The Integrations Project Manager is responsible for planning, coordinating, and delivering complex customer integrations between Assent’s SaaS platform, customer systems, and 3rd-party integration partners. This role owns the end-to-end integration project lifecycle — from scoping to go-live — ensuring all internal technical teams, external partners, and customer stakeholders execute against a clear and achievable timeline.
The Integrations Project Manager oversees daily project activities, cross-functional alignment, milestone delivery, quality compliance, and risk mitigation, ensuring integrations are delivered on time, within scope, and to the highest standards.
Key Responsibilities
Integration Project Leadership
Owns the delivery of customer integrations from initiation through cutover and post-go-live stabilization.
Creates detailed project plans, schedules, and integration timelines, coordinating internal teams (Engineering, Product, Data, Security, Customer Success, Data Consulting), external integration partners, and customer IT resources.
Translates complex technical requirements into clear deliverables, dependencies, and risk considerations.
Ensures all integration activities — configuration, development, testing, UAT, and deployment — adhere to quality and security standards.
Technical & Cross-Functional Coordination
Acts as the primary project manager between Assent’s technical teams, customer system owners, and third-party system integrators.
Facilitates technical discussions involving APIs, middleware, data mapping, authentication methods, and event-based or scheduled integrations.
Supports customers and partners in understanding integration options, constraints, and required artifacts.
ERP/PLM System Expertise
Applies strong working knowledge of ERP and PLM systems to guide project scoping, data mapping decisions, and customer architecture discussions.
- Understands common integration patterns with enterprise systems and can identify risks related to data structure, system limitations, security, or workflow misalignment.
Works closely with Engineering , Product, and 3rd Integration Partners to unblock technical issues, clarify requirements, and manage change requests.
Project Execution & Governance
Drives day-to-day project operations, ensuring all stakeholders meet milestone dates and deliverables.
Manages project scope, risk, dependencies, and resource alignment.
Supports and enforces Agile practices where appropriate, balancing structure with practical delivery needs.
Ensures comprehensive documentation across the integration lifecycle, including requirements, mapping documents, test plans, and deployment checklists.
Stakeholder Engagement & Communication
Serves as the main point of communication for customers and partners, providing proactive updates, timelines, and escalation management.
Builds transparent engagement frameworks that align all internal and external parties.
Facilitates regular project meetings, technical checkpoints, and executive updates as needed.
Compliance & Operational Excellence
Follows all corporate security policies and ensures integration processes adhere to compliance requirements.
Participates in ongoing improvement initiatives across Product Operations and integrations delivery.
(This is not an exhaustive list of duties; responsibilities may evolve based on business needs.)
