Total 1 job vacancies by Ikano-Retail

About the job

You will work closely with the Customer Relations team and the Home Furnishing Business to create a positive customer experience. You do this by providing professional knowledge sharing with the IKEA Services Furniture Assemblers and Kitchen Installers enabling a seamless development on measurement, assembly and installation services. 

Your assignment

• Responsible for ensuring that the IKEA store provide the best furniture assembly services, so that customers get a successful shopping experience.
• Full understanding of "IKEA basic work knowledge", to maintain a friendly attitude at customer place
• Provide customers with professional, fast and friendly full range of furniture assembly services including delivery of our IKEA items to customers’ places.
• Ensure that all the items loaded are accurate, the packaging is not damaged, the installation drawings are clear to confirm the orderly installation services
• Clearly inform the customer installation in a professional and friendly manner to the customer to confirm the installation of goods
• Ensure that all the measured data is accurate, the picture is clear, the key parts of the logo clearly in place
• Clearly inform the customer measurement procedures, professional and friendly to introduce IKEA products and design concepts
• Always treat customers' advice or complaints efficiently and efficiently to ensure service quality of service providers