The role is responsible for maintaining cleanliness, orderliness, and presentation of rooms in accordance with established standards and procedures, ensuring a comfortable environment that meets and exceeds guest expectations.
Requirements
- Clean and service assigned rooms according to established standards and procedures.
- Ensure rooms are properly prepared with amenities, linen, and guest supplies in place.
- Replenish supplies in rooms according to established standards.
- Maintain cleanliness of rooms, including dusting, vacuuming, polishing furniture, and cleaning carpets and upholstery.
- Remove rubbish and ensure overall tidiness of guest apartments.
- Maintain housekeeping carts, storage areas, and equipment in clean, organised, and usable condition.
- Report any maintenance defects, damage, or missing items in rooms or equipment to the relevant departments.
- Attend to guest or resident requests promptly.
- Update and complete daily room status accurately in the system or records.
- Assist in linen inventory, sorting, counting, and control of soiled and clean linen items.
- Ensure proper handling, storage, and issuance of linen and uniforms.
- Coordinate with laundry contractors to ensure cleanliness standards and timely delivery.
- Perform any other related duties as assigned.
Qualifications
- At least higher secondary education.
- Minimum 1 year of housekeeping experience.
- Basic knowledge of housekeeping operations and equipment usage.
- Ability to work independently with minimal supervision.
- Strong attention to detail and sense of responsibility.
- Good communication and interpersonal skills.
- Able to follow instructions and work effectively as part of a team.
Working location will be at Stamford Place - 61 Stamford Road
