Overview
As an Assistant Manager/Senior Assistant Manager in Medical Affairs – Clinical Governance (MACG), you play a crucial role in managing the quality and safety training and quality assurance work that impact the quality and growth under MACG and assigned programmes.
Key Responsibilities
- Support clinical quality and patient safety training initiatives.
- Provide administrative and coordination support to Quality Assurance and Clinical Services committees, identifying process improvement opportunities.
- Manage incident reporting and conduct root cause analysis for serious events.
- Collect, analyze, and interpret quality and safety data; prepare reports, dashboards, and recommendations to drive improvements.
- Draft meeting minutes and maintain internal communications, including website updates.
- Collaborate with clinicians, administrators, and stakeholders to promote quality and safety initiatives.
Programme & Workshop Management
- Plan and execute annual Quality Improvement (QI) workshops in line with approved directives.
- Coordinate schedules, logistics, venues, and resources within timelines.
- Implement workshop structures, content updates, engagement strategies, and publicity.
- Manage communications with departments, faculty, and participants.
- Oversee registration processes and ensure eligibility compliance.
- Coordinate project submissions, reviews, approvals, and documentation.
- Facilitate faculty assignments and engagement with project teams.
- Support project review sessions (initial, mid-point, final) and track submission compliance.
- Develop and maintain policies, guidelines, templates, and checklists.
- Drive continuous improvement through process enhancements and digital tools.
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
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**We regret to inform that only shortlisted candidates would be notified.
Toh Cheng Jie (Martin)
Registration Number: R23117397
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)
