Total 1,212 Manager level Information Technology job vacancies

Responsibilities:

• Standards Enforcement: Ensure all projects adhere to the DBS Project Management Life Cycle (PMLC) and Agile frameworks.
•  Audit Readiness: Maintain comprehensive project documentation and artifacts to ensure compliance with internal risk management and external regulatory standards.
•  Meeting Facilitation: Organize and facilitate Project Steering Committee (PSC) and Working Group (WG) meetings, including preparing executive-level materials and tracking action items.
•  Budget Oversight: Track project spending against budgets, manage accruals, and flag potential overruns to Project Leads.
•  Resource Planning: Monitor resource utilization across various "squads" or departments to identify bottlenecks and ensure optimal allocation.
•  Performance Dashboards: Utilize tools like Tableau, Power BI, or internal DBS platforms to create real-time dashboards for project KPIs, risks, and milestones.
•  Narrative Building: Translate complex technical progress into clear, simplified status reports for senior stakeholders (e.g., VPs and Managing Directors).
• Proactive Monitoring: Maintain and update the RAID log (Risks, Assumptions, Issues, Dependencies).
•  Escalation: Identify critical path delays and proactively escalate issues that may impact the project’s "market readiness" or rollout.

Requirements:

• This role requires weekend on call support
• Hands-on experience in project management tools such as Jira, Confluence, and MS Project
• Strong Microsoft Excel skills including Pivot Tables, VLOOKUPs, and macros
• Experience with data visualization tools
• Experience in Agile methodologies such as Scrum and Kanban
• Around 10 years of experience in PMO or business management within a financial institution
• Exceptional written and verbal communication skills with the ability to influence stakeholders without direct authority
• Bachelor’s degree in Business, Finance, Computer Science, or a related field

Your new company

Be a part of a leading tech company, engaging with exciting new technologies.

Your new role

Our client is looking for an experienced Development and Technical Delivery Lead to lead the technical implementation and migration for collections CACS/DM solution on Open Systems. This role involves managing cross-functional development teams, overseeing technical delivery, and ensuring alignment with enterprise architecture and strategic technology goals.

• Lead the development and delivery of Enterprise Web API, Microservices and Data Modelling with full capability / accountability for architecture deliverables(process, information, technology etc.) from concept to implementation.
• Drive implementation work plan in collaboration with Architecture, Risk, Infrastructure, and Testing teams.
• Provide technical leadership during major incidents and escalations.
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results.
• Manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

What you need

• At least 10 years of progressive experience in software development and technical delivery leadership roles.
• Experience in Java, J2EE, with hands-on experience in Spring Boot, Spring Batch, Drools, and Apache Camel.
• Experience with ESB/SOA architectures and service governance/design principles.
• Proficient in REST, SOAP, WSDL, and IBM MQ for enterprise integration.
• Familiar with Spring Security, Netegrity, PKI,JCE, and JSSE for secure application development.
• Experience with Apache HTTP Server, JBoss, and Linux/Unix shell scripting and in CI/CD tools and practices including Git, Jenkins, Maven, Artifactory, SonarQube,Veracode, and Xray.
• Collaborate with DevOps teams to establish automated build and deployment pipelines.
• Experience working with Control-M for job scheduling and automation.

What you'll get in return 
This is an exciting opportunity to join a global company. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email tanvi.krishna@hays.com.sg for a confidential discussion.

Referrals are welcome.

EA Reg Number: R22110311

EA License Number: 07C3924 | Company Registration No: 200609504D

Job Responsibilities:

1. Technical Leadership & Engineering Management

• Lead and mentor multiple development teams responsible for Passenger, Driver, and Dispatch systems.
• Set technical direction, development standards, and architectural guidelines across platforms.
• Oversee day-to-day engineering execution including design reviews, code quality, testing, and deployment readiness.
• Drive engineering excellence through continuous improvement, automation, and adoption of modern engineering practices.

2. System Architecture & Solutioning

• Own the technical roadmap and ensure systems are scalable, robust, and optimized for real-time operations.
• Provide architectural guidance for new features, system enhancements, and integration across internal platforms.
• Lead modernization initiatives, including refactoring of legacy services and migration toward cloud-native, microservices-based architecture (where applicable).

3. Product & Stakeholder Collaboration

• Work closely with Product, Operations, and Business teams to translate business requirements into technical solutions.
• Prioritize enhancements and improvements based on customer impact, service reliability, and operational needs.
• Ensure timely delivery of features and improvements while maintaining system stability.

4. Platform Reliability & Performance

• Oversee the health, performance, and availability of the Passenger/Driver apps and Dispatch system.
• Ensure appropriate monitoring, alerting, observability and incident response processes are in place.
• Lead post-incident reviews and drive long-term corrective actions.

5. People Leadership

• Build a high-performing engineering culture focused on teamwork, accountability, and continuous learning.
• Provide coaching, career development, and performance management for team leads and engineers.
• Grow and scale the engineering team as business needs evolve.

6.Any ad hoc duties as assigned

Job Requirements:

• Minimum Bachelor’s or Master’s degree in Computer Science, Engineering, or related disciplines.
• At least 8 years of software engineering experiences, preferably with at least 5 years leading engineering teams.
• Strong background in backend development (e.g., Java/Spring Boot, RESTful services).
• Solid understanding of real-time systems, distributed systems, messaging queues, and API design.
• Experience with frontend development with ReactJS
• Experience with mobile app ecosystems (iOS/Android), backend services, and cloud platforms (AWS) is preferred
• Familiarity with DevOps practices, CI/CD pipelines, containerization (Docker/Kubernetes), and observability tools.
• Exposure to microservices, event-driven architectures (Kafka, Redis Streams), and high-throughput systems.
• Proven experience leading multiple engineering teams in a fast-paced environment.
• Strong communication skills and ability to work with both technical and non-technical stakeholders.
• Ability to drive decisions, manage complexity, and balance technical depth with business priorities.
• Demonstrated track record of delivering improvements to large-scale or mission-critical systems.
• Preferred experience in mobility, transport, dispatching algorithms, or real-time booking systems.

Job Responsibilities:

1. Strategic Engineering Leadership & Architectural Vision

● Orchestrate Technical Strategy: Define and champion the long-term technical roadmap for the Mobility Backend and Customer Interface departments, ensuring scalability, security, and resilience.

● Web & Full-Stack Excellence: Drive the strategy for our web ecosystem, overseeing modern, scalable frontend architectures built on React.js and robust, typed service layers using Nest.js.

● Mobile Ecosystem Excellence: Lead the strategy for native mobile development, overseeing high-performance applications built on Kotlin (Android) and Swift (iOS).

● Data Architecture & Management: Oversee a robust data strategy utilizing PostgreSQL for relational integrity and Redis for high-performance caching.

● Data Insights & Analytics: Drive the integration of BigQuery for large-scale data warehousing, enabling the business to derive actionable insights.

● Technical Mentorship: Lead and develop a high-performing team of Engineering Heads, conducting deep-dives into code quality and system design across Java, EKS, Kafka, and Microservices.

2. Delivery Excellence & Observability Culture

● Tactical Execution: Direct the operational "engine room" of the division. You own the mission-critical milestones, ensuring sprints and releases are executed with surgical precision.

● Drive Full-Stack Observability: Establish and enforce a comprehensive Observability Stack (e.g., Prometheus, Grafana, ELK, or Datadog) to ensure system visibility across backend, web, and mobile.

● Digital Experience Monitoring: Champion the use of Fullstory to bridge the gap

between technical performance and user experience.

● Agile Transformation: Drive the Scrum-of-Scrums cadence, fostering a culture of accountability and continuous improvement.

3. Stakeholder Engagement & Strategic Communication

● Executive Presentation & Storytelling: Develop and deliver high-impact presentations to the Board, C-suite, and Management committees. You must be able to translate complex technical roadmaps and "tech debt" into clear business value and ROI.

● Strategic Partner Influence: Act as the technical face of the organization when engaging with external partners, integration vendors, and industry stakeholders. Use persuasive presentation skills to align interests and secure high-value collaborations.

● Global Delivery Models: Manage Offshore Development Center (ODC) partners with a focus on rigorous resource planning and performance KPIs.

● Business Translation: Maintain strong communication channels with key business stakeholders (CSO, Marketing, B2B, etc.), translating business needs into technical deliverables.

4. Strategic PMO & Financial Governance

● Executive Oversight: Provide leadership to the PMO function, ensuring tactical delivery aligns with long-term financial cycles and budget constraints.

●Governance Bridge: Ensure a seamless handoff between the Delivery Management team (focused on "the build") and the PMO (focused on "the audit/reporting") to maintain 100% compliance.

5. Any ad hoc duties as assigned

Job Requirements:

● Preferably minimum 12 years and above of experience in software engineering, with at least more than 5 years in a senior leadership role (Director or Head of level).

● Exceptional presentation and public speaking skills through data-driven presentation.

● Proven track record in building and scaling distributed systems using Java, Kubernetes (EKS), and Kafka.

●Deep understanding of React.js/Nest.js for web and Kotlin/Swift for mobile, alongside data stacks like PostgreSQL, Redis, and BigQuery.

● Experience with Fullstory and modern monitoring frameworks to drive product quality.

● Mastery of the Atlassian suite (Jira/Confluence) and Agile/Scrum methodologies will be a plus

Job Description

• Industry/ Organization Type: IT/ Software & Digital Service
• Position Title: Senior Software Engineering Manager
• Working Location: Tanjong Pagar (Walk distance from MRT)
• Working Hours: 5 Days, Monday – Friday (Office Hours)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Lead, guide, and develop a team of Platform, SRE, and DevOps engineers, promoting a culture of high performance, teamwork, and accountability.
• Oversee system backend and infrastructure design to ensure scalability, reliability, and optimal performance.
• Drive the execution of complex, high-impact initiatives across multiple engineering teams.
• Define and implement a long-term technical strategy focused on platform scalability, security, and system resilience, aligned with business goals.
• Manage and enhance cloud infrastructure (preferably GCP), ensuring best practices in automation, monitoring, and cost optimization.
• Design, implement, and continuously improve CI/CD pipelines, infrastructure automation (Terraform), and container platforms (Kubernetes, Docker).
• Lead incident response and operational improvements to maintain high system availability and resilience.
• Work closely with cross-functional teams including product, engineering, and business stakeholders to deliver scalable and efficient solutions.

APPLY NOW!!!

• Bachelor’s degree in Computer Science, or a related discipline.
• Minimum 8 years of experience in Platform Engineering, Infrastructure, or Site Reliability Engineering (SRE).
• Proven experience in building, managing and leading high-performing engineering teams and deliver complex technical projects.
• Strong knowledge of backend architecture, system design, and cloud infrastructure management (GCP preferred)
• Solid understanding of CI/ CD pipelines, automation, monitoring, logging, tracing, and incident management principles.
• Hands-on experience with Infrastructure as Code (e.g. Terraform) and container orchestration tools (Kubernetes, Docker).
• Experience managing and scaling large databases (both relational and NoSQL) is an added advantage.
• Experience with Data Engineering, including tools such as BigQuery and Looker is a plus.
• Experience in cloud cost optimization and financial management is good to have.
• Strategic mindset with the ability to balance technical direction and business objectives.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83489 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Key Responsibilities

Software Systems Oversight
• Oversee the design, development, and evaluation of software systems usedacross Liquid’s core payment and AI-first platforms.
• Guide the selection or adoption of new software solutions, ensuring they meet organisational requirements in performance, security, compliance, andscalability.

Quality, Performance & Delivery Governance
• Monitor the results and quality of software solutions generated both manuallyand through AI-assisted development tools.
• Establish quality gates across the SDLC to ensure all software projects andsystem enhancements meet architectural, security, and regulatory standards.
• Review completed features and system updates to verify functional accuracy,performance benchmarks, and alignment with product objectives.

Technical Leadership & Proof-of-Concept Development
• Oversee the development of Proof-of-Concepts (POCs) for new features,architectures, and platform capabilities.
• Provide technical expertise and advice to the Product Owner and engineeringteams on feasibility, risks, solution options, and architectural trade-offs.
• Validate that all POCs and proposed solutions appropriately address security,resilience, and risk considerations.

AI-First Development Enablement
• Translate enriched BRDs/PRDs into structured, reusable prompts for theAI-first IDE, ensuring they accurately represent requirements and constraints.
• Maintain and evolve prompt templates, architectural blueprints, and coding standards to ensure consistency across AI-generated output.

Architecture, Standards & System Integrity
• Maintain Liquids technical rulebook, architectural patterns, approvedframeworks, and system design guidelines.
• Ensure software systems—whether AI-generated or manually engineered—adhere to established principles, NFRs, and platform strategy.

Cross-Functional Collaboration
• Partner closely with the Product Owner, Product Committee, DevOps, andengineering teams to ensure seamless transition from business requirements totechnical execution.
• Coach engineers on interpreting AI-generated artefacts and applyingarchitectural standards throughout development.

Requirements
• Experience as a Software Developer, System Analyst, Solution Architect,Technical BA, or similar role.
• Strong understanding of software design patterns, microservices, and cloudarchitectures (AWS preferred).
• Familiarity with AI-assisted development tools (Cursor, Windsurf, GitHubCopilot) or willingness to learn.
• Knowledge of secure coding, performance tuning, and non-functionalrequirements.
• Excellent ability to interpret business requirements and translate them intotechnical specifications and prompts.
• Strong communication skills and attention to detail.

Nice to Have
• Experience configuring enterprise IDEs or coding guidelines for teams.
• Exposure to automated testing, CI/CD, and DevSecOps.
• Familiarity with compliance regimes (PCI DSS, GDPR, ISO27001).

• Ability to translate high‑level business needs into detailed functional and non‑functional requirements.
• Skilled in designing end‑to‑end credit management processes, customer onboarding journeys, and risk portfolio management integrated workflows.
• Strong understanding of credit systems, decision rules and scoring engines, and their integrations across enterprise processing systems
• Proven experience leading and delivering large‑scale Retail Credit system implementation programs.

Domain Expertise

• 10+ years of overall experience with extensive experience in banking industry, specifically across retail lending products and credit cards
• Strong background in credit origination, collections, credit risk portfolio management and credit bureau reporting
• 5+ years of deep expertise in retail credit, including:
• Credit risk management (underwriting, credit decisioning, early warning, collections)
• Credit portfolio monitoring (scorecard development, risk segmentation, limit setting)

• Build APAC commercial capability across carriers, ports, and forwarders
• Lead adoption of advanced shipping technologies across global trade ecosystems

About Our Client

Our client is a digital trade and logistics technology platform backed by major industry stakeholders and global carriers. The organisation works closely with multinational enterprises, freight forwarders, and shipping lines to modernise trade documentation, supply‑chain visibility, and cross‑border workflows through secure digital solutions. With a growing footprint across Asia and beyond, the business is positioned at the intersection of logistics, fintech, and enterprise SaaS, supporting large‑scale digital transformation initiatives across global trade ecosystems.

Job Description

• Own and deliver regional enterprise sales targets across strategic and key accounts
• Manage complex, multi‑stakeholder enterprise clients, consolidating digital trade and logistics requirements
• Drive integration of digital solutions into customer supply‑chain, inventory and trade workflows
• Partner with product and solution teams to develop industry‑specific use cases and commercial strategies
• Collaborate with marketing on market insights, positioning, and go‑to‑market execution
• Develop partnerships with global carriers, freight forwarders, and industry stakeholders to accelerate adoption

The Successful Applicant

• Bachelor's degree or higher in business, technology, or a related discipline
• 8+ years of enterprise sales experience, including managing large, complex global clients
• Proven experience within shipping, logistics, supply chain, or trade‑related industries
• Strong background selling complex digital or SaaS‑based solutions at enterprise level
• Track record of navigating long sales cycles, multiple stakeholders, and solution integrations
• Comfortable with regional travel to support client engagement and business development

What's on Offer

This role offers the opportunity to take on a visible leadership position within a fast‑evolving digital trade ecosystem. You'll work closely with industry leaders, global enterprises, and cross‑functional teams while shaping the commercial direction of a high‑impact platform.

Contact

Kanika Sagar (Lic No: R22104649 / EA no: 18S9099)

Quote job ref

JN-032026-6981597

Phone number

+65 6416 9858

Michael Page International Pte Ltd | Registration No. 199804751N   

• Own end-to-end technical delivery of bank's technology initiatives, from pre project inception through post go live support, ensuring predictable, high quality outcomes.
• Provide hands on technical leadership across delivery teams, acting as an escalation point for design, implementation, and engineering decisions.
• Partner closely with business stakeholders, architects, and product owners to shape solution designs that meet functional and non functional requirements.
• Lead and govern delivery using a hybrid Agile model, combining Scrum/Scaled Agile practices with appropriate traditional controls for regulatory and enterprise needs.
• Drive engineering execution across multiple streams, ensuring effective sequencing of work, management of cross system dependencies, and timely delivery.
• Own technical delivery planning, including scope definition, estimation, dependency analysis, environment readiness, and release planning.
• Proactively identify, manage, and escalate technical, delivery, and operational risks, ensuring visibility in appropriate governance forums.
• Ensure delivery adheres to the Bank’s software development, security, DevSecOps, and release management standards.
• Maintain accountability for all delivery milestones, quality gates, and compliance checkpoints, ensuring audit and regulatory readiness.
• Lead solution design and implementation discussions, including APIs, integrations, and microservices, ensuring scalability, security, and resilience.
• Drive adoption of engineering best practices, including:

• Code and design reviews
• Automated testing and quality gates
• CI/CD pipelines and deployment automation
• Ensure quality-first engineering by embedding testing, security, and performance considerations early in the development lifecycle.

• Monitor delivery health using data-driven metrics such as velocity, cycle time, defect trends, environment stability, and release success rates.
• Actively participate in Scrum of Scrums and cross stream technical forums to resolve dependencies and alignment issues across teams.
• Lead regular delivery and engineering cadences (daily stand ups, sprint reviews, retrospectives, weekly delivery checkpoints) and track actions to closure.
• Own and govern change management, ensuring controlled scope evolution while safeguarding delivery commitments and technical integrity.
• During test and stabilization phases, actively drive defect resolution, managing SLA adherence, defect density, and re open rates.
• Ensure production readiness, including deployment planning, operational handover, monitoring, and support models.
• Foster a culture of technical excellence, inclusiveness, and continuous improvement, encouraging proactive participation and ownership within teams.
• Lead and contribute to cross team improvement initiatives across Agile delivery, DevSecOps tooling, architecture standards, delivery governance, and the Bank’s System Development Methodology

Job Summary

Reporting to senior leadership, we are seeking an experienced Software Development Manager (AI-focused) to lead our AI and software engineering teams in building, deploying, and scaling production-grade, machine learning-driven multimodal AI solutions. This role oversees the end-to-end acquisition, development, and delivery of AI-centric software systems across all organizational units, ensuring solutions are high-quality, scalable, secure, and aligned with our business innovation and AI product roadmap. You will lead technical strategy, drive engineering excellence, and manage cross-functional initiatives to deliver industry-leading AI products.

Key Responsibilities

1. Lead and manage the AI software development team on a daily basis, setting clear goals, priorities, and performance expectations.
2. Plan project timelines, allocate resources effectively, and ensure on-time, on-budget delivery of AI software solutions and product initiatives.
3. Participate in system architecture design and key technical decisions for AI/ML systems, multimodal model deployment, and distributed AI platforms.
4. Drive continuous process improvements, including scaling Agile/Scrum, DevOps, MLOps, and CI/CD practices across the engineering organization.
5. Collaborate closely with product, design, QA, data science, and research teams to align technical delivery with product and business objectives.
6. Monitor project progress, quality, and risks proactively, implementing corrective actions to mitigate issues and ensure delivery excellence.
7. Recruit, mentor, and develop high-performing team members, fostering career growth and technical excellence within the engineering organization.
8. Cultivate a high-performing, inclusive, and positive team culture that prioritizes innovation, quality, and continuous learning.
9. Oversee the acquisition and development of AI software systems across all organizational units, ensuring consistency with technical standards and security best practices.
10. Monitor the results, performance, and quality of all AI software solutions and projects implemented within the organization, driving data-driven improvements.
11. Oversee the end-to-end development of Proof-of-Concept (PoC) initiatives and AI solutions, validating technical feasibility and business value for production scaling.
12. Provide deep technical expertise on software and platform feature development for AI systems, ensuring that appropriate security, compliance, and risk factors are fully addressed in all development work.

Qualifications

1. Master’s degree or higher in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies), or a related engineering/technology faculty.
2. Experience Requirement: Minimum 5+ years of hands-on software development experience, with at least 2+ years of formal team management experience leading software engineering teams.
3. Technical Proficiency: Strong proficiency in mainstream programming languages (e.g., Python, Java, Go, C++) and modern software development tools, cloud platforms (AWS/GCP/Azure), and distributed systems.
4. AI/ML Expertise: Demonstrated experience building, deploying, and scaling AI/ML systems, large language models (LLMs), or multimodal AI solutions in a production environment.
5. System Architecture Expertise: Strong system design and architecture capabilities, with a proven track record of designing scalable, secure, and resilient AI software platforms.
6. Agile & DevOps Mastery: Deep familiarity with Agile methodologies (Scrum/Kanban), DevOps, MLOps, and CI/CD practices for enterprise software development.
7. Cross-Functional Leadership: Excellent communication, stakeholder management, and cross-functional collaboration skills to align technical and business teams.
8. Analytical & Problem-Solving Skills: Strong analytical, problem-solving, and decision-making abilities to resolve complex technical and operational challenges.
9. Preferred Qualifications: Experience with large-scale distributed systems, AI model deployment, cloud-native architectures, or enterprise AI product development is highly preferred.

Key Competencies

• Leadership and high-performing team management
• Deep technical breadth and depth in AI software development
• Results-driven, delivery-focused mindset
• Exceptional communication, coordination, and stakeholder management skills
• Strategic thinking and ability to align technical work with business goals

Key Responsibilities

Technical Leadership

• Lead and mentor a team of Java developers, providing technical guidance and best practices.

• Oversee the design and development of scalable and maintainable Java-based applications.

• Review system architecture and ensure adherence to coding standards and development frameworks.

Software Development Management

• Manage the full software development lifecycle including planning, development, testing, deployment, and maintenance.

• Coordinate with cross-functional teams to ensure project timelines and deliverables are met.

• Monitor development progress and ensure high-quality deliverables.

Architecture & System Design

• Design system architecture for enterprise applications and distributed systems.

• Evaluate and implement appropriate frameworks and development tools.

• Ensure systems are scalable, secure, and optimized for performance.

Project Coordination

• Work closely with product managers, stakeholders, and engineering teams to translate business requirements into technical solutions.

• Manage project priorities, resource allocation, and development schedules.

Quality & Performance

• Establish development standards, coding practices, and code review processes.

• Ensure system reliability, security, and performance through continuous improvement.

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.

• 7+ years of experience in Java software development.

• 2+ years of experience in leading or managing development teams.

• Strong proficiency in Java, Spring Framework, and enterprise application development.

• Experience with RESTful APIs and microservices architecture.

• Familiarity with database technologies such as MySQL, PostgreSQL, or Oracle.

• Experience with version control systems (Git) and development collaboration tools.

We are seeking an accomplished Cloud Technical Manager with deep technical expertise across multi-cloud platforms to lead cloud infrastructure operations for both commercial and Singapore Government-appointed agencies. This senior technical leadership role demands extensive hands-on experience managing complex cloud environments across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), with strong focus on both Linux and Windows system administration.

Key Responsibilities:

• Multi-Cloud Infrastructure Leadership & Architecture
• Technical Team Leadership & Mentorship
• Operating System Lifecycle & Patch Management
• Security Hardening & Compliance Management
• Infrastructure as Code (IaC) & Automation
• ITIL Process Management & Service Delivery
• Stakeholder Management & Communication
• Container Orchestration & DevSecOps
• Monitoring, Observability & Performance Optimization
• Documentation & Knowledge Management

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, Information Technology, or related technical field
• Minimum5 years of experience in infrastructure and cloud engineering roles with progressive leadership responsibilities
• Atleast 5 years of hands-on experience managing multi-cloud environments across AWS, Microsoft Azure, and Google Cloud Platform
• Minimum1 years of experience in regulated environments such as public sector, government, financial services, or healthcare
• Proven experience in 24/7 operational support environments with incident management and on-call responsibilities
• Demonstrated experience leading technical teams, mentoring engineers, and driving operational excellence initiatives

Technical Skills &Expertise:

• Multi-Cloud Platforms: Expert-level proficiency in Amazon Web Services (AWS), Microsoft Azure, and Google CloudPlatform (GCP) with hands-on experience across compute, storage, networking, security, and managed services
• Operating Systems: Advanced expertise in both Linux (RHEL, CentOS, Ubuntu, Amazon Linux) and Windows Server administration (2016, 2019, 2022, 2025) with deep troubleshooting capabilities
• Patch Management: Extensive experience with enterprise patch management using AWS Systems Manager, Azure Update Management, WSUS, SCCM, and YUM/DNF
• Security Hardening: Strong background in CIS Benchmark implementation, security remediation, and compliance frameworks (IM8, SOC 2, ISO 27001)
• Infrastructure as Code: Proficiency in Terraform, Ansible, AWS Cloud Formation, ARM templates, and GitOps practices
• Container Technologies: Experience with Docker, Kubernetes, Amazon ECS/EKS, Azure AKS, Google GKE, and container orchestration
• ITIL& ITSM: Deep understanding of ITIL v3/v4 processes with hands-on experience using ServiceNow, Jira, or similar ITSM platforms
• DevSecOps: Experience with CI/CD pipelines, security scanning integration, and familiarity with SHIP-HATS platform
• Scripting& Automation: Proficiency in PowerShell, Bash/Shell scripting, Python for automation and infrastructure operations
• Monitoring & Observability: Experience with Cloud Watch, Azure Monitor, GCP Cloud Monitoring, Prometheus, Grafana, ELK Stack, or similar platforms

Our client, a well-established MNC is seeking for a Customer Care Manager / Call Centre Manager / Contact Centre Manager - MNC - $ 7,000.00 + AWS + bonuses / Office hour

• Min a Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 5 years experience oversee a team of 50 to run daily call centre operation in a fast pace high volume environment
• Highly analytical, Strong communication and writing skills
• Confident to conduct presentation to top management
• Strong leadership qualities

Others

• Salary: Up to $ 7,000.00 + Attractive Bonuses
• 5 days work week, Office Hour
• East area

Interested candidate can send in your resume with a photo attached (word format prefer) to grayson.su@thetalentnetwork.com.sg

The AI Transformation Manager supports AI innovation delivery by helping teams convert business problems into research-backed requirements and validated solutions with well-documented outcomes.

This role works with business partners, product owners, service designers, and technical teams to run structured discovery, support rapid experimentation (including lightweight prototypes), and maintain strong documentation and reporting.

The purpose of the role is to reduce ambiguity early, so AI initiatives are built on evidence, clear user needs, and measurable success criteria, which is critical to delivering innovation that actually works in real workflows.

AI Discovery Documentation and Evidence-Based Reporting

• Support the Business Partner and Product Owner in creating and maintaining innovation documentation, including problem statements, hypotheses, user stories, product backlog items, PRDs, and basic evaluation criteria.
• Maintain detailed documentation of requirements, assumptions, decisions, experiment outcomes, and test results.
• Support data-informed decision-making by developing simple dashboards/reports to track experiment progress, adoption signals, and delivery milestones.
• Provide regular progress reporting to PMO, including what was tested, what was learned, and what decisions/risks are emerging.

Support AI Innovation Delivery

• Assist in the delivery of AI innovation initiatives within a defined workstream, supporting activities from analysis and research exploration through workshop and prototype.
• Work closely with the squad to clarify requirements during sprints, ensuring work items are testable and measurable.
• Support agile ceremonies (planning, stand-ups, retrospectives, showcases) and support sprint readiness through clear requirements and acceptance criteria.
• Track progress and highlight potential risks or blockers to the workstream lead.
• Collaborate with Service Designer/UX to map user journeys and identify where AI can create value (and where it needs guardrails).
• Support sprint tracking (velocity, burndown, outcomes) and highlight blockers—especially those tied to data availability, workflow fit, or model/tool limitations.
• Use agile tools (e.g., JIRA) to maintain clear and traceable requirements.

Run AI Research, Workshop Facilitation, and Problem Framing

• Conduct interviews, workshops, and lightweight research to understand business needs and translate them into AI-ready problem statements.
• Help define use cases, edge cases, exceptions, and constraints, including operational realities and user trust expectations.
• Translate needs into detailed specifications/user stories with acceptance criteria that include both functional outcomes and basic AI success measures (where relevant).
• Support the Business Partner, Product Owner, and Service Designer in workshops and meetings, capturing decisions and follow-ups clearly.

Solution Analysis, Prototyping Support, and Testing

• Support early validation through simple prototypes, feasibility checks, and gap analysis, using available tools to make concepts tangible.
• Assist in defining acceptance criteria and supporting UAT, ensuring validation includes user usefulness and quality expectations, not just functionality.
• Prepare UAT scripts with QA testers; collate results and consolidate defects/feedback for Product Owner/Tech Lead triage.
• Document test findings, key issues, and recommended next steps.

Support Change Management and Continuous Improvement

• Prepare SOPs, training guides, and user communications for AI-enabled workflow changes.
• Gather feedback post-implementation and support continuous improvement loops (e.g., workflow tweaks, clarification of requirements, backlog enhancements).
• Identify opportunities for process optimization and improved user experience.
• Participate in team discussions and knowledge sharing; contribute to a positive, solution-oriented culture.

Skills for Success:

- At least 2-4 years of relevant experience in product support / project delivery / business analysis

- Exposure to agile delivery in a squad/team setting (writing stories, supporting ceremonies, basic sprint reporting).

- Experience gathering requirements through interviews/workshops, and producing clear documentation (BRD/PRD/user journeys/user stories).

- Some involvement in testing support (UAT coordination, test scripts, defect logging) and stakeholder follow-ups.

1. AI innovation discovery basics: can help frame problems into hypotheses, define simple success measures, and capture assumptions/constraints clearly.
2. Requirements & documentation quality: strong in user stories, acceptance criteria, process maps/user journeys, and traceability from need → build → test.
3. Agile toolkit: comfortable with JIRA (or similar), sprint support, dependency tracking, and producing clear status reporting/dashboards.

1. Structured communication: writes and speaks clearly; can summarise workshops into decisions, actions, and next steps.
2. Stakeholder handling: confident working with multiple teams, following up, and keeping people aligned on requirements.
3. Curiosity & learning mindset: asks good questions, is comfortable with ambiguity, and iterates based on new information.

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 offices around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Technology Group
We experiment, design, and lead a 24×7 global business where we support core capabilities in asset management, trading, investment operations, and risk management. We deliver secure, reliable, and integrated solutions, and provide insights on new, and emerging technologies. 

Enterprise and Data Technology
Enterprise & Data Technology builds and advances the technology that underpins our enterprise and data capabilities. It brings together our core technology and data experts to design and deliver platforms for integration, analytics, and innovation. By combining these strengths into one coordinated group, we create seamless solutions that connect systems, improve data accessibility, and leverage AI at the platform level to enable smarter decision-making. Through modern, scalable, and secure technology, the team empowers the organisation with tools that drive insight, collaboration, and operational excellence.

What impact can you make in this role?
You will strive to build a high-performance enterprise data infrastructure, and create a results-driven approach with data products.

What will you do as a Programme Manager?
This role supports our Enterprise and Data Technology (EDT) division within Technology Group with a focus on managing multiple strategic projects to collectively achieve the objective of delivering meaningful and impactful business benefits to GIC

• Analyse and understand the how various projects fit into EDT’s roadmap and their inter-dependencies to be able to proactively identify potential issues and opportunities of reducing delivery complexity and risk.
• Proactively engage key senior business stakeholders to stay aligned on business objectives, and work closely with Engineering, Product and Project teams on delivery.
• Create relevant project milestones as checkpoints to stay aligned to business objectives, and resolve conflicts among projects on resourcing, timeline, priority, or stakeholder impact by understanding root cause, propose solution analysis and options, and resolve issues with right decision maker or forum.
• Constantly review and optimize overall delivery across multiple strategic initiatives by reprioritisation, resequencing, and reposition individual projects to ensure the department stay agile and focused on maximizing business benefits to GIC at enterprise level.
• Work closely with Director’s Office on change management

What makes you a successful candidate?

• Bachelor’s degree in Computer Science, Information Technology, Business or equivalent experience
• At least 10 years of relevant experience in IT project / program management, business analysis, project delivery and/or product management
• Demonstrated experience in leading complex projects and implementing enterprise-level software solutions
• Strong understanding of budgeting and business planning
• Good team player who is keen to learn, independent, and possesses strong analytical, problem-solving and interpersonal skills
• Strong communicator with the ability to iterate through the requirements in phases, ensuring alignment with business sponsors, stakeholders, and department objectives

 
Work at the Point of ImpactWe need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.     

Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection.  At the same time, we believe that flexibility allows us to do our best work and be our best selves.  Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer 
GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Learn more about our Technology Group here: 
https://gic.careers/group/technology-group/
                                                                            

To be considered for the role, please submit a formal application through the GIC Careers site at
https://careers.gic.com.sg/job-invite/16495/