Total 479 Manager level Quality Assurance / Control job vacancies

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min Degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

What’s the role all about?

We are looking for an experienced Compliance Manager to join our existing Real Time Transaction Monitoring Team.

As our Compliance Manager you will support the performance and day-to-day efficiencies of our Transaction Monitoring analysts in Pasay. You’ll use our systems and reporting to ensure that Compliance controls are being used correctly by the team to ensure we are mitigating risk whilst achieving SLAs (Service Level Agreements).

You’ll be managing the night shift working 9pm-6am to ensure we have full escalation coverage 24/5 and support the onsite analyst during shift.

What we expect of you, day to day:

• Ensure the effective and efficient week-to-week operations of the TSS team - and that daily/weekly targets are met 
• Own the development of your analysts/senior analysts through effective OKR setting and performance management 
• Identify key insights and actions from the Weekly and Monthly TM reporting and share any standout themes with the Team Manager
• Complete the monthly team QA and oversee all projects and processes to continuously improve the quality of Analyst work and drive customer experience.
• Identify and diagnose people, process, or system problems → implement a short-term fix → plan out any long-term solution, working with other stakeholders where required
• Support the Training Team/Senior Analysts with the design and delivery of onboarding/ ongoing training of the team 
• Support the Team Manager with internal (e.g., Customer team) and external (e.g., client) meetings where required   
• Be an escalation point for challenging transactions, HVTs, or clients/CSM requests (e.g., in Open) with the support of the Senior Analysts.
• Ensure the TSS team meets key SLAs, including resource and shift planning.
• Own all client issues and actions related to the TSS team
• Assist Compliance Management with complex queries, reporting, and analysis of client behaviour
• Collaborate closely with Compliance Management on the delivery of the wider compliance and business framework

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Our Client:

Global Supplier - Electronics

5 days 8.30am – 5.30pm

UP $11,000 Basic + AWS + VB

Job Responsibilities:

• Lead and oversee overall quality management while fostering a strong quality culture within the organization.
• Drive cross-functional quality initiatives involving operations, engineering, procurement, and customer quality teams.
• Strengthen plant risk assessment and decision-making processes to support a culture of quality.
• Collaborate with Advanced Quality Planning to ensure smooth and effective product and project launches.
• Continuously enhance the Quality Management System (QMS) inline with global and divisional standards.
• Manage customer and 3rd-party audits with minimal findings,ensuring compliance and supplier excellence.
• Promote customer satisfaction through timely complaintresolution, 8D problem-solving, and effective communication.
• Reduce Cost of Poor Quality (COPQ) and strengthen supplierquality through development and control systems.
• Coach and reinforce the Principle-Based Management (PBM)framework and guiding principles within the Quality organization

Job Requirements:

• Degree in Engineering or Technology (Master’s or MBA is an advantage)
• At least 15 years of experience in quality management,including 10 years in leadership roles.
• Broad experience across customer, supplier, manufacturingquality, and quality management systems (QMS).
• Proven leadership with the ability to drive and strengthen aquality-focused culture. Effective communicator with strong teamwork skills.
• Strong knowledge of quality tools such as 8D, PFMEA, ControlPlans, capability studies, MSA, PPAP, and safe launch.
• Experienced in supplier quality management, including auditsand supplier development.
• Open to travel for customer and supplier engagements.

For interested applicants, please click "QuickApply”

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Yvette Jerramie Galang Manalo | EA Reg No: R1659970

JTE Recruit Pte Ltd | EA Lic No: 14C7215

Survey Experience Quality Manager (1-Year Contract)

Location: Clarke Quay (On-site), Call Centre Environment

Role Overview

This role leads a quality service team to ensure high service standards, effective escalation management, and strong stakeholder communication across survey operations.

Key Responsibilities

• Lead and manage a team to meet service levels and performance targets
• Plan workforce needs, set KPIs, and manage daily operations
• Drive quality standards across inbound and outbound survey services
• Manage internal and external escalations, including investigations and service recovery
• Work closely with stakeholders to align service expectations and timelines
• Conduct call audits, quality checks, and process improvements
• Improve email templates and service workflows for better efficiency
• Coach, mentor, and develop team members
• Prepare regular reports for management and stakeholders
• Support performance reviews, talent retention, and recognition initiatives
• Handle ad-hoc duties as required

Requirements

• Degree in a related field (or strong relevant experience)
• 5–7 years of quality service experience, including at least 2 years in a managerial role
• Experience in service delivery, performance metrics, or operations management
• Background in call centres, data processing, or statistics is an advantage
• Strong communication and stakeholder management skills
• Proficient in MS Word, Excel, and PowerPoint
• Able to work in a fast-paced environment and manage high service volumes
• Must complete required training and pass assessment before deployment
• Singaporeans only

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min Degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

We are seeking a dedicated Assistant Manager/ Senior Executive, Infection Prevention & Control (IPC), to support the department in planning and implementing strategic initiatives that drive improvements in Infection Prevention, quality patient care and safety across SingHealth Community Hospitals. This role reports to the Assistant Director, Clinical Administration Office and Senior Nurse Clinician, IPC.  

Job Responsibilities:

• Assist to ensure that existing standards and guidelines from professional bodies and regulatory government agencies are incorporated into the IPC’s program.
• Collect and manage the data to ensure real-time IPC data, including HAI data, is accurately reported to key stakeholders.
• Support the Senior Nurse Clinician/ Nurse Clinician in preparing data for the various scorecards and work with respective clinical services to track IPC performance indicators.
• Participate in Quality Improvement (QI) initiatives to drive process improvements within the department and/or across the hospital.

Requirements

• Bachelor’s degree in a relevant discipline (e.g., Nursing, Biomedical Science, Biological Science, Applied Science) or a healthcare-related degree is preferred
• At least 2 years of relevant work experience
• Fresh graduates are welcome to apply
• Experience in a healthcare setting will be an advantage
• Experience in infection control, quality management, data analytics, or patient safety will be an advantage
• Good writing skills; meticulous and organised with good planning skills
• Excellent communication and interpersonal skills; able to work independently and supervise junior clerical staff
• Proficient in Microsoft Office applications

*** Quality Control Manager Needed ***

- Oversee and implement process to ensure products quality
- Cooperating with other departments
- Team player
- Leading QC team
- Performing inspections
- Meticulous
- Hard working
- Good communication and initiatives for problem solving
- Able to work on weekends

Kesmond Yow
Mobile: 97438394
Reg. No.: R1550395
Kylice Recruitment Pte. Ltd.
EA License: 19C9585

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

COMPANY DESCRIPTION

We are an ISO-certified full-service consumer research consultancy with proven local expertise. For thirty years now, we have helped some of Singapore's best-known brands and government agencies discover deeper insights into their consumers. From advanced analytics to qualitative exploration, our research specialists and data scientists bring incisive data-driven rigour to every business question.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Purpose of the role

To provide end-to-end operational, quality assurance, and administrative support to Media Research Centre projects, ensuring accurate delivery, timely reporting, effective vendor coordination, and smooth internal and external stakeholder engagement.

Scope of the role

• Manages administration, billing, procurement, and vendor coordination across research projects
• Oversees quality assurance processes for research deliverables, data checks, and reporting outputs
• Supports project delivery timelines, internal workflows, and documentation standards
• Acts as a key liaison between internal teams, vendors, and external stakeholders where required

Key responsibilities

• Ensure all research projects are supported with accurate documentation, billing, procurement, and approvals, enabling timely completion
• Conduct quality checks on data, reports, and operational outputs before delivery
• Coordinate with external vendors, freelancers, and internal stakeholders to ensure expectations are aligned and deliverables met
• Maintain clear tracking of project documentation, purchase orders, and payments
• Support process improvements, reporting accuracy, and operational consistency across projects
• Provide training or guidance to team members on operational processes, reporting tools, or documentation where required

Foundational Competencies

• Strong ability to manage workflows and support teams
• Comfortable working across multiple stakeholders and priorities
• Able to work independently while supporting broader team objectives

Functional Competencies

• Strong administrative and operational coordination skills
• Experience with reporting systems, databases, or research tools
• High attention to detail in data accuracy, documentation, and delivery
• Proficient in Excel and reporting templates

• 3 or more years of relevant experience in operations, administration, billing, procurement, research support, or quality assurance
• Experience in research, analytics, or data-driven environments preferred
• Prior exposure reporting tools, or vendor management is an advantage
• Knowledge of SAP or similar enterprise systems is an advantage
• Diploma and above

The Business Area:

The Platform Control and Support function within the Global Operating Platform plays a pivotal role in governing, assessing, enabling, and supporting change across the investment operational platform. This involves ensuring that operational and regulatory controls remain robust while the business adapts to new products, processes, technologies, and market demands.

The objective of the team:

• Risk Reduction: Ensures platform stability and minimises the risk of operational incidents or regulatory breaches.
• Client Experience: Supports seamless client onboarding, smooth operational events, and high service standards.
• Efficiency: Drives process standardisation, automation, and continual improvement.

The Mandate and Broker Control team report globally to the Head of the Platform Control and Support with the regional team reporting into Head of Mandate & Broker Control and Platform Assurance, Asia Pacific. 

A dedicated team, the Mandate and Broker Control team plays a critical governance, oversight and facilitation role during broker onboarding, Client/Fund mandate and Fund implementation, and ongoing change events. Sitting within Platform Control and Support, the team will assess all new Mandate and Broker change requests taking into the operational service catalogue, operational controls, compliance requirements, and data integrity. Partnering with key stakeholders across the business, the team will need to leverage their sound knowledge of fund accounting, asset management, and custody operations, to coordinate the introduction of new Client and Fund mandates in a seamless and efficient fashion. This includes coordinating events across external stakeholders: custodians, brokers, administrators, and investment managers.

Key Responsibilities:

Stakeholder Management

• Act as a central point of contact between the Investment, Client Group, Legal, Compliance, Brokers, and Custodians for onboarding and change-related queries or incidents.
• Work with Legal, Compliance, Investment teams, and Operations to implement mandate amendments, strategy changes, or new product launches.
• Coordinate impact assessments for major mandate or product changes, ensuring updates to operational procedures, compliance checks, and reporting routines, where applicable.

Broker Onboarding Assessment and Management

• Stakeholder management - Coordinate and manage new requests
• Demonstrate knowledge and understanding when assessing operational, regulatory and static data requirements (i.e. LEI codes, ISDAs)

End-to-End Complex Event Assessment and Management 

• Coordinate and manage all aspects of asset transitions, including planning, implementation, reconciliation, and project closure.
• Liaise with internal Global Platform Services Onboarding team who are performing the onboarding tasks, Client Group, Legal, Compliance, external clients, investment managers, brokers, custodians, third-party administrators and other relevant stakeholders as required.

Team Management

• Report to Head of Mandate & Broker Control and Platform Assurance, Asia Pacific
• Managerial responsibilities to lead the team of Mandate and Broker Control technical specialists

Knowledge, experience and qualifications that would assist the Role

• 10 – 15 years’ experience in broker management, custody operations, asset transitions, fund accounting, or asset management.
• Business Technical Knowledge: Good asset management overall knowledge with a strong understanding of derivative products and more complex markets, platform operations including onboarding requirements and day to day capabilities being set up, regulatory and legal framework awareness and understanding of service catalogues and core capabilities
• Communication: Proficient in both written and verbal communication for clearly conveying information, understanding client needs and interpreting feedback from stakeholders.
• Stakeholder Engagement: Strong interpersonal skills to build rapport and nurture long-term relationships 
• Attention to detail: accuracy in handling information, communications, and compliance throughout an event, reducing the risk of errors. High attention to detail and accuracy, particularly in data management, mandate data maintenance, and documentation. Proactive in identifying and implementing and maintaining operational controls and guidelines.
• Organisational Skills: The capability to manage multiple requests and projects simultaneously, ensuring that tasks are prioritised and completed promptly.
• Analytical Thinking & Problem Solving: Requirement collation, legal/regulatory analysis, understanding and leading problem solving where events more complex, Being able to identify and resolve issues or challenges efficiently.
• Adaptability/Flexibility: Being open to changing circumstances and able to modify approaches as necessary to meet diverse needs and priorities.
• Innovation and continuous improvement: Demonstrates a proactive approach to improvement by adopting new ideas and technologies, including artificial intelligence, coding, and emerging digital technologies such as blockchain. Seeks opportunities to enhance processes and outcomes through continuous learning and innovation.
• Degree in Finance, Accountancy, Business, or related discipline; relevant professional qualifications (e.g., CFA, CAIA, CPA).

Preferred

• Experience with large-scale portfolio transitions or client onboarding.
• Experience with broker onboarding and broker management.
• Exposure to APAC markets and related regulatory/compliance frameworks.
• Broad understanding of the different Institutional Client types (e.g. Pension Schemes, Insurance, Sub Advisory, Corporates, Central Banks, Sovereign Wealth Funds)
• Familiarity with current Regulatory requirements such as : EMIR, Dodd Frank, MAS, ASIC, MiFID II, FATCA, CRS together with a good understanding of KYC and AML requirements, 
• Broad understanding of the key third party operational requirements: covering Custodian, Transfer Agency, Fund Administration, Derivatives 
• Confidence to challenge existing strategies, policies, procedures and input into any strategic change initiatives 
• Strong working knowledge of MS applications:  Excel, Word, PowerPoint, and ideally Client Lifecycle Management Applications
• Confidence to lead project calls and/or meetings with internal and external stakeholders 

We recognise potential, whoever you are

Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background or any other protected characteristics.

Job Title: Construction Project Manager (Lighting & DMX Control)

Roles & Responsibilities

• Lead and manage end-to-end construction projects, ensuring delivery within scope, schedule, and budget.
• Oversee installation, testing, and commissioning of architectural lighting systems, including DMX lighting control systems.
• Coordinate with clients, consultants, contractors, and vendors to ensure smooth project execution.
• Review and interpret lighting drawings, control schematics (DMX and DALI), and technical specifications.
• Supervise site activities and subcontractors, ensuring compliance with safety, quality, and regulatory standards.
• Develop project schedules, monitor progress, and implement corrective actions when required.
• Manage procurement, material planning, and logistics for lighting and control system components.
• Ensure proper integration of lighting systems with AV systems, BMS, and control platforms.
• Lead troubleshooting, testing, and commissioning, including DMX addressing and programming.
• Liaise with authorities and ensure compliance with local regulations (e.g., BCA, LEW, PE requirements in Singapore).
• Prepare progress reports, technical documentation, and stakeholder updates.
• Manage contracts, variation orders, and project cost control.
• Conduct site inspections to ensure adherence to design intent and client requirements.
• Support project handover, including documentation, training, and defect rectification.

Requirements

• Bachelor’s degree in Electrical Engineering, Information Technology, Building Services, Construction Management, or a related field.
• Minimum 10 years of relevant experience in construction project management, preferably in lighting or M&E projects.
• Strong knowledge and hands-on experience in DMX lighting control systems.
• Familiarity with DALI, KNX, or similar lighting control systems is an advantage.
• Proven experience in managing large-scale projects (e.g., commercial buildings, malls, hotels, façade lighting installations).
• Ability to read and interpret technical drawings and control schematics.
• Strong leadership, communication, and stakeholder management skills.
• Knowledge of Singapore regulations and standards is preferred.
• Ability to work under tight deadlines and manage multiple projects simultaneously.

Preferred Skills

• Experience with DMX Control System programming and integration or similar control platforms
• Hands-on experience in DMX programming and commissioning
• Strong problem-solving and troubleshooting abilities

Responsibilities

• Assist in overseeing corporate compliance matters across multiple group entities
• Ensure compliance with statutory and regulatory requirements in Singapore and relevant jurisdictions (including Dubai)
• Maintain and update corporate records, registers, and filings
• Liaise with regulatory authorities, external auditors, and corporate secretarial firms
• Support in preparation and filing of annual returns, resolutions, and board documentation
• Monitor changes in regulations and ensure timely implementation of compliance requirements
• Assist in corporate governance practices and internal compliance frameworks
• Provide support on ad-hoc compliance and corporate secretarial matters

Requirements

• Degree in Commerce, Business, or related field
• Qualified or pursuing Company Secretary / Chartered Secretary (ICSA or equivalent)
• 4–5 years of experience in corporate compliance or company secretarial functions
• Familiarity with Singapore corporate regulations (knowledge of UAE/Dubai regulations is a plus)
• Strong understanding of corporate governance and statutory compliance
• Detail-oriented with strong organizational and documentation skills
• Good communication skills and ability to liaise with multiple stakeholders

About the Role

We are seeking an experienced Cybersecurity professional with a strong background in IT Audit or Consultancy to lead Governance, Risk, and Compliance (GRC) initiatives within Singapore’s Infocomm and Media (ICM) sector. This role is critical in enhancing the resilience, reliability, and trust of ICM services through robust cybersecurity governance and regulatory compliance.

Other Information  
Work Location:  South Central 
Job Type:Permanent- Full time- Hybrid
Salary Range: S$5000-S$9000 

Key Responsibilities

· Drive and ensure compliance with relevant government cybersecurity regulations and policies.

· Review and assess cybersecurity audit reports submitted by ICM operators for completeness and compliance.

· Identify gaps, track remediation progress, and follow up with stakeholders to ensure timely closure.

· Collaborate with internal divisions to administer and enforce cybersecurity regulatory frameworks for licensed entities.

· Liaise with external auditors to ensure quality, consistency, and adequacy of audit deliverables.

· Develop and maintain cybersecurity dashboards, reports, and metrics to monitor GRC performance and KPIs.

Requirements

· Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or a related discipline.

· Minimum 6 years of experience in cybersecurity, IT audit, or GRC-related roles.

· Strong understanding of cybersecurity frameworks and standards such as NIST SP 800-53 and ISO 27002.

· Familiarity with industry best practices including risk management, vulnerability management, and incident response (e.g., NIST, ITU, GSMA, 3GPP frameworks).

· Knowledge of cloud environments, security controls, and assurance practices.

· Excellent written and verbal communication skills, with strong presentation capabilities.

· Proven ability to engage and manage stakeholders effectively.

· Strong interpersonal skills, team-oriented mindset, and ability to work under pressure in a dynamic environment.

· Relevant certifications such as CISSP, CISA, CISM, CRISC, or CCSP are advantageous.

· Prior experience in the ICM sector and understanding of its risk landscape is a plus.

All Curriculum Vitae will be treated with the strict confidentiality.  
 
By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7 

 
If you are keen to know more about this role, please email BOYA at boya@rmagroup.com.sg 

 and send your resume in MS Word format. Note that only shortlisted candidates will be contacted.   
 

BOYA (EA Regn No: R25158489)    

RMA Consultants Pte Ltd (EA Licence No: 93C4403)  

• Perform validation of customers’ instruction for critical and high-risk orders such as stop payment of cheque, reporting scam/unauthorized and recall of funds as some examples, by retrieving interaction recording from various systems and details from Customer Relationship Management system (CRM).

• Performs Day-2 checks on customer requests approved by Customer Service Representative (CSR) such as waiver request for credit cards and CashPlus to ensure adherence to guidelines set by business units and management.

• Review interactions (call, email, chat, social media posts, faxes) to evaluate the quality of customer service delivery in accordance with quality monitoring standards.

• Ensure interactions meet performance expectations in accordance with quality monitoring standards through regular calibrations sessions and dialogues.

• Collate, prepare and analyze statistical reports on a regular basis based on checks performed, for Contact Centre Management reviews.

• Uses quality monitoring data to track performance at the team and individual level.

Requirements:

• Minimum 5 years of experience with a Bachelor Degree.

• Good knowledge in banking/cards process, products and systems

• Possess excellent telephone, strong interpersonal skills, resourceful and able to work independently and also as a team.

• A strong customer service mindset with good communication and problem solving skills to represent the Bank to customers and general public.

• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.

Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.

Our people are our most important asset, and we are very proud of the quality of our team members. 

Job Summary:  

This position is responsible for handling cases in the Involved Line(s) of Business to ensure delivery of excellent claims services and efficient claims operation.

Involved Lines of Business:  

Property and Onshore Construction 

Job Duties:  

·    Review, evaluate, negotiate and resolve claims, within designated authority level, in line with established standards, procedures and guidance provided.
·    Exhibit technical leadership, both internally and externally, on claims matter which Allied World participates.
·    Identify, investigate suspicious / fraudulent claims and take appropriate actions and keep relevant
stakeholders closely informed.
·    Market Allied World’s claims capabilities through client meetings, presentations and seminars to Insured, Intermediaries, etc.
·    Manage Insured/intermediary interactions in an efficient, courteous and timely manner in order to deliver high standards of customer satisfaction. This also includes handling and resolving any customer feedback or complaints.
·    Organize and using approved internal and/or external suppliers to ensure appropriate and timely services are provided to customers.
·    Proactively supervise and manage expenses of independent vendors and legal counsels for involved Line(s) of Business.
·    Interact with relevant internal / external stakeholders to support and deliver business strategy.
·    Ensure performance of periodic internal review of claim files including monitoring/pursuing of outstanding recoveries.
·    Prepare reports or analysis where necessary regarding claims including large losses.
·    Ensure compliance with all legal, regulatory and policy requirements internally and externally.
·    Additional duties and responsibilities as warranted.
·    In the future, recruit and manage further staff as necessary.

Essential Requirements: 

·    Relevant academic qualifications with a minimum of 7 to 10 years' relevant claims experience.
·    Preferably a holder or in progress of professional insurance qualification such as ANZIIF or ACII and meet minimum local mandatory qualification requirement.
·    Experience of handling large, complex claims in the Involved Line(s) of Business.
·    Knowledge of and experience in claims process improvements
·    Demonstrate ability to work with a variety of constituencies, internally and externally, not limited to including claims management, policy holders, brokers, consultants, etc.
·    Strong negotiating, analytical, written, organizational and communication skills.
·    Good management and marketing skills
 

Working at Allied World

Our team of over 1,700 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us:

·       Instant membership in the Allied World Family — a global network of colleagues who will support your career journey

·       A manager who will help you build your career through a structured coaching program

·       Access to a full suite of learning and development tools and resources

Global Presence

We are headquartered in Bermuda, with offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, Houston, London, Los Angeles, Malaysia, Manchester, Melbourne, Miami, Nashville, New Jersey, New York, Philadelphia, San Francisco, Singapore, Sydney, Toronto and Zug.

Our Business

Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited, and benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.

Allied World is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religion or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate.

To learn more, visit awac.com, or follow us on Facebook at facebook.com/alliedworld and LinkedIn at linkedin.com/company/allied-world.