Total 13 Manager level Purchasing / Procurement / Inventory job vacancies in BUKIT PASIR

• Lead the logistics team to handle day to day operations; packing stocks to fulfill orders from shops, resellers and online platform customers
• Coordinate and oversee receipt and storage of inventory
• Ensure timely delivery of orders to shops and resellers
• Maintain accurate inventory records using proprietary Warehouse Management Systems (WMS). Conduct regular stock counts and identify slow moving stocks and over-stocks
• Tracking of incoming shipments and liaising with shippers and warehouse management

A strategic role responsible for overseeing end-to-end purchasing, managing supplier relationships, and driving cost-optimization initiatives

Key Responsibilities

• Sourcing & Supplier Management: Identify, evaluate, and qualify vendors. Build strong partnerships and conduct regular vendor performance evaluations.
• Contract Negotiation: Lead negotiations for pricing, delivery terms, and service-level agreements (SLAs). Collaborate with legal and finance stakeholders to finalize contracts.
• Cost Optimization: Develop and implement strategic procurement plans designed to deliver targeted savings, reduce expenses, and meet financial targets.
• Risk & Compliance: Monitor market trends, assess supply chain risks, and ensure compliance with internal corporate governance and local/regional regulations.
• Data & Analytics: Track Key Performance Indicators (KPIs) and prepare periodic procurement reports to support management decision-making

Core Duties and Responsibilities

• Strategic Sourcing: Develop procurement strategies aligned with organizational goals. Identify and evaluate reliable suppliers and vendors, locally and globally.
• Contract Negotiation & Management: Lead tendering processes (RFI/RFP), compare proposals, and negotiate advantageous pricing, delivery, and payment terms.
• Budget & Cost Control: Manage departmental budgets, track market trends, and identify cost-saving opportunities without compromising on quality or operational needs.
• Vendor Performance: Monitor and conduct regular supplier evaluations to guarantee service reliability and adherence to technical specifications.
• Compliance & Risk Management: Ensure that purchasing activities comply with company policies, local legal frameworks, and regulatory requirements. Mitigate supply chain and contract risks.
• Cross-functional Collaboration: Work closely with Finance, Legal, Operations, and Engineering teams to support project execution.

• Develop and implement procurement strategies that align with organisational goals
• Manage the procurement process from requisition to purchase order, ensuring compliance with policies
• Negotiate contracts with suppliers to secure favourable terms and pricing
• Monitor supplier performance and conduct regular evaluations to ensure quality and reliability
• Collaborate with internal stakeholders to identify procurement needs and develop specifications
• Maintain accurate records of procurement activities and prepare reports for management
• Stay updated on market trends and changes in the procurement landscape
• Lead and mentor procurement staff, fostering a culture of continuous improvement

The Warehouse Manager is responsible for overseeing daily warehouse operations, ensuring efficient inventory management, accurate stock control, timely order fulfillment, and compliance with safety regulations. This role involves leading the warehouse team to achieve operational excellence and support business objectives.

Responsibilities

• Manage and oversee all warehouse operations, including receiving, storage, inventory control, and dispatch of goods.
• Ensure accurate inventory records and conduct regular stock audits and stock takes.
• Monitor stock levels and coordinate replenishment activities.
• Plan and optimize warehouse layout and storage utilization.
• Supervise, train, and develop warehouse staff to ensure productivity and efficiency.
• Ensure timely and accurate processing of inbound and outbound shipments.
• Maintain compliance with workplace safety, health, and company policies.
• Investigate and resolve inventory discrepancies and operational issues.
• Coordinate with suppliers, transport providers, and internal departments to ensure smooth operations.
• Prepare warehouse reports, performance metrics, and inventory analyses for management review.
• Implement process improvements to enhance operational efficiency and reduce costs.
• Manage warehouse equipment and ensure proper maintenance.

Requirements

• Min 3 years of experience in logistic management
• Strong knowledge of inventory management and warehouse operations.
• Good leadership, communication, and problem-solving skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Knowledge of workplace safety regulations and best practices.

About ALPS

ALPS was set up in 2018 as part of Ministry of Health’s (MOH) strategic thrust in delivering value-based supply chain solutions to public healthcare.

As the public healthcare supply chain agency, we design and execute a national level end-to-end supply chain blueprint in partnership with 27 Public Healthcare Institutions (PHIs) in Singapore.

Our employees are key to our excellence – the heartbeat in sustaining our mission, developing new capabilities and re-engineering processes to future-proof Singapore’s healthcare supply chain landscape – making it more sustainable and resilient.

About The Role

As an Assistant Manager/Manager for the Strategic Procurement - Medical Technology department, you will be based in ALPS HQ office. This is a strategic procurement role that goes beyond transactional buying to shape long-term value creation, drive innovation, and influence how medical equipment is sourced and managed nationally. The role requires a strategic thinker who can balance clinical needs, financial sustainability, and operational excellence whilst managing complex stakeholder relationships across multiple healthcare institutions.

Key Responsibilities

Strategic Sourcing

• Develop and implement comprehensive category strategies for medical equipment across Singapore's healthcare system.

Vendor Management

• Collaborate with vendors to optimize performance in terms of cost, quality, and delivery.

Market Analysis

• Conduct horizon scanning and benchmarking of the medical technology landscape to identify trends, innovations, and cost-saving opportunities.

Stakeholder Engagement

• Actively engage with clinical and nursing champions, biomedical engineers, and other stakeholders to gather technical requirements, provide product information, and support the evaluation of products and services.

RFP Process

• Preparation and execution of Request for Proposal (RFP) processes, including supplier evaluation and selection, to achieve cost-effective procurement outcomes.

Supplier Negotiation and Selection

• Analyse total cost of ownership, identify, evaluate and drive negotiation with supplier negotiation to ensure the best value for the organization.

Compliance and Policy Adherence

• Ensure all procurement activities comply with the ALPS Procurement Manual and other relevant policies and procedures.

Coordination and Communication

• Facilitate meetings and discussions with internal and external stakeholders to ensure alignment and effective collaboration in procurement activities.

Contract Negotiation

• Lead and support contract negotiation efforts with suppliers to secure favourable terms and conditions, ensuring alignment with organizational policies, compliance requirements, and procurement objectives.

Requirements

• Diploma or Degree in logistics, supply chain management, business administration, or a related field is often preferred.

• Good verbal and written communication skills

• Proficient in MS office and Excel

• Advanced analytical and negotiation skills

• Familiarization with SAP will be an added advantage

• Positive working attitude, willingness to learn and thrives in a team environment

• Strong technical knowledge of medical equipment; backgrounds in medical equipment sales and applications, clinical engineering, biomedical technology management, or healthcare procurement will be an added advantage.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your information to potential hiring managers for their consideration. All information will be treated with highest confidentiality.

An exciting career awaits you at ALPS. Join us to embark on a meaningful career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

Only shortlisted candidates would be notified.

Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Technical Procurement Manager

We are looking for a hands-on Technical Procurement Manager to join our Supply Chain team in Singapore. In this pivotal role, you will be the key link between innovation and supply chain execution, ensuring the successful sourcing of critical electronic components for our hearing aids and accessories.

You will play a vital role in securing our supply chain resilience by supporting New Product Introduction (NPI) projects and leading "2nd Sourcing" initiatives. You will work closely with a global matrix organization, including R&D, Engineering, Quality, and Strategic Procurement, to identify cost-effective components that meet the strict standards of medical device manufacturing.

More about the role:

• New‑Product Sourcing

 Work with R&D and Strategic Procurement to define technical and cost requirements for hearing‑aid components (e.g., ICs, MEMS microphones, batteries, PCBs, plastics, connectors).

 Identify and evaluate new suppliers for electronic and mechanical parts used in small‑form‑factor medical‑device products.

 Support supplier qualification, sample testing, and first‑article inspections for new products.

• 2nd‑Sourcing & Risk Mitigation

 Lead or support 2nd sourcing projects for key components to reduce single source risk and improve cost partnering effectively with measure owner in strategic procurement.

 Compare current and alternative suppliers on price, quality, capacity, and lead time.

 Help launch second source parts through validation, change control, and documentation.

 Technical & Supplier Evaluation

 Review technical data, drawings, and process capability of suppliers (e.g., SMT, injection molding etc.).

 Coordinate reliability tests and first‑article inspections where needed.

 Ensure suppliers meet basic medical‑device quality expectations.

• Cost‑Down & Value Engineering

 Support cost‑reduction activities on new and existing components, including design‑for‑manufacturing and part‑commonization.

 Analyse total cost impacts (unit price, lead time, inventory, obsolescence) for sourcing decisions.

• Cross‑Functional Collaboration

 Be the main procurement contact between R&D, Engineering, Quality, Manufacturing, Supply Chain and suppliers for sourcing and qualification topics.

More about you:

You are a technically savvy procurement professional with a solid foundation in electronics manufacturing. You are comfortable diving into technical data and drawings and can communicate effectively with both engineers and suppliers. We value analytical rigor and the ability to manage multiple projects under tight deadlines.

• Bachelor’s degree in Electronics, Electrical, Mechanical, Materials, or Supply Chain.

• 7 years of experience minimum in sourcing, procurement, or engineering within the electronics, medical device, or consumer hardware industry. Experience with hearing-aids or audiology products is a distinct advantage.

• A practical understanding of electronic components (PCBs, ICs, MEMS) and precision plastic parts used in small-form-factor devices.

• Strong analytical skills with hands-on proficiency in MS Excel. Experience with PLM and ERP systems (e.g., SAP, Arena, Windchill) is essential.

• The ability to work independently and collaboratively within a cross-functional team environment.

More about what we offer:

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Interested candidates, please submit your updated resume with your current and expected remuneration to Ms vivi , Talent Acquisition Manager at vivi.dai@sonova.com. We are regretful that only shortlisted candidate will be contacted.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

About the Role

We are seeking a full-time Procurement Manager to join Morimatsu Pharmadule (Singapore) Pte. Ltd. In this role, you will be responsible for overseeing the procurement of materials, equipment, and services to support the company's construction operations. The ideal candidate will have strong negotiation skills, supplier management experience, and a deep understanding of construction-related procurement processes.

Job Responsibilities

• Carry out corresponding procurement work according to the company's business needs and procurement regulations, procedures and processes.
• Responsible for reviewing and evaluating suppliers’ quotations including design proposals, engineering materials, equipment, and construction subcontracting projects,and selecting the best ones.
• Developing supply channels and negotiating supply contracts according to project requirements.
• Responsible for communication and coordination with design, construction, on-site, and suppliers, as well as handling quality issues.
• Responsible for verifying and signing orders/contracts with suppliers, completing project settlements, and cooperating with progress managers to manage the materials’ arrival status and material acceptance.
• Establish and improve a database of supplier resources and price information, regularly summarize project procurement reports and analysis, and complete project summary.
• You shall serve the Company faithfully, diligently and discharge the full duties/responsibilities as expected of your position and such other duties, as may be assigned to you by your superior from time to time.

Role Requirements (Must-Have Skills)

• Bachelor degree in Supply Chain Management, Logistics or a related field
• Minimum 8 years' experience in a procurement or supply chain role, preferably in the Construction industry
• Proven ability to negotiate favourable commercial terms with suppliers
• Excellent communication and stakeholder management skills
• Strong analytical and problem-solving capabilities
• Proficient in the use of procurement systems and tools
• Knowledge of relevant industry regulations and standards
• It’s a plus if Mandarin speaking and writing fluently
• May require overtime work or weekend inspections depending on site progress.

Tengah Plantation Plaza

Job Summary:

We are seeking a warm, dependable, and customer-focused Retail Assistant or Store Manager to join our growing team. You’ll be the face of our brand, helping young families, expecting mothers, and caregivers discover trusted essentials in a welcoming and well-organized environment.

As a Store Manager, you’ll oversee daily operations and ensure the highest standards of customer service, merchandising, and stock management.

Key Responsibilities:

For Retail Assistant:

• Greet and assist customers with product information and recommendations
• Support mothers and families in choosing the right products
• Operate the POS system, handle cash, and make electronic payments
• Ensure shelves are well-stocked, tidy, and attractively displayed
• Support store events, sales promotions, or baby fairs
• Receive and unpack deliveries
• Maintain cleanliness and safety standards
• Provide after-sales service, returns, or exchange support
• Attend basic product training sessions
• Assist HQ in running the event promotion, online editing jobs, and/or other tasks assigned

Additional for Store Manager:

• Lead and motivate retail staff (full-time/part-time/promoters)
• Schedule shifts and manage manpower for daily and event operations
• Ensure inventory accuracy (incoming, outgoing, returns, stocktakes)
• Set and achieve store sales targets
• Handle vendor/supplier coordination (e.g., for consignment or pop-ups)
• Oversee store opening and closing procedures
• Handle customer escalations professionally
• Train new team members
• Report to HQ on sales, feedback, and stock movements
• Coordinate with marketing on promotions and visuals

Requirements:

Assistant:

• Prior experience in retail (preferably baby, maternity, lifestyle, or pharmacy)
• Warm, patient, and empathetic personality – especially toward new parents
• Team player and willing to learn
• Able to work weekends and public holidays

Store Manager:

• At least 2–3 years’ experience in retail sales or store management
• Leadership and people management skills
• Strong organizational skills and attention to detail
• Knowledge of POS, retail operations, or inventory software
• Good problem-solving and customer-service mindset

Bonus Skills (Nice to Have):

• Familiar with Shopee, Lazada, Shopify, or baby fair POS systems
• Experience working in baby fairs or atrium events
• First aid or baby-care knowledge
• Passion for parenting, children’s development, or maternity wellness

Benefits:

• Competitive salary with incentives or bonuses
• Staff discounts on baby & maternity products
• Flexible or shift scheduling
• Supportive and family-first working environment
• Career development opportunities

Job Summary:
The Store Manager cum Driver oversees daily logistics by ensuring the safe and efficient delivery of goods and transportation of staff, while managing inventory control, maintaining organized storage systems, and ensuring accurate documentation of stock movements.

Roles & Responsibilities

Key Responsibilities:

Store Operations & Inventory Management:

• Oversee daily store operations to ensure efficiency and smooth workflow
• Manage inventory levels, including receiving, inspecting, and recording incoming stock
• Ensure proper storage, organization, and handling of goods to maintain quality and accessibility
• Monitor stock movement and investigate discrepancies, shortages, or damages
• Maintain accurate and up-to-date inventory records (manual or system-based)
• Conduct regular stock counts and audits to ensure inventory accuracy
• Coordinate and prepare goods for timely dispatch

Logistics & Driving Oversight:

• Ensure the safe and timely delivery of goods and transportation of staff when required
• Plan and optimize delivery routes and schedules to improve efficiency
• Supervise loading and unloading processes to prevent damage or loss
• Ensure company vehicles are properly maintained, clean, and serviced regularly
• Ensure compliance with traffic laws and company safety policies
• Oversee delivery documentation and ensure proper record-keeping

Safety & Compliance:

• Maintain a clean, organized, and safe store environment
• Ensure adherence to company procedures, safety standards, and regulatory requirements

Job Requirements:

• Possess a valid driving licence (Class 3/3A or relevant class) with a clean driving record
• Proven experience in driving and basic storekeeping or warehouse operations
• Familiarity with inventory management practices and stock control procedures
• Ability to handle physical tasks, including loading and unloading of goods
• Basic knowledge of vehicle maintenance and safety practices
• Able to use simple inventory systems or maintain manual records accurately
• Good sense of responsibility, time management, and reliability
• Ability to work independently and manage multiple tasks efficiently
• Good communication skills and a positive working attitude
• Willingness to work flexible hours, including overtime when required

Job Description 

As a GFS Deputy Manager/Manager, you will perform business and IT support of the financial and procurement processes and work out enhancements in line with the business requirements and within the globally defined template. You will also participate in the planning, end-user collaboration, enhancement, maintenance and support for PSA Group of companies worldwide. 

Roles and Responsibilities  

• Play a significant role in connecting and bridging between the business and global IT for Oracle Fusion Cloud 
• Perform analysis on the business enhancements and propose solutions within the given global template 
• Perform and/ or supervise changes to the system in accordance to the proposed solution 
• Apply knowledge of Oracle Fusion Cloud and related technologies (such as Oracle Integration Cloud) to propose innovative improvement solutions and processes, recommend and implement these improvements through effective stakeholders’ management and communications 
• Conduct the following: 

1. Support business-users in their daily business 
2. Provide 2nd/ 3rd level support to key-users in case of issues and liaise with the experts (internal, external) to get these issues sorted out 
3. Handle system change requests, including gathering requirements, designing solutions, and implementing changes. 
4. Conduct training sessions for end-users to enhance their understanding and usage of the procurement system. 
5. Act as project manager for internal Oracle Fusion Cloud rollout projects as part of PSA Franchise value cascade 
6. Requirements

Skills, Knowledge & Competencies

Professional background  

• Proficiency in Oracle Fusion Procurement modules (Self-Service Procurement, Sourcing, Supplier Portal, Contracts, iProcurement), including configuration and customization, at least 3 years of experience 
• Good knowledge in Procurement functional processes 
• Experience in Financials modules will be an advantage 
• Experience in Inventory management and Order management will be an advantage 
• Good understanding of Oracle cloud-based technologies and architecture (SaaS, PaaS, IaaS): OIC, SFTP, ATP database and REST services. 
• Experienced in supporting Oracle Fusion regionally or globally 
• Good supporting skills in the functional business areas 
• High-level appreciation of end-to-end application support  
• Familiar with Service Level Agreement (SLA) and contractual matter 

Business skills   

• Excellent verbal, presentation and written communication to communicate effectively with the users and their managers; as well as the vendors, system analysts, and system engineers supporting you 
• Understanding and applying change management 
• Good analysis skills to understand the business requirements, to design the solution, to develop the changes in the system to fulfill the users’ requirements 
• Good vendor contract management skill to manage a group of contract programmers for technical work 
• Ability to work creatively and analytically in a problem-solving environment with budgets and schedules 
• Able and willing to travel globally occasionally 

About PLAYON

PLAYON is a new-generation indoor entertainment and active play destination designed for families, kids, teens, and young adults. We are building a vibrant, energetic, and experience-driven venue that combines fun, movement, and memorable customer experiences. We are looking for a hands-on and responsible Store Manager to lead the daily operations of the outlet and manage the ground team on site.

Job Summary

The Store Manager is an on-site, hands-on role responsible for the daily operations, team management, customer service standards, safety, cleanliness, and overall performance of the outlet. This person will lead by example, ensure smooth operations during opening and closing, and drive revenue while maintaining high service standards.

Key Responsibilities

• Oversee the day-to-day operations of the outlet and ensure smooth running of all activities
• Lead, supervise, and manage the outlet team, including duty roster planning, attendance monitoring, and daily deployment
• Ensure high standards of customer service and handle customer feedback or complaints professionally
• Maintain cleanliness, safety, presentation, and operational readiness of the outlet at all times
• Monitor ticketing, admissions, retail sales, party bookings, and other revenue-related activities
• Ensure all staff follow company SOPs, safety rules, and service standards
• Conduct on-site briefing, training, and performance coaching for staff
• Manage opening and closing procedures, cash handling, and daily reporting
• Monitor stock levels for operational supplies, retail items, and other outlet needs
• Coordinate with maintenance, suppliers, mall management, and internal departments when required
• Support marketing campaigns, festive events, school holiday activities, and promotional launches at outlet level
• Track outlet performance and assist management in improving sales, efficiency, and customer satisfaction

Requirements

• Minimum Diploma qualification; Degree is an advantage
• At least 3–5 years of experience in outlet operations, retail, F&B, attractions, playgrounds, entertainment, or related service industry
• Prior experience in a supervisory or managerial role is preferred
• Strong leadership and team management skills
• Hands-on, responsible, and able to solve problems on the ground efficiently
• Good communication and interpersonal skills
• Able to work in a fast-paced environment, including weekends and public holidays
• Familiar with daily operations reporting, scheduling, service recovery, and staff supervision
• Comfortable managing customer-facing operations and handling peak crowd situations
• Basic knowledge of Microsoft Office or Google Sheets/Docs is preferred

Preferred Experience

• Experience in indoor playgrounds, family entertainment centres, activity venues, attractions, theme parks, or hospitality-related operations
• Experience handling front-line teams, shift planning, and outlet KPI performance
• Strong awareness of operational safety, cleanliness, and customer experience

What We Are Looking For

We are looking for a dependable and mature Store Manager who is willing to be physically present on site, lead the team from the front, and take ownership of the outlet’s daily performance. This is not a desk-bound HQ role. It is a hands-on outlet leadership role that requires strong execution, discipline, and people management.

About the role

E-Freight Global seeks a motivated Assistant Manager Ocean Procurement to support procurement operations and build a foundation in ocean freight carrier management. This entry-level role provides hands-on experience in rate processing, contract support, and carrier relationship development across FCL and LCL trades. You will work under the guidance of the Ocean Procurement Manager, assist with quotation management, documentation, and cost monitoring while developing expertise in APAC ocean freight procurement fundamentals.

Key responsibilities

•      Process daily rate inquiries, RFQ requests, and quotation management for FCL and LCL trades

•      Support contract administration and assist with carrier rate negotiations

•      Maintain organized records of carrier agreements and contract terms

•      Assist in tracking contract usage and basic cost analysis

•      Update and monitor market intelligence on vessel schedules and space availability

•       Prepare and organize tender documentation and compliance materials

•      Follow up on space issues or service concerns with carriers as directed

•       Coordinate with Sales and Operations teams to ensure timely and accurate procurement support

•      Assist in preparing monthly procurement reports and maintain procurement data systems

Required qualifications

•      Bachelor’s degree in Business, Commerce, Supply Chain, Logistics, or related field

•      Fresher or up to 2 years of experience in logistics, procurement, or freight operations

•      Basic understanding of FCL/LCL operations and shipping concepts

•       Proficiency with MS Office applications (Excel, Word, Outlook)

•       Strong organizational and administrative skills

•       Good communication skills and ability to work in a team environment

•       Attention to detail and accuracy in data management

Preferred qualities

•      Any exposure to logistics, freight forwarding, or supply chain operations

•      Familiarity with ocean freight terminology and shipping documentation

•      Basic knowledge of procurement systems or CRM platforms

•       Eagerness to learn and develop expertise in ocean procurement

How to apply

Please submit your resume, cover letter, and brief sales achievement summary to hr@efreightglobal.com.Application closing date: 16 May 2026.

E-Freight Global is an equal opportunity employer committed to building a diverse, inclusive, and high-performing logistics team. We welcome applications from freshers and early-career professionals.

The COMO Group represents an integrated approach to living well, grounded in acelebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala),organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

JobSummary

We are seeking a motivated Store Manager to manage store operations, drive salesperformance, and deliver an exceptional luxury customer experience. This role involves team leadership, maintaining operational standards, and building strong relationships with key customers. The ideal candidate will have retail management experience, strong communication and leadeship skills, and a passion for luxury service. They should be organised, customer-focused and capable of coaching teams to achieve sales and service excellence.

Who will be successful in this role

Someone who shares the COMO Group values: passion, creativity, style and has a genuine interest in bringing these values to life in our workplace.

 Job Responsibilities

Customer Service and Selling

• Ensure selling and customer service activities and staff competence in these areas are optimised to sustain sales performance, profitability and offering a luxury customer service experience.
• Monitor sales team KPIs and maintain mystery shopping results of a minimum of 85%
• Seek and continuously develop knowledge and information about competitor activity, pricing and tactics and communicate this to relevant departments in the company.
• Assists in the planning and facilitating of customer experience training on a regular basis in line with the brand strategy to ensure the highest standards of customer service care areoffered at all times.
• Engages, develops and maintains key relationships with the core luxury customer

Operations

• Work closely with the Retail Manager to assist in the plan, forecast, report on sales, costs and business performance according to company requirements
• Assist in the management of staffing costs and overheads on all factors affecting the profitable performance of the store and implement effective staffing roster to ensure the store is adequately staffed and in line with budget costs
• Liaise with and utilise supportfrom Merchandisers as required to maximise sales opportunities
• Maintain communication with Head Office at all times in Manager’s absence or at request.
• Maintain and report as necessary all merchandise/stock for stocktake and on-going.
• Manage cash and payment systems in accordance with company or host store procedures and policies at all times.
• Maintain the upkeep,cleanliness and condition of all equipment, fixtures in the store/concession.
• Maintain effectiveness of IT and other essential in store systems.
• Attend meetings and contribute to company strategy as required in Manager’s absence
• Liaise with internal and external authorities as necessary – Marketing, HR, Recruitment, Retail operations, Fire Services, Police, BAA (airport stores only) etc.
• Support the store’s shrink plan by following operational best practices and seasonal focuses.

People/Brand Focus

• Assist in the motivation and development of staff through training and coaching.
• Assist with employee disciplinarians according to company policies (Employee Handbook) and law.
• Ensure and assist with relevant HR procedures i.e. appraisals, discipline, grievance, etc.
• Ensure Health and Safety, security and emergency systems and ensure staff capabilities are reviewed on a regular basis.
• Develop personal skills through training as provided by in-house or an external provider subject to company approval.
• Demonstrates and understands the brand values and behaviours
• Act as an ambassador for the brand and exhibits a passion in all aspects of the role
• Communicate positively about the brand at all times
• Engage, develop and maintain key relationships with the core luxury consumer

Prerequisite

• Diplomain Retail Management or equivalent
• Minimum 4 years with retail managerial experience
• Excellent communication skills and leadership qualities, with the ability to assess talent, coach, develop and manager performance
• Outgoing and pleasant personality with excellent organizational skills