Infra Engineer (Application & Performance)
2 months ago
Job Responsibilities:Provide end-to-end troubleshooting across application, middleware, and database layers in multi-tier environments. Analyze and re.....
Job Responsibilities:
- Provide end-to-end troubleshooting across application, middleware, and database layers in multi-tier environments.
- Analyze and resolve performance issues related to application, middleware (WAS), and database interactions.
- Support core banking and enterprise systems across Indonesia, Vietnam, and Cambodia entities.
- Review system architecture and identify gaps in integration, performance, and scalability.
- Work closely with vendors and local IT teams to drive issue resolution and ensure service stability.
- Monitor system health, batch processes, and interface operations (API, ETL, etc.).
- Support and validate DR/BCP architecture, including backup and recovery processes.
- Participate in infrastructure and application deployment, migration, and integration activities.
- Maintain technical documentation for system architecture, troubleshooting procedures, and operational standards.
Requirements:
- Degree/Diploma in Computer Science, Information Technology, or related field.
- 3~5+ years of experience in IT infrastructure, application support, or system engineering roles.
- Hands-on experience in both database and middleware environments.
- Experience with SQL, query tuning, indexing, and locking mechanisms in RDBMS (e.g., Oracle, MS SQL).
- Experience with Web Application Servers (e.g., WebLogic, Tomcat, JBoss) and understanding of thread management and connection pooling.
- Strong understanding of end-to-end system flow (Web → WAS → DB → Batch).
- Experience in API, batch processing, ETL, or system integration.
- Basic understanding of network concepts (HTTP/HTTPS, latency, connectivity issues).
- Proven experience in performance troubleshooting and root cause analysis across multiple layers.
- Ability to work with cross-functional teams and external vendors.
- Experience in banking or financial services is an advantage.
- Basic understanding of IT infrastructure architecture is preferred.
- Proficiency in Korean is preferred.
- Willingness to travel frequently within Southeast Asia (Indonesia, Vietnam, Cambodia).
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