We are seeking a hands-on and experienced Assistant Technical Manager (Service Team) to support and lead service operations across key client sites in Singapore.

You will play a critical role in ensuring system reliability and service excellence for large-scale Audio-Visual (AV) and integrated systems deployed across Singapore’s national and iconic projects.

Job Description

• Assist in managing daily service operations across multiple client sites
• Lead and supervise a team of Service Engineers and Technicians
• Oversee troubleshooting, fault diagnosis, and rectification of AV systems
• Provide technical support for complex issues and service escalations
• Ensure timely response and resolution in accordance with service standards
• Plan and manage preventive maintenance schedules
• Liaise with clients and internal teams to ensure smooth service delivery
• Monitor service performance, quality, and safety compliance
• Coach and develop team members to strengthen technical capabilities

Requirements

• Diploma / Degree in Electrical, Electronics, or related Engineering field
• Minimum 5–8 years of experience in Audio-Visual (AV) systems, with service or maintenance exposure
• Experience in leading or supervising a service team
• Strong troubleshooting and fault-finding skills
• Familiar with maintenance planning and service operations
• Good communication and stakeholder management skills
• Able to manage multiple sites and respond to operational needs 

Job Description:

• Responsible for managing key customer accounts and identifying new business opportunities,
• In charge of expanding the market share while developing and executing sales strategies
• In charge of forecasting sales and establishing revenue targets set by company
• Responsible for preparing and negotiating proposals, quotations, and agreements with customer
• Ensure timely delivery of services to and payment from customers
• Responsible for coordinating with different department to ensure support to customers

Job Requirement:

• Minimum Degree in Mechanical/Manufacturing/Aeronautical Engineering or equivalent.
• Minimum 3 years of working experience in sales in the aerospace or aviation industry
• Oversea Travelling required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

JOB MISSION

The Application Engineer Manager is responsible for the day-to-day management, training and development of Application Engineers who provide support for integration or technical projects.  Help manage the P/L (profit and loss) while ensuring all client and company business needs are met. 

DUTIES

·       Attend meetings with customers and Project Management team to analyze and determine customer system needs and provide recommendations.

·       Understand all customer commitments / contracts/ standards and ensure that all fulfilments are met to milestones and quality standards.

·       Ensure new hires are trained to comply with client standards/processes.

·       Work with the Design and Project Management team to engineer systems.  Take overall responsibility for estimating Application Engineering tasks during projects.

·       Create test plans, coordinate with commissioning team and test systems.

·       Create and set up the server OS, database, application, and services in line with the client’s requirements.

·       Configure the system to continue to run in an optimal state via regular archives, backups, and maintenance.

·       Work with the commissioning engineers to fully test and bring the system online.

·       Customize system to customers’ business model.

·       Work in compliance with the company’s Health and Safety standards and requirements—with the safety of self and others in mind at all time.

SECONDARY DUTIES

·       Troubleshoot system / security network related issues over the phone.

·       Train customers and technicians on proposed and installed systems.

·       Document and maintain system architecture and parameters based on customer standards.

·       Continue to investigate new technologies that can assist our customer base and increase our productivity.

·       Continue higher education in management or security industry to support management role.

·       Attend industry tradeshows as needed and maintain a professional working relationship with manufacturers.

MANAGERIAL RESPONSIBILITIES

·       Oversee Application Engineering team, and work together with Project Management team, to ensure client needs are met with minimal scheduling conflict.

·       Identify and plan for future hiring needs.

·       Responsible for initiating and participating in the hiring efforts for the Application Engineering team by alerting HR and Director of Professional Services of open positions.

·       Work with Director of Professional Services to ensure company strategic policy and technological consistency is achieved globally.

·       Mentor Application Engineers to enhance both technical & general business management skills. 

·       Empower Application Engineering team to keep up to date with current market developments and further their continuous professional development.

·       Continually improve quality and efficiency within the organization.

·       Schedule and coordinate Application Engineers for projects.

·       Responsible for approving timesheets, expense reports and leave applications.

·       Hold regular one-on-one meetings with direct reports.

·       Responsible for scheduling technology training as directed by the Director of Professional Services.

·       Review RFP, RFI, RFQ’s and provide feedback to ensure a successful proposal.

·       Work with various teams to develop a statement of work.

·       Review team-created project plans and identify deficiencies and corrective measures.

SKILLS

• Customer-focused with strong written and verbal communications skills

• Ability to efficiently manage people multiple tasks, activities, and events simultaneously

• Strong interpersonal skills and proven ability to drive results in a multicultural and global environment.

• Effective ability to prioritize, provide leadership and direction to others.

QUALIFICATIONS

·       Bachelor’s degree in Computer Science or relevant industry experience.

·       Minimum of five years managing a team of five or more direct reports.

Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Technical Procurement Manager

We are looking for a hands-on Technical Procurement Manager to join our Supply Chain team in Singapore. In this pivotal role, you will be the key link between innovation and supply chain execution, ensuring the successful sourcing of critical electronic components for our hearing aids and accessories.

You will play a vital role in securing our supply chain resilience by supporting New Product Introduction (NPI) projects and leading "2nd Sourcing" initiatives. You will work closely with a global matrix organization, including R&D, Engineering, Quality, and Strategic Procurement, to identify cost-effective components that meet the strict standards of medical device manufacturing.

More about the role:

• New‑Product Sourcing

 Work with R&D and Strategic Procurement to define technical and cost requirements for hearing‑aid components (e.g., ICs, MEMS microphones, batteries, PCBs, plastics, connectors).

 Identify and evaluate new suppliers for electronic and mechanical parts used in small‑form‑factor medical‑device products.

 Support supplier qualification, sample testing, and first‑article inspections for new products.

• 2nd‑Sourcing & Risk Mitigation

 Lead or support 2nd sourcing projects for key components to reduce single source risk and improve cost partnering effectively with measure owner in strategic procurement.

 Compare current and alternative suppliers on price, quality, capacity, and lead time.

 Help launch second source parts through validation, change control, and documentation.

 Technical & Supplier Evaluation

 Review technical data, drawings, and process capability of suppliers (e.g., SMT, injection molding etc.).

 Coordinate reliability tests and first‑article inspections where needed.

 Ensure suppliers meet basic medical‑device quality expectations.

• Cost‑Down & Value Engineering

 Support cost‑reduction activities on new and existing components, including design‑for‑manufacturing and part‑commonization.

 Analyse total cost impacts (unit price, lead time, inventory, obsolescence) for sourcing decisions.

• Cross‑Functional Collaboration

 Be the main procurement contact between R&D, Engineering, Quality, Manufacturing, Supply Chain and suppliers for sourcing and qualification topics.

More about you:

You are a technically savvy procurement professional with a solid foundation in electronics manufacturing. You are comfortable diving into technical data and drawings and can communicate effectively with both engineers and suppliers. We value analytical rigor and the ability to manage multiple projects under tight deadlines.

• Bachelor’s degree in Electronics, Electrical, Mechanical, Materials, or Supply Chain.

• 7 years of experience minimum in sourcing, procurement, or engineering within the electronics, medical device, or consumer hardware industry. Experience with hearing-aids or audiology products is a distinct advantage.

• A practical understanding of electronic components (PCBs, ICs, MEMS) and precision plastic parts used in small-form-factor devices.

• Strong analytical skills with hands-on proficiency in MS Excel. Experience with PLM and ERP systems (e.g., SAP, Arena, Windchill) is essential.

• The ability to work independently and collaboratively within a cross-functional team environment.

More about what we offer:

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Interested candidates, please submit your updated resume with your current and expected remuneration to Ms vivi , Talent Acquisition Manager at vivi.dai@sonova.com. We are regretful that only shortlisted candidate will be contacted.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Data Center Sourcing Manager

Job Summary

Altuscloud is seeking a Data Center Sourcing Manager to support the sourcing and procurement of colocation capacity for our cloud infrastructure platform. This role will be responsible for identifying suitable data center partners, conducting technical and commercial evaluations, and supporting vendor selection and contract negotiations to secure reliable and cost-effective infrastructure capacity.

The successful candidate will work closely with Engineering, Infrastructure, and Commercial teams to support the Company's regional growth and expansion plans.

Key Responsibilities

Data Center Sourcing & Procurement

• Support the development and execution of data center sourcing strategies to meet business growth requirements.
• Identify, evaluate, and engage potential colocation providers and infrastructure partners.
• Conduct technical and commercial assessments of data center facilities and service offerings.
• Support capacity planning activities and assist in securing suitable colocation space, power, and connectivity resources.
• Maintain relationships with existing and prospective data center providers.

Technical Evaluation

• Perform technical due diligence on data center facilities, including:Power availability and redundancyCooling systems (air-cooled and liquid-cooled environments)Network connectivity and carrier ecosystemSecurity, operational processes, and facility resilience
• Work with internal technical teams to validate infrastructure requirements and deployment feasibility.
• Assist in evaluating solutions for high-density compute environments.

Vendor Management & Commercial Support

• Prepare and manage Requests for Proposal (RFPs), Requests for Quotation (RFQs), and vendor evaluation processes.
• Support commercial discussions and contract negotiations with data center operators and service providers.
• Review pricing structures, service level agreements (SLAs), and commercial terms.
• Coordinate internal approvals and maintain procurement documentation.

Market Research & Industry Analysis

• Monitor market developments, pricing trends, and capacity availability across key regions.
• Conduct competitive and market analysis to support sourcing decisions.
• Provide insights and recommendations on emerging data center technologies and infrastructure trends.

Cross-Functional Collaboration

• Collaborate with Engineering, Infrastructure, Operations, Finance, Legal, and Business teams throughout the sourcing lifecycle.
• Support contract review and vendor onboarding processes.
• Participate in internal planning and reporting activities related to infrastructure expansion projects.

Requirements

• Bachelor's Degree in Engineering, Supply Chain Management, Business Administration, Information Technology, or a related discipline.
• At least 4 years of relevant experience in data center sourcing, colocation procurement, infrastructure procurement, vendor management, or related fields.
• Experience evaluating or procuring data center capacity, including colocation space, power, cooling, and connectivity services.
• Good understanding of data center infrastructure concepts, including power density, cooling technologies, redundancy models, and networking fundamentals.
• Strong communication, stakeholder management, and negotiation skills.
• Ability to work effectively with both technical and commercial teams.
• Strong organizational and project coordination capabilities.
• Willingness to undertake occasional regional travel when required.

Preferred Qualifications

• Experience supporting cloud infrastructure, AI infrastructure, high-performance computing (HPC), or related technology environments.
• Exposure to data center providers and infrastructure markets in Singapore, APAC, or other international regions.
• Familiarity with high-density rack deployments and advanced cooling technologies.
• Experience working in a fast-growing technology, cloud, or infrastructure-related business environment.

Equal Opportunity Statement

Altuscloud is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace and welcome applications from qualified candidates regardless of background.

• Provide technical support, troubleshooting, and project management for IP-based Access Control Systems, Time Attendance Systems, Video Intercom Systems, and Home Automation Solutions.

• Design wiring diagrams and perform system configuration, testing, and commissioning.

• Conduct on-site training for clients, vendors, and project team members.

• Implement and configure internet and Wi-Fi settings for smart home and automation systems.

• Install, maintain, and support IT infrastructure services, including Active Directory (AD), DNS, DHCP, DFS, WSUS, and IIS.

• Configure and implement wired and wireless network solutions.

• Ensure projects are delivered on time and in accordance with technical requirements.

⇒ Role Summary

We are looking for a highly analytical and technically strong Technical Project Manager to support the design and execution of cloud adoption initiatives across all 10+ APAC countries.

This role requires someone who can translate strategic cloud direction from global headquarters into practical, scalable, and cost-conscious implementation plans for the region. The ideal candidate will combine technical depth (Infrastructure), structured problem-solving, strong communication skills, and executive-level presentation capability.

The person will work closely with regional leadership, country teams, architecture teams, infrastructure/platform teams, and global stakeholders to shape actionable cloud adoption roadmaps using existing technology refresh investment wherever possible.

⇒ Main Responsibilities

Cloud Strategy Translation & Solution Structuring

• Understand cloud strategy, architectural direction, and transformation priorities coming from global headquarters.
• Translate central strategy into pragmatic regional implementation models suitable for APAC environments.
• Assess existing infrastructure, application landscapes, platform capabilities, and country constraints to identify practical adoption opportunities.
• Help define cloud adoption building blocks, target-state patterns, and reusable implementation approaches across countries.
• DevSecOps Practices: Partner with CIO DevSecOps expert to track DORA metrics and drive continuous improvement.

Budget-Conscious Transformation Planning

• Work closely with regional teams to align cloud adoption plans with existing technology refresh budgets or to highlight budget requirements with relevant ROI.
• Strong proficiency in Excel with the ability to perform financial analysis, track budget, model investment scenarios and support cost-conscious decision-making.
• Identify opportunities to leverage planned refresh cycles to accelerate cloud modernization without creating unnecessary incremental spending.
• Build logical, financially aware implementation proposals that maximize value across the 10+ country portfolio.

Technical Project Delivery

• Structure and coordinate cloud adoption workstreams across multiple countries.
• Drive planning, dependencies, risk tracking, governance, and execution follow-through.
• Work with infrastructure, platform, DevSecOps, architecture, and country teams to ensure alignment between strategy and execution.

Stakeholder Management & Executive Communication

• Prepare clear, structured, and high-quality presentations for senior management, steering committees,and regional governance forums.
• Support leadership in framing cloud adoption proposals, investment narratives, and execution progress updates.
• Participate in meetings with senior stakeholders and represent the project in a confident and professional manner.

⇒ Qualifications & Experience

• Bachelor's Degree in Information Technology or relevant fields.
• Excellent communication with 8-12 years of experience with over 5 years in Technical Project Delivery and direct exposure to Cloud, Infrastructure platform engineering, automation and/or DevSecOps environments.
• Strong experience in technical project/program management within infrastructure, cloud transformation, platform engineering, or enterprise architecture environments.
• Good understanding of cloud adoption, cloud migration patterns, infrastructure modernization, automation, DevSecOps, and platform engineering concepts.
• Ability to engage technically with architects and engineers while also translating discussions into business- ready decisions.
• Experience working across multiple countries, distributed teams, and regional/global governance models.
• Experience preparing senior management presentations, steering committee materials, and executive-level communication.
• Knowledge of banking-sector regulatory frameworks and experience embedding controls into technology programs is a plus.

Responsibilities

·      Define and drive the vision, roadmap, and maturity model for application security across the enterprise.

·      Align application security initiatives with business objectives, compliance requirements, and risk management frameworks.

·      Act as the primary liaison between development teams, security functions, and executive stakeholders.

·      Secure Development Lifecycle (SDLC) Integration

·      Embed security practices into the SDLC, including threat modeling, secure design reviews, and code analysis.

·      Champion DevSecOps principles, ensuring security automation and continuous integration pipelines are robust and scalable.

·      Provide guidance on secure coding standards, frameworks, and best practices.

·      Establish policies, standards, and metrics to measure application security effectiveness.

·      Conduct regular risk assessments and oversee remediation of vulnerabilities.

·      Lead and mentor a team of application security engineers and specialists.

·      Partner with product owners, architects, and developers to balance innovation with security requirements.

·      Build strong relationships with executive leadership to communicate risks, progress, and strategic priorities.

·      Evaluate emerging technologies, tools, and methodologies to enhance application security capabilities.

Qualifications

·      Bachelor’s or Master’s degree in Computer Science, Information Security, or related field.

·      8+ years of experience in application security, software development, or cybersecurity, with at least 3 years in a leadership role.

·      Strong knowledge of secure coding practices, OWASP Top 10, and modern application architectures (cloud-native, microservices, APIs).

·      Hands-on experience with application security tools (SAST, DAST, IAST,RASP, container security).

·      Proven ability to lead cross-functional teams and influence executive stakeholders.

·      Excellent communication, leadership, and problem-solving skills.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to debbie@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

 Tel: 69509748

http://www.peopleprofilers.com

debbie@peopleprofilers.com

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

Job Summary:

The Lead Technical Manager will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.

Job Responsibilities:

• Oversee the whole process of service cum maintenance workflow.
• Front line contact with client representatives on all service/maintenance related issues.
• Lead a team of service team members.
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics.
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships.
• Possess a knowledge base of each client's business, organization and objectives.
• Be responsible for operationally managing multiple aspects of the team.
• Must be a team player.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks.
• Enhance current documentation of all infrastructure components and operation processes.
• Track and identify the new opportunities to improve our methodology and training offerings.
• Build technical relationship with prospects or existing/new customers.
• Sets targets, implement guidelines, and assists with any issues the team member may have.
• Communicates effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
• Handle customer complains.
• Participate in all programs and enforces all policies relating to performance evaluations and career development planning.
• All other duties as assigned by management.

Job Requirements:

• Minimum 6 years related experience with demonstrable record of success
• Good communicator with excellent coordination skills
• Ability to work with multiple discipline projects
• Committed individual with great initiative and strong problem-solving skills
• Diploma or Degree in Electrical / Mechanical Engineering/Computer Science or its equivalents
• Possess good leadership and organizing abilities
• Experience in the Security and CCTV industry and exposure to products and operations will be an added advantage

Job Description

1. Read and understand all the awarded project documents, specification and contract requirements.

2. Provide technical guidance on curtain wall, cladding, glazing and all related façade drawing works for design team.

3. Coordinate with internal team for the façade works submission schedule, track / monitor properly for the submission, reply and approval to avoid delaying of façade works. And highlight to the team if any issues and risk for the project timeline/schedule.

4. Lead façade design review and ensure compliance with codes and project specifications and requirements.

5.Coordinate with architects, engineers, contractors, suppliers, etc.. to resolve all the design / technical issues, and get acceptance from external related parties for the design proposal.

6. Attend all necessary internal and external meetings.

7. Prepare meeting agenda and meeting minutes

8. Raise RFIs and monitor the reply timely.

9. Maintain proper record and documentation to monitor submission, replies, confirmation and approval.

10.Support project operations through administrative and coordination tasks as required, including but not limited to:

-Material Samples submission and comments / approval;

-Material proposal and comments / approval;

-Any site works support when required;

- Any site works QA/QC support;

- Cost proposal / submission for any design changes, additional / omission works

11.Any other ad-hoc duties as assigned by the supervisor.

Job Requirements:

1. At least degree holder in relevant fields
2. Strong technical façade design experience min. 8 years

3.Communication skills are a major part of this role as extensive liaison with clients, consultants, contractors and suppliers is necessary to ensure project commitments are met.

Working Hours:

• Monday–Friday: 9:00am – 6:00pm

• Alternate Saturdays: 9:00am – 1:00pm (WFH arrangement available after 3 months of probation.)

Benefits: AWS, Variable Bonus, Festival Benefits, Monthly Claimable Allowance, Annual Medical Check-Up, and more.

Program Management

• Escalation Management & Resolution: Serve as the primary point of contact for customer escalations, coordinating with internal stakeholders (Operations, Tech, and wider group) to deliver rapid resolutions or proposed alternatives.

• Issue Triage & Root Cause Analysis (RCA): Triage and manage customer issues/concerns based on severity and complexity, conducting root cause analyses with internal teams and communicating findings and supporting explanations back to the customer.

• Performance Monitoring & Improvement: Proactively track customer performance, intervening when customer satisfaction is at risk, and identifying future gaps or needs that require long-term solutions (e.g., raising Change Requests).

• Stakeholder Communication: Support a co-owned responsibility for continuous improvement by analyzing reporting data, articulating detailed findings in regular customer business reviews, and establishing follow-up and corrective action plans.

• Process Design & Governance: To enhance current processes and implement process documentation by contributing to the drafting of Standard Operating Procedures (SOPs) and Key Performance Indicators (KPIs) for new projects and existing accounts.

Onboarding (non-technical) and Project/Campaign Management

• Account Manager Enablement: Establish and maintain centralized repositories for standard API documents and customer questionnaires to ensure Account Managers (AMs) are fully prepared.

• Technical Onboarding Coordination: Translate customer questionnaire information into standardized templates, accurately raising Change Requests (CRs) in JIRA with appropriate labeling to the Tech team to streamline the process and minimize manual work.

• Resource Advocacy: Actively participate in bi-weekly Tech CR prioritization meetings to advocate for and secure required technical resources for projects.

• Integration & Setup Management: Develop and manage generic setup guides and platform-specific integration processes (e.g., Shopify, Shopcada email processes). Co-manage specialized settings (e.g., enabling ATL, ODD) during critical New Product Introduction (NPI) phases.

• Post-Launch Hypercare: Lead the mandatory 2-week post-go-live "hypercare" period as dedicated co-support with the AM to ensure a smooth transition to business-as-usual (BAU), with authority to proactively extend the period based on project complexities.

• Project Go-Live Communication: Communicate go-live statuses, starting dates, and specific service scopes for new accounts and projects to all relevant internal stakeholders during weekly or ad-hoc meetings.

• System Awareness: Proactively inform the broader sales team of upcoming system enhancements or technical migrations (e.g., future replacements of the ePOD portal).

Requirememts

• Bachelor’s degree in Business, Transportation, Logistics, Supply Chain Management or related field preferred; or equivalent combination of work experience.

• A minimum of 2 years of experience working within the logistics, supply chain or freight forwarding industry

• Customer facing roles preferred with experience in key account program and onboarding management.

• Working knowledge of MS and Google tools, WMS and/or TMS systems is preferred

• Experience in Project management, warehousing, transportation, supply chain design

• Able to conduct business requirement workshops, align with operations and IT on the proposed solutions

• Attention to detail and demonstrated initiative; self-starter who is organized with strong decision-making capability and emotional maturity

• Ability to identify and mitigate risks in both operationally and commercially proposals

• Strong interpersonal skills and the ability to develop and maintain good working relationships with staff, executive team, external partners, etc.

• Ability to demonstrate initiative, work on assigned development tasks independently, leverage team members and resources as necessary, apply critical and creative thinking, challenging the status quo where necessary

• Strong analytical background ( ie : Process flow, system information flow and reports analysis) 

• Ability to work comfortably with incomplete information and deal with ambiguity in a fast-paced, high-pressure environment to meet project deadlines. 

• Proactive problem solver, expected to present problems and recommendations simultaneously

1. Fraud Program Strategy & Execution

• Program Ownership: Lead the planning, execution, and monitoring of high-impact fraud programs, ensuring alignment between local and regional execution and global fraud strategies.

• Operational Transformation: Drive the implementation of new fraud detection models/initiatives, ensuring seamless integration and implementation across diverse markets.

• Lifecycle Management: Manage program timelines, risks, and resources using project management tools to ensure all fraud initiatives are delivered.

2. Risk Oversight & Performance Analytics

• Data-Driven Governance: Define, track, and report on fraud-related KPIs. Use data insights to monitor the success of prevention initiatives, identify systemic vulnerabilities, and strategise fraud-prevention actions.

• Optimisation & Automation: Partner with Data and Product teams to design dashboards and enhance automation, reducing manual intervention while minimising false positives for an improved customer experience.

• Strategic Reviews: Lead post-implementation reviews and "lessons learned" to integrate insights into future fraud prevention product roadmaps and predictive capabilities.

3. Strategic Influence & Cross-Functional Partnership

• Fraud SME: Serve as the senior subject matter expert for fraud operations, providing guidance to cross-functional teams on navigating complex fraud risks and project milestones.

• Stakeholder management: Act as the primary fraud representative for Product, Finance, Legal, and Marketing, translating technical fraud insights into actionable business recommendations for leadership.

• Design-to-Launch Integration: Collaborate with product teams to embed fraud prevention into the rollout of new features and digital tools from the design and discovery phase onward.

4. Change Management & Operational Integrity

• Change Advocacy: Lead change management processes to ensure smooth transitions as new fraud tools, methods, and policies are adopted across the organization.

• Policy & Compliance: Establish and enforce governance frameworks that ensure fraud operations remain compliant with audit, security, and regulatory standards.

• Global Alignment: Engage stakeholders across different regions to drive buy-in and ensure organizational alignment on new fraud mitigation processes.

We are seeking an experienced Technical Manager BMS & Engineering Manager to lead a team of engineers in designing, developing, and implementing advanced Building Management Systems for commercial and industrial facilities.

The ideal candidate will have strong expertise in Siemens PLC systems as the primary platform, while also possessing working knowledge of other BMS solutions and protocols. This role involves close collaboration with our AI Smart Building team to integrate BMS/iBMS solutions into AI-driven smart building systems.

Key Responsibilities:

Project Coordination & Implementation

• Coordinate and manage end-to-end implementation of BMS projects, including:

* HVAC system (Chilled Water plant, AHU, FCU)

*Different protocol (API, OPC) to Integrate with other systems

*Basic knowledge of electrical circuit design

*Basic knowledge of ACMV equipment such as pump, chiller, valve

• Lead project and discuss with customer on technical issues and execute from design review through commissioning and handover.
• Analyze, inspect, and resolve implementation challenges to meet customer requirements and operational objectives.

Technical Leadership & System Assessment

• Conduct site surveys, feasibility studies, and detailed system assessments to ensure technical compatibility, performance, and scalability.
• Review system designs, control strategies, and integration architectures for compliance with project and operational standards.
• Troubleshoot and resolve technical issues during implementation and post commissioning phases.

Planning, Budgeting & Procurement

• Work closely with Project Management team and assist in developing project schedules and budgets.
• Oversee procurement of materials, hardware, software, and equipment required for project delivery.
• Coordinate with vendors and contractors to ensure quality, compliance, and timely delivery.

Integration with AI Smart Building Systems

• Work closely with the AI Smart Building team to provide domain knowledge and design specifications for integrating BMS/iBMS solutions into AI-driven smart building platforms.
• Ensure seamless inter-operability between traditional BMS systems and advanced AI analytics for energy optimization, fault detection & diagnostic, and smart operations.

Stakeholder & Cross-Functional Collaboration

• Coordinate with external stakeholders such as consultants, contractors, and clients to align technical and operational expectations.
• Act as a technical point of contact for customers, ensuring satisfaction throughout the project lifecycle.

Product Feedback & Continuous Improvement

• Provide structured feedback to product development and data engineering teams regarding implementation challenges, system performance, and support issues.
• Contribute to continuous improvement initiatives to enhance product reliability, usability, and operational efficiency

Documentation & Reporting

• Maintain comprehensive and accurate project documentation, including:

*System architecture drawings and schematics

*Simple electrical circuit diagrams

*Control System Write-Ups or FDS documentation

*Operation and maintenance manuals

*FAT (Factory acceptance test) and SAT (Site acceptance test) documents

• Ensure documentation meets internal standards and client requirements.

Job Requirements Education:

Bachelor’s Degree :

Electrical or Electronic Engineering /Mechanical Engineering/Building Automation or a related engineering discipline

Experience

o Minimum 10–15 years of Operational Technology (OT) experience, including:

BMS system and solution design, development and implementation.

Strong knowledge of :

o Control Systems

o Chilled Water Systems and Chiller Plant Optimization(preferred)

o Electrical line Diagram (SLD)

o Basic understanding of Data Science and Machine Learning

o Primary expertise in Siemens PLC systems, Codesys or other IEC 61131-compliant software platform, with working knowledge of other BMS platforms and protocols (BACnet, Modbus, KNX, API, OPC, etc).

Requirements

Key Responsibilities:

1. Lead the development, testing, and deployment of applications on the OutSystems platform, ensuring alignment with business goals.

2. Manage and mentor a team of developers, providing guidance on best practices and fostering professional growth.

3. Collaborate with stakeholders, including Product Owners and cross-functional teams, to define technical requirements and deliver tailored solutions.

4. Oversee the maintenance and optimization of applications for performance, scalability, and reliability.

5. Troubleshoot and resolve critical system issues, ensuring seamless application functionality and minimal downtime.

6. Review and approve functional components, including screens, business logic, and custom UI, developed using OutSystems.

7. Establish and enforce development standards, documentation practices, and quality assurance protocols.

8. Drive agile project management methodologies to ensure timely delivery of high-quality applications.

9. Define and maintain the applications’ data models, ensuring proper referential integrity and scalability.

10. Lead the development of features and components that align with User Experience (UX) goals and organizational standards.

Qualifications:

• Extensive experience with the OutSystems platform (certification preferred).
• Proven track record in a leadership role, managing technical teams or projects.
• Strong background in software development, with expertise in JavaScript, CSS, C# and .NET.
• Proficiency in web technologies such as HTML, REST APIs, and SOAP.
• Deep understanding of full-stack development and best practices.
• Expertise in database systems (e.g., MSSQL, Oracle) and designing scalable data models.
• Experience with agile project management methodologies.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, interpersonal, and leadership abilities.
• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent

• Strong understanding of cloud architecture principles, design patterns, and best practices for enterprise-scale deployments.
• Proven hands-on experience with public cloud platforms, particularly AWS and Azure, covering both Day 1 (deployment, configuration, migration) and Day 2 (operations, monitoring, optimization, incident response) activities.
• Experience with automation and Infrastructure-as-Code (IaC) using tools such as Terraform, CloudFormation, or ARM templates; proficiency in Python for scripting and workflow automation is an advantage.
• Familiarity with hybrid and multi-cloud environments, with Google Cloud knowledge considered a plus.
• Strong collaboration skills with the ability to work effectively in cross-functional, agile, and DevOps-driven teams.
• Demonstrated critical thinking, analytical ability, and creative problem-solving in cloud deployment, security, and operations.
• High attention to detail with a focus on quality, scalability, resilience, and cost optimization in cloud solutions. 

Experience Requirements

• 6+ years of experience in cloud infrastructure deployment and operations using Terraform, AWS Cloud Formation Template / Azure Resource Manager.
• Proven experience delivering cloud solutions for enterprise and/or government sector clients in Singapore.