Total 4 job vacancies by EPOS

Hardware Procurement Expert

Description

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

Job Summary

We are seeking an experienced and commercially driven Hardware Procurement Expert to support the sourcing, procurement, and vendor management of hardware products and related services. The role will play a critical part in optimizing procurement costs, strengthening supplier partnerships, and supporting business expansion initiatives.

The ideal candidate will have strong experience working with hardware vendors, supply chain negotiations, procurement operations, and BOM cost structure analysis within a fast-paced environment.

Key Responsibilities

• Manage end-to-end procurement activities for hardware products and related operational requirements
• Source, evaluate, and manage relationships with hardware vendors and suppliers
• Lead commercial negotiations on pricing, contracts, payment terms, and supply agreements
• Analyze and optimize BOM (Bill of Materials) cost structures to improve procurement efficiency and cost competitiveness
• Drive procurement cost optimization initiatives and identify opportunities for operational efficiency
• Work closely with internal stakeholders including operations, finance, product, and business teams to support procurement planning
• Monitor supplier performance, delivery timelines, and service quality to ensure business continuity
• Support supply chain planning and inventory coordination where required
• Conduct market analysis and benchmarking to identify competitive sourcing opportunities
• Ensure procurement activities comply with company policies and operational requirements
• Support urgent procurement projects and business expansion initiatives as needed

Requirements

• Diploma or Degree in Supply Chain Management, Procurement, Business Administration, Engineering, or related field
• Minimum 3–5 years of experience in procurement, sourcing, supply chain, or vendor management
• Prior experience working with hardware vendors or technology-related products is highly preferred
• Strong understanding of BOM (Bill of Materials) cost structures and cost breakdown analysis
• Experience in procurement cost control, supplier negotiations, and contract management
• Good understanding of supply chain processes and procurement operations
• Strong negotiation, analytical, and problem-solving skills
• Ability to manage multiple stakeholders and priorities in a fast-paced environment
• Proficient in Microsoft Excel and procurement reporting tools

Preferred Attributes

• Strong sense of ownership and accountability
• Results-driven with strong commercial acumen
• Able to work independently and make sound procurement decisions
• Strong communication and stakeholder management skills
• Experience in fintech, POS, electronics, or technology industries is an advantage

Why Join EPOS

• Opportunity to work in a growing fintech and digital solutions environment
• Exposure to regional procurement and vendor management projects
• Dynamic and fast-paced working culture
• Opportunity to contribute directly to operational efficiency and business growth

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

About the Role

EPOS is looking for a Hardware Product Lifecycle Manager to lead the end-to-end lifecycle of our hardware solutions, from product ideation and development through launch, optimisation, and eventual retirement. This role is critical in ensuring our POS/payment hardware ecosystem remains competitive, reliable, and scalable across Southeast Asia markets.

You will work closely with Product, Engineering, Supply Chain, Operations, Sales, and external vendors to deliver high-quality hardware products that meet merchant needs and business goals.

Key Responsibilities

Product Strategy & Roadmap

• Own the lifecycle strategy for EPOS hardware products, including terminals, peripherals, and merchant devices.
• Define product roadmap based on market trends, merchant feedback, business priorities, and competitor analysis.
• Build business cases for new hardware opportunities, upgrades, or cost optimisation initiatives.

Product Development & Delivery

• Translate business and merchant needs into clear product requirements and technical specifications.
• Partner with Engineering, Design, and QA teams to manage prototype development, testing, and validation.
• Drive New Product Introduction (NPI) process from concept to commercial launch.

Manufacturing & Supply Chain Management

• Work closely with OEM/ODM partners, manufacturers, and suppliers to ensure timely production and quality delivery.
• Manage component sourcing, cost control, inventory planning, and supply continuity.
• Identify and mitigate risks such as shortages, delays, quality issues, or supplier dependency.

Product Launch & Commercialisation

• Lead hardware product launches across key markets, ensuring operational readiness and go-to-market alignment.
• Support Sales and Operations teams with product training, positioning, pricing inputs, and deployment readiness.
• Monitor launch performance and merchant adoption metrics.

Lifecycle Optimisation & Portfolio Management

• Track product performance across cost, reliability, usage, merchant satisfaction, and profitability.
• Drive continuous improvement initiatives for hardware quality, usability, and supportability.
• Plan product refresh cycles, end-of-life transitions, and replacement strategies

• Bachelor’s degree in Engineering, Product Management, Supply Chain, or related field.
• 6+ years of experience in hardware product management, product lifecycle management, or hardware operations.
• Experience with POS devices, payment terminals, IoT devices, retail hardware, or consumer electronics is highly preferred.
• Strong knowledge of manufacturing processes, sourcing, vendor management, and supply chain operations.
• Proven ability to manage cross-functional projects with multiple stakeholders.
• Strong commercial mindset with ability to balance user needs, quality, speed, and cost.
• Excellent communication skills in English; Mandarin is a plus for regional supplier coordination.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

About This Role

EPOS is looking for a Technical Specialist to join our Operations team and support both internal office functions and external technical deployments. This is a hands-on, multi-faceted role where you’ll be involved in project rollouts (especially POS systems), network-related troubleshooting, and supporting our overseas intern technician team.

You’ll play a key role in ensuring smooth technical operations, while also acting as a bridge between the intern team and clients when required. The ideal candidate is tech-savvy, resourceful, and enjoys both fieldwork and office-based responsibilities.

Technical Deployment & Field Support

• Execute technical deployments and rollouts for POS systems and other related projects.
• Troubleshoot and resolve on-site technical issues, including basic hardware and network problems.
• Perform IP configuration, hardware setup, and ensure smooth handover of deployed systems.
• Provide client support during deployments and act as a point of escalation for advanced issues.

Intern Supervision & Client Communication

• Support, guide, and mentor deployed intern technicians during their daily tasks.
• Represent the intern team in client interactions, resolving service concerns and ensuring communication clarity.
• Maintain accurate documentation and report deployment or support-related issues as needed.

Office Operations & Ad-Hoc Duties

• Assist with internal office technical needs, including basic maintenance
• Procure necessary tools or office items for team operations
• Support broader operations projects and contribute to workflow and process improvements.

Requirements

• You have basic to intermediate knowledge of Windows OS and Android systems.
• You’re familiar with Microsoft Excel for tracking, documentation, or data organization.
• You have a working understanding of IP networking, hardware setup, and basic troubleshooting.
• You’re a clear communicator, both verbally and in writing, and can explain technical concepts simply.
• You’re proactive, independent, and organized with good time management skills.
• You enjoy solving problems and can adapt quickly in dynamic environments.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

About This Role

EPOS is looking for a Technical Specialist to join our Operations team and support both internal office functions and external technical deployments. This is a hands-on, multi-faceted role where you’ll be involved in project rollouts (especially POS systems), network-related troubleshooting, and supporting our overseas intern technician team.

You’ll play a key role in ensuring smooth technical operations, while also acting as a bridge between the intern team and clients when required. The ideal candidate is tech-savvy, resourceful, and enjoys both fieldwork and office-based responsibilities.

This is what your job scope will be...

Technical Deployment & Field Support

• Execute technical deployments and rollouts for POS systems and other related projects.
  
• Troubleshoot and resolve on-site technical issues, including basic hardware and network problems.
  
• Perform IP configuration, hardware setup, and ensure smooth handover of deployed systems.
  
• Provide client support during deployments and act as a point of escalation for advanced issues.
  
  

Intern Supervision & Client Communication

• Support, guide, and mentor deployed intern technicians during their daily tasks.
  
• Represent the intern team in client interactions, resolving service concerns and ensuring communication clarity.
  
• Maintain accurate documentation and report deployment or support-related issues as needed.
  

Office Operations & Ad-Hoc Duties

• Assist with internal office technical needs, including basic maintenance
• Procure necessary tools or office items for team operations
• Support broader operations projects and contribute to workflow and process improvements.

• You have basic to intermediate knowledge of Windows OS and Android systems.
  
• You’re familiar with Microsoft Excel for tracking, documentation, or data organization.
  
• You have a working understanding of IP networking, hardware setup, and basic troubleshooting.
  
• You’re a clear communicator, both verbally and in writing, and can explain technical concepts simply.
  
• You’re proactive, independent, and organized with good time management skills.
  
• You enjoy solving problems and can adapt quickly in dynamic environments.