F&B Captain/Supervisor (UP TO 3.5K+ TIPS + BENEFITS)
2 months ago
Company OverviewThe Nanson is a private member’s club at InterContinental Robertson Quay, Singapore, offering exceptional hospitality, world-class cul.....
Company Overview
The Nanson is a private member’s club at InterContinental Robertson Quay, Singapore, offering exceptional hospitality, world-class cultural programming, versatile spaces, curated content, and refined dining to create a connected, collaborative community for bold, creative minds.
Job Summary
Deliver exceptional member service by proactively engaging guests, highlighting specials, taking orders, and maintaining high service standards in a refined dining environment at The Nanson.
Responsibilities
- Deliver personalized, proactive service to ensure the highest level of member experience
- Highlight daily specials and provide tailored menu recommendations to members and guests
- Accurately take orders and attend to special requests to meet guest preferences
- Engage warmly and professionally with members, guests, and team members to foster a welcoming atmosphere
- Set up tables and side stations efficiently to support smooth service delivery
- Maintain attentive service throughout guest interactions to uphold the club’s high service standards
- Prioritize tasks and multitask effectively during busy periods to ensure seamless operations
Preferred competencies and qualifications
- Demonstrate a friendly and confident personality with strong customer service skills
- Show passion for food, beverages, and hospitality to enhance guest experience
- Communicate clearly and effectively with members, guests, and colleagues
- Exhibit strong interpersonal skills and a positive, can-do attitude
- Collaborate well as a team player to support a cohesive work environment
- Adapt flexibly to shift schedules, including weekends, public holidays, evenings, and late nights
Other Information
Benefits
- Exclusive employee discounts at The Nanson and partner F&B outlets
- Daily staff meals from breakfast to dinner
- Comprehensive group insurance covering unlimited GP visits, medicine, TCM, and hospitalisation
- Employee partnership plan and bonus scheme
- Monthly tips
Availability
- Able to work weekends and public holidays
- Flexible with shifts, including evenings and late nights
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