Total 10 job vacancies by Sourceo Pte. Ltd.

Responsibilities

• Assist the Front Office Manager in maintaining proper, efficient, and profitable functioning of the department.
  
• Collaborate with the Front Office Manager to develop long-term and short-term strategies planning, plan budgets and forecast for the department.
  
• Provide recommendations and advice to the Front Office Manager for process and strategy improvements within the department.
  
• Analyze trends, changing needs, and guests’ expectations to proactively meet accommodations, services, and facility needs.
  
• Ensure staff support efforts to achieve ARR and occupancy goals through yield management of room inventory.
  
• Monitor the Housekeeping Department to maintain excellent service and cleanliness for guestrooms and public areas within the budget.
  
• Oversee the Reservation Section to achieve yield % goals and provide a 3-month daily booking forecast to the management.
  
• Supervise the Telephone Sections for prompt and friendly handling of administrative and guest calls.
  
• Periodically inspect guest rooms, public areas, lobby, and other facilities ensure consistency of high standards.
  
• Coordinate with Outsource Security for efficient surveillance and proper reporting and follow-up on incidents.
  
• Collaborate with the Front Office Manager and Human Resources for manpower needs, recruitments, promotions, and terminations etc.
  
• Review departmental programs to support team development.
  
• Undertake any other duties assigned by the Front Office Manager with diligence and professionalism.
  

Requirements

• Minimum Diploma or Degree in Hospitality, Tourism, or related field.
  
• At least 3–5 years of Front Office experience, including 1–2 years in a supervisory role.
  
• Strong leadership, communication, and interpersonal skills.
  
• Service-oriented with the ability to support daily front office operations and guest satisfaction.
  
• Proficient in Opera PMS or other hotel front office systems.
  
• Hospitality certifications (e.g., CERT, service excellence, operations management, or leadership) are an advantage.
  
• Professional, well-groomed, and composed in all guest interactions.

Responsibilities

• Vendor Pre-qualification: Conduct pre-qualification to shortlist qualified vendors to be invited for tenders.
  

• Tender Preparation: Work closely with respective operations departments to prepare tender documents, arrange tender briefings, and conduct site shows for invitation to tender.
  

• Evaluation: Compile and evaluate tender submissions, including price analysis and quality assessment.
  

• Negotiation: Conduct tender interviews, clarifications, and negotiation of pricing and contracted terms.
  

• Documentation: Prepare recommendation papers, ensuring timely approval and award.
  

• Contract Management: Issue contract agreements to awarded vendors.
  

• Variation Handling: For changes to contracts, raise variations for approval and issue variation letters to vendors.
  

• Systems Management: Creation of contracts and change orders in the purchasing portal.
  

• Compliance: Ensure procurement activities comply with group procurement policies and SOPs.
  

• General Support: Any other procurement and contract management related tasks which may be assigned.
  

Requirements

• Education: Minimum Diploma in Hospitality, Business, Purchasing, Supply Chain or equivalent.
  

• Experience: No experience is required.
  

• Skills: Good communication and writing skills.
  

• Technical Proficiency: Proficient in Microsoft Excel, Word, and PowerPoint.
  

• System Knowledge: Knowledge in SAP is an advantage

Responsibilities

• Maintain tunnel washer, washer extractor and dryers to keep laundry machinery and equipment in operational condition.
  
• Troubleshoot and repair inoperative machines.
  
• Provide support and assistance by responding appropriately to repair situations, assessing the problem, and taking the appropriate action.
  
• Perform preventative maintenance and cleaning of machine ductwork and related equipment.
  
• Maintain an inventory of tools and supplies necessary for the completion of repairs, and keep tools in good condition.
  

Requirements

• Minimum NITEC in Electrical Engineering / Mechanical Engineering or equivalent.
  
• General mechanical, diagnostic, and troubleshooting abilities.

Responsibilities

• Offer guests an enjoyable, expertly served beverage/dining experience.
  
• Conforming to hotel standards of excellence for quality, professionalism and friendliness.
  
• Review basic banquet event orders and follow up on all special requests.
  
• Complete opening and closing side work as assigned and have all tables set according to standards.
  
• Anticipate and service of guests’ requirements before requests.
  
• Serve and clear food and beverage items in an unobtrusive and professional manner.
  
• Assist in doing the opening and closing beverage inventory during their respective shift.
  
• Organize and be responsible for final set-up arrangements.
  

Requirements

• O-Level or equivalent
  
• At least 1 year of relevant experience in banquet or hospitality industry
  
• Willing to work rotating shifts, weekends or Public Holidays

Responsibilities

The Front Office Manager assists the Hotel Manager in the overall administration and operation of the Front Office department. The Front Office Manager is primarily responsible for providing leadership, supervision, direction for Front Office department in accordance with the Objectives and Quality Standards established by The Hotel; while driving the business to achieve its maximum potential financially and operationally.

• Responsible for the effective, efficient, and profitable functioning of the Front Office department.
  
• Prepares the short-term and long-term department strategies for onward planning, budgeting, and forecasting together with the Cluster Executive Committee.
  
• Develops, recommends, and advises the Hotel Manager on potential areas for opportunities in pertinence to processes and strategies within the Hotel.
  
• Champions and guides Front Office department in upholding all aspects of the Brand Experience for The Hotel, ensuring all brand touchpoints are delivered consistently in delivering upon the most memorable experiences for our guests.
  
• Detailed JD to be discussed during interview.
  

Requirements

• Diploma in any field
  
• At least 5 years of relevant experience in a similar capacity
  
• Team player with positive attitude, enthusiasm and initiative
  
• Knowledge in Opera System will be advantageous

Responsibilities

• Operational Oversight: Responsible for ensuring the proper, efficient, and profitable functioning of the Hotel.
  

• Team Supervision: Supervise sections in the Front Office, including reception, cashier, telephone, reservation, and baggage services. Monitor staff members’ conduct and job performance and project a positive corporate image to guests.
  

• Guest Service: Provide prompt, courteous, and efficient service to guests and handle guest complaints with tact and diplomacy. Assist in guest check-ins and check-outs.
  

• VIP Management: Assist in inspecting rooms assigned to VIPs before their arrival, escort VIPs to their rooms, and ensure complimentary amenities are provided. Inform relevant departments about VIPs’ arrival.
  

• Administrative Duties: Check the Logbook for messages and follow-up actions at the beginning of each shift. Issue keys to authorized personnel only and initiate correspondence regarding enquiries, reservations, and complaints.
  

• Reporting & Coordination: Monitor housekeeping discrepancy reports and take corrective actions when necessary.
  

• Security & Safety: Handle security-related matters, such as directing guests reporting incidents or theft and addressing guest conduct issues with the Security Department.
  

• Financial Duties: Maintain the cash float amount according to expected occupancy. Authorize rate and room changes, paid outs, cash advances, and acceptance of cheques following procedures and credit policies.
  

• Staff Development: Take charge of training all reception staff members, including planning, organizing, and conducting on-the-job training.
  

• Outlet Supervision: Conduct spot checks on outlets in the absence of the Outlet Manager.
  

• Revenue Optimization: Monitor room inventory closely to maximize room utilization and generate higher revenue. Collaborate with Sales to optimize revenue and occupancy from group allotments.
  

• Emergency Response: Take on the responsibility of evacuating staff members and guests during a fire in the absence of the Safety & Fire Manager. Attend CERT training as required by law and regulations.
  

• General Support: Perform any other duties assigned by supervisors, carrying them out diligently and professionally.
  

Requirements

• Education: Minimum Diploma in Hospitality, Tourism, or related field.
  

• Experience: At least 2–3 years of Front Office or supervisory experience in the hotel industry.
  

• Technical Skills: Proficient in Opera PMS or other hotel management systems.
  

• Certifications: Hospitality certifications (e.g., CERT, service excellence, leadership, or operations) are an advantage.
  

• Soft Skills: Strong leadership, communication, and problem-solving skills.
  

• Aptitude: Service-oriented with the ability to handle guest feedback and operational issues effectively.
  

• Professionalism: Well-groomed and professional in appearance and demeanor.
  

• Flexibility: Willing to work rotating shifts, weekends, and public holidays.

Responsibilities

• Responsible for overseeing the M&E aspects of the assigned properties including the efficient and orderly running of the engineering office, workshop and all M&E plant rooms.
  
• Lead a team of engineering staff to attain the highest level of operational efficiency and service delivery
  
• Plan and implement preventive and corrective maintenance programme for M&E installations and systems
  
• Review all M&E maintenance contracts, agreements and insurance policies
  
• Carry out systematic inspection and audit of the property M&E plants and premises
  
• Liaise with statutory authorities on M&E licenses, installations and checks of the assigned properties
  
• Oversee asset enhancement/upgrading works
  
• Assist in preparing cost estimates, work specifications, quotations, tender recommendations, and contract documentation
  
• Conduct regular inspections of common areas, public walkways, façades, plant rooms, and air‑conditioning equipment, ensuring timely rectification of defects
  
• Ensure compliance with workplace safety procedures, fire safety requirements, and statutory regulations
  
• Update and maintain work order status in the Computerised Engineering/Maintenance Management System (e.g. CEMS)
  

Requirements

• Degree in Mechanical, Electrical Engineering or equivalent
  
• At least 5 years of relevant experience or in hospitality industry with prior experience in a supervisory or team‑lead role 
  
• Strong leadership and decision making-skills, and able to maintain high service standards levels
  
• Good communication skills and team player
  
• Fire Safety Manager and Green Mark Manager certifications will be advantageous
  
• Able to work under pressure and respond effectively to emergencies

Responsibilities

• Provide administrative support to the various Heads of Department by encoding correspondence, reports & documents, handling or screening of incoming calls and random visitors, setting meeting with various departments and clients.
  
• Assist in raising Purchase Requisitions and monitoring purchase related items including but not limited to Goods Received/Service Accepted (GRSA) and capex progress monitoring for all departments.
  
• Acts as liaison between various departments and Hotel manager and make follow-ups to different departments, company, person any pending documents as requested by the Head of Departments including the status thereof.
  
• Schedules and coordinates appointments, meetings and events, including registration and travel arrangements as necessary.
  
• Assists with customer inquiries and problem resolution as well as completion of management reports which requires input from all departments as well as monitoring guests’ reviews and staff compliments.
  
• Manage all inward and outward correspondence of the hotel to ensure timely and accurate receipt and dispatch of the same.
  
• Set-up and maintain Management Office’s correspondence files and ensure safe custody and confidentiality.
  
• Stock up stationery and ensure all office/equipment are of good working conditions.
  
• Provides support in ensuring all compliance matters are adhered to in accordance with the guidelines set out.
  
• Any other responsibilities or projects assigned by the Hotel Manager and Heads of Department.
  

Requirements

• Minimum of 2-3 years of experience in a similar position at this level.
  
• Demonstrated experience providing administrative support in a fast-paced, multi-task environment.
  
• Excellent organizational, interpersonal, and communications skills
  
• Ability to handle internal and external contacts at all levels with sensitivity and professionalism.
  
• Strong ability to maintain and treat highly confidential information with absolute discretion.
  
• Very presentable, with an approachable yet confident personality, demonstrating flexibility and a positive can-do attitude.
  
• Highly adaptable, resilient, and able to work under pressure and meet tight deadlines with limited supervision and minimal direction.
  
• Maintains high performance standards: ensuring that all work is effectively complete, monitors the progress of work against schedules and departmental requirements, works effectively by using a highly collaborative style

Responsibilities

• Clean and tidy guest rooms, including making beds, dusting, vacuuming, sanitizing bathrooms, and replenishing amenities.
  
• Ensure all assigned rooms meet hotel cleanliness and presentation standards before guest check-in
  
• Keep the work environment clean, tidy, and neat, maintaining cleanliness in corridors, carpets, wallpapers, furniture, guests’ lift landing areas, pantries, and service lift landings at all time.
  
• Equip and maintain housekeeping trolley with adequate supplies, ensuring neatness and readiness.
  
• Ensure master key is received and returned with sign-in and sign-out.
  
• Report room discrepancies and maintenance issues accurately and follow standard procedures Remove room service trays from rooms and return them collection point.
  
• Monitor and address safety hazards, including fire exits, fire extinguishers, and emergency routes.
  
• Report suspicious behavior, DND rooms, and lost & found items according to SOP.
  
• Ensure compliance with legislated health and safety requirements within the workplace.
  
• Conduct duties in a courteous, safe and efficient manner, following hotel and Singapore policies and procedure, while maintaining the highest level of service and communication.
  
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.
  

Requirements

• No education required
  
• Willing to work rotating shifts, including weekends and public holidays
  
• Team oriented with a positive attitude
  
• Able to work under pressure and fast paced environment
  
• Prior housekeeping or hospitality experience preferred
  

Locations Available

• Oasia Hotel Novena
  
• Orchard Rendezvous Hotel
  
• Rendezvous Hotel Singapore
  
• Quincy Hotel Singapore
  
• Vibe Hotel Singapore Orchard
  
• Village Hotel Albert Court
  
• Village Hotel Bugis
  
• Village Hotel Changi
  
• Village Hotel Katong

Job Expectations

Supervise and guide Room Attendants to maintain guest rooms, public areas, and service corridors to the highest standards of cleanliness, comfort, and safety.

Conduct regular inspections of rooms and facilities, ensuring prompt reporting and follow-up of maintenance issues with the Engineering Department.

Handle guest requests and feedback promptly, ensuring service excellence and guest satisfaction.

Oversee daily staffing and scheduling to ensure optimal coverage based on occupancy levels.

Recommend and implement procedures and policies for housekeeping operations to keep abreast of market best practices.

Act as a people manager who communicates performance expectations in accordance with job descriptions and monitor progress.

Maintain adequate inventory of housekeeping supplies and ensure proper use and storage of equipment.

Monitor departmental expenses and support cost-control initiatives to optimize resources.

Liaise closely with Concierge, Reception, Bell Counter and Front Office Cashier on guests’ arrival and departure.

Act as an advocate on safe work practices in the workplace by ensuring that housekeeping employees follow established safety regulations when using work equipment and supplies.

Provide directions to external vendors such as the public area cleaners, pest control, landscape, and laundry to ensure that service level agreements are met.

Schedule periodic works with outsource cleaning supplier for lobby area, public restrooms, corridors, meeting rooms, as well as carpet shampooing.

Perform any other duties assigned by supervisors, carrying them out diligently and professionally.

Requirements

Minimum Diploma or Degree in Hospitality, Tourism, or related field.

At least 3–4 years of housekeeping experience, including 1–2 years in a supervisory role.

Strong leadership and team coordination skills with attention to detail.

Service-oriented with the ability to assist in maintaining high cleanliness and operational standards.

Proficient in housekeeping management systems and familiar with scheduling and inventory procedures.

Hospitality certifications (e.g., CERT, service excellence, or operations management) are an advantage.

Professional, well-groomed, and composed in daily staff and guest interactions.