for these domains
• Excellent knowledge of and exposure to testing of T24 integration, COB testing, Client output
• Excellent knowledge of SWIFT message testing, regulatory reports
• Expertise in financial accounting for all asset types
• Expertise in working on Agile methodologies such as Scrum / Kanban / SAFE
• Agile planning tools – JIRA, Confluence

Personal and Social

• Excellent communication & Stakeholder management skills
• Good work ethics
• Good problem-solving abilities.
• Good team player
• Systematic and meticulous
• Ability to lead teams effectively across locations.