Total 4 Quality Assurance / Control job vacancies in Chennai

Drive preventive quality activities of the Value stream

Support Value stream to ensure the quality standards are implemented and maintained

Promote the quality culture in the value stream, initiate quality improvement projects

Contribution to the preparation and improvement of quality planning of the product (PFMEA, Control Plan, etc)​

Contribution in solving customer complaints, product liability cases and participate in risk assessments​

Active contribution to the daily management/improvement of VS quality (e.g.failure analysis of rejected goods, PS in case of product audit)​

Analyze quality KPIs and initiate quality improvement activities and preparation of quality report.

Project test plan creation with the engineering​.

Participate in quality gates discussion and release.

Conducting internal process and system audits.

Lead, motivate, coach, and inspire the Risk Management team to exceed expectations.

1. Drive embedding and strengthening of the Risk Management Framework (RMF) and supporting policies.
2. Utilize industry and regulatory expertise to enhance risk frameworks and operational efficiency.
3. Maximize data insights (MI, analytics, benchmarks) to support decision-making and customer outcomes.
4. Oversee risk monitoring, reporting, and customer journey-focused RCSA processes.
5. Coordinate pilots, projects, and programs to manage change effectively.
6. Develop and implement Risk Management strategy, policies, and standards.
7. Own and manage account and risk governance framework within Chennai operations.
8. Build strong stakeholder relationships, becoming a trusted partner to clients and Sopra Steria.
9. Support control owners in RCSA execution and control testing, ensuring effective design and operation.
10. Provide consolidated RCSA reports with governance oversight and client validation.
11. Act as Quality Control Manager, governing QA framework across BPS operations.
12. Lead risk-based quality reviews, ensuring compliance with SLAs, policies, and regulations.
13. Drive continuous improvement, lean methodology adoption, and uplift in process performance.
14. Promote a customer-centric, high-performance culture ensuring fair outcomes and regulatory compliance.

Total Experience Expected: 14-20 years

As an Quality Inspector, you’ll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMA’s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality.

Your main duties will revolve around on-site quality inspections of our clients’ products.

• Check email daily to receive inspection documents.
• Attend to inspections on time and communicate with supplier in a professional way.
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures.
• Fulfill inspection reports according with company procedures and timelines.

Training & Quality Manager

Position Overview:

The Training & Quality Manager at DATAMARK, Inc. is responsible for ensuring that all training and quality standards meet project requirements and client expectations. This role leads the development, implementation, and management of training programs while also overseeing the quality assurance processes across back office operations. The Training & Quality Manager plays a crucial role in fostering a culture of continuous improvement and operational excellence within the organization.

As a leader, you will work collaboratively with cross-functional teams to align training initiatives with organizational goals and ensure that all quality metrics are met effectively.

Key Responsibilities:

• Develop and implement comprehensive training programs based on project specifications and client needs.
• Manage and oversee the quality assurance process to ensure alignment with industry standards and customer satisfaction.
• Lead continuous improvement initiatives using methodologies such as Six Sigma to enhance service delivery and operational excellence.
• Conduct regular assessments and audits of training effectiveness and quality control processes.
• Collaborate with department heads to identify training needs and facilitate workshops and training sessions.
• Establish and maintain effective communication with clients to assess their training and quality assurance needs.
• Mentor and lead the training and quality team, fostering a positive and productive work environment.

Qualifications:

• Education:
• Bachelor’s degree in Business Administration, Education, or a related field.
• Experience:
• 8+ years of relevant experience in training, quality assurance, or related fields, including at least 3 years in a managerial role.
• Certifications:
• Six Sigma certification (Green or Black Belt) preferred.
• Train-the-Trainer certification or equivalent experience in training and development.
• Skills:
• Strong knowledge of quality assurance methodologies and tools.
• Proficient in Microsoft Office and training software applications.
• Excellent facilitation, presentation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to build relationships and communicate effectively at all levels of the organization.
• Detail-oriented with exceptional organizational skills.

Work Environment:

• Office-based position with occasional travel for client meetings and training sessions.
• Flexible work hours may be required to accommodate training schedules.

PF, Gratuity, Mediclaim, etc.,