Total 166 procurement manager job vacancies in Health / Beauty / Fitness category

Overview*

Incumbent is required to provide (i) ops & administrative support and (ii) informatics systems support for allied health departments, ensuring smooth daily operation.

This is a hybrid role to provide operation and admin support for assigned allied health department(s).

Working closely with allied health leads, incumbent is responsible for monitoring, maintenance and updates of relevant IT systems used by various allied health departments, including audit works, preparing budget and project management. Incumbent will help to coordinate allied health informatics systems for hospital future campus (IGH) and continuous maintenance thereafter.

Job Responsibilities*

Primary Responsibilities and Duties (80%)

1. Responsible for daily operations of assigned allied health departments, including front counter services, partnering Allied Health Leads and all other staff working within the department to solve system and process problems.
2. Manage annual financial budgeting and periodic reviews of expenditures to achieve financial prudency for assigned allied health department
3. Manage all procurement needs for assigned allied health department
4. Monitors utilisation rates of services and drives initiatives to improve utilisation of resources.
5. Manage risk and audit matters for assigned allied health departments.
6. Track, monitor and make recommendations to department KPIs and quality indicators for continuous improvements of services delivered for assigned department Contribute to the strategic evolution of departments’ systems and applications on cloud storages, leveraging Synapxe/private solutions to optimize service provision and achieve long term cost-effectiveness.
7. Prepares annual IT workplan submissions in consultation with department leads and system manager. Coordinate acquisition and implementation.
8. Assess and handle EPIC change requests from users. Handle build changes to fulfill user requirement or resolution of root cause.
9. Support integrations work between various internal systems and external client systems, compliance to security requirements, ensuring seamless data flow and functionality.
10. Upgrade existing IT systems to meet new requirements. Work closely with key staff in supported departments, automate workflow by using IT solutions whenever possible.
11. Supports System Manager in:

• Maintenance of department's servers, EUCs.
• Acquisition and implementation of computer system and accessories.
• Compilation of schedule workload statistical reports.
• Undertaking of scheduled and ad hoc data extraction and compilation as required by users.
• Price updates, charge rectification and audit activities..

1. Maintaining contracts and following-up with system vendors and department
2. Responsible to review, update and implement IT SOPs according to MOH, cluster and Synapxe directive, including business continuity measures during downtime.
3. In-charge of regular IT audits for assigned allied health departments.

Requirements*

Qualification Required and Area of Discipline

Degree in healthcare management or related studies with 4 years of experience or relevant qualifications in healthcare informatics systems.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Prior hospital operations experience with works involving budgeting, procurement and data analytics will be highly advantageous
• Good understanding of information security policies, network security and firewall administration
• Effective and demonstrable analytical, problem solving and organisational skills with high level of attention to details
• Ability to prioritise and simultaneously work on multiple tasks and projects within tight timeline
• Self-motivated, able to learn quickly and be flexible
• Work independently with minimal supervision

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

The Nurse Manager is responsible for ensuring the efficient and collaborative management and operations of the 24-Hour Urgent Care Centre (UCC}, while aligning departmental performance with the hospital's goals and strategic objectives.

The Nurse Manager ensures that nursing services at UCC are delivered safely, effectively, and in alignment with the hospital's strategic goals and regulatory requirements.

The Nurse Manager drives clinical excellence, fosters a culture of continuous improvement, and ensures compliance with quality standards and accreditation frameworks.

Key Responsibilities:

• Provide strong clinical leadership and oversee evidence-based nursing care in a high-acuity setting

• Ensure compliance with clinical protocols, emergency response standards, and infection control practices

• Manage medication safety, controlled drug documentation, and audit readiness

• Lead incident reporting, root cause analysis, and corrective actions for clinical governance

• Lead by example in clinical decision-making, emergency response, and upholding best practices

• Mentor, coach, and develop nursing staff through structured training, competency assessments, and career progression opportunities

• Oversee regulatory compliance, support audits, and maintain up-to-date SOPs and guidelines

• Manage budgets, resources, and support revenue protection through accurate documentation

• Foster collaborative relationships across multidisciplinary teams, acting as the key nursing liaison with doctors, allied health, and management

• Drive quality improvement initiatives and embrace evidence-based, innovative practices

Secondary Duties:

• Support doctors during clinical procedures and assist with practical nursing tasks as needed.

• Participate in in-service education programs and monitor the application of post-training skills

• Provide night duty and weekend coverage when required to maintain operational continuity.

Requirements

• Min Diploma / Degree in Nursing

• Minimum 7–10 years of nursing experience, including 5 years in management

• Strong leadership, team development, and problem-solving skills

•  Experience in Emergency Department/UCC settings preferred

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Description:

* Supervising all nursing staff

* Overseeing department budgets

* Reporting to higher management in the nursing home

* Maintaining high standards of care for all patients

* Managing patients’ data and medical records as confidential records

* Communicating with doctors, patients, and family members about patient health

* Recruiting, training, and onboarding new nursing staff

* Providing ongoing education classes

* Implementing new procedures and training Nurses on policies

* Other ad hoc duties assigned

Job Requirements: Min Degree in Nursing or similar w relevant experience in geriatric or palliative settings

Interested candidates, please submit your resume to: wendykhoo@recruitexpress.com.sg

Wendy Khoo Hui Wen

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R1761665

Job Purpose

The Assistant Nurse Manager (ANM) provides both clinical and administrative support to the Nurse Manager. The role is key in upholding the values of the Home and leading staff in delivering safe, competent, compassionate, and holistic nursing care to residents.

Key Responsibilities

Clinical & Operational Leadership

• Oversee daily nursing operations and ensure adequate staffing levels across shifts.
• Apply a holistic and multifaceted approach to planning and delivering care that meets residents’ needs.
• Ensure nursing services comply with all regulations, licensing, and professional standards.
• Conduct regular nursing rounds to identify clinical and service gaps, and implement corrective actions.
• Liaise with doctors, dietitians, pharmacists, and other healthcare professionals to facilitate residents’ care.
• Deputise for the Nurse Manager in their absence and serve as a resource person for Staff Nurses and below.

Staff Supervision & Development

• Plan and schedule work assignments, and assist the Nurse Manager in determining staffing requirements.
• Supervise, guide, and mentor nurses to ensure high standards of practice and service.
• Monitor and evaluate staff performance, providing constructive feedback to the Nurse Manager.
• Conduct performance appraisals and counsel staff on professional conduct and practices.
• Coordinate induction and orientation programmes for new, promoted, or re-designated staff. Provide direct induction support where required.
• Oversee ongoing staff education and training to ensure safe and quality care delivery.

Quality & Continuous Improvement

• Monitor and evaluate nursing workflows, systems, and processes to drive safe and efficient care.
• Identify and present resident care issues during clinical conferences and other professional platforms.
• Recommend improvements to enhance the quality of care and residents’ satisfaction.

Collaboration & Communication

• Build effective communication and collaboration channels with residents, families, intra- and inter-departmental teams.
• Ensure timely escalation of clinical and service issues to the Nurse Manager or Director of Nursing.
• Perform other duties as assigned by the Director of Nursing.

Job Requirements

• Degree in a health-related subject or equivalent, OR Post-basic Certificate / Advanced Diploma in a Nursing specialty, OR Diploma in Nursing (recognized by Singapore Nursing Board).
• At least 2 years of experience in a similar leadership position in a medium or large-sized nursing home, OR at least 6 years of nursing experience as a Senior Staff Nurse in an acute or community hospital.
• State Registered Nurse with a valid Practicing Certificate from the Singapore Nursing Board.
• Strong leadership and interpersonal skills, with a passion for elderly care.

Competency & Proficiency Level

Must Have Competencies

• Social Sector Policy Influence - Level 5
• Organisational Culture Development - Level 5
• Stakeholder Management - Level 5
• Strategy Implementation - Level 5
• Department Performance Management - Level 5
• Business Continuity - Level 5
• Cyber Incident Management - Level 5
• Emergency Response and Crisis Management - Level 5
• Human Resource Strategy Formulation - Level 5
• Budgeting - Level 5
• Marketing Strategy - Level 5

Good to Have Competencies

• Change Management - Level 5
• Ethics, Values and Legislation - Level 5
• Diversity Awareness and Management - Level 5
• Manpower Planning - Level 5
• Strategy Planning - Level 5

Critical Core Skills

• Communication - Intermediate
• Influence - Intermediate
• Collaboration - Intermediate
• Adaptability – Intermediate
• Decision Making – Intermediate

*Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link SSG | Social Service (skillsfuture.gov.sg)

We are seeking an experienced Health Services Manager to join our team in a high-volume retail clinic setting. The successful candidate will be responsible for providing exceptional care to our patients, while managing clinic operations each day.

Operational Management and Compliance

• Oversee the daily clinic operations to ensure compliance with healthcare regulations and clinic policies.
• Develop and implement efficient workflow processes to improve patient care.
• Work with all departments of therapists to implement patient services

Hands-on Patient Service

• Reviewing patients’ health, medical histories and x-ray result including information on previous injuries, surgeries, general health and lifestyle
• Conduct physical examination, focusing on patients’ range of movement
• Utilise outlets provided therapy services such as Stretch Therapy, Muscle recovery and various devices for treatment.

Staff Training and Supervision

• Train and supervise clinic staff and therapists on Company protocols and brand’s operational SOP, conduct performance evaluations, and foster a positive work environment through constructive feedback.

Patient Management

• Coordinate patient scheduling, address inquiries and concerns, implement strategies for enhancing the patient experience, and oversee accurate record maintenance.
• Educate patients on exercises and techniques to aid long-term care
• Refer patients to the most suitable department of therapists based on review of the care patients require

Sales Performance

• Ensure monthly achievement of clinic sales targets.

Additional Responsibilities

• Undertake 'on-call' duties, conduct health talks and promotions, fulfill administrative tasks, attend seminars and meetings as required

As a Floor Manager you’re be at the forefront of creating excellent customer experiences that go beyond the expected.

With a passionate and dedicated team by your side, you will lead with energy and purpose—setting the tone for a store environment that’s not only welcoming and inspiring but also drives results. Your leadership ensures every customer journey feels personal, genuine, and memorable, while your focus on service and operational excellence helps bring the brand to life on the shop floor.

Key Responsibilities

• Deliver a high level of customer service through expert styling advice, strong product knowledge, and an engaging store experience
• Analyse sales data and collaborate with the Store Manager to maximise department performance
• Lead and motivate a team of Sales Advisors to consistently achieve service and presentation standards
• Support recruitment efforts and ensure effective onboarding and training for new team members
• Identify and nurture future talent, contributing to development plans that support team progression
• Oversee daily store operations, ensuring efficiency and alignment with brand standards
• Act as a brand ambassador, consistently delivering the best possible experience for every customer
• Step into the role of Store Manager when required, ensuring continuity in leadership and performance

Develop strong relationships with customers as a trusted advisor to facilitate engineering solutions by visiting customers regularly, providing pre-sales and post sales support.

Work with sales teams to interpret customer requirements, deliver solutions and manage customer expectations with the end-goal of sales in mind

Work as a consultant to the sales teams and clients to problem-solve and make recommendations during the sales process.

Requirements:

The candidate is expected to:

Have a minimum of 1 years engineering experience in the areas of valves, control valves and steam applications.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Position Summary: We are looking for a Nurse Manager to join our expanding team and new centers. He/ She will be responsible for overseeing the clinical operations of the Ambulatory Surgical Center (ASC), ensuring the delivery of high-quality patient care in compliance with healthcare standards and regulations. This role involves managing the nursing staff, implementing policies and procedures, and collaborating with the multidisciplinary team to achieve operational excellence and patient satisfaction.

Key Responsibilities:

• Clinical Leadership: Provide leadership and direction to the nursing team, ensuring adherence to clinical protocols and best practices.
• Staff Management: Recruit, train, and manage nursing staff, including scheduling, performance evaluations, and fostering professional development.
• Patient Care: Oversee patient care delivery to ensure safety, efficiency, and a high standard of care.
• Regulatory Compliance: Ensure compliance with local, national, and accreditation standards, including infection control and safety regulations.
• Policy Implementation: Develop and enforce clinical policies and procedures to optimize operations and maintain quality standards, including ISO Class 7
• Collaboration: Work closely with surgeons, anesthesiologists, and other healthcare professionals to coordinate patient care and improve workflows.
• Quality Assurance: Monitor and report key performance indicators (KPIs) related to patient outcomes, satisfaction, and operational efficiency.
• Emergency Preparedness: Lead efforts in planning and executing emergency protocols and training for clinical staff.

Qualifications:

• Bachelor’s Degree in Nursing (BSN); Advanced Diploma in Nursing (Surgical/Perioperative)
  Master’s Degree in Nursing or Healthcare Administration is a plus.
• Active Registered Nurse (RN) license in [Singapore].
• Minimum 5 years of nursing experience, with at least 2 years in a leadership role within an ASC or surgical setting.
• Strong knowledge of clinical procedures, accreditation standards, and healthcare regulations.
• Excellent leadership, organizational, and communication skills.
• Proficiency in electronic medical records (EMR) and operational software.

Key Competencies:

• Critical thinking and problem-solving skills.
• Ability to motivate and lead a diverse team.
• Commitment to patient-centered care.
• Adaptability to a fast-paced, dynamic environment.

Our client, a well-established organisation is seeking for an Allied Health Professional AHP Head / Senior Manager - $ 8,500.00 + AWS + attractive Bonuses / 21 annual leave / CentralWest Area

Requirements

• Degree in any healthcare discipline
• At least 6 to 8 years experience overseeing the planning and professional development a team of Allied Health Professionals (AHP)
• Strong experience within the Medical/Healthcare environment that consist of Occupational Therapy, Physiotherapy, Psychology, Social Work or Speech & Language Therapy
• Strong leadership and supervisory skills.
• Experience in working with Senior, Middle level management to develop the appropriate learning and development strategies.

Others

• Salary up to $ 8,500.00 + AWS + attractive bonuses
• 21 annual leave
• CentralWest Area
• Walking distance from MRT station

Interested candidate can send in your resume (word format prefer) to grayson.su@thetalentnetwork.com.sg

Our client, a well-established organisation is seeking for an Allied Health Professional AHP Head / Senior Manager - $ 8,500.00 + AWS + attractive Bonuses / 21 annual leave / CentralWest Area

Requirements

• Degree in any healthcare discipline
• At least 6 to 8 years experience overseeing the planning and professional development a team of Allied Health Professionals (AHP)
• Strong experience within the Medical/Healthcare environment that consist of Occupational Therapy, Physiotherapy, Psychology, Social Work or Speech & Language Therapy
• Strong leadership and supervisory skills.
• Experience in working with Senior, Middle level management to develop the appropriate learning and development strategies.

Others

• Salary up to $ 8,500.00 + AWS + attractive bonuses
• 21 annual leave
• CentralWest Area
• Walking distance from MRT station

Interested candidate can send in your resume (word format prefer) to grayson.su@thetalentnetwork.com.sg

The Nurse Manager is responsible for ensuring the efficient and collaborative management and operations of the 24-Hour Urgent Care Centre (UCC}, while aligning departmental performance with the hospital's goals and strategic objectives.

The Nurse Manager ensures that nursing services at UCC are delivered safely, effectively, and in alignment with the hospital's strategic goals and regulatory requirements.

The Nurse Manager drives clinical excellence, fosters a culture of continuous improvement, and ensures compliance with quality standards and accreditation frameworks.

Key Responsibilities:

• Provide strong clinical leadership and oversee evidence-based nursing care in a high-acuity setting

• Ensure compliance with clinical protocols, emergency response standards, and infection control practices

• Manage medication safety, controlled drug documentation, and audit readiness

• Lead incident reporting, root cause analysis, and corrective actions for clinical governance

• Lead by example in clinical decision-making, emergency response, and upholding best practices

• Mentor, coach, and develop nursing staff through structured training, competency assessments, and career progression opportunities

• Oversee regulatory compliance, support audits, and maintain up-to-date SOPs and guidelines

• Manage budgets, resources, and support revenue protection through accurate documentation

• Foster collaborative relationships across multidisciplinary teams, acting as the key nursing liaison with doctors, allied health, and management

• Drive quality improvement initiatives and embrace evidence-based, innovative practices

Secondary Duties:

• Support doctors during clinical procedures and assist with practical nursing tasks as needed.

• Participate in in-service education programs and monitor the application of post-training skills

• Provide night duty and weekend coverage when required to maintain operational continuity.

Requirements

• Min Diploma / Degree in Nursing

• Minimum 7–10 years of nursing experience, including 5 years in management

• Strong leadership, team development, and problem-solving skills

•  Experience in Emergency Department/UCC settings preferred

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Pay: Up to $5,000

Location: Queenstown

Work hours: Monday - Friday, office hours

 Job Scope

• Oversee daily operations of allied health departments and front counter services

• Manage budgeting, expenditures, and procurement and handle risk management and audit matters

• Monitor service utilisation and optimise resources

• Track KPIs and drive continuous service improvements

• Support IT strategy, including cloud systems and cost optimisation and upgrade systems and automate workflows

• Prepare and implement IT workplans with stakeholders

• Manage EPIC system changes and user requests

• Support system integrations and ensure data/security compliance

• Maintain IT infrastructure, reporting, data extraction and conduct audits

• Manage vendor contracts and system support

• Review and implement IT SOPs and business continuity plans

 Requirements

• Minimum Degree in healthcare management or related studies

• Minimum 4 years of experience or relevant qualifications in healthcare informatics systems.

• Prior hospital operations experience with works involving budgeting, procurement and data analytics will be advantage

• Good understanding of information security policies, network security and firewall administration

If interested, please email me at pharmascience@recruitexpress.com.sg or telegram @alexgohhl

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599).

Assistant EHS Manager

Working Days: 5 Days A Week (Monday – Friday), 8.30am to 5.30pm, Saturday may need to work half day depends on project (Can claim OT)
Office at City Hall
Salary: $5800 to $7800

Requirements

• Bachelor's Degree in Workplace Safety, Health and Environment and accepted WSH-related qualification
• Minimum 10 years’ experience as a WSHO
• Must hold a valid registration with MOM as a WSH Officer

Job scopes

• To oversee all QEHS & ECM functions (Quality, Environmental, Health & Safety) and work closely with all Head of Departments and peers to ensure statutory compliance, KPIs, organizational standards, and policies set are met.
• Responsible for identifying, assessing and advising on risks arising from the workplace or work processes, recommending measures to eliminate or minimise and control the risks and implementing the measures.
• To coordinate, maintain and update documentation for ISO9001:2015, ISO14001:2015 and ISO45001:2018.
• To conduct periodic internal audit for the QEHS management systems.
• Conduct training for employees on the QEHS management systems.
• To facilitate management review meeting.
• To update and disseminate relevant legal and other requirements to company employees and interested parties.
• To update and maintain green & gracious initiatives for certification under the GGBS.
• To analyse accident statistics and develop intervention programme.
• To organise annual Company wide QEHS promotional activities.
• To plan and conduct EHS cross inspection for company projects.
• To arrange for external audit on the QEHS management systems and ensure certifications are kept current.
• To monitor and ensure other QEHS related certifications are kept current (e.g.Bizsafe, GGBS, Registered Scaffold Contractor).
• To prepare annual Company safety targets in-line with adopted targets from company’s Oversea Division.
• To conduct periodic meetings with project WSHO for sharing of operating site issues with a view to standardize QEHS activities for Company project adoption.
• To provide QEHS consultation to Company project sites.
• To provide relevant support to the Business Development Department in tendering exercise.
• To identify & recommend relevant QEHS related training, seminars, forums etc for Company staff participation.
• To liaise & participate in authorities visits to project sites where appropriate.
• To assist & provide advice to project sites on accident/incident investigation upon request.
• To make use of in-house cloud system (i.e., share point, one-drive etc.) to keep records for sharing and easy reference.
• Any other assignments as instructed by the Construction General Manager or Company Director.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Assistant EHS Manager

Working Days: 5 Days A Week (Monday – Friday), 8.30am to 5.30pm, Saturday may need to work half day depends on project (Can claim OT)
Office at City Hall
Salary: $5800 to $7800

Requirements

• Bachelor's Degree in Workplace Safety, Health and Environment and accepted WSH-related qualification
• Minimum 10 years’ experience as a WSHO
• Must hold a valid registration with MOM as a WSH Officer

Job scopes

• To oversee all QEHS & ECM functions (Quality, Environmental, Health & Safety) and work closely with all Head of Departments and peers to ensure statutory compliance, KPIs, organizational standards, and policies set are met.
• Responsible for identifying, assessing and advising on risks arising from the workplace or work processes, recommending measures to eliminate or minimise and control the risks and implementing the measures.
• To coordinate, maintain and update documentation for ISO9001:2015, ISO14001:2015 and ISO45001:2018.
• To conduct periodic internal audit for the QEHS management systems.
• Conduct training for employees on the QEHS management systems.
• To facilitate management review meeting.
• To update and disseminate relevant legal and other requirements to company employees and interested parties.
• To update and maintain green & gracious initiatives for certification under the GGBS.
• To analyse accident statistics and develop intervention programme.
• To organise annual Company wide QEHS promotional activities.
• To plan and conduct EHS cross inspection for company projects.
• To arrange for external audit on the QEHS management systems and ensure certifications are kept current.
• To monitor and ensure other QEHS related certifications are kept current (e.g.Bizsafe, GGBS, Registered Scaffold Contractor).
• To prepare annual Company safety targets in-line with adopted targets from company’s Oversea Division.
• To conduct periodic meetings with project WSHO for sharing of operating site issues with a view to standardize QEHS activities for Company project adoption.
• To provide QEHS consultation to Company project sites.
• To provide relevant support to the Business Development Department in tendering exercise.
• To identify & recommend relevant QEHS related training, seminars, forums etc for Company staff participation.
• To liaise & participate in authorities visits to project sites where appropriate.
• To assist & provide advice to project sites on accident/incident investigation upon request.
• To make use of in-house cloud system (i.e., share point, one-drive etc.) to keep records for sharing and easy reference.
• Any other assignments as instructed by the Construction General Manager or Company Director.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Roles & Responsibilities

About Singapore Gandharva

We are a leading provider of Performing Arts, Mardani Sports, Fitness, Beauty and Wellness services in Singapore, offering Indian Classical Dance, Hidustani Classical Music-Vocal /Instrumental, Mardani Sports- Traditional martial Arts, Ashtanga Yoga, Meditation, Aqua Yoga, Mallakhamb Yoga, Dance Fitness, Facial, Waxing, Eyebrow Threading, Nail Arts, Pedicure-Manicure, Henna Art, Makeup, Saree drapping, Slimming, Hair Treatment, Trainings & Event Management Services We are committed to delivering the Heritage Arts Trainings, Holistic results oriented products and excellent customer service in a supportive, dynamic workplace.

Job Purpose

The Beauty Center Manager is responsible for overseeing all daily operational activities, Providing high quality Beauty , Makeup, Hairstyle, Nail Arts, Henna Arts Designing, ensuring high standards of service and sales performance. Enforce service protocols, and consistently deliver on sales targets. The Manager plays a key part in driving operational excellence and supporting business growth. We are also looking for someone who is flexible and open to taking on other tasks as needed to support the company’s objectives.

Who We’re Looking For

• We are looking for an Operations Manager (Beauty) who is:
• Honest and trustworthy, always acting with integrity and transparency.
• A strong problem-solver who approaches challenges with a solutions-oriented mindset.
• Responsible and accountable, taking full ownership of their duties and delivering results reliably.
• Flexible and adaptable, willing to take on new or additional tasks when required.
• Committed to building a positive culture and supporting staff and business growth.

If you take pride in your work, are hands-on in addressing issues, and set high standards for yourself and others, we want to meet you.

Key Responsibilities

1. Outlet & Service Management

• Oversee the daily operations to maintain high service standards and efficient workflows.
• Enforce and monitor service protocols and Standard Operating Procedures (SOPs) for all treatments and front desk activities.
• Supervise customer appointments, staff deployment, and overall customer flow.
• Audit and manage customer records to ensure all customers are properly accounted for, records are accurately maintained, and data matches the company system.
• Ensure actively follow up with customers using the customer record system, promptly addressing any gaps or issues.
• Address and resolve customer complaints promptly, ensuring effective service recovery.
• Oversee customer service standards, ensuring a positive and consistent client experience
• 2. Staff Scheduling & Supervision

• Prepare and manage duty rosters to ensure adequate staffing levels at all times.
• Supervise the Center throughout daily operations.
• Provide real-time coaching, guidance, and support on service-related matters.
• Collect and submit written feedback on staff performance to HR.
• Address and resolve staff grievances promptly and professionally.

3. Technical Training & Service Skills Development

• Organize, conduct, and document technical and service skills training for all operational staff (e.g., slimming, facial, hair removal, Chemical Hair Treatments, equipment use).
• Appoint and oversee Senior Therapist/Trainer for hands-on training and competency assessments.
• Maintain accurate records of training completion and staff competency levels.

4. Inventory, Facility & POS Management

• Manage inventory and stock levels for treatment products, consumables, and equipment.
• Oversee the operation and troubleshooting of POS (Point-of-Sale) systems at all outlets, ensuring accurate transaction processing and daily sales reconciliation.
• Coordinate equipment servicing, repairs, and maintenance of terminals
• Assure compliance with health, safety, and hygiene standards.

5. Sales & Performance Monitoring

• Draft and implement monthly sales targets for consultants in alignment with overall business objectives.
• Track and report on daily, weekly, and monthly sales performance.
• Motivate and guide staff to achieve sales targets through upselling and service excellence.
• Implement new service protocols and promotional activities as directed by management.

6. Reporting & Communication

• Prepare and submit operational, sales, and incident reports to management.
• Escalate staff misconduct or serious issues to HR via written reports (not involved in disciplinary action or payroll matters).
• Liaise with HR for manpower planning, including approved headcount and leave updates.

7. Professionalism & Integrity

• Maintain high ethical standards, confidentiality, and professionalism in all dealings.
• Uphold company values, confidentiality, and professional standards at all times.

Requirements

• Minimum 10 years of Beauty Center management experience, preferably in the beauty & makeup Art industry.
• Strong leadership, staff supervision, and problem-solving skills.
• Excellent organizational and communication abilities.
• Willingness to travel between outlets as required.
• Strong knowledge of SOPs, service protocols, and health/hygiene standards (beauty/wellness/ Makeup Art industry focus).
• Detail-oriented, well-organized, and able to multitask.
• Able and willing to travel the Event Venues, work weekend or public holidays

We welcome applications from all qualified candidates. Shortlisted candidates will be contacted for further discussions.