About the role

The Procurement & Logistics Associate supports the day-to-day procurement and logistics operations of the Company, with a primary focus on logistics coordination. The role involves assisting with purchase orders, coordinating shipments, preparing shipping documentation, tracking deliveries, maintaining operational records, ESG reporting and cost optimization initiatives to ensure efficient and compliant supply chain operations.

Key responsibilities

Procurement (20%)

• Assist end-to-end procurement activities, including processing purchase requisitions, generating purchase orders (POs) through the procurement system, monitoring order status, and ensuring timely order closure.

• Support freight cost analysis, logistics optimization initiatives and vendor performance monitoring to improve operational efficiency and cost effectiveness.

• Maintain accurate procurement records, documentation and filing in accordance with company policies and procedures.

• To perform any other ad-hoc procurement tasks as assigned.

Logistics (80%)

• Coordinate with freight forwarders and internal teams to manage local and international shipments, ensuring timely delivery and compliance with shipping requirements and schedules.

• Prepare, verify, and maintain shipping documentation, including commercial invoices, packing lists, customs declarations, and other import/export documents.

• Monitor shipment progress, track delivery timelines, and provide regular status updates to internal stakeholders while managing delivery expectations.

• Resolve shipment issues by coordinating with internal teams and freight forwarders while ensuring service quality and timeliness.

• Maintain proper filing and record-keeping of shipment documentation and logistics transactions.

• Notify Finance to Inventory update once HQ or warehouse provides the complete set of documents.

• Manage end-to-end process of QAI including shipping goods back to HQ and ensure all returns.

• Support ESG and sustainability reporting initiatives, ensuring accurate data collection and compliance with reporting requirements.

• Support general operational and administrative activities as assigned.

Requirements

• Diploma or equivalent qualification in Supply Chain Management, Logistics, Procurement, Business Administration, or a related discipline.

• 2–3 years of relevant experience in supply chain, purchasing, or logistics, preferably within an international shipping or manufacturing environment.

• Knowledge of import/export documentation and shipping procedures is preferred.

• Strong interpersonal, communication, and organizational skills with a proactive, detail-oriented approach and the ability to work independently and in cross-functional teams in a fast-paced environment.

• Proficient in Microsoft Office applications (Excel, Word, Outlook).

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership,communication skills and influence.
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

Interested applicants please Whatsapp 9137 2746. Thank you

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence.
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence.
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

The Restaurant Manager is responsible for overseeing all aspects of the restaurant’s operations to ensure smooth daily functions, excellent customer service, profitability, and compliance with health and safety regulations. The role involves managing staff, monitoring performance, controlling costs, and ensuring that both front-of-house and back-of-house operations meet the company’s quality standards.

KEY RESPONSIBILITIES:

Oversee the daily operations of the restaurant, including service, kitchen, and bar areas.

Manage staff scheduling, training, and performance to ensure efficient operations.

Maintain high standards of food quality, service, hygiene, and customer satisfaction.

Monitor inventory levels and coordinate procurement of food, beverages, and supplies.

Ensure compliance with SFA, NEA, and Liquor Licensing regulations.

Handle guest inquiries, feedback, and complaints professionally and effectively.

Implement marketing strategies and promotional activities to drive sales and customer engagement.

Monitor financial performance, control operational costs, and prepare sales and expense reports.

Conduct regular briefings and meetings with staff to ensure alignment on service standards.

Supervise cleanliness, maintenance, and safety within the restaurant premises.

Liaise with vendors, suppliers, and contractors to support restaurant operations.

Ensure compliance with Workplace Safety and Health (WSH) and other relevant statutory requirements.

JOB REQUIREMENTS:

Diploma or Degree in Hospitality Management, Food & Beverage Management, or Business Administration.

Minimum 3–5 years of management experience in F&B or hospitality operations.

Strong leadership and communication skills with the ability to motivate and manage diverse teams.

Good understanding of restaurant operations, food hygiene, and service standards.

Proficient in Microsoft Office and POS systems; knowledge of inventory management preferred.

WSQ Food Hygiene Certificate is mandatory.

Familiar with SFA, Liquor Licensing, and WSH regulations in Singapore.

Strong analytical and organizational skills with attention to detail.

Class 3 Driving Licence (advantage).

4 off days monthly, rest days depend on schedule

Competitive salary 3k and above

Positive and nurturing working environment

Work location: co shop

Duration: permanent

Requirements

Qualifications - diploma or high school diploma

Work experience- at least one year working experience in related fields

Job type- full time

Required languages: English and able to communicate with mandarin speaking customers

Job specialisation- services, personal care

If you have an interest in applying for this role, please WhatsApp me at 98198786 to apply. Only shortlisted candidates will be notified. Priority will be given to Singaporeans

Young hon Lim/ manager

Render private limited

EA licence no 15c7827

EA reg no R1550906

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence.
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

Interested application please Whatsapp 9137 2746, Thank you.

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence.
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

We’re hiring an experienced Restaurant Manager to lead daily operations at our high-volume, full-service restaurant. You’ll drive great guest experiences, develop a high-performing team, and ensure smooth service from open to close.

Key Responsibilities

• Lead front-of-house operations, ensuring consistent, high-quality guest service.
• Manage shift planning, scheduling, and real-time labor adjustments to meet demand.
• Oversee closing procedures and end-of-day reconciliation, including late closes at 1:00 AM.
• Supervise opening/closing checklists, cash handling, deposits, and inventory controls.
• Hire, train, coach, and performance-manage FOH staff; foster a positive, accountable culture.
• Coordinate with kitchen leadership to maintain service standards, menu execution, and ticket times.
• Monitor POS accuracy, comps/voids, and daily sales reports; track KPIs and implement improvements.
• Ensure compliance with health, safety, and sanitation standards.
• Handle guest feedback and service recovery with professionalism and urgency.
• Support special events, promotional activations, and holiday service.

Schedule & Requirements

• Ability to work late-night closing shifts ending at 1:00 AM.
• Availability on weekends and public holidays.
• Full-time, on-site role with a rotating schedule.

Qualifications

• 3+ years in restaurant management or senior supervisory roles in a fast-paced environment.
• Proven experience managing shifts, scheduling, and labor targets.
• Strong leadership, communication, and conflict-resolution skills.
• Proficient with POS systems, cash handling, inventory, and basic P&L understanding.
• Fluency in English, Chinese, and Japanese (spoken and written) to support guests and team coordination.
• Up-to-date knowledge of food safety and hygiene standards; relevant certifications a plus.

What We Offer

• Competitive salary and performance-based incentives.
• Benefits package (details during interview).
• Training and career growth opportunities in a supportive, team-focused environment.

We are an AI-powered education company building a new education model for the Singapore market.

This is a hands-on founder-stage role for a commercially strong builder who can help drive student growth from zero while also helping shape the first commercial proof points for the Singapore market.

This is a full-time, on-site role in Singapore.

This is not a mature admissions role inside an established branded institution. It is also not a pure back-end operations role.

The education offering is still being refined, so this role is best suited to someone who is comfortable working with an early product, translating it into clear parent-facing value, and helping shape a commercially workable offer for Singapore parents.

Key Responsibilities

• Build early student enrolment traction for the Singapore market from zero

• Drive parent consultation, objection handling, conversion, signing, retention, and renewals

• Translate a new AI-enabled education proposition into clear parent-facing value

• Work closely with founders to localise the concept for Singapore and refine early go-to-market execution

• Understand and respond to Singapore parent decision logic, local competition, and offline centre dynamics

• Help shape the first-centre parent journey, follow-up rhythm, and admissions workflow

• Contribute practical thinking on SOPs, user journey flow, and early scale-up readiness

• Gather market feedback and surface practical commercial insights to help improve the offer

• Test and refine growth channels including outreach, partnerships, referrals, roadshows, and local activation efforts

• Support a high-accountability, founder-stage build environment where priorities may evolve quickly

Requirements

• Strong experience in education admissions, consultative sales, enrolment, business development, or related education-facing commercial work

• Clear evidence of building traction from zero, not just converting existing inbound leads

• Strong understanding of Singapore parent decision-making and education market realities

• Strong parent-facing communication and conversion ability

• Ability to turn a new or technical concept into simple value that parents can understand and buy into

• Strong spoken and written Chinese is required for day-to-day internal communication with stakeholders who work primarily in Chinese

• Strong spoken English is required for communication with parents in Singapore

• Comfortable working full-time on-site in a fast-moving early-stage business

• Practical judgment around workflow, process, user journey, and commercial improvement

• Hands-on, commercially driven, resilient, and comfortable with ambiguity

• Comfortable working in a product-led environment and giving grounded market feedback

Ideal Profile

• Strong in consultative selling, not just lead handling

• Comfortable in a founder-stage environment without relying on mature branding, stable SOPs, or heavy support functions

• Able to combine commercial ownership with practical execution on the ground

• Able to localise an early product concept for the Singapore market rather than just sell a ready-made offer

• More suited to candidates who can combine student-growth ownership with early go-to-market thinking

This role is best suited to candidates who can combine real commercial ownership with practical founder-stage execution.

It is less suitable for candidates whose results came mainly from strong existing brands, ready lead flow, or heavy central marketing support.

It is also less suitable for candidates who are either purely back-end operations profiles, purely product-led profiles with weak parent-conversion ability, or polished admissions profiles without real 0-to-1 traction-building experience.

How To Apply

Interested applicants may apply with an updated resume.

Only shortlisted candidates will be contacted.

This recruitment is handled by First Konnection Pte. Ltd.

Please note that First Konnection is the appointed recruitment agency for this role.

The successful candidate will be employed directly by our client and will be under the client’s payroll.

First Konnection is not the employer for this position.

EA Licence No.: 22C1307

EA Personnel: Ben Chang

EA Personnel Registration No.: R23111820

Brief Summary:

Join a dynamic team focused on ensuring health, safety, and environmental excellence within the workplace. This role entails leading the development and implementation of comprehensive safety systems to uphold rigorous industry standards.

Responsibilities:

• Develop, implement, and maintain Health, Safety & Environmental (HSE) and Fire Safety management systems to prevent workplace incidents.
• Conduct site safety inspections and collaborate with contractors and authorities to ensure compliance with legal frameworks.
• Lead incident investigations to identify root causes and implement corrective actions.
• Oversee the management of risk assessments and safe work procedures, ensuring operational effectiveness through regular audits.
• Implement training programs to address HSE needs and maintain employee certifications and records.
• Facilitate the development and execution of the Emergency Response and Preparedness Plan for plant operations.
• Maintain compliance with hazardous substance permit requirements and oversee regular audits.
• Prepare and analyze reports for management, ensuring accurate documentation and record maintenance.
• Assist in budgeting and operational planning for HSE equipment maintenance.
• Coordinate fire safety initiatives and ensure effective emergency response protocols are established.

Requirements:

• Minimum Diploma in Engineering (Mechanical or Chemical) or equivalent.
• Degree in Occupational Health & Safety (OSH) or related certification.
• Registration as a Workplace Safety & Health (WSH) Officer.
• Registration as a Fire Safety Manager (FSM).
• WSQ Advanced Certificate or Diploma in Security.
• At least 5 years of experience in Workplace Safety and Health (WSH) or Security within process or power generation facilities.

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at 

https://www.persolsingapore.com/policies

You acknowledge that you have read, understood, and agree with the Privacy Policy.

This role requires someone who is energetic, service-oriented and capable of managing both restaurant and event operations in a fast-paced environment.

Key Responsibilities

Operations Management

• Oversee day-to-day restaurant operations
• Ensure smooth service during lunch, dinner and events
• Maintain high standards of food quality, cleanliness and customer service
• Monitor opening and closing procedures
• Ensure SOP compliance across all departments

Team Management

• Lead, supervise and motivate service and kitchen teams
• Conduct staff training and performance evaluations
• Prepare staff schedules and manpower planning
• Foster a positive and professional working environment

Customer Experience

• Handle customer feedback and service recovery professionally
• Build strong guest relationships and improve customer satisfaction
• Ensure guests enjoy a memorable dining experience

Sales & Business Development

• Drive restaurant sales and operational profitability
• Support marketing campaigns and promotional activities
• Assist in corporate events, weddings and private functions
• Increase customer retention and repeat business

Inventory & Cost Control

• Monitor stock ordering and inventory management
• Control food cost, beverage cost and wastage
• Work closely with suppliers and vendors
• Ensure proper stock rotation and storage practices

Compliance & Hygiene

• Ensure compliance with SFA and workplace safety regulations
• Maintain restaurant cleanliness and hygiene standards
• Ensure food safety and sanitation requirements are followed

Requirements

Preferred Qualifications

• Minimum 3–5 years of experience in F&B or restaurant management
• Experience in cafés, lifestyle restaurants, beach clubs or event venues preferred
• Strong leadership and communication skills
• Ability to work in a fast-paced environment
• Strong problem-solving and multitasking abilities
• Customer-focused mindset with excellent interpersonal skills
• Knowledge of POS systems and restaurant operations
• Able to work weekends, public holidays and night shifts

Job Description

Key Account & Sales Manager

Company: Oishi Manufacturing Pte Ltd
Location: Singapore
Reporting To: Directors

About Oishi Manufacturing

Oishi Manufacturing Pte Ltd is a Singapore-based food manufacturer specializing in ice cream, gelato, soft serve premixes, bakery premixes, waffles, desserts and OEM food manufacturing solutions. The company serves leading foodservice, retail, hospitality and institutional customers across Singapore and Southeast Asia.

Position Summary

The Key Account & Sales Manager is responsible for managing strategic customer relationships, driving revenue growth, securing new business opportunities, and ensuring the successful execution of customer projects from onboarding through commercialization.

The role focuses on growing existing key accounts while identifying and developing new opportunities in foodservice, retail, hospitality, airline catering, convenience stores, chain restaurants, distributors and OEM manufacturing sectors.

Key Responsibilities

1. Key Account Management

• Manage and develop relationships with assigned key accounts.
• Serve as the primary point of contact for customers.
• Conduct regular business reviews with customers.
• Understand customer requirements and identify opportunities for product expansion.
• Ensure customer satisfaction and retention.
• Monitor customer performance, sales trends and growth opportunities.

2. Business Development & Sales

• Identify and acquire new customers for OEM manufacturing and branded products.
• Develop and execute sales strategies to achieve revenue and profitability targets.
• Build a robust sales pipeline and maintain CRM records.
• Attend industry exhibitions, networking events and customer meetings.
• Conduct market research and competitor analysis.
• Prepare sales forecasts and business plans.

3. Project Commercialisation

• Coordinate with R&D, Production, Procurement, QA and Logistics teams to ensure successful product launches.
• Manage customer onboarding and commercialization timelines.
• Follow up on product development projects and customer approvals.
• Monitor launch performance and customer feedback.

4. Pricing & Contract Management

• Prepare quotations, pricing proposals and commercial agreements.
• Negotiate pricing, supply agreements and annual contracts.
• Monitor product profitability and recommend price adjustments where required.
• Support contract renewals and customer tenders.

5. Forecasting & Demand Planning

• Obtain customer forecasts and monitor demand trends.
• Coordinate with production planning teams to ensure supply continuity.
• Manage inventory-related discussions with customers.
• Support annual budgeting and sales forecasting exercises.

6. Reporting & Administration

• Prepare weekly sales reports and pipeline updates.
• Track KPIs and account performance.
• Maintain accurate customer records and documentation.
• Provide market intelligence and competitive insights to management.

Key Performance Indicators (KPIs)

Sales Growth

• Achievement of annual sales revenue target.
• Growth of existing customer accounts.
• Gross profit contribution.

Business Development

• New customers acquired.
• New products commercialised.
• Pipeline value generated.

Customer Management

• Customer retention rate.
• Customer satisfaction.
• On-time project execution.

Financial Performance

• Account profitability.
• Collection performance.

Able to oversee day to day operations with 5 years experience in thai food and halal food.

Able to cover chef duty at least 3 days to 5 days (Thai Food).

Able to cover miscelleaneous duty e.g. dish washing, accounting of sales.

Able to travel around Singapore to check on different shops.

Able to use mircosoft word, excel and powerpoint to generate weekly sales projection.

Able to speak english, thai or chinese or malay.

Must be a team player and leader.

Job Description & Requirements

Good knowledge in Chinese & Fusion cuisine

1. Recruit, select, train, assign, schedule, coach, counsel and discipline employees

2. Communicate job expectations; planning, monitoring, appraising and reviewing job contributions

3. Plan and review compensation actions; enforcing policies and procedures

4. Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends

5. Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions

6. Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping

7. Analyze process workflow, employee and space requirements and equipment layout; implement changes

8. Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations

9. Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

10. Accomplish operations and organization mission by completing related results as needed

11. Meet or exceed operations labor budget expectations

12. Manage staff levels, wages, hours, contract labor to revenues

13. Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees

14. Run a safe, injury/accident free workplace

15. Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health and safety agencies

16. Manage relationships with key operations vendors

17. Track vendor pricing, rebates and service levels

18. Review and approve all operational invoices and ensure they are submitted for payment

19. Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring

20. Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints

21. Work closely with Directors and management team to set and/or implement policies, procedures and systems and to follow through with implementation.

22. Communicate all operating policies and/or issues at department meetings

23. Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses

24. Great Knowledge of Chinese, Fusion Food

25. Maintain smooth operations of the outlet

26. To oversee the kitchen and design exceptional menus

27. Purchase of kitchen goods, manage daily kitchen operations within budget guidelines and to the highest standard and to train new staffs.

28. Manage compliance with food and beverage hygiene policies and procedures.

30. Hands-on experience with various kitchen equipment

31. Up-to-date knowledge of cooking techniques and recipes

32. Excellent time management abilities

33. Ability to remain calm and undertake various tasks

Requirements

· Proven work experience as a F&B Supervisor

· Hands-on experience with various kitchen equipment

· Advanced knowledge of culinary, baking and pastry techniques

· Leadership skills

· Ability to remain calm and undertake various tasks

· Excellent time management abilities

· Up-to-date knowledge of cooking techniques and recipes

· Familiarity with sanitation regulations

· Culinary school preferred

· Leadership

· Conflict Management

· Business Negotiation

· Organization

· Decision-Making

· People Management

· Data Entry Skills

· Data Processing Skills

· Dependable

· Reporting Skills

· Deadline-Oriented

· Budget Development

· Critical Thinking and Problem Solving Skills

· Planning and Organizing

· Communication Skills

· Persuasiveness

· Influencing and Leading

· Delegation

· Team Work

· Negotiation

· Adaptability

· Stress Tolerance

Job Descriptions:

• Oversee day-to-day operations of all branches to ensure service excellence and consistency.
• Develop and implement standard operating procedures (SOPs) to improve efficiency and customer satisfaction.
• Manage and support branch managers and staff, ensuring performance and productivity targets are met.
• Monitor financial performance, budgets, and cost control measures.
• Drive marketing and promotional activities in collaboration with the marketing team to build brand awareness and attract new customers.
• Handle customer feedback and resolve operational issues promptly.
• Ensure compliance with health, safety, and regulatory requirements.
• Identify opportunities for business growth and expansion.

Requirements:

• Proven experience as an outlet Manager or similar role in the beauty, spa, wellness, or hospitality industry.
• Strong leadership, people management, and communication skills.
• Ability to multitask and work under pressure in a fast-paced environment.
• Knowledge of sales, marketing, and brand development is an advantage.
• Strong problem-solving and decision-making abilities.
• Diploma/Degree in Business Administration, Hospitality, or related field preferred.

Please submit your resume to allen.zar@joyregroup.com or WhatsApp +65 9862 0979.