Job Summary

We are seeking a dedicated Operations Area Manager to lead cleaning and security service operations across multiple sites in Singapore, ensuring service excellence, regulatory compliance, efficient manpower deployment, and strong client relationships.

Responsibilities

Operations Management

• Oversee operational performance of multiple cleaning and security service contracts to meet contractual KPIs and client expectations.
• Conduct regular site inspections, audits, and performance reviews to monitor service quality.
• Implement continuous improvement initiatives based on audit findings and client feedback.
• Manage incident reporting, lead investigations, and coordinate corrective actions to resolve operational issues.

Manpower Management

• Plan and coordinate workforce deployment to maintain adequate staffing levels across sites.
• Supervise Operations Executives, Site Supervisors, Team Leaders, Security Officers, and Cleaning Personnel to ensure productivity and discipline.
• Manage employee attendance, conduct coaching, training, and performance evaluations to enhance team effectiveness.
• Assist in recruitment, onboarding, and retention strategies for operational personnel.

Client Management

• Act as the primary point of contact for assigned clients, building and maintaining strong relationships.
• Address client concerns promptly and resolve operational issues to ensure client satisfaction.
• Conduct regular client meetings and service reviews to support contract renewals and identify service enhancement opportunities.

Compliance & Safety

• Ensure compliance with relevant regulations including Employment Act, Workplace Safety and Health (WSH) requirements, Progressive Wage Model (PWM), Security Industry Regulations, and Environmental Public Health requirements.
• Enforce adherence to company SOPs, quality standards, and workplace safety policies.
• Maintain accurate documentation, reports, and operational records to support compliance and audits.

Reporting & Administration

• Prepare operational, manpower, incident, and client update reports to inform stakeholders.
• Monitor operational budgets and resource utilization for cost-effective service delivery.
• Coordinate with sales, HR, and finance departments to support overall business operations.

Preferred competencies and qualifications

• Possession of relevant WSQ certifications such as WSQ Higher Certificate in Facilities Management, Environmental Cleaning Supervision or Management, Security Supervision or Management, Workplace Safety and Health (WSH), Leadership and People Management, or other related Workforce Skills Qualifications.

Job Advertisement: Cleaning Services Site Supervisor / Roving Supervisor

Position: Cleaning Services Site Supervisor / Roving Supervisor
Industry: Facilities Management & Environmental Cleaning Services
Location: Various Locations Across Singapore
Employment Type: Full-Time
Salary: SGD 2,600 – SGD 3,800 per month (commensurate with experience, qualifications, and site assignment)

About the Role

We are seeking experienced and responsible Cleaning Services Site Supervisors and Roving Supervisors to oversee daily cleaning operations at commercial, industrial, educational, healthcare, and residential facilities across Singapore.

The successful candidates will be responsible for supervising cleaning staff, ensuring service quality, maintaining client satisfaction, and ensuring compliance with workplace safety and environmental cleaning standards.

Key Responsibilities

Site Operations Management

• Supervise and coordinate daily cleaning operations at assigned sites.
• Ensure all cleaning tasks are completed according to contractual requirements, service schedules, and company standards.
• Conduct regular inspections to maintain cleanliness and hygiene standards.
• Monitor the proper use of cleaning equipment, machinery, and chemicals.
• Ensure adequate stock levels of cleaning supplies and consumables.

Staff Supervision

• Lead, supervise, and motivate cleaning personnel on-site.
• Prepare work schedules, duty rosters, and deployment plans.
• Monitor staff attendance, punctuality, and work performance.
• Conduct on-the-job training and coaching for cleaning personnel.
• Ensure staff comply with company policies, safety procedures, and site regulations.

Client Relations

• Liaise with clients, building management, and site representatives on operational matters.
• Address service feedback and resolve issues promptly and professionally.
• Conduct regular service reviews and inspections with clients where required.
• Escalate major operational concerns to management when necessary.

Quality Assurance & Compliance

• Perform routine quality checks and audits.
• Ensure compliance with:Environmental cleaning standardsWorkplace Safety and Health (WSH) requirementsProgressive Wage Model (PWM) requirementsCompany Standard Operating Procedures (SOPs)
• Prepare incident reports, inspection reports, and corrective action plans when required.

Roving Supervisor Responsibilities (Applicable to Roving Positions)

• Visit multiple sites daily to conduct inspections and support site operations.
• Provide manpower support during staff shortages, emergencies, and special projects.
• Assist with onboarding and deployment of new employees.
• Support Area Managers in maintaining service standards across multiple locations.

Requirements

Qualifications & Experience

• Minimum 5 years of relevant experience in environmental cleaning, facilities management, housekeeping, or related industries.
• Prior experience supervising cleaning teams is preferred.
• Familiarity with commercial, industrial, residential, educational, or healthcare cleaning environments.
• Ability to manage multiple priorities and work independently.

Preferred WSQ Certifications

Candidates should possess one or more of the following relevant WSQ certifications:

• WSQ Certificate in Environmental Cleaning
• WSQ Advanced Certificate in Environmental Services Supervision
• WSQ Environmental Cleaning Operations and Supervision Certifications
• WSQ Workplace Safety and Health (WSH) related certifications
• WSQ Leadership and Team Management Certifications
• Other relevant Workforce Skills Qualifications (WSQ) certifications related to environmental cleaning and facilities services

Skills & Competencies

• Strong leadership and supervisory abilities.
• Good communication and interpersonal skills.
• Ability to conduct site inspections and quality audits.
• Basic computer literacy for reporting and communication.
• Knowledge of cleaning equipment, chemicals, and cleaning methodologies.
• Ability to work flexible hours when operationally required.

Personal Attributes

• Responsible and dependable.
• Service-oriented with strong attention to detail.
• Proactive and able to resolve operational issues effectively.
• Positive attitude and strong team player.
• Able to work under pressure and meet operational deadlines.

Benefits

• Salary ranging from SGD 2,600 to SGD 3,800 depending on experience, qualifications, and assigned site.
• Performance incentives where applicable.
• Annual leave and medical benefits.
• Opportunities for career progression into Senior Supervisor, Executive, and Operations Management roles.
• Company-sponsored training and skills upgrading programmes.

How to Apply

Interested candidates are invited to submit their updated resume, detailing their relevant work experience, qualifications, WSQ certifications, current salary, expected salary, and earliest availability.

Only shortlisted candidates will be contacted for an interview.

Equal Opportunity Employer
We are committed to creating an inclusive workplace and welcome applications from suitably qualified individuals of all backgrounds.

Role:
Cleaner / Kitchen Helper (Island wide // Up to $2400)

• Singapore Based (Punggol / Bartley / Dawson)

• 44 hour per week

• Preferably related working experience

• Salary: Basic $1500 - $1800 + allowances + AWS + Performance Bonus

• Career Progression Opportunities

Responsibilities:

Cleaner

• To sweep and mop floors daily.

• Vacuum classroom floor, mop classroom floor with disinfectant, clean and wash classroom tables, chairs and school equipment and devices.

• Ensure toilets and hand wash basins throughout the centre are stocked toilet paper and hand soap.

• To empty all waste, rubbish and recyclables in the appropriate disposal area.

• Perform any other duties assigned by your superiors.

Kitchen helper

• Cleaning and washing all used service / kitchen tools, equipment and workstations

• Maintain cleanliness & food hygiene standards ⁠

• Basic Knife Skills

• ⁠Able to stand long hours

• ⁠Able to read so can assist in stock taking, stock receiving and dispatching

• ⁠Able to handle day to day kitchen operation ie (Cooking, marination, cutting, packing, stock taking, cleaning)

WhatsApp me your resume for quicker processing! ☺️

WhatsApp: https://wa.me/6584067823 (Shiro)

SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Purpose:
To oversee and coordinate daily cleaning operations, ensure high standards of cleanliness, and supervise cleaning staff to maintain a safe and hygienic environment for clients.

Key Responsibilities:

1. Supervise and manage cleaning staff, including scheduling shifts, assigning tasks, and monitoring performance.
2. Ensure all cleaning work is completed to company and client standards.
3. Conduct regular inspections of work areas to maintain cleanliness and hygiene.
4. Train new staff on proper cleaning techniques, safety procedures, and use of equipment and chemicals.
5. Handle client complaints professionally and implement corrective actions when necessary.
6. Maintain cleaning supplies, equipment, and inventory, ensuring timely reordering when required.

Company Overview

Food Inc (formerly Emmanuel Stroobant Group) is a Singapore-based award-winning hospitality group with acclaimed F&B concepts including Two Michelin-starred Saint Pierre and Shoukouwa, casual eateries, luxury event catering, and culinary education.

Job Summary

We seek an experienced General Manager to lead front-of-house operations at a Two Michelin-starred French fine dining restaurant, elevating guest experiences and service standards to world-class levels through leadership, operational excellence, and strategic contributions.

Responsibilities

Guest Experience & Service Excellence

• Lead front-of-house operations to deliver flawless service at every guest interaction
• Create highly personalized guest experiences aligned with Michelin-star standards
• Build and maintain strong relationships with VIPs, regular guests, media, partners, and international clientele
• Manage guest feedback and service recovery with professionalism and discretion
• Ensure consistent execution of all service rituals, standards, and details

Leadership & Team Development

• Inspire, mentor, and develop front-of-house team members to achieve exceptional performance
• Conduct daily briefings, training sessions, and ongoing coaching to enhance team skills
• Foster a culture of excellence, discipline, teamwork, and accountability
• Collaborate closely with the Executive Chef and senior leadership to ensure seamless kitchen-service coordination

Operations Management

• Manage reservations flow, floor planning, service pacing, and staffing to optimize guest experience and operational efficiency
• Maintain high standards of restaurant presentation, hygiene, and operational readiness
• Oversee wine and beverage coordination with the Sommelier team
• Monitor and analyze operational KPIs, labor productivity, guest satisfaction, and financial performance
• Assist PR and marketing teams in supporting brand initiatives
• Ensure compliance with all local regulations and company SOPs

Strategic Contribution

• Drive continuous improvement toward achieving a third Michelin star
• Identify and implement opportunities to elevate service standards and operational excellence
• Support brand reputation, media engagements, collaborations, and special events as needed

Preferred competencies and qualifications

• Experience in internationally recognized Michelin-starred restaurants
• Strong knowledge of French cuisine, wines, and fine dining service rituals
• Proven ability to lead high-performance teams in demanding environments
• Commitment to continuous improvement and excellence

• Salary: $2,500-$3,300
• Monday - Sunday | 5.5 Days/week
•  Based on Roster | Split Shift
•  Location: Katong

Job Descriptions:

• Provide table service in a restaurant dining environment
• Greet and seat guests and manage dining flow
• Take food and beverage orders accurately and coordinate with kitchen team
• Ensure timely serving of orders and smooth service delivery
• Handle guest requests and service matters professionally
• Support service flow and coordination during peak periods
• Maintain service standards, table setup, and cleanliness
• Support daily restaurant operations and service activities

Career Progression 

• Candidates with Assistant Manager potential may be considered for progression into higher operational roles based on performance

Requirements:

• Min 1 year F&B working experience, preferably in a restaurant setting. Preferably with food hygiene cert

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Requirements

Professional Competencies

Industry Experience:

8+ years of senior management experience in the integrated home renovation/furnishing industry, including at least 2 years of management experience in the Southeast Asian market. Familiarity with BCA policies and RCEP supply chain regulations.

Strategic Tools:

Proficient in SWOT analysis and Balanced Scorecard; able to use ERP systems (e.g., SAP) to oversee business operations in Singapore.

Key Responsibilities & Tasks

Strategic Planning & Objective Management

Develop the company’s 1-3 year marketing strategic plan and annual marketing plan, clarifying market positioning, target customer segments, and competitive strategies, and execute upon approval by the General Manager.

Decompose sales targets for the retail, design, and marketing departments, monitor quarterly/monthly progress, and dynamically adjust strategies in response to market changes (e.g., seasonal demand, policy adjustments).

Lead the preparation and execution control of the annual marketing budget (including advertising, promotions, channel expenses, etc.), ensuring maximum ROI.

Market Analysis & Brand Building

Organize market research to analyze trends in Singapore's integrated home renovation industry, competitor movements (e.g., pricing strategies, new product developments), and shifts in customer demand, producing data-driven reports to guide product development.

Formulate brand development strategies, oversee online and offline brand promotion (e.g., social media, exhibitions, KOL collaborations), and enhance brand awareness and reputation.

Manage brand crisis communication, swiftly respond to negative public sentiment (e.g., escalated customer complaints, construction disputes), and safeguard the company’s reputation.

Sales Management & Channel Optimization

Guide the retail department in developing in-store sales strategies, promotional campaigns, and customer conversion processes to increase average transaction value and repeat purchase rates.

Expand diversified sales channels (e.g., collaborations with property developers, online stores, designer alliances) and optimize channel costs and efficiency.

Review major client contracts (e.g., bulk renovation orders from property developers) to ensure compliance and profitability.

Customer Experience & Product Collaboration

Establish a Customer Relationship Management (CRM) system, driving service improvements through satisfaction surveys and complaint analysis.

Collaborate with the design department to ensure design solutions align with market demands, balancing creativity with standardized cost control.

Promote product innovation: participate in new product development (e.g., eco-friendly materials, smart home packages) based on customer feedback, and formulate launch and promotion strategies.

Team Management & Cross-Departmental Collaboration

Oversee recruitment, training, performance evaluation, and motivation of managers in the three subordinate departments, fostering a high-performance collaborative team.

Conduct regular marketing coordination meetings (e.g., design-retail program alignment, marketing activity resource integration) to ensure departmental goals are aligned.

Represent the marketing function in senior management decision-making, collaborating with supply chain, finance, and other departments to optimize operational processes (e.g., order fulfillment cycles, payment collection).

Responsibilities:

• Support month-end, quarter-end and year-end ledger closing processes for Head Office reporting. 
• Prepare quarterly reporting templates for Regional Office submissions. 
• Prepare quarterly reporting packages for Head Office including supporting schedules and documentation.
• Support the daily and monthly operations of the Head Office automated reporting system. 
• Assist in responding to queries and supporting initiatives from Regional and Head Office stakeholders.
• Assist in IFRS 17 data preparation.
• Provide financial analysis and insights to support decision-making and business strategy.

Requirements:

• Degree in Accounting, Finance or related discipline. 
• Chartered Accountant (CA) / CPA or equivalent for professional certification preferred. 
• Min. 2 to 3 years of relevant experience in financial reporting, ideally within the insurance sector. 
• Possess knowledge of MAS regulatory requirements and IFRS 17.

Jerlin Aw Bi Zhi (R1218675) | CSGROUP Pte. Ltd.

Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.

Our people are our most important asset, and we are very proud of the quality of our team members.

Job Summary:    

This role involves building, maintaining and developing relationships within a portfolio of Accounts to secure profitable renewals and generate new business, in line with agreed area/segment strategies, and within agreed processes and risk appetite.  You will spend the majority of your time leading and/or driving underwriting decisions, managing Accounts and Account Plans, contributing to business development activities.

Job Duties:

• Reviewing allocated complex, specialist cases or scheme opportunities and deliver underwriting decisions, following agreed processes at the designated authority level, in order to secure profitable business within the agreed risk appetite.
• Leading and/or contributing to technical audits and peer review processes as required to support and enable the maintenance of an effective control environment.
• Contributing to the production of new policy wordings or reviews of existing policy wordings to ensure policy documentation is current and accurate.
• Leadingor playing a major role in managing and developing an agreed portfolio of Accounts in order to maximise profitable revenue potential from new and renewal business and achieve agreed business targets.
• Leading or contributing to the development and monitoring of Account Plans, gaining agreement to and implementing them in order to secure renewals and optimise profitable new business growth potential at individual account level.
• Identifying, recommending and leading or contributing to the implementation of marketing activities, business development initiatives etc. to increase overall revenue, ‘share of wallet’ and business mix in line with agreed Account Plans.
• Managing complaints within own authority level in an appropriate fashion to maintain quality and continuity of relationships.
• Contributing to the wider development of effective business strategies, priorities and market propositions, drawing on own knowledge, understanding and interpretation of local markets, competitors and Accounts.
• Actively engaging in the identification, prioritisation, negotiation and winning of new Account relationships in line with agreed business strategies and delegated authorities.
• Providing expert advice, guidance and coaching to less qualified and/or experienced colleagues to address technical referrals and raise standards and expertise across the technical community.
• Managing customer interactions in an efficient, courteous and timely manner in order to deliver high standards of customer satisfaction.
• Leading and/or contributing to the development and execution of Asia strategy.
• Takes on additional responsibilities as required.

Essential Requirements:

• Minimum 6 or 7 years of experience in an insurance role related to Professional lines (more experience highly valued) - broking, underwriting or claims
• Minimum university graduate and preference with CII/ANZIIF 
• Excellent relationship building and stakeholder management skills
• Good understanding of the Professional Liability market in Asia
• Strong communication skills and analytical mindset
• Ability and willingness to work outside normal office hours and travel as required
• Results orientated

Working at Allied World

Our team of over 1,700 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us:

• Instant membership in the Allied World Family — a global network of colleagues who willsupport your career journey
• A manager who will help you build your career through a structured coaching program
• Access to a full suite of learning and development tools and resources

Global Presence

We are headquartered in Bermuda, with offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington(CT), Hong Kong, Houston, London, Los Angeles, Malaysia, Manchester, Melbourne, Miami, Nashville, New Jersey, New York, Philadelphia, San Francisco, Singapore, Sydney, Toronto and Zug.

Our Business

Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited, and benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.

Allied World is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religion or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate.

To learn more, visit awac.com, or follow us on Facebook at facebook.com/alliedworldhttp://facebook.com/alliedworldand LinkedIn atlinkedin.com/company/allied-world.

Job description

Responsibilities:

• Ensure the residence is maintained in a clean, orderly, and hygienic condition at all times, including routine and periodic deep cleaning of all rooms and common areas.

• Execute comprehensive housekeeping duties, including dusting, vacuuming, sanitisation, and care of fixtures, fittings, and surfaces.

• Manage laundry operations, including washing, ironing, folding, and appropriate storage of clothing and household linens, with particular attention to delicate materials.

• Support the preparation of basic meals as required, in alignment with specified dietary preferences and standards.

• Monitor household inventory levels and coordinate the timely procurement and replenishment of cleaning supplies, groceries, and other essential consumables.

• Maintain and preserve high-value materials and finishes (e.g., marble, timber, glass) through the use of appropriate cleaning methods and products.

• Adhere to all safety, hygiene, and handling procedures in the course of performing duties.

Requirements

• Minimum of 3 years’ relevant experience in private households, luxury residential environments, or internationally recognised hospitality establishments.

• Demonstrated knowledge of professional housekeeping practices and standards.

• Basic proficiency in the use of digital tools (e.g., smartphones or tablets) for inventory tracking and communication purposes.

• High level of integrity, discretion, and respect for confidentiality.

• Strong attention to detail, reliability, and ability to work independently with minimal supervision.
  

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOL Singapore Pte Ltd)

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