Job Description
High Frequency Apparel (HFA) is a fast-growing online apparel brand selling across Shopee, Lazada, TikTok Shop, and our own website. We are looking for a hands-on Warehouse Supervisor to lead our warehouse team and keep daily fulfillment running smoothly.
You will be responsible for supervising a team of Warehouse Assistants, planning daily work assignments, and ensuring all orders are picked, packed, and shipped accurately and on time. This is a working supervisor role — you lead from the floor, not from a desk.
Responsibilities:
Supervise and coordinate daily warehouse and fulfilment operations
Plan and assign tasks to ensure on-time order fulfilment across all platforms
Monitor team performance and enforce SOPs and quality standards
Oversee stock receiving, inventory checks, and discrepancy reporting
Manage courier coordination and outbound shipment schedules
Conduct stocktakes and produce basic inventory and operations reports
Maintain warehouse cleanliness, organization, and safety
Onboard and train new warehouse staff
Identify process gaps and recommend improvements
Liaise with the operations team on stock levels and fulfilment priorities
Reports to: Operations Manager
Requirements
Minimum 2 years of warehouse, logistics, or e-commerce fulfilment experience
At least 1 year in a supervisory or team lead capacity
Comfortable working physically alongside the team
Strong leadership, communication, and organizational skills
Detail-oriented with a high sense of accountability
Familiarity with Shopee, Lazada, or TikTok Shop order fulfilment is a plus
Basic computer literacy; experience with WMS or inventory systems is advantageous
Working Hours
Monday – Friday: 8:30am – 5:30pm Saturday: 10:30am – 2:30pm 5.5-day work week
Location: 9 Tagore Lane, Upper Thomson (AMK)
