Total 3 job vacancies by Infosys Compaz Pte. Ltd.

Key Responsibilities:

Provide 2nd level helpdesk/onsite support to users and VIPs on Desktop / Notebook / Mobile / Peripherals / VC / AC, update software patches.

Detailed Job Description:

• Provide appropriate (i.e. on-site, off-site etc.) services for all IMAC and Desk side Break Fix support for end user devices and peripherals including delivery processing in accordance with Service Level by location.

• Provide and/or oversee, as appropriate, all installations, de- installations. Provide and/or oversee cascades, moves, additions, refurbishments and operational changes for all in-scope Equipment, Software, and related Services at designated Customer Sites.

•Coordinate, plan, and schedule IMACs in support of office changes, staff onboarding/offboarding, with all affected IT functions and/or 3rd party vendors to minimize any operational interruption or disturbance to Customer.

•Preparation and standby for Video Conference and meeting room A/V.

•To assist in IT related projects or activities and events.

KeyResponsibilities

Provide Technical Support:
Deliver day‑to‑day technical assistance for the PAY master payroll management system. This includes handling installation issues, configuration support, troubleshooting application errors, and resolving user‑reported problems.

Client & User Support:
Provide direct assistance to onsite and remote users, helping them understand system functionality, resolve queries, and navigate any usability issues. Assist clients in statutory reporting and ensure system configurations align with internal company policies.

Continuous System Maintenance:
Apply patches, perform database updates, conduct system checks, and ensure smooth system performance across all supported modules.

Vendor Coordination (L3 Support):
Act as the primary liaison with the PAY master vendor for Level‑3 technical support. This includes raising vendor tickets, coordinating investigation of complex system issues, validating fixes, testing patches, and ensuring smooth implementation of vendor‑delivered enhancements or regulatory updates. Provide timely updates to stakeholders and ensure issues are resolved within agreed timelines.

Key performance indicators :

· Delivery Timeliness: Completes development tasks, enhancements, and fixes within agreed sprint timelines and client expectations.

· System Stability: Ensures timely resolution of incidents; minimal recurring issues.

·  Client Satisfaction: Positive feedback from Temasek stakeholders for responsiveness, communication, and solution quality.

·  Compliance & Security: Meets audit and security review requirements with no major non‑compliance findings.

·   Vendor Coordination Effectiveness

Turnaround time for L3 vendor tickets raised and closed.

Quality of root‑cause analysis (RCA) and validations with vendor.

Successful and smooth deployment of vendor releases and patches.

Collaboration & Stakeholder Engagement

Effective coordination with onsite/offshore teams to resolve issues.

Smooth planning and execution of release cycles and enhancements.

Proactive communication to stakeholders on issues, risks, and scheduled updates.

Educational Qualification:
Bachelor’s degree in Computer Science, InformationTechnology, Software Engineering, or a related field.

Key Responsibilities :

· Led a full-stack Agile team building microservices with .NET 8 and ReactJS hosted in Azure Kubernetes environments Served as backup Scrum Master, facilitated Agile ceremonies, and partnered with product owners under SAFe.

·  Built and maintained microservices from scratch, improving system performance and scalability
Developed an advanced multi-agent RAG chatbot system for enterprise knowledge retrieval using LangChain, LangGraph, Azure OpenAI, Python, and ChromaDB.

· Composed of multiple agents that planned and executed semantic, metadata, and keyword-based vector DB searches Implemented result reranking and a prompt response generator agent that used top search results for context.

· Built an evaluator agent to review and enhance generated responses.

· Integrated enterprise sources like Jira and Confluence using Crawl4AI and Cursor.

· Used GitHub Copilot and ChatGPT daily to optimize development and team productivity.

Detailed Job Description:

• Strong experience in .NET technologies including .NET Core, Entity Framework, Web API, React
• Strong proficiency in C#, ASP.NET Core (Web API, MVC), and Entity Framework Core
• Hands-on experience with JavaScript/TypeScript and modern frameworks like Angular, React, or Blazor
• Solid grasp of RESTful services, microservices architecture, and integration patterns.
• HTML5, CSS3, JavaScript, TypeScript, and modern frameworks (React, Angular, or Vue)
• Experience in SQL (e.g., PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, Redis)
• Working experience in building web based applications based on microservices architecture in .Net Core.
• Strong understanding of Microservice Architecture (MSA) and design patterns to build highly scalable modules.
• Proficient with both NoSQL & SQL (preferably Mongo, Redis, MySQL)
• Working experience of containerization framework (Docker, Kubernetes)
• Good understanding of authentication frameworks and data communication protocols like web Sockets.
• Good working knowledge of CI/CD environments or pipelines.
• Experience in Kubernetes, Pipelines, Design Patterns, Data Structures, User Experience, SQL, Ruby, Docker, Debugging, API, Databases.
• Translating designs and wireframes into high quality code
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Familiarity with modern front-end build pipelines and tools.
• Familiar, ready, ability to integrate any JavaScript library to the application
• Familiarity with code versioning tools & commands (such as Git, SVN)