Total 14 Senior Executive level Quality Assurance / Control job vacancies in Hope Valley

About the role

LD Micro Precision Sdn Bhd is seeking a talented QA Supervisor to join our team in Penang. As QA Supervisor, you will be responsible for overseeing the quality assurance processes across our manufacturing operations, ensuring we consistently meet the highest standards of quality and customer satisfaction. This is a full-time role with opportunities for career development within our growing organisation.

Responsibilities:

• Developing and implementing quality control procedures and policies to identify and address any quality issues.
• Supervising a team of quality assurance inspectors and technicians, providing guidance and support to ensure efficient and effective quality control processes.
• Analysing quality data and generating reports to track Key Performance Indicators and identify areas for improvement.
• Collaborating with production, engineering, and procurement teams to resolve quality-related problems and implement corrective actions.
• Ensuring compliance with all relevant quality standards, regulations, and customer requirements.
• Providing training and coaching to employees on quality control best practices.
• Continuously seeking opportunities to optimise quality assurance processes and drive continuous improvement.

Requirements:

• Minimum 5 years of experience in a quality assurance or quality control supervisory role, preferably in the manufacturing industry.
• Strong understanding of quality management systems, such as ISO 9001, and experience implementing quality control processes.
• Excellent problem-solving, analytical, and decision-making skills, with the ability to identify and resolve quality issues.
• Proficient in data analysis, reporting, and quality management software
• Strong leadership and team management skills, with the ability to motivate and develop a team of quality assurance professionals.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• A bachelor's degree in Quality Engineering, Manufacturing Engineering, or a related field
• Good knowledge of MS Office and databases.
• Exceptional communication skills.

At LD Micro Precision Sdn Bhd, we are committed to creating a positive and supportive work environment for our employees. We offer competitive salaries, comprehensive health and wellness benefits, and opportunities for career development and advancement. Additionally, we encourage a healthy work-life balance with flexible working arrangements and various team-building activities.

Perks & Benefits

• Commission and bonus
• Allowance (Food, attendance, transportation, etc.)
• Medical
• Dental
• Optical
• Education support
• Miscellaneous allowance

• Attached to Financial Compliance Department
• Review and investigate all transaction alerts generated by Transaction monitoring system
• Timely review of ad-hoc escalated review from other functional units within the AML team.
• Communicate with relevant business line and other functional units to provide AML and transaction monitoring advisory, expertise and all transaction monitoring matters
• Due Diligence and background check on suspicious cases/alerts
• Ensure timely escalation of alerts, and escalate suspicious transaction reports (STRs) appropriately
• Contribute and maintain KRI (Key Risk Indicators) for Transaction monitoring Team
• On an adhoc basis, may be involved in other FCC related work as assigned

Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Conduct full range of audit for listed companies and SMEs, both in Singapore and overseas, from planning to completion, meet deadline consistently, a reliable and well organised team member
• Develop good problem solving skills and provide sound recommendation of management actions based on industry research, insightful analysis and investigation
• Demonstrate initiatives and strong work ethic - coach junior employees, share learnings, understand how own work impacts others
• Understand how own business unit fits within the broader context of the firm, build internal peer networks, contribute meaningfully when attending client meeting with senior members of the team

Requirements:

• Degree or professional accounting qualifications recognised by ISCA
• Minimum 2 years’ relevant experience with large/mid-tier international accounting firms
• Proactive, committed and able to work under pressure
• Possess initiative and the ability to work independently
• Team player

Job Description:

• Conduct full range of audit for listed companies and SMEs, both in Singapore and overseas, from planning to completion, monitoring the engagement progress against budget and timeline
• Develop good problem solving skills and provide sound recommendation of management actions based on industry research, insightful analysis and investigation
• Promote positive team work - coach junior employees, share learnings, understand how own work impacts others
• Attend client meetings, contribute by supporting senior team members

Requirements:

• Degree or professional accounting qualifications recognised by ISCA
• Minimum 2 years’ relevant experience with large/mid-tier international accounting firms
• Proactive, committed and able to work under pressure
• Possess initiative and the ability to work independently
• Team player

Responsibilities

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The Executive, Service Quality drives the execution and continuous improvement of service quality across Far East Hospitality by translating data, audits, and guest feedback into actionable insights and operational improvements.

The role partners closely with properties to strengthen service delivery at key touchpoints, ensures consistency with brand standards, and reinforces a culture of service excellence through structured audits, performance tracking, and recognition platforms.

Service Audit & Performance Tracking (35%)

• Execute and coordinate Quarterly Service & Brand Standard Audits across all properties
  
• Consolidate, analyse, and present audit findings with clear insights and recommendations
  
• Track and follow up on property action plans to ensure accountability and timely closure
  
• Identify recurring service gaps and recommend improvement actions
  
• Enhance audit processes through digitalisation and continuous improvement
  

Service Standards & Guest Experience Enhancement (35%)

• Partner with property teams to strengthen service delivery at key customer touchpoints (e.g., arrival, stay, service recovery)
  
• Support implementation of FEH service culture and standards through onboarding and engagement initiatives
  
• Contribute to service culture campaigns (e.g., Daily Dose, engagement activations)
  
• Support execution and analysis of Customer Engagement Surveys (CEI)
  
• Work with brands leaders to ensure consistency and enhancement of brand experience standards
  

Service Excellence Recognition & Awards (20%)

• Coordinate and drive participation in internal and external service excellence awards
  
• Manage end-to-end submission process, including collation of materials, storytelling, and alignment with judging criteria
  
• Partner with properties to identify and nominate strong candidates or initiatives
  
• Organise and execute the annual Hall of Excellence, including coordination, communications, and event support
  
• Leverage recognition platforms to reinforce service excellence behaviours and motivate teams
  

Insights & Continuous Improvement (10%)

• Analyse guest feedback, audit outcomes, and survey data to identify trends and opportunities
  
• Translate insights into actionable recommendations to improve service performance
  
• Support cross-functional initiatives to enhance service quality and operational effectiveness
  
• Leverage digital tools and AI to improve reporting efficiency and insight generation
  

Others

• Perform any other duties assigned by supervisor, carrying them out diligently and professionally.
  

Requirements

• Degree in Customer Service, Hospitality or related field
  
• 1–3 years’ experience in Customer Experience, Service Quality, Hospitality, or related field is preferred, otherwise those who has no experience are welcome to apply
  
• Proficient in Microsoft PowerPoint, Excel, and Office Suite
  
• Strong data analysis and reporting skills with ability to translate insights into action
  
• Familiarity with guest feedback platforms (e.g., Revinate), survey tools, and dashboards
  
• Experience in event coordination or project management is an advantage
  
• Working knowledge of Generative AI tools to enhance reporting and productivity
  
• Analytical, structured, and detail-oriented
  
• Strong communication skills (written and verbal) with ability to influence stakeholders
  
• Organised with strong project management and coordination capabilities
  
• Proactive with high ownership and follow-through
  
• Collaborative and confident engaging both corporate and operational teams
  
• Passionate about service excellence and people recognition

- Support major OEMs and Channel partners in the ASEAN/India region

- Work includes product qualification, new product introduction and ensuring product integration at customers’ manufacturing within our product specification.

- Collaborate with sales team to conduct technical market activity with customers and exhibitions

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

The Job:

• Attached to Financial Compliance Department
• Provide appropriate support to Front Office and Middle Office with regards to ongoing review of existing accounts and event triggered review.
• Engage the Front Office to obtain the KYC and transactional information andsupporting/corroborative documents and perform desktop review.
• Work with Front Office to ensure a quality and complete review is performed in a timely manner
• Attend to queries and provide advice to the Front Office

Interested applicants can send their detailed resumes to janelui@recruitexpress.com.sg or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

- Support major OEMs and Channel partners in the ASEAN/India region

- Work includes product qualification, new product introduction and ensuring product integration at customers’ manufacturing within our product specification.

- Collaborate with sales team to conduct technical market activity with customers and exhibitions

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Jobs Responsibilities

• Perform KYC, transactions and product usage reviews and ensure documentation comply including monitoring and tracking of KYC records, assisting with the development and execution of action plan for expiring records, and ensuring records are not past due
• Client Identification, Verification and Screening Information such as customer’s address, employment (including employer), connectivity to PEP/SPF (Sanctions Screening), will be validated and confirmed. These will be validated based on existing information available or through approved third party sites.
• Any suspicious product usage from AML perspective gets highlighted to senior management for further reviews promptly
• Generation of metrics per local, regional and global requirements on defined frequencies.
• Negotiate solutions and acts as a liaison with internal and external clients
• Acts as a consultant to the businesses regarding processes & controls
• Coordinates and assists with onsite reviews and drives corrective actions.

Job Requirements

• Min. 5-8 years of KYC/AML Experience
• Able to start work immediately

Application Procedures

Interested candidates, please email your resume to:

Attention: Lynn Mak Ling Ling (CEI No. R1986990)

lynnmak@recruitexpress.com.sg

Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

- Support major OEMs and Channel partners in the ASEAN/India region

- Work includes product qualification, new product introduction and ensuring product integration at customers’ manufacturing within our product specification.

- Collaborate with sales team to conduct technical market activity with customers and exhibitions

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

- Support major OEMs and Channel partners in the ASEAN/India region

- Work includes product qualification, new product introduction and ensuring product integration at customers’ manufacturing within our product specification.

- Collaborate with sales team to conduct technical market activity with customers and exhibitions

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Job Description

1. To Coordination of product registration (new and renewal) in the designated countries including provision of documents for dossier preparation and certificates within the specified timeframe proactively to complete product registration.

2. Point of contact between factories and the regulatory team of designated countries.

3. To Provide regulatory assessment for new product/change introduction

4. To Provide advice to internal and external teams in interpreting relevant guidance documents and standards.

5. To Support preparation of documents for tender submission.

6. Any other ad-hoc duties which the superior may assign from time to time

Qualification

* Degree in relevant Discipline

* Min 3 years relevant experience

Interested candidates please send a copy of your resume in MS Word to :

valerie@recruitexpress.com.sg

EA Personnel: Valerie Yong Kian Fung (R1103704)

Company Reg. No 199601303W

EA Licence No. 99C4599

• Maintain and continuously improve the Quality Management System (QMS).

• Serve as the document controller for the Quality Manual, Standard Operating Procedures, Specifications, Work Instructions, Forms, Charts, Records and Quality Reports.

• Ensure compliance with GMP, PIC/s, ICH, ASEAN Guidelines, FDA, and other regulatory requirements.

• Prepare the annual Product Quality Review Report and Management Review Reports.

• Manage and follow up on change controls.

• Conduct process deviation investigations and follow up on CAPA implementation for closure.

• Handle quality issues in manufacturing operations.

• Manage customer complaints, product recalls, returns, and counterfeits cases.

• Review and control artwork and drawings for packaging materials.

• Ensure machine testing, trial runs, qualifications, and validation meet compliance requirements.

• Monitor accelerated and real-time stability programs.

• Ensure that Good Documentation Practices and traceability are in place.

• Undertake any additional tasks as assigned from time to time.

Job Requirements:

• Degree in Pharmaceutical Science, Engineering, or a related field.

• At least 2 - 5 years of experience in quality assurance within the pharmaceuticals, manufacturing, or medical devices industries

• Strong knowledge of QMS (e.g. ISO 9001, cGMP) with hands-on experience in documentation control and implementation.

• Proven expertise in QA processes, including investigations, change control, CAPA management, audits, and process validation

For interested candidates, please submit your latest resume to jacquelinefong@recruitexpress.com.sg

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd

Company Reg. No. 199601303W

EA License Number: 99C4599

- Support major OEMs and Channel partners in the ASEAN/India region

- Work includes product qualification, new product introduction and ensuring product integration at customers’ manufacturing within our product specification.

- Collaborate with sales team to conduct technical market activity with customers and exhibitions

- Other service (RMA & Diagnostic tool), Failure Analysis etc.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted