Position Description (Summary):
The Assistant Store and Logistic Manager is responsible to support the Planning & Logistic Manager in overseeing the daily operation of the store & logistics. The role involves ensuring efficient store operations, managing inventory, providing excellent customer service in delivery on time and assisting in staff supervision and training.
Specific Duties and Responsibilities:
- Oversee day to day store operations in Receiving, Issuing & Delivering.
- Oversee and maintain proper inventory levels and participate in inventory management activities.
- Ensure a high level of customer service in:
1) On time delivery
2) Address customer complaints pertaining to logistic/store and resolve issues in a timely and professional manner
- Monitor and analyze store performance metrics
- Drive continuous improvement initiatives to enhance logistics processes, increase productivity and reduce waste.
1) Perform monthly cycle count
2) Perform monthly consignment count
- Equipment Maintenance and Control
1) Ensure all Store’s equipment is maintained in safety and working condition.
2) Regular check that all equipment is calibrated.
- Monitor and control costs related to transportation, storage and handling of materials to optimize operational budgets.
- Observe and comply with the Company’s safety and health system, safe work procedures and instructions, as well as safety policy and rules.
- Staff Development and Training
- Perform other duties as assigned by your manager.
- Team with Store members to meet Department ‘ KPIs.
1) Delivery on Time
2) Inventory Accuracy at Store
3) Logistic Complaints
4) Implementing processes to improve store efficiency
5) Reduce operational costs/cost savings
Job Specification:
- Educational Qualifications: Minimum diploma or equivalent related field.
- Experience: Proven experience in a supervisory role within manufacturing or store/logistic environment.
1) Knowledge of safety regulations and best practices in a warehouse setting.
2) Strong understanding of store operations and material handling techniques.
3) Proficiency in utilizing warehouse management system, working knowledge in SAP is preferable.
1) Good organizational and time management skills to handle multiple tasks.
2) Able to communicate and lead a team of store personnel to meet department goals.
1)Commitment to maintaining a high standard of professionalism, ethics and integrity in all.
2) Job-related activities.
