ABOUT DEMATIC
Dematic is at the forefront of integrated logistics and material handling industry. We design, build and deliver innovative cutting-edge automation solutions that power the supply chains of some of the most innovative companies worldwide.
Headquartered in Atlanta, Dematic is a member of KION Group, one of the world’s leading suppliers of industrial trucks and supply chain solutions. We are a global leader with 11,000 employees worldwide and a growing presence in Asia, Middle East and Africa. We offer a collaborative and supportive work environment where you can learn from industry experts within a close-knit team.
WHY JOIN US?
Are you ready to drive a consistent Quality Management System that elevates performance and excellence across Dematic Asia? In this role, you will set quality goals, support business process development, and champion ISO certifications. You’ll lead supplier quality activities, support project execution, and conduct audits to ensure full compliance. You will also manage quality systems, coordinate client documentation, report key metrics, and promote continuous improvement. Join us today to make an impact!
Learn more about Dematic: https://www.dematic.com/en-us/about/careers/
WHAT YOU WILL DO IN THIS ROLE:
- Recommends, sets & drives goals & metrics relating to processes.
- Support development of business processes with business units/functions owners, and assist in documenting, reviewing & control of these processes.
- Champion & administers certification to management system standards or accreditations (ISO9001) with WHSE Lead (ISO45001 & ISO14001) in SEA countries, Taiwan and Korea.
- Support and drive Supplier Quality practices (pre-selection, PPAP, approval & ongoing evaluation including completing FAT).
- Lead & support Quality activities during Project execution.
- To regularly audit business functions & suppliers to ensure compliance to specifications, to Dematic quality processes (e.g. Quality Gates procedure) & applicable standards.
- Actively ensure that the company is kept abreast of all applicable statutory requirements and that the Dematic systems is compliant.
- Promotes continual improvement, shares & implements best practices, including standardising business processes.
- Instigate corrective and preventative action and help manage quality issues that have occurred.
- Administer management systems software (including companywide tools) for the ASIA region.
- Coordinate information gathering & complete clients’ questionnaires pertaining to Quality.
- Monitor & Report Quality performance to the Management and the policy & functional committees.
- Plan, develop and conduct systems/process trainings; and identify external training providers as required.
- Champion development of checking requirements e.g., inspection test sheet or documents for projects, all business functions.
- Work closely with all business areas on any Quality matters, and the ANZ Quality functions.
WHAT WE ARE LOOKING FOR:
- Bachelor degree/Diploma in Engineering or related subject (Manufacturing, Technology, Science-related) OR Polytechnic qualification.
- ISO9001:2015 QMS or Lead Auditor certification Bachelor degree/Diploma in Engineering or related subject (Manufacturing, Technology, Science-related) OR Polytechnic qualification
- Minimum 5 years’ experience in Quality function (as a manager/lead, senior coordinator role)
- Relevant industry experience (e.g., logistics & materials handling, project, construction, manufacturing)
- Quality or EHS auditing and assessment
- Applying quality in project-based organisation will be highly desirable
- Background in manufacturing & construction industries will be highly regarded although not mandatory
- Hands on skills & experience in operational Quality (e.g. project quality, supplier quality)
- Exceptional stakeholder engagement skills
- Excellent planning and organisational skills; able to work with diversity and varying demands
- Demonstrated ability to effectively develop and roll out systems
- Strong attention to detail with company level reporting skills
