Total 1,204 Finance / Banking / Insurance job vacancies in Fraser Business Park

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions.

As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We currently have an opening for a Data Centre Cabling Coordinator role for our client in Singapore which is a leading global investment bank. The Cabling Coordinator is responsible for coordinating and managing structured cabling requests across the APAC region, covering data centres and network rooms. 

The role ensures timely delivery, standardisation, and compliance with cabling standards while supporting regional projects and operational requests, including after‑hours and weekend activities when required.

Key Responsibilities

• Act as the regional point of contact for APAC cabling requests (MACs, projects, refreshes).
• Coordinate cabling activities with local sites, vendors, and internal teams.
• Ensure cabling works comply with global standards, labelling conventions, and best practices.
• Review cabling designs, rack layouts, and pathways for feasibility and scalability.
• Track request status, manage schedules, and provide regular updates to stakeholders.
• Validate work completion, testing results, and documentation.
• Support weekend and after‑hours cabling activities for critical implementations.

Required Skills & Experience

• Experience coordinating structured cabling in data centres and network rooms.
• Strong knowledge of fibre and copper cabling standards and practices.
• Experience working across multiple countries/sites in APAC will be an advantage
• Strong coordination, communication, and documentation skills.

Working Conditions

• Regional APAC coverage with occasional weekend and after‑hours support as required.

• Conduct ongoing periodic KYC reviews and triggered KYC reviews for existing individual customers.
• Ensure all KYC reviews comply with the bank’s established policies, procedures, and controls.
• Perform ongoing updates to customer reviews and ensure the customer’s AML risk rating is accurately reflected in the eKYC system during the review.
• Carry out daily screening and clearance processes for individual customers using the Moody’s system.
• Verify screening results against internal and external sources (e.g., AMLMAS, Dow Jones, Moody’s, Questnet) during KYC reviews, where applicable.
• Identify and assess suspicious customers and transactions with red-flag indicators during reviews, and file STRs when necessary.
• Communicate effectively with relevant internal and/or external parties to obtain required KYC documents.
• Assist in preparing or generating KYC-related tracking reports, when required.
• Handle RFIs sent by LCD and liaise with customers as needed.
• Perform other duties as assigned by the department.

Requirement:

• Bachelor's Degree or Diploma in Banking or related disciplines.
• Fast learner with strong attention to detail.
• Ability to work under pressure and willingness to work overtime if required.
• Excellent time management skills with the ability to multitask and prioritize effectively.
• Proficient in Microsoft Office applications such as Excel, Word, and PowerPoint.
• Adequate written and verbal communication skills in both English and Chinese, so as to communicate with both language speaking customers and verify documents.
• Willingness to handle ad-hoc projects or assignments as required.

• Assist relationship managers in handling account-related matters for non-bank financial institution clients, including but not limited to coordinating account opening applications and maintenance forms, checking document completeness, ensuring logical and compliant signature and authorization setups, and liaising with internal departments to facilitate account opening and maintenance processes.
• Support relationship managers in processing clients’ daily transactions, including but not limited to deposits, settlements, and foreign exchange.
• Assist in conducting industry research related to non-bank financial institutions.
• Support coordination with relevant industry associations and help organize various events.
• Assist in analyzing client account usage and provide recommendations for relevant marketing strategies.

Requirement:

• More than 3 years of experience in the financial industry, with good communication skills and logical thinking ability, capable of working under pressure.
• Familiar with banking-related accounts, settlement, and other business operations, with a meticulous and careful approach to work.
• Exceptionally capable candidates may be considered beyond the industry and experience limitations.
• Good communication skills in both Chinese and English, able to write reports in Chinese, so as to provide service to Chinese speaking customers and verify documents.
• Strong teamwork spirit and sense of responsibility, with good adaptability and stress resistance.
• Able to adapt to a fast-paced work environment and deliver results before deadlines.

The Company

Our client is an established Singapore headquartered company with strong growth and stability. Keen to hire a hands-on and detailed Finance talent with complex Consolidation experience. SGX reporting exposure can be advantageous.

Overtime required due to tight reporting and SGX deadlines.

Requirements

• Degree qualified with more than 5 years of complex Consolidation experience (including joint ventures, associates, investment holding co etc)
• SGX reporting experience can be advantageous
• Relevant industry exposure from Infrastructure / Energy/ Real Estate
• Prior Big 4 background can be helpful
• Traits: Hands-on, resilient, hardworking, motivated, team player

Job Scope

As the Finance Manager, you will be responsible for group reporting, consolidation and SGX related activities. You will drive the reporting process, including reporting of monthly, quarterly and annual financial performance across business units, and accurate reporting of group financials. You will be responsible for preparation of financial presentations, board papers and insights for senior leadership discussions. You will oversee SGX reporting requirements, ensure compliance with listing rules and timely submissions, consolidation (>200 entities) and perform indepth analysis of results across different business units and provide strategic recommendations. You will also partner closely with regional finance teams in the region to ensure consistency and alignment in reporting standards.

Apply Today

Please send your resume, in WORD format only and quote reference number Ref No GH12763489, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Hor Man Teng (Geraldine) EA Registration no.: R1217737

By clicking ‘apply’, you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.sg/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

PrimePartners Corporate Finance is a leading boutique corporate finance firm providing financial advisory, capital-raising, M&A and sponsorship services. We have completed over 70 listings on the Singapore Exchange and over270 advisory engagements. With a strong deal pipeline, we are looking for motivated and experienced professionals to join our corporate finance teams.

As part of our Corporate Finance team, the responsibilities will include:

• Pro-actively manage day-to-day execution for advisory and capital-raising deal.
• Project management due diligence with auditors, lawyers and other professionals.
• Manage communications and expectations between clients, professionalsand regulators.
• Manage workflow with associates and assist in deal origination.
• Perform in-depth financial analysis and develop valuation models.
• Prepare client presentation materials and pitchbooks.

What we look for:

• A degree in Accounting/Business/Economics/Finance.

• Team players with strong interpersonal and project management skills.

• Analytical thinking and creative problem-solving skills.

• Self-motivated, results-driven and demonstrated ability to multi-task and deliver results under pressure.

• Excellent written and verbal proficiency in English and Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients

• Track record of completed transactions and/or with at least 1-2 years of relevant experience.

Job Description:

· Loan operation processing & documentations

· Prepare reports for Head office, MAS and etc. on a timely basis.

· Prepare credit review for existing borrower

· Issuance of banker’s guarantee

· Capable of drafting credit proposals for both Bilateral and Syndication loans

·Ability to assess credit risk and formulate assessment reports

· Vet Legal documents and follow up on other correspondences such as amendments to agreement, waiver requests

· In-charge of KYC checking and CDD review on both new and existing customers

· Ad-hoc duties

Requirements:

· Minimum Diploma or Degree graduate in financial related courses

· Experience in loan processing & documentations will be an added advantage

· Minimum 2 Years experience in syndicated and/or bilateral loan transaction will be preferred

· Bilingual to liaise with Mandarin speaking chinese clients

· Able to handle Documents in chinese language

about the job. As a critical member of the Global IT Resiliency team, you will drive the end-to-end coordination and execution of disaster recovery testing across diverse business applications and infrastructure platforms.

• Lead the planning and governance of comprehensive IT disaster recovery exercises for regional and global data centers.
• Partner with technical engineering leads and product owners to define and refine recovery requirements.
• Facilitate workshops to capture technical recovery needs and integrate them into comprehensive runbooks.
• Provide expert guidance to cross-functional teams to improve disaster recovery plans and overall system readiness.
• Monitor and report on IT resiliency maturity while ensuring alignment with global risk and change control processes.

skills and experience required.

• Minimum of 5 years of IT experience specifically within the banking or financial services industry.
• Proven track record in the hands-on execution of IT disaster recovery testing and business continuity management.

To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

GENERAL DESCRIPTION

The Assistant Relationship Manager (ARM) supports one or more Relationship Manager(s) (RM) / Group Head(s) (GH) in daily operations, administration and client management. The ARM interacts with internal and external stakeholders, provides clients with relevant information and supports the RM in implementing customised solutions. Furthermore, the ARM acts as role model in bringing the best service quality to the RMs/GH in a fast, professional and friendly manner, and thus helping the team to manage, develop and grow its client base. They channel client feedback to the relevant individuals/departments within the Bank to foster continuous improvement and fast adaptation of processes.

KEY FEATURES OF THE POSITION

CLIENT ADMINISTRATION AND MANAGEMENT

· Supports RMs/GH in client interaction and all related tasks (systems, processes, files, documents etc.) with high-quality, precision and timely responsiveness

· Customizes client requests (reporting, statistics, mailings etc.)

· Manages the RM/GH’s calendar, prepares client meetings, organizes business trips, completes the post processing of client calls, client meetings or business trips for RMs/GH

· Compiles presentations, supports in drafting investment proposals and in marketing activities if needed (client reception, meetings, business trips, events etc.)

· Ensures coverage in case of own absences

BUSINESS MANAGEMENT

· Regularly collects and exchanges relevant information necessary for the job

· Conducts reviews, plans, and always documents his/her work

· Supports RM/GH in implementation of projects and initiatives, in close alignment with the Team Business Manager

· Provides professional input proposals for improvements based on experience, incident occurrence or observation

· Manages the expense claim process for RMs/GH

RISK MANAGEMENT AND CONTROLS

· Actively helps managing risk (support first line of defense), i.e. in client documentation, by raising concerns, following up on issues and by escalating when in doubt

· Ensures adherence to local regulations and compliance with internal policies and standards (e.g. new account openings, payment instructions, reviewing client phone calls or signing off at own level of competence etc.)in collaboration with the respective RMs, GH and Team Business Manager

· Ensures timely clearance of pending items and escalated deficiencies

· Ensures appropriate ethical and compliant behaviour in his/her area of responsibility

· Ensures correct, meaningful and understandable documentation of client interaction/client orders in the corresponding tool (e.g. CRM, DiAS)

REGULATORY RESPONSIBILITIES

· Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

PERSONAL AND SOCIAL SKILLS

· A natural team player

· Ability to relate to colleagues from diverse backgrounds

· Open, approachable and displays genuine interest in people and in improving processes

· Always communicates in a competent and professional manner

· Highly service oriented and passionate about client servicing

· Systematic, precise and diligent working style and the ability to perform under pressure

· Personal integrity and ethical behaviour

PROFESSIONAL AND TECHNICAL SKILLS

· Appropriate understanding of relevant products and services in Private Banking

· Basic knowledge of global financial markets and current developments in the industry

· Sound affinity with the geographic market(s) covered, i.e. familiar with the legal and regulatory environment as well as cultural awareness

REGULATORY

· Representative under MAS SFA and/or FAA

about the company.

A well-established and leading organization within the private education sector, known for providing progressive learning opportunities and fostering a supportive and human-centric corporate culture.

about the job.

• This newly created position within the financial planning and analysis team is based in the central part of Singapore with a 100% work-in-office arrangement.
• You will execute the processing of student recruitment commissions for regional and local representatives.
• You will manage the preparation of recurring monthly and annual statutory reconciliation and compliance reports.
• You will take ownership of the period-end financial closing activities, including the generation and posting of monthly accounting journals.
• You will perform deep-dive analytical studies on revenue variations and expenditure variances to support management decisions.
• You will assist in consolidating internal figures to establish the comprehensive annual operational budget.

skills and experience required.

• You must possess a recognized university degree/diploma in accountancy or an equivalent professional qualification.
• You should have a minimum of three to four years of robust accounting experience, with a solid familiarity in managing a full spectrum of accounts.
• You need not have experience in full spectrum of FP&A, guidance will be given.

Please click on the 'apply' button to apply online. EA: 94C3609 /R22111662.

Job Responsibilities

1) Data Platform & Enterprise Architecture Leadership

• Define and execute the APAC data platform architecture strategy, aligned with global priorities and regulatory/local market requirements.
• Architect scalable, secure, future-ready data platforms that support business change and modernization outcomes.
• Integrate and modernize legacy systems and disparate data sources into unified, trusted data ecosystems enabling analytics, AI/ML, and GenAI.
• Drive adoption of open systems and standard architectures to improve agility, interoperability, and resilience.

2) Delivery Management & Execution (Architecture-through-Delivery)

• Be accountable for successful delivery of a regional data platform, including day-to-day coordination and delivery oversight.
• Partner with sponsors/stakeholders to define goals, deliverables, and acceptance criteria.
• Support requirements/backlog prioritization, user stories, and alignment ceremonies (stand-ups, showcases/POCs, SteerCo, working groups).
• Create and deliver against detailed project plans; track dependencies, manage delivery risks, and ensure timely execution.
• Manage budgets/forecasts and oversee external vendors/data providers.

3) Governance & Stakeholder Engagement

• Establish and embed architecture principles, standards, and governance, ensuring enterprise-wide alignment.
• Chair/lead architecture forums as needed and provide strategic oversight for significant technology programs.
• Build strong relationships across regional/country technology leadership, product, delivery teams, external vendors, and Head Office (Japan).
• Drive architecture advocacy via workshops and knowledge sharing across business and technology communities.

4) Engineering Excellence (Quality, Simplicity, Performance)

• Apply strong software engineering practices: code profiling/optimization, debugging complex issues, and choosing appropriate languages/paradigms.
• Drive pragmatic design: SOLID/cohesion, idempotence, domain modelling, performance-by-design; familiarity with CQRS and eventual consistency.
• Promote modern delivery practices: automation by default, CI/CD, automated security scanning and performance testing.

5) Reliability, Observability, Security & Compliance

• Design for reliability, performance, and availability and ensure platforms meet both user needs and business goals.
• Facilitate adoption of platforms with embedded observability, risk, and compliance controls.
• Ensure secure-by-default engineering, including server hardening fundamentals and use of SSL/encryption principles.

6) People & Talent Leadership

• Provide technical leadership, mentorship, and guidance to engineering/delivery teams and the architecture community.
• Lead design discussions, gain buy-in, and develop others through coaching and knowledge sharing.

Job Requirements

• Experience: Minimum 10 years delivering in strong engineering teams, with proven delivery ownership for data/technology initiatives.
• Strong background in enterprise/data/solution architecture and modernization programs (cloud adoption and large-scale integrated solutions exposure preferred).
• Strong stakeholder management and influencing skills across engineering, product, and senior business leaders; ability to collaborate across APAC and with Japan/global teams.
• Solid foundation across:
• Software engineering and design practices (performance, SOLID, idempotence, domain modelling).
• DevOps/automation and CI/CD with security/performance testing automation.
• Infrastructure basics (OS, scripting, networking) and data storage paradigms; ability to automate PaaS usage.
• Security principles (secure coding, hardening, encryption/SSL).

Job Purpose

To originate, structure, and execute bespoke structured financing and derivatives solutions for corporate and institutional clients across APAC, with a focus on delivering commercially viable, risk-optimized, and regulatory-compliant capital markets solutions. The role serves as a senior technical expert, partnering with clients and internal stakeholders to design complex cross-asset structures spanning interest rates, FX, credit, and asset-backed financing, while driving revenue independently and supporting seamless cross-border execution.

Job Responsibilities

• Lead the origination, structuring, and execution of complex structured financing transactions across the APAC region.
• Design and price bespoke financial solutions incorporating interest rate, foreign exchange, and credit derivatives.
• Act as the senior technical specialist within the team for complex financial modelling, derivatives pricing, and solution structuring.
• Advise C-suite clients, multinational corporates, and institutional investors on tailored financing, hedging, and risk management strategies.
• Develop sophisticated hedging frameworks and risk optimization solutions for multi-asset and cross-border portfolios.
• Work closely with global product partners, trading desks, legal, risk, and coverage teams to ensure seamless execution and distribution of solutions.
• Independently manage end-to-end deal execution, from client engagement and structuring through documentation and implementation.
• Ensure all structured solutions and transactions comply with MAS guidelines and applicable international regulatory requirements.
• Build and deepen senior client relationships to identify opportunities and drive revenue generation
• Provide technical guidance and credible product leadership to junior team members and internal stakeholders.

Job Requirements

• Bachelor’s or Master’s degree in Financial Engineering, Quantitative Finance, Mathematics, Economics, or a related discipline.
• Minimum 10 years of relevant experience in Structured Finance, Derivatives Structuring, Global Markets, or Investment Banking.
• Proven track record within a global multinational bank, with strong exposure to APAC markets.
• Hands-on experience in originating, structuring, and executing complex structured finance and derivatives transactions.
• Strong product knowledge across fixed income derivatives, FX solutions, credit structures, and asset-backed financing.
• Advanced technical expertise in financial modelling, derivatives pricing, and bespoke solution design.
• Demonstrated ability to advise senior clients, including C-suite executives, multinational corporates, and institutional investors.
• Solid understanding of hedging strategies, risk management frameworks, and capital optimization solutions for cross-border and multi-asset portfolios.
• Ability to work independently, drive revenue origination, and manage end-to-end deal execution with minimal support.
• Strong stakeholder management skills, with the ability to collaborate effectively with global desks and internal control functions.
• Sound knowledge of MAS regulations and relevant international regulatory requirements applicable to structured products and capital markets transactions.
• Excellent communication, presentation, and client relationship management skills.

Responsibilities:

• Serve as the first point of contact for clients regarding digital banking platform enquiries and support.
• Investigate and resolve client requests, escalating complex issues to relevant support teams when required.
• Perform independent verification of client instructions and callback checks for high-risk transactions.
• Process account closures and other client service requests.
• Support documentation processing, signature verification, audit confirmations, and custody declarations.
• Maintain accurate records in the Bank's ticketing system and ensure timely follow-up until resolution.
• Ensure compliance with regulatory requirements, internal policies, and operational procedures.
• Participate in process improvement initiatives and support ad-hoc tasks as assigned.

Requirements

• Diploma or Degree holder with at least 3 years of banking operations, client service, or call centre experience.
• Good understanding of banking products and services.
• Strong communication, problem-solving, and analytical skills.
• Detail-oriented, proactive, and able to work independently in a fast-paced environment.
• Proficient in handling both verbal and written communication.
• Able to work flexible hours when business needs require, including shift work and public holiday support.

Email: nurul.amirah@gmprecruit.com

** This Singapore-based position is opened to Singaporeans only.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence:11C3793   |   Nurul Amirah |   Registration No: R22108940

About EPAM

EPAM is a leading global provider of digital platform engineering and development services. EPAM has been expanding in Singapore since 2013 and delivering the best solutions to our customers. As a recognized leader, EPAM Singapore achieved Great Place to Work® Certification in 2023 and is committed to providing our team with inspiring careers.

You will have the opportunity to work with fellow talented technologists and accelerate your career by participating in our numerous upskilling, training, and certification programs. That is why EPAM Singapore was awarded Gold for Best In-House Certification Programmes in the Employee Experience Awards 2023 and Silver in the SkillsFuture Employers Awards 2022 for our efforts in championing employees' skills development and building a lifelong learning culture at the workplace. You can also look forward to developing holistically with the multiracial festivals and various wellness and cultural activities organized by our passionate colleagues here.

Why EPAM?

• By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2022 & 2023.
• Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters.
• You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices.
• We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey.
• At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us.

What You’ll Do

• Establish comprehensive User Acceptance Testing (UAT) scenarios, write robust test cases and execute testing plans
• Own the test plan sign-off process and ensure functional testing quality to support flawless production implementations
• Collaborate with cross-functional teams to translate business needs into technical specifications and review Business Requirement Documents (BRDs)
• Perform detailed impact analysis on existing systems and map end-to-end user journeys to blueprint testing parameters
• Conduct post-implementation reviews to verify system outcomes match expected business rules
• Assist operations teams with defect triaging and production error resolution
• Support change management by documenting process changes, updating operations guides and training staff on new rules.

What Will Make You Shine

• Hands-on expertise in the software testing lifecycle, including designing functional test scenarios, writing test cases and tracking defects
• Proficiency in requirements gathering, business analysis and translating business needs into technical specifications
• Demonstrated ability to design visual process maps, user flows and end-to-end user journeys
• Strong analytical skills to perform impact assessments, identify system gaps and translate operational issues into compliant solutions
• Excellent communication skills to bridge technical teams and business users, facilitate audits and coordinate deliverables
• Experience working within Agile frameworks to coordinate and deliver system enhancements
• Ability to adapt to continuous improvement processes, manage testing timelines and support operational change management.

How We Hire

Here, we summarize the typical journey to finding a job within EPAM:

• Apply and tell us about yourself
• Go through some standard interviews:

1. General interview with a recruiter
2. Technical interview with our technology experts
3. Manager interview or Offer interview with a hiring manager

• Get ready to join the team

Not sure if you meet all the requirements? No problem. Let’s talk anyway and find out more.

It takes 1 min of application to start the journey with us. Apply now!

• Working Location : Suntec Tower
• Working Day : 5 Days 9 – 6 PM 
• Salary Budget : Junior :$4000 - $5,000 + AWS / Senior : $5,000 - $6,500+ AWS

Summary:

• To perform this job successfully, the individual is expected to handle highly sensitive and confidential information while exercising professionalism and discretion.
• Reporting and supporting the Executive Director and will work closely with and supporting the principal.
• Ideal candidate from trust consultancy firm, law firm, banking industry or accountancy firm.
• Preferred working experience as legal secretary, trust specialist, corporate secretary.
• Experience in handling trust administrative, legal documents or fund investment are highly preferred.
•  Assist manager in going through legal documents from law firm and reply to outsource lawyer if have any omission.

Job Duties:

1. Assist in providing administrative support / services as well as solutions meeting the needs for the Company and the Group.
2. Assist in creating, formatting, and proofread documents, including letters, reports, memos, and presentations to ensure accuracy and professionalism in all written materials.
3. Transcript of voice recording of meetings / phone conferences.
4. Draft, review & comments emails / agreements / documents for Executive director’s consideration.
5. Comfortable to identifying and evaluating legal and compliance risks within the company and the group.
6. Monitor and report on regulatory changes and developments.
7. Record and monitor deadlines, update status and tracking internal database / reports of relevant tasks / project assigned.
8. Administer and maintain databases / files; renaming, reorganizing, and maintaining files, folders, documents, and internal database (spearhead converting largely to digitally).
9. Assist in office management.
10. Carry out other ad-hoc tasks / projects assigned by Executive Director

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Summary

We are looking for an experienced Claims Manager to support a claims automation project. You will work closely with Claims, Business Analysts, Data Scientists, and Project teams to ensure the automated claims solution is accurate, reliable, and ready for production. This is a project-based role focused on testing, validation, and process improvement rather than day-to-day claims processing.

Key Responsibilities

• Provide claims expertise to support the development of AI-driven claims automation.
• Validate claims data, business rules, and automation outputs to ensure accuracy.
• Build and maintain a database of non-payable claim items to improve automated decision-making.
• Compare manual and automated claims outcomes, investigate discrepancies, and recommend improvements.
• Validate Intelligent Document Processing (IDP) outputs and ensure data quality.
• Support User Acceptance Testing (UAT), including defect identification, retesting, and business sign-off.
• Prepare claims datasets and documentation for project teams and data scientists.
• Handle exceptions and provide manual intervention for claims outside automation rules.
• Support system stabilisation during parallel runs and post go-live activities.
• Collaborate with cross-functional stakeholders to resolve issues and improve the automation solution.

Requirements

• Diploma or Degree, preferably in Insurance, Financial Services, or a related field.
• 5–7 years of Accident & Health (A&H) claims experience; Life claims experience is an advantage.
• Strong understanding of claims operations and claims adjudication.
• Experience supporting UAT, testing, validation, or process improvement projects is preferred.
• Able to analyse system issues, identify gaps, and work with technical teams to deliver solutions.
• Strong communication and stakeholder management skills, with experience working alongside Business Analysts, Data Scientists, and project teams.
• Good analytical, problem-solving, and documentation skills.
• Fluent in English; Mandarin is a plus.