Total 3 job vacancies by Western Digital

The Professional 1, Information Technology role is a critical position responsible for maintaining and optimizing the organization's IT infrastructure and operations. The incumbent will be entrusted with the following key responsibilities:

• Oversee and maintain mission-critical IT operations for desktop, laptop, printer, and user support systems at the designated site.
• Ensure strict adherence to IT Service Level Agreements (SLAs) by providing expeditious incident resolution and service request fulfillment.
• Implement and uphold IT Incident Management protocols, including timely escalation of critical issues when necessary.
• Conduct comprehensive monitoring and reporting of IT service performance metrics to ensure optimal system functionality.
• Administer IT Security solutions and Patch Management systems, guaranteeing stringent compliance with operational and security protocols.
• Liaise with Global Network and Global Server teams to facilitate seamless integration of network and server infrastructure projects.
• Contribute to the maintenance and enhancement of IT systems' reliability, security, and performance optimization.
• Participate in the management and support of site-specific IT projects, including meticulous planning, execution, and progress tracking.
• Engage in process improvement initiatives to elevate service delivery standards and operational efficiency.
• Proactively identify opportunities to streamline processes, reduce systemic complexity, and enhance IT service delivery mechanisms.
• Contribute to the ideation and implementation of innovative IT solutions designed to augment user experience and operational effectiveness.
• Meticulously document and disseminate successful improvements for potential replication across multiple sites, fostering organizational learning and best practices.

We are looking for a motivated and detail-oriented junior developer to join our dynamic IT team. This is an exciting opportunity on your career development in software solution development in Manufacturing Industry, working on real-world projects and learning from experienced professionals in a collaborative environment. Your role is critical in our digital transformation goals and manufacturing line automation initiatives.

Key Responsibilities

• Develop and maintain Manufacturing used applications using .NET Core and related framework.
• Collaborate with cross-functional teams to understand and translate user requirements into technical solutions.
• Participate in the full software development lifecycle, from design and development to testing and deployment.
• Debug and troubleshoot software issues to ensure optimal performance and user experience.
• Contribute to code reviews and learn from constructive feedback.
• Assist in designing and maintaining database structures to support application functionality.
• Stay updated with emerging technologies, especially in AI and machine learning.
• Create technical documentation and user manuals.
• Engage in Agile development activities, including daily stand-ups and sprint planning.

The role involves exploring new automation methods and understanding mechanical systems, while collaborating with various departments to optimize manufacturing capabilities. Key tasks include defining specifications and requirements with business users, improving monitoring and issue detection, and developing systems to meet business processes. The individual will work closely with both the Manufacturing and Development Teams to ensure quality assurance and data integrity, while also proactively identifying and proposing AI-driven solutions to enhance efficiency and productivity. Additionally, support for Site IT will be provided around the clock for any manufacturing-related issues.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Exploring and implementing new ways to automate systems.
• Understanding of mechanical systems and operations.
• Define manufacturing configuration specifications and business analysis requirements together with business users
• Own and develop relationships with partners from various departments, working with them to optimize and enhance system capability to support manufacturing
• Constantly be on the lookout for ways to improve monitoring, discover issues, and deliver better value to the business users.
• Identify, design, develop, and implement systems to meet business process requirements.
• Working together with the Manufacturing Team and the Development Team to perform quality assurance and ensure system availability & data integrity
• Highly innovative, able to propose creative ideas, and proactively identify opportunities to apply AI‑driven solutions across manufacturing processes to enhance efficiency and productivity.
• Always standby 24*7 to provide support to Site IT on any manufacturing-related support