Total 64 human resources job vacancies in Business Management / Project / Planning category

Responsibilities
• Partner with the Agency’s business teams to elicit citizen/business and Agency’s needs through human-centric and visual methods

• Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and develop future state design and solutions

• Evaluate and recommend suitable technology while aligning with GovTech’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)

• Identify and adopt the appropriate development and delivery approach

(Outsourced, Co-Sourced or In-house development)

• Work with fellow Govtechies and Agency's teams to develop user stories, functional/technical specifications and acceptance criteria

• Ensure product readiness for smooth deployment, adoption and operations

• Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations Management)

• Assist the CIO to identify new opportunities and problems to solve for the Agency’s digital transformation

• Build deep knowledge of Agency’s business and operations and identify opportunities to support the transformation of Agency’s business / operation

• Identify potential project risks and its implication to the organisation and to recommend mitigating measures so as to manage the risks

• Effectively engage and manage the vendors to deliver ICT solutions and services

• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

What we are looking for
•       Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related disciplines 

•       Atleast 5 years relevant working experience in a similar capacity (advantageousto have had some Consulting, Software Development and Design experience)

•       Strong portfolio that demonstrates proven, hands-on experience working in Agile approach on Product-centric teams

•      Working knowledge of AI tools and concepts

•       Strong analytical, conceptualisation, facilitation and problem-solving skills, in particular with application in Discovery sessions and prototyping.

•       Good stakeholder engagement and communication skills with ability to influence andpitch ideas 

•       Adriven and motivated personality with the ability to rapidly learn, apply and execute

•      Experience in Project Management and Product Management is a plus

•      Motivated by innovation to achieve business goals and customer satisfaction

•       Excellent written, verbal communication, presentation and negotiation skills

Interested candidates, please send your CVs on nabilah.azman@tg-hr.com

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Work Location: Central

Monthly Salary: up to $4500 per month

Job Scope:

• Oversee and manage daily operations of assigned projects
• Lead, mentor, and conduct regular training, ensuring team members have the necessary resources and training to excel in their roles.
• Conduct performance evaluations and provide regular feedback to team members.
• Identify areas for improvement and implement solutions for increased efficiency and productivity
• Manage client and company's expectation to ensure profitability is the top priority with customer satisfaction
• Prepare and analyze reports
• Ensure timely Invoicing and collection of monthly billings for all assigned projects

Requirements:

• Diploma / Degree
• Min 3 years of experience in operations management or a related role.
• Proven track record in managing projects and driving operational excellence.
• Strong leadership, organizational, and problem-solving skills

Kindly email your resume to vivien.khaw@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.

Job Overview

We are seeking a Business Analyst to support operationa lsystems and business processes within a large-scale resort servicesenvironment. This role focuses on system enhancements, operational support, issue analysis, and process improvement initiatives across resort services applications and operational platforms.

The ideal candidate should possess strong operational understanding together with hands-on experience working with business users, technical teams, and vendors to support day-to-day operations and system delivery.

Key Responsibilities

Business Analysis & Requirement Gathering

• Engage stakeholders to gather, analyze, and document business and operational requirements
• Translate business needs into functional specifications and process workflows
• Conduct impact analysis for system enhancements and operational changes
• Facilitate discussions between business users and technical teams

Resort Services Systems Support

• Support resort services operational systems and related business applications
• Analyze and troubleshoot system and operational issues
• Support operational workflows related to guest services, bookings, service requests, scheduling, or related resort operations
• Ensure operational processes and system configurations align with business requirements

System Enhancement & Delivery

• Coordinate and support system enhancement and process improvement initiatives
• Work closely with technical teams on issue resolution and solution implementation
• Support testing, deployment, and post-implementation stabilization activities
• Participate in defect analysis, root cause investigation, and operational issue resolution

Testing & Documentation

• Prepare business requirement documents, process flows, and functional specifications
• Coordinate and support User Acceptance Testing (UAT) activities
• Maintain documentation for operational procedures, issues, and system changes
• Support user training and knowledge transfer activities where required

Stakeholder Management

• Coordinate with operations users, vendors, and IT stakeholders
• Provide regular updates on project progress, operational issues, and risks
• Support continuous improvement initiatives across resort services operations

Requirements

Experience

• Experience as a Business Analyst, Operations Analyst, or Application Support Analyst in operational system environments
• Experience supporting operational workflows and enterprise applications
• Exposure to system enhancement, UAT, or production support activities preferred

Functional & Technical Skills

• Good understanding of operational support processes and incident management
• Experience supporting enterprise or operational systems
• Exposure to system integration, reporting, and process improvement initiatives
• Familiarity with troubleshooting application and operational issues

Core Competencies

• Strong analytical and problem-solving skills
• Good documentation and stakeholder management abilities
• Able to communicate effectively with both business and technical teams
• Comfortable working in fast-paced operational environments

Good to Have

• Experience in hospitality, resort operations, guest services, or entertainment environments
• Exposure to booking, service management, or guest operations systems
• Familiarity with Agile or Waterfall delivery methodologies

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Overview

We are seeking an experienced Business Analyst to support digital and system initiatives within a structured and compliance-driven environment. This role involves managing projects from requirements gathering through to implementation, ensuring solutions meet business objectives, operational needs, and regulatory standards.

This is a hands-on role suited for candidates who are comfortable working across the full project lifecycle and engaging stakeholders across business, IT, and vendor teams.

Key Responsibilities

End-to-End Delivery

• Manage assigned initiatives across the full project lifecycle, from requirements analysis to implementation and post-go-live validation
• Ensure requirements are clearly defined, documented, and delivered as expected
• Act as the key point of contact for business stakeholders throughout the project

Business Analysis & Requirements

• Gather and analyze business needs, operational workflows, and system requirements
• Translate requirements into clear functional and non-functional specifications
• Facilitate workshops and discussions to align stakeholders on scope and solution approach
• Maintain structured documentation suitable for audit and governance requirements

Compliance & Governance

• Ensure solutions align with data protection, security, and regulatory requirements
• Support projects in environments with strong governance and audit expectations
• Work with stakeholders to incorporate compliance considerations into system design

Vendor & Solution Engagement

• Support evaluation and selection of system solutions, including fit-gap analysis
• Participate in RFP and vendor evaluation processes where required
• Work closely with vendors to ensure solutions meet business and technical expectations

Testing & Implementation

• Define test scenarios, acceptance criteria, and validation approach
• Support testing phases such as SIT and UAT
• Assist in issue tracking, resolution, and deployment readiness
• Support post-implementation validation and transition to operations

Requirements

Experience

• Minimum 5 years of experience as a Business Analyst in IT or system implementation projects
• Experience working in structured or compliance-driven environments such as financial services, government, healthcare, or similar
• Proven involvement across the full project lifecycle, including testing and implementation

Skills

• Strong requirements gathering and documentation skills
• Familiarity with SDLC methodologies (Agile, Waterfall, or hybrid)
• Ability to engage stakeholders across business, IT, and vendors
• Good analytical and problem-solving skills
• Able to work independently and manage priorities effectively

Good to Have

• Experience with enterprise systems or vendor solutions (e.g. ERP, CRM, POS, or similar platforms)
• Exposure to vendor selection, RFP processes, or system implementation projects
• Certifications such as CBAP, CCBA, or Agile-related certifications

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Description:

The Project Manager (HV & MV) is responsible for managing assigned high voltage and medium voltage switchgear/transformer projects in Singapore from contract award through commissioning, handover, and closeout. This role ensures projects are delivered on time, within budget, adhering to the highest safety and quality standards, and meeting all client specifications. These individual leads and coordinates cross-functional teams involved in sales handover, engineering, procurement, installation, testing, and commissioning.

Planning & Scheduling

• Prepare project execution plans, milestone schedules, and short-interval look-ahead plans.
• Track progress across engineering, procurement, delivery, installation, and testing.
• Implement recovery actions and escalation where delays occur.

Budget & Cost Tracking

• Track costs against approved budgets and support cost-to-complete forecasting.
• Prepare supporting documents for invoices, manage variations/change orders and subcontractor claims to ensure project profitability and cash flow.
• Escalate risks relating to margin, cash flow, and contract compliance.

Stakeholder & Client Communication

• Serve as the primary point of contact for clients, contractors, OEM suppliers, and internal stakeholders.
• Lead coordination meetings, provide regular progress reports and manage client expectations effectively.
• Support management in contract clarifications, negotiations, and dispute resolution when required

Risk & Issue Management

• Maintain a project risk register and ensure mitigation actions are implemented.
• Manage technical and commercial issues with support from engineering and site teams.
• Escalate high-impact issues early with recommended solutions.

Safety & Quality Coordination

• Ensure all project activities adhere strictly to the company’s Workplace Safety and Health (WSH) policies, Singapore’s safety regulations, and project-specific quality standards.
• Coordinate site safety compliance with client and utility site rules

Cross-Functional Coordination

• Coordinate internal handover from Sales → Project Delivery.
• Coordinate material deliveries with Logistics and OEMs.
• Coordinate installation works with the Installation team.
• Coordinate HV testing and commissioning with the Testing team.
• Ensure proper project closeout including as-builts, O&M manuals, warranties, and final documentation.

Period: Permanent 

Location: Islandwide, need to travel to sites

Salary: up to $9000 + Quarterly AWS + Variable Bonus

Working hours: Monday to Friday (1 day of remote work per week subject to HoD approval)

• 8:00 AM to 5:00 PM
• 8:30 AM to 5:30 PM
• 9:00 AM to 6:00 PM
• 9:30 AM to 6:30 PM
• 10:00 AM to 7:00 PM

Requirements:

• Minimum Bachelor’s degree in electrical engineering, Project Management, or a related technical field is required.
• Project Management Professional or equivalent certification is highly advantageous.
• Minimum 5–8 years in electrical infrastructure projects and 3-5 years in a project management or project engineer capacity.
• Demonstrated experience in one or more switchgear/transformer projects involving 6.6kV / 22kV / 66kV / 230kV / 400kV switchgear (air insulated or gas insulated) / transformer; Singapore market experience (Especially pink pass holder) is strongly preferred.
• Strong working knowledge of project planning and scheduling, progress reporting, cost tracking and project documentation and FAT/SAT coordination
• Familiarity with Singapore electrical safety practices, codes, WSH requirements and safety regulations
• Strong stakeholder communication and coordination skills

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

tracy@successhrc.com.sg (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg 

Make an impact on major water infrastructure projects from design to delivery.

We’re looking for an experienced Project Manager to lead water infrastructure projects, including water, wastewater, and stormwater systems. You’ll work closely with clients, designers, and construction teams to deliver high quality projects that shape resilient urban infrastructure.

What you’ll be doing

• Lead water infrastructure projects from early concept through detailed design, and construction support
• Own project delivery; scope, schedule, budget, quality, and risk
• Act as the main point of contact for clients, authorities, and key stakeholders
• Chair and lead design and coordination meetings, ensuring clear actions and outcomes
• Manage design approvals, permits, and statutory submissions
• Provide technical oversight for stormwater and pipeline hydraulic design
• Review and approve design reports, drawings, calculations, and tender documents
• Support construction teams by resolving design queries, and constructability issues
• Monitor and report on project costs, forecasts, and financial performance

Why you’ll enjoy this role

• Lead high‑profile, complex infrastructure projects
• Be trusted with end‑to‑end project responsibility
• Work in a collaborative, professional team environment
• Be valued for your leadership, judgement, and problem‑solving skills
• Grow your career while delivering projects that serve communities

What you bring

• A self‑driven, collaborative leadership style
• Confidence working with clients and authorities
• Clear communication and strong stakeholder management skills
• A solution‑oriented mindset with a commitment to continuous improvement

To be a successful candidate, you shall possess: 

• Minimum a Degree in Civil, Environmental, Structural, or Geotechnical Engineering from Singapore PEB-recognized university
• 10+ years’ experience delivering civil or water infrastructure projects is essential
• Certified Project Manager (CPM Tier 3 or above) will be an added advtange
• PE or Chartered Engineer status will be an added advantage
• Experience with stormwater or pressure pipeline hydraulic design/modelling
• Strong understanding of engineering drawings and technical documentation
• Proficiency in MS Office / MS Project, with working knowledge of AutoCAD or MicroStation

Please note: If you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Jacobs. Jacobs complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of age, race, religion, language, nationality, marital status, or family responsibilities. 

#ASIAID #ASIAWater

- DIrect under M&E Contractor firm- over-see M&E installation project and main scope electrical work

- min 4-5 years working experience

- those with more than 6 years experience can be considered for Project Director Post

- able to lead a team of M&E site engineer, M&E foreman & workers for M&E installation work- possess relevant diploma or degree in electrical or relevant M&E certificate

- station at HQ.

- Location in the west

Interested applicants please email CV to : dfc.marketing2019@gmail.com

Be Part of a Growing Team in a Supportive and Family-Like Environment

Are you looking for an opportunity to work in a growing company where your contributions truly make an impact? Join QXY, where we value teamwork, foster a family-like culture, and provide a supportive environment for you to thrive

Key Responsibilities

As an integral part of our team, you will:

• Develop and maintain detailed project plans, schedules, and budgets
• Coordinate and collaborate with contractors, subcontractors, and other stakeholders to ensure seamless project execution
• Monitor progress, identify and mitigate risks, and implement corrective actions as needed
• Manage project documentation, including reports, meeting minutes, and change requests
• Ensure compliance with relevant regulations, safety standards, and company policies
• Communicate project status and updates to senior management and clients
• Provide leadership and support to project team members

Why Join Us?

1. Be Part of Our Growth Story

• Be part of a dynamic and progressive organization with plans to scale up in the coming years. Joining us means playing a key role in this exciting journey and seeing the direct impact of your contributions.

2. Family-Like Culture

• We pride ourselves on fostering a close-knit, collaborative environment where teamwork and mutual respect are at the core. Here, you’re not just an employee—you’re part of our family.

3. Recognition and Responsibility

• Your efforts won’t go unnoticed. We value your work and celebrate achievements. You’ll have opportunities to take on meaningful responsibilities and make a real difference.

4. Learning and Development Opportunities

• As part of a dynamic SME, you’ll gain exposure to various aspects of the business, learn new skills, and grow professionally. If you enjoy wearing multiple hats and thriving in a fast-paced environment, this is the role for you!

5. Access to Leadership

• Work closely with senior management, gain valuable insights, and contribute to strategic decision-making as we grow together.

What we're looking for

• Degree in Engineering, preferably in Civil/Structural Engineering, recognised by the PE Board.
• Minimum 5 years’ work experience in a project management role in A&A / New Build
• Strong project management skills, including the ability to develop and execute project plans, budgets, and schedules
• Excellent communication and stakeholder management skills
• Proficiency in project management software and tools
• Thorough understanding of construction processes, regulations, and safety requirements
• Ability to work effectively in a team environment and lead cross-functional projects
• Demonstrated problem-solving and decision-making abilities

What We Offer

• Competitive salary and benefits.
• A chance to work in a supportive team where your efforts are recognized and valued.
• A meaningful role where you can grow your career in the construction industry.

If you’re ready to take the next step in your career and work in a place where you’re valued, apply now!

-DIrect under M&E Contractor firm- oversee M&E installation project and main scope electrical work- fresh graduates may apply

- those with more than 2-3 years experience can be considered for Project Engineer Post

- able to lead a team of M&E foreman & workers for M&E installation work

- possess relevant diploma or relevant M&E certificate

- Deployed at various work site

- Central

Interested applicants please email CV to : dfc.marketing2019@gmail.com

Responsibilities

1. Account & Stakeholder Leadership

• Serve as senior interface to customers and internal executives.

• Chair or co‑chair steering and programme governance forums, ensuring clear decisions, explicit ownership, controlled escalation 

• Manage misalignment between stakeholders with different priorities (e.g. governance vs operations) and drive resolution at the correct level.

2. Delivery Intervention & Stabilisation (Critical)

• Actively intervene in delivery when execution quality is weak, specifically: 

  • Reframing priorities and critical path

  • Improving decision clarity

  • Enforcing action discipline

• Work side‑by‑side with PMs to: 

  • Improve meeting quality

  • Upgrade steering presentations and minutes

  • Strengthen follow‑up discipline

• Accountable for raising execution capability.

3. Project Manager Uplift & Governance

• Provide coaching to PMs on issue framing, situation awareness, dependency management, risk‑based prioritisation, stakeholder communication, cost control.

• Establish minimum execution standards, eg: Action logs, Steering decks, Decision tracking.

• Intervene decisively when performance creates material delivery risk.

4. Vendor & Dependency Management

• Manage high‑risk third‑party dependencies that affect milestones.

• Manage vendor escalation, deadlock resolution, contractual or commercial leverage decisions

• Provide guidance on vendor management

5. Programme Governance & Commercial Control

• Own programme‑level: Delivery confidence, Financial outcomes, Change control discipline

• Ensure governance exists to enable high quality execution.

• Protect contractual position while maintaining workable stakeholder relationships.

Requirements

• 15+ years of relevant project / programme delivery experience, with at least 5 years in a Project Director / Programme Lead or equivalent senior role. PMP certification or equivalent preferred.

• Proven leadership of large, complex, multi‑stakeholder programmes (public sector, regulated environments, or mission‑critical systems strongly preferred) on time, within budget, and in compliance with legal requirements.

• Strong leadership and management skills

• Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels, including legal teams and clients.

• Experience in financial management, resource allocation, and risk management within project environments.

• Demonstrates structured and credible leadership under delivery pressure, with the ability to thrive in fast‑paced environments while consistently driving results and continuous improvement.

Licence no: 12C6060

Role Overview
We are seeking a Business Development Specialist to drive client acquisition and revenue growth within the construction sector, with a strong focus on Chinese-speaking clients and networks.

Key Responsibilities

• Identify, develop, and close new business opportunities in the construction industry (contractors, developers, consultants, suppliers).
• Build and manage relationships with Chinese-speaking clients; act as the main commercial contact.
• Manage full sales cycle: lead generation, qualification, proposal, negotiation, and closing.
• Prepare quotations, tenders, and commercial proposals.
• Coordinate with internal teams to ensure smooth execution and billing.
• Track market trends and competitor activity to refine strategy.
• Maintain pipeline, forecast, and report performance metrics.

Requirements

• Bachelor’s degree in Business, Engineering, Construction Management, or related field.
• 2–5+ years of business development / sales experience in construction.
• Proven track record in B2B sales and client management.
• Fluent in Mandarin (spoken and written) and English.
• Strong negotiation and commercial skills.
• Ability to work independently and drive results.

Preferred

• Experience working with Chinese clients or enterprises.
• Familiarity or established network within Fujian (China) business communities is an advantage.
• Exposure to cross-border projects or regional accounts especially with North Asia experience will be advantageous

Job Summary

Lead and drive talent management, succession planning, and leadership development initiatives to build a strong and sustainable leadership pipeline within the organisation. This role partners closely with business leaders and HR teams to implement impactful talent strategies and programmes.

Job Responsibilities

Talent Management & Succession Planning
• Drive end-to-end talent management processes, including talent reviews, assessments, and succession planning
• Monitor and track development plans for high-potential employees and succession candidates
• Support engagement and development initiatives for leadership pipeline

Leadership Development & Programmes
• Plan and implement leadership development and learning initiatives
• Manage talent programmes, secondments, and high-potential development pathways
• Coordinate mentoring and coaching programmes, including vendor management
• Design and implement leadership programmes in partnership with stakeholders

Data Analytics & Reporting
• Analyse talent data and generate insights using dashboards and analytics tools
• Track KPIs related to talent management and leadership development
• Support process improvements through data-driven insights

Stakeholder & Project Management
• Partner with business leaders, HR teams, and external vendors
• Support leadership appointment and succession processes
• Drive organisational projects related to talent, culture, and transformation initiatives

Requirements

• Degree in Human Resources, Business, or related discipline
• Minimum 6 years of experience in talent management, L&D, or organisational development
• Experience in designing and implementing talent and leadership programmes
• Experience in project management and change management
• Analytical with ability to interpret data and provide insights
• Familiarity with HR systems or talent analytics tools is an advantage

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Summary

You will operate buses by picking up and sending them to and from the Bus Depot, shifting and parking buses after servicing, and conducting test drives after repairs to ensure vehicle safety and readiness.

Responsibilities

• Operate buses to transport them to and from the Bus Depot safely and on schedule
• Shift and park buses accurately within the Bus Depot after servicing to maintain organized vehicle flow
• Conduct test drives on buses after repairs to verify proper functioning and safety before deployment

Required competencies and certifications

• Hold a valid Class 4 driving licence
• Possess a Bus Driver’s Vocational Licence (BDVL)

Other Information

• Work location: Bus Depot (Hougang)

This role is inherently cross-functional and requires the ability to think big and collaborate with others as you work closely with teams across AWS Infra, AWS service teams (EC2, S3, EBS), sales teams and internal Amazon customers (SDO). The shifting demand (ML) and supply (power and permitting constraints) and critical nature of the role requires someone who maintains momentum, clarity of vision and adaptability while communicating effectively across a diverse set of customers, partners and leadership. You will interface with sales and product teams, deep dive customer considerations (cost, service/feature parity, latency) to ensure customer signals are incorporated in received forecasts and will own driving regional migrations as a key lever to ensure long term supportability. The PPM must effectively distinguish between one/two way door decisions. Decisions driven by the PPM create significant impact to AWS Infra org and all of our customers so excellent judgement (based on domain and technical expertise) is required in managing complex problems, making trade-offs, proposals and escalations. Communication with executive audiences is a regular occurrence. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are therefore essential for success in this role.

About you:

* You bring a unique combination of technical, analytical, and business skills; bridging these together to drive scalable customer centric solutions.

* You are comfortable juggling competing priorities, being scrappy when needed and handling ambiguity.

* You bring extensive experience in defining products and programs, effectively communicate strategic initiatives to business leaders, and are able to work with and drive traction with teams that have competing priorities.

* You are data driven and use data to support your ideas, drive actionable outcomes, and identify opportunities for partnerships across Amazon.

* You look around corners and are proactive in identifying areas of risk to customers.

Key job responsibilities

• Streamline reporting, benchmark forecasting assumptions and highlight key supportability risks for stakeholders.

• Dive deep into planning models to identify risks and opportunities for region health and resolve constraints by negotiating across demand and supply owners.

• Initiate, develop and maintain relationships with sales teams across 12 clusters in APAC; instate scalable mechanisms to ensure infra team actions are clear, swift and efficient in response to emergent customer needs.

• Balance long (2-13 year) and short-term (0-24 months) capacity delivery planning for short-term (0-24 months) with responsibilities to identify capacity risks, develop, and initiate capacity shortfall mitigation strategies.

• Identify opportunities to invent and simplify processes, identify business risks and implement resolutions and scalable mechanism.

• Communicate ideas concisely to a wide variety of stakeholders for purposes ranging from informative to seeking approvals from executives.

Basic qualifications

• 10+ years of working cross functionally with tech and non-tech teams experience
• 7+ years of program or project management experience
• 7+ years of managing, analyzing and communicating results to senior leadership experience
• Bachelor's degree
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining program requirements and using data and metrics to determine improvements

Preferred qualifications

• Experience delivering projects within scope, time, budget and quality

Job Overview

We are seeking a Business Analyst with experience in the Food and Beverage domain to support business-critical systems and operational processes across outlets, central kitchens, supply chain, and corporate functions. This role works closely with operations, finance, and IT teams to translate business needs into practical system enhancements that improve efficiency, accuracy, and service delivery.

The ideal candidate understands F&B workflows, is comfortable working in fast-paced operational environments, and can balance requirements analysis with hands-on validation and delivery support.

Key Responsibilities

Business Analysis and Stakeholder Engagement

• Engage F&B operations, finance, and corporate stakeholders to gather and document business requirements
• Analyze end-to-end F&B processes including POS operations, inventory, procurement, sales reporting, and outlet workflows
• Translate business needs into clear functional specifications, user stories, and acceptance criteria

Systems and Operations Support

• Support F&B systems such as POS, inventory management, procurement, or back-office applications
• Work with IT and vendors to analyze issues, assess impact, and support resolution
• Validate system behavior and data accuracy to ensure alignment with operational requirements

Testing and Delivery

• Prepare test scenarios and support SIT and UAT activities
• Coordinate defect tracking, clarification, and resolution with development teams or vendors
• Support deployment readiness and post go-live stabilization for system changes

Documentation and Continuous Improvement

• Maintain clear documentation including process flows, requirements, and operational procedures
• Identify opportunities to streamline operations through system or process improvements
• Support standardization and best practices across outlets and corporate teams

Requirements

Experience and Skills

• Proven experience as a Business Analyst supporting enterprise or operational systems
• Prior exposure to the Food and Beverage, hospitality, retail, or multi-outlet environments
• Strong understanding of F&B operational processes such as sales, inventory, procurement, and reporting
• Experience working with POS or back-office systems is an advantage
• Familiarity with Agile or SDLC delivery methodologies

Professional Competencies

• Strong analytical and problem-solving skills with attention to operational detail
• Ability to communicate effectively with both business users and technical teams
• Comfortable operating in fast-paced, operationally driven environments
• Structured, delivery-focused mindset with strong ownership

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability