• Architectural Firm
• 5 days, Monday - Friday
• Central
• Excellent Employee-Centric Environment

Our client is a creater for world class solutions for healthcare and construction technology. The Group creates unique solutions for healthcare facilities, research and laboratiories for healthcare and biotechnology industry

RESPONSIBILITIES:

• Lead contract administration from pre-contract negotiations through project close-out across all projects.
• Advise senior management on contractual rights, obligations, risk exposure, and strategies for complex or high-value projects.
• Oversee claims management including EOTs, variations, prolongation, disruption, and loss & expense claims.
• Develop and execute claims, defence, and dispute avoidance strategies aligned with commercial objectives.
• Establish and manage project control systems covering programme, contractual compliance, and commercial risk.
• Review contractor programmes, monitor progress, and implement recovery strategies where required.
• Manage RFC, RFI, and change control processes, assessing contractual, programme, and commercial impacts.
• Identify, mitigate, and report contractual and commercial risks throughout the project lifecycle.
• Coordinate with legal counsel, consultants, clients, and contractors on contractual, claims, and dispute matters.
• Provide leadership, guidance, and training to project teams on contracts, claims awareness, and programme management.

REQUIREMENTS:

• Bachelor’s degree or Master’s degree in Architectural, Engineering or any other related technical discipline
• Possess minimum 12 years post-graduate relevant experience in the construction industry. Preferably in the construction of healthcare projects.
• Strong working knowledge of local construction contracts and practices.
• Proven experience handling EOTs, prolongation, disruption, and complex consultancy claims.
• Exposure to healthcare projects is an advantage..
• Can navigate through conflict situations and defuse tension.

OTHER INFORMATION:

• Location: Central
• Working days: 5 days
• Salary: salary will commensurate according to experience & qualifications
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

HOW TO APPLY:

This position is an excellent opportunity for a dynamic individual. It comes with stimulating challenges that will mould your capabilities and reveal your potential.

Simply submit your application with your updated Resume in MS Word Format to David Sia Yi Sheng (EA Personnel Reg. No.: R1875905, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) (BEP) by clicking the ‘Apply link’ /

or call your friendly Consultant, David, at 9271 7510 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

NOTICE:

We would like to inform that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at https://www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resume provided to us does not contain your full NRIC number and full home address during your job application.

Step into a role where creativity meets strategy, and where your work directly shapes the profile, performance, and guest experience of one of the Gold Coast’s most iconic hotels. Novotel Surfers Paradise is seeking a dynamic Digital & Commerce Marketing Manager to join our energetic Sales & Marketing team. This is an opportunity to bring your digital expertise, design flair, and commercial mindset to a fast‑paced hospitality environment right in the heart of Surfers Paradise.

About the Role

As the Digital & Commerce Marketing Manager, you’ll support and implement the hotel’s Sales & Marketing plans to elevate brand visibility, drive revenue, strengthen loyalty, and enhance the guest journey. You’ll work closely with the Director of Sales & Marketing, taking ownership of digital channels, creative production, and campaign execution across multiple platforms.

This role is ideal for someone who thrives on variety—one day you’re designing collateral, the next you’re optimising website performance, coordinating a photoshoot, or hosting influencers onsite.

Key Responsibilities

Sales & Marketing Support

• Provide comprehensive administrative and project support to the Director of Sales & Marketing.

• Use Adobe InDesign, Canva, and Photoshop to create promotional collateral and hotel signage (menus, lift posters, digital screens, etc.).

• Maintain an up‑to‑date inventory of sales and marketing materials across departments.

• Manage and curate the hotel’s photography and video library, including coordinating photoshoots.

Digital, Website & Social Media

• Manage the hotel website to maximise ROI through improved conversion, traffic growth, optimisation, and enhanced customer experience.

• Use Google Analytics to inform content updates, campaign timing, and performance insights.

• Oversee the development and upload of website content, including product descriptions, imagery, and video assets.

• Produce compelling copy and content (including video) for digital and print channels: website, brochures, flyers, social media, EDMs, and paid campaigns.

• Monitor and update online content across OTA and third‑party platforms (e.g., Booking.com).

• Maintain and execute the social media plan across Facebook, Instagram, and LinkedIn, ensuring alignment with the marketing strategy.

• Manage daily social media activity including posting, stories, interactions, and community engagement.

• Stay ahead of digital trends, identifying new tools, platforms, and opportunities to enhance marketing performance.

• Proactively develop new marketing campaigns to support hotel initiatives.

Public Relations & Brand Engagement

• Coordinate PR events including client functions, media visits, and trade shows.

• Pursue and manage influencer partnerships, ensuring effective use of user‑generated content.

• Host media and influencers to support key campaigns and brand storytelling.

• Champion PR, communications, and marketing initiatives across hotel departments.

To manage all transport and operations related activities including:

• Managing the safety and welfare of company drivers and ensuring company fleet are maintained at the highest standard.
• Managing transport operations in a safe, reliable and efficient manner which are aligned with the business overall objectives. 
• Directly managing the day-to-day operations in Perth and overseeing the regional bases of Merredin, Corrigin, Katanning & Busselton.
• Providing high levels of customer service and ensuring the timely delivery of products aligned with customer needs

Responsibilities Include:

• Ensure the safety of all staff through the strict compliance with Company policies, procedures and all legislative requirements. 
• Maintain the safe and reliable operation all company fleet assets aligned with company and legislative requirements.
• Ensure all drivers ae fit for duty including medicals and accreditations and have completed all company training in the required timeframes.
• Ensuring timely delivery of customer orders including maintaining stock levels for vendor managed sites (VMI).
• Be the lead role model and promote work, health and safety behaviours and compliance with Liberty’s policies and procedures.
• Promote incident and hazard reporting, reporting of incidents and hazards.
• Ensure regular toolbox meetings are held with employees.
• Conduct and participate in assigned incident investigations and ensure allocated actions are completed within the required timeframe
• Ensure compliance activities are undertaken and monitor quality through random inspections. Provide leadership to a team of drivers, including the provision of support, supervision, training, coaching and development
• Undertake workforce planning activities, including overseeing daily operations and workloads, rostering, scheduling, management of payroll and leave planning.
• Participate in the recruitment, selection and termination processes for operational employees.

At Shangri‑La Singapore, we are a heart‑warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, a tranquil and sincere working environment, work‑life balance, and recognition for your efforts.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, Shangri‑La Singapore is a sophisticated urban retreat for business and leisure travellers. Our 792 luxurious guest rooms and suites span across three distinct wings, including family‑themed rooms supported by dedicated family‑focused amenities.

We are looking for a Restaurant Manager (Origin Grill) to join our team!

Job Responsibilities

• Oversee the day‑to‑day operations of Origin Grill, ensuring exceptional service standards and guest experience.
• Lead, supervise, and motivate the restaurant service team to deliver consistent, high‑quality service.
• Ensure all guests receive a warm welcome and personalised dining experience aligned with Shangri‑La standards.
• Work closely with the culinary team to ensure food quality, presentation, and timely service.
• Manage reservations, seating plans, and table turnover to optimise guest satisfaction and revenue.
• Ensure compliance with service procedures, brand standards, and grooming guidelines.
• Monitor and manage labour costs, scheduling, and manpower planning effectively.
• Oversee inventory, ordering, and stock control for restaurant supplies and beverages.
• Handle guest feedback and complaints professionally, ensuring timely resolution and recovery.
• Ensure strict adherence to hygiene, safety, and cleanliness standards within the restaurant.
• Support marketing initiatives, promotions, and special events to enhance restaurant performance.
• Prepare operational reports and work closely with management to drive continuous improvement.

Job Requirements

• Minimum 5 years in a restaurant management role.
• Strong experience in managing upscale or fine‑dining restaurant operations.
• Excellent leadership and people management skills.
• Strong understanding of service excellence, wine knowledge, and guest engagement.
• Proven ability to manage budgets, labour costs, and operational expenses.
• Ability to perform in a fast‑paced, high‑pressure hospitality environment.
• Strong communication and organisational skills.
• Good knowledge of hygiene, safety regulations, and service compliance standards.

Roles & Responsibilities

The job scope for the candidate is as follows:

- Assist in the production of investor relations materials such as press releases, announcements, presentations and website contents.

- Plan and execute investor and analyst events such as AGMs, investor roadshows and conferences.

- Responsible for conducting daily news scan and producing the daily market update for management.

- Assist in the monitoring and reporting of the organisation's sustainability performance to ensure alignment with regulatory requirements and industry best practices.

- Serve as the main administrative contact for shareholder-related queries and coordination.

- Follow up on outstanding documentation or action items from investors (e.g. KYC, payments, signatures) and coordinate resolution.

- Support onboarding and account maintenance of shareholders, ensuring a smooth and professional experience.

- Support on M&A and investing activities, including but not limited to analysis of the target companies on commercial Due Diligence, valuation and deal structuring

- Work together with target companies, service providers and related parties to assist on completing the transaction

NOX - Dine in the Dark is one of Singapore's most unique restaurants with a stellar 10-year track record by introducing you to a new world of mystery and sensation you have never experienced before through a culinary journey through taste, smell, touch and sound, in total darkness.

We are currently on the lookout for the right candidate who:

- is highly self-motivated outgoing individual, traits necessary for driving the restaurant's team to consistently provide excellent, professional, yet personal service;

- is honest, committed to performance excellence & continuous performance improvement, and must display professional integrity;

- is looking to grow together with the success of the company, and on this journey of growth, mentor staff and prepare them for bigger roles and succession plans aligned with the company's growth and expansion.

He/She is responsible to:

- maximise revenue and profitability from daily customer attendance;

- be a role model and perform hosting duties to our guest, manage reservations.

- optimise cost-efficiency and effectiveness

- bar operations, including cocktails, mocktails preparation when needed

- manage staff / labour arrangements to meet the daily operations needs of the restaurant;

- Initiate and drive training initiatives for staff with continuous performance improvement as a daily goal;

- account for the daily sales through accurate reporting as well as submission of takings;

- ensure inventory management is performed weekly (or more frequent as deemed necessary by the Restaurant Manager) to maintain accurate stock levels and eliminate wastage and/or pilferage where gaps are identified.

He/She should:

- be proficient and fluent in written and spoken English, and preferably another language;

- have relevant experience in a similar management role in a service environment;

- be proficient with the computer and common applications.

An F&B Manager in a manufacturing factory oversees product development, production coordination, quality control, and compliance to ensure consistent, safe, and market-ready food products.

Key Responsibilities

• Oversee production of chilli, sauces, and spice products to meet quality and volume targets
• Ensure compliance with food safety standards (e.g., HACCP, GMP) and regulatory requirements
• Manage product formulation, taste consistency, and quality control
• Coordinate with procurement for raw materials and inventory management
• Supervise and train production staff
• Monitor costs, reduce waste, and improve production efficiency
• Work with sales/marketing on product development and improvements

Requirements

• Minimum Diploma in Food Science, Food Technology, or related field
• At least 3 years of experience in food manufacturing (sauces/spices preferred)
• Knowledge of food safety and quality standards
• Strong leadership, organizational, and problem-solving skills

Responsibilities

1. Cash Management & Group Financing

• Oversee day-to-day cash and manage treasury functions to ensure smooth group finance and trade operations, including cash flow positioning, loan drawdowns, FX exposure hedging, movement of funds, wire transfers, daily cash settlements, reconciliation of cash balances, exception investigations, issue resolution and account follow-up as required.

• Direct cash management and borrowing strategies, providing insight and recommendations to improve working capital and reducing cost of funding where possible.

• Review, analyze and forecast cash collections/disbursements, coordinating month-end treasury reporting and cash forecasting.

• Support overseas companies in fund management, recommend financing structures to meet funding needs, advise on banking transaction regulations, perform cash flow analysis, and coordinate group financing to support business requirements.

• Liaison for credit facilities from both intercompany sources and banks

2. Strategic Capital Management & Advisory

• Evaluate cost of capital and funding structure to ensure optimal financing mix for the region.

• Analyze macroeconomic trends and provide monthly financial and market outlook reports (including interest rate and FX trends) to management and subsidiaries to support funding, hedging and capital planning decisions.

• Analyze and recommend suitable banking products and financial solutions to enhance operational efficiency and support business growth.

• Support M&A and restructuring activities from funding and treasury perspective.

3. Risk Management & Hedging

• Execute effective hedging strategy and analysis in accordance with risk management policy to minimize FX exposure risk.

• Formulate interest rate structure to ensure profitability and compliance from transfer pricing perspective.

• Identify areas of risk and initiate ad-hoc analysis to quantify risk.

4. Policy, Governance & Process Improvement

• Support to develop, implement and communicate global cash management policies and procedures, identifying strategic needs based on a global liquidity assessment, pursuing and evaluating best practices for funding and capital management.

• Identify methodology and process improvements to drive efficiency and improve accuracy of the group finance process.

• Drive treasury system improvements and enhancements to strengthen reporting, automation and operational efficiency.

5. Banking Relationship & Administration

• Evaluate bank services and fees; monitor bank performance and make recommendations for savings or added new services.

• Review bank account openings in Singapore and overseas countries, closings and authorized signers and manage the database of bank accounts

• Establish and support banking relationships

• Support on liaison with corporate secretary on resolutions in relation to finance activities.

Job requirements

• Minimum Bachelor's degree in Finance and Accounting, Business Management, Business Administration, or in relevant fields

• Minimum 8 years’ relevant Treasury experience, especially in a regional or global role

• Prior experience in analysis of foreign currency exposure and hedge strategies is an added advantage

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Responsibilities:

• Monitor/report site installation progress, materials delivery, quality & safety.

• Responsible for coordination with subcontractors and liaising with clients, architects, and consultants on all BS/E&M matters on site.

Requirements:
• Degree in Electrical / Mechanical / Building Services Engineering or equivalent, preferably with relevant professional qualification.

• Minimum 10 years post-qualification experience in managing large scale multi-discipline BS / E&M projects.

• Experience in hospital or healthcare projects will be an advantage.

• Candidates with more experience will be considered as M&E Manager.

We offer attractive remuneration package with comprehensive fringe benefits to the right candidates.

The Sourcing & Product Development Assistant Manager is a key role within the organization, responsible for the entire lifecycle of new products. This encompasses sourcing and negotiating with suppliers, ensuring product quality and compliance, and managing the product's journey from concept to shelf. The role requires a strong understanding of the product development process, commercial acumen, and the ability to build and maintain relationships with suppliers.

Key Responsibilities:

• Product Development and Management: Oversee all stages of product development, from initial sourcing and sampling to final production, shipping, and product launch.
• Product Specification: Collaborate with internal teams to define and translate commercial requirements into detailed product specifications, encompassing quality, packaging, and other key attributes.
• Supplier Identification and Sourcing: Proactively identify potential new suppliers through various channels
• Tender Management: Prepare and execute sourcing tenders, analyze results, and develop negotiation strategies based on competitive offerings and cost analysis.
• Negotiation and Contract Development: Negotiate and establish contracts with suppliers, focusing on key terms such as volume, price, quality, logistics
• Supplier Relationship Management: Engage in regular negotiations and business reviews with suppliers to foster continuous improvement, innovation, and ensure adherence to quality and service agreements.
• Cross-Functional Collaboration: Liaise with key stakeholders across various departments, including Brand & Business Development, Food Safety, Inventory, Marketing, and Operations, to ensure alignment and successful product launches.
• Inventory and Forecast Management: Monitor inventory levels and collaborate with Inventory and Demand Planning teams to align forecasts with trade plans.
• Promotion Management: Manages promotion planning and ensure products sales and penetration

Job Requirements:

• Degree in any discipline
• Experience in the Fast-Moving Consumer Goods (FMCG) industry is advantageous.
• Strong project management skills
• Team player and ability to work collaboratively and build strong relationships with diverse stakeholders.
• Resourceful, problem solver and result oriented
• Ability to run sourcing tender and create clean sheets
• Good understanding of supply chain dynamics, product specifications, quality control, seasonality, cost drivers, and volume fluctuations.
• Strong business acumen and data analytic skills

Work Location: FairPrice Hub (Beside Joo Koon MRT)

Senior Manager / Manager, Hospitality

Salary: Competitive, commensurate with experience
Location: upper thomson
Working Hours: Sunday to Thursday, 8:30 AM – 6:00 PM (Off: Friday & Saturday)

Job Overview

We are seeking an experienced Senior Manager / Manager, Hospitality to lead hospitality operations within a healthcare setting.

This role is responsible for delivering a high-quality, resident-centric experience by overseeing dining, housekeeping, and hospitality services while ensuring operational efficiency and service excellence.

Key Responsibilities

Resident Experience & Operations

• Oversee daily hospitality operations including dining, housekeeping, and laundry services.
• Ensure consistent delivery of high-quality, resident-focused services.
• Gather feedback from residents and families, analyse trends, and implement improvements.

Dining Services & Quality Management

• Oversee food service operations and menu planning in collaboration with relevant stakeholders.
• Ensure meals meet dietary, nutritional, and quality standards.
• Maintain consistency in food quality, presentation, and overall dining experience.

Cost Control & Procurement

• Manage departmental budgets and monitor operational costs.
• Oversee sourcing and procurement of food and hospitality supplies.
• Drive cost efficiency while maintaining service quality.

Service Standards & Continuous Improvement

• Establish and enforce service standards, SOPs, and operational procedures.
• Conduct regular inspections on cleanliness, service delivery, and overall environment.
• Drive continuous improvement initiatives based on feedback and operational data.

Leadership & Team Management

• Lead, coach, and develop the hospitality team to achieve service excellence.
• Foster a strong service-oriented and resident-first culture.
• Ensure staff are adequately trained and aligned with service standards.

Stakeholder & Issue Management

• Act as the main escalation point for resident and family concerns.
• Manage service recovery and resolve issues in a timely and professional manner.
• Work closely with internal departments to ensure smooth operations.

Requirements

Qualifications

• Degree in Hospitality Management or a related field.

Experience

• Minimum 5 years of relevant experience in hospitality operations, healthcare, or senior living environments.
• Proven experience in managing operations and leading teams.
• Experience in hotels, serviced apartments, or healthcare hospitality settings will be an advantage.

Skills & Competencies

• Strong operational and cost management skills.
• High attention to detail and service quality.
• Excellent communication and stakeholder management abilities.
• Strong leadership and team development capabilities.

Additional Requirements

• Able to work on weekends as required by operational needs.
• Ability to communicate with residents and stakeholders from diverse backgrounds; additional language skills may be advantageous for communication purposes.

Additional Information

• This role is based in a healthcare environment with a focus on hospitality service delivery.
• Candidates from hospitality, hotel, or serviced apartment backgrounds are encouraged to apply.

Interested candidates please call/ WhatsApp me at 87152978 or send your resume to victor.gan@swiftsearchglobal.com

Victor Gan (R1550441)
Swift Search Global Pte Ltd (EA 18C9495)

This role is designed for a hands-on AI technologist who can independently design, prototype, and demonstrate Agentic AI solutions, while also operating in a consulting environment. You will personally build proof-of-concepts and demos, translate client problem statements into agentic AI architectures, and then lead full solution builds in collaboration with market teams, data engineers, AI engineers, and third-party vendors.

In this role, you are expected to provide:

Hands-on AI Solution Development & Prototyping:

• Architect, prototype, and develop end-to-end agentic AI use cases—including data pipelines, LLM workflows, tools, and agents—culminating in working demos and proof-of-concepts that can be used with clients and internal stakeholders
• Design and implement MLOps patterns in partnership with data science, data engineering, and Global AI teams, including model versioning, evaluation, monitoring, and deployment workflows
• Independently build AI prototypes and demos (e.g., agentic workflows, RAG systems, multi-agent orchestration) to validate concepts before scaling with engineering teams

Cross-functional Collaboration & Stakeholder Engagement:

• Act as the AI SME representing VCA AP to collaborate with technology, data science organization to create the right Agentic AI solutions for the FI and merchant clients
• Partner with AP market teams to co-create, validate, and scale AI solutions—serving as the technical lead who bridges client needs, market context, and engineering execution
• Manage and guide third-party AI vendors or platform partners as part of solution delivery when applicable

End-to-End Agentic AI Solution Delivery & Quality Ownership:

• Lead end-to-end Agentic AI solution builds—from client problem framing through concept design, prototyping, and production handover.
• Translate client business problems into agentic AI architectures, defining agents, tools, workflows, evaluation metrics, and deployment patterns.
• Act as the technical lead working with data engineers, AI engineers, platform teams, and third-party vendors to deliver production-grade solutions.
• Ensure solution quality across performance, scalability, security, cost efficiency, and responsible AI considerations.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Company Overview

ZENXIN AGRI-ORGANIC FOOD PTE. LTD.

Job Summary

Manage comprehensive accounting functions including receivables, payables, reconciliations, and audit support while providing administrative assistance to Human Resources and supporting ad-hoc projects.

Responsibilities

• Process and manage accounts receivables and accounts payables to ensure accurate financial transactions
• Perform bank reconciliations to verify and resolve discrepancies for accurate cash flow reporting
• Execute month-end closing activities and prepare GST filings in compliance with regulatory requirements
• Maintain full set of accounts and support audit processes to ensure financial accuracy and compliance
• Provide administrative support to Human Resources to facilitate smooth HR operations
• Assist with other accounting functions and complete ad-hoc tasks or projects as assigned to support business needs

The Restaurant Manager is responsible for the overall profitability and smooth operation of the restaurant, ensuring exceptional customer experiences and efficient team management. This role encompasses a wide range of responsibilities, from strategic business operations to hands-on customer service and staff development.

Role & Responsibilities

Business Operations

• Manage daily operations, ensuring seamless service and efficient workflow.
• Monitor income and expenses, analyze financial performance, and implement strategies for improvement
• Manage inventory, including ordering, stock control, and minimizing waste
• Manage equipment maintenance and ensure proper functionality.
• Prepare and submit timely reports (daily, weekly, monthly) on sales, food cost, labor cost, and other key performance indicators.
• Conduct regular inspections of the kitchen and service areas.

Customer Service

• Cultivate a customer-centric environment, prioritizing exceptional service and guest satisfaction.
• Proactively address customer feedback and resolve any issues promptly and professionally.
• Ensure consistent service quality and adherence to established etiquette standards.

People Management

• Lead, motivate, and develop a high-performing team.
• Manage the recruitment, training, and performance evaluation of staff.
• Ensure all employees adhere to company policies, quality standards, and F&B hygiene regulations.
• Drive team initiatives and implement changes effectively.
• Ensure strict compliance with all F&B hygiene policies, procedures, and health and safety regulations.

Skills/Qualifications:

• Minimum 4 years of relevant experience in managing F&B restaurants
• Willing to be involved in hands on operations
• Excellent communication and interpersonal skills
• Possess strong leadership qualities
• Able to work shift hours

Job scope

The Manager, Store is responsible for financial and operational success of the store including meeting revenue and profit targets, and customer service standards of the Company.

Summary of essential job functions

• Manage store operations. 
• Lead and supervise a team of Assistant Managers, Store, Supervisors and Crew.
• Ensure that the store has adequate resources (including manpower and inventory) for daily operations through effective and efficient duty roster planning, manpower deployment and stocks ordering.
• Maintain guidelines of food preparation to ensure that desired quality and standards are achieved.
• Coach staff in providing excellent service experience to all customers.
• Handle all customer queries and feedback in a professional and timely manner.
• Ensure compliance to food safety, hygiene and sanitation standards according to statutory guidelines.
• Ensure that policies and standard operating procedures are strictly adhered to.
• Handle selection and recruitment of staff.
• Monitor work performance of all staff and enforce discipline when necessary.
• Ensure on-the-job training is conducted for all staff.
• Check on supplier operations and provide feedback to the Supply Chain Department if necessary.