Total 3 job vacancies by AccorHotel

Under the guidance of the Executive Housekeeper or any other authorized by the management, to be responsible for assigning and supervising the activities of the room attendants and linen porters to ensure clean, orderly, attractive and well-maintained assigned areas.

Responsibility

• Supervise the allocation of work assignments to Room Attendants to ensure maximum coverage. 
• Assign special duties to Room Attendants and House Porters on assigned floors.
• Check the computer system throughout the day for an update of room status. 
• Check and return an allocated number of guest rooms to the standard required by the Hotel. 
• Reports and log any maintenance defects found in the rooms and assigned areas.  Liaise with Maintenance and Reception regarding all out of order rooms. 
• Check on a daily basis the arrivals, departures and VIP lists.
• Assist in monitoring and controlling housekeeping procedures, including lost property, key control, security and emergency procedures, Health and Safety for employees and guests to ensure optimum guest satisfaction, sales maximization and profitability. 
• Handle guest requests, queries and complaints with immediate action and thorough follow up and refer when necessary.
• Carry out any projects and assignment as directed by Executive Housekeeper.

As Precinct General Manager, you will have full strategic and operational leadership of the Pullman, Novotel and ibis Sydney Olympic Park Hotels. This is a role for someone who leads from the front: present on the floor when the events are roaring, sharp in the boardroom when ownership wants answers, and energising to a team that needs to deliver night after night.

You will be responsible for:

• Leading the overall strategic direction and day-to-day management of all three hotels across the precinct
• Driving commercial performance — maximising revenue, yield and long-term profitability across all operational departments
• Building and nurturing key stakeholder relationships, including hotel ownership, Sydney Olympic Park Authority, event organisers, and major corporate partners
• Overseeing seamless event operations coordination, ensuring the precinct delivers an exceptional and consistent guest experience across the full spectrum of events — from intimate conferences to major international concerts and sporting finals
• Developing, inspiring and retaining a high-performing team; building a culture that reflects the Accor Heartist philosophy and makes this precinct a genuine destination for top hospitality talent

About You

• Proven experience as a General Manager, ideally with leadership across a hub or cluster of hotels
• Commercially sharp, with full P&L accountability and a track record of driving revenue growth and strong financial performance
• A strategic thinker who translates vision into execution — someone who sets the direction, builds the plan, and holds the team accountable to outcomes
• A history of strong, trusted ownership relationships built on transparency, results and genuine partnership
• An instinctive people leader — someone who develops talent, builds culture, and brings out the best in a team of experienced hospitality professionals
• Experienced in managing complexity and scale, with the ability to juggle competing priorities across a large, multi-faceted operation without losing sight of the detail
• Deeply committed to guest experience — not just as a value, but as a standard you personally set and hold
• A genuine passion for sports, entertainment and events — this precinct runs on big moments, and you would not have it any other way

Above all, you bring energy — the kind that is felt by your guests, your team and your ownership group, and that drives everyone around you to perform at their best.

Operations

• Support the Executive Housekeeper in overseeing day-to-day housekeeping operations across guestrooms, public areas, laundry, linen, uniforms, and floral services
• Ensure implementation and adherence to Housekeeping SOPs and brand standards
• Conduct regular inspections of rooms, public areas, and back-of-house to maintain cleanliness, maintenance, and presentation standards
• Monitor guest requests and feedback, ensuring timely follow-up and service recovery where required
• Ensure VIP guests, repeat guests, and priority members receive appropriate attention and service
• Coordinate with Front Office, Engineering, and Laundry to ensure smooth operations and accurate room status
• Monitor usage of linen, guest supplies, and cleaning materials in line with cost control guidelines
• Assist in planning and supervising deep cleaning and preventive maintenance programs

Team Management

• Support the Executive Housekeeper in supervising and guiding the housekeeping team
• Assist in preparing staff schedules and allocating daily tasks to ensure operational efficiency
• Provide on-the-job training and coaching to improve team performance and service delivery
• Ensure grooming, discipline, and performance standards are maintained
• Encourage teamwork, accountability, and a positive working environment
• Support recruitment, onboarding, and performance review processes

Administration & Control

• Assist in monitoring departmental expenses in line with the approved budget
• Maintain accurate records including inspections, lost & found, attendance, payroll inputs, and productivity reports
• Support preparation of reports, audits, and documentation as required
• Ensure compliance with safety, security, and hygiene standards (including key control and emergency procedures)
• Supervise external contractors and vendors to ensure compliance with hotel policies and standards

Communication & Support Role

• Maintain effective communication with all departments regarding housekeeping operations
• Keep the Executive Housekeeper informed of operational issues and follow up on action plans
• Act on behalf of the Executive Housekeeper in their absence as assigned