Total 4 job vacancies by Upper Spring Consulting Pte. Ltd.

We are representing our client, a leading service provider offering end-to-end integrated infocommunications IT solutions services, to look for an experienced Software Engineer to complement the existing group of technical experts. the Software Engineer is responsible for all technical requirements during project implementation. This involves scheduling, planning, forecasting, resourcing and management to ensure project accuracy and quality from conception to completion.

Responsibilities:

• • Research, design, implement and managing software programs
  • Develop application for contact centres.
  • Identify areas for modification in existing programs and subsequently developing these modifications
  • Write and implement efficient code
  • Determine operational practicality
  • Install and Maintain Information and Communications Technology (ICT) Solutions in networking and contact center settings
  • Maintain and upgrade existing systems
  • Training users
  • Support network Infrastructure, daily system operation check, schedule backup and preventive maintenance.
  • Coordinate job requests and update the project manager on all related project matters.
  • Ensure all the required project documentation is performed accordingly.
  • Assist in case escalation to product principal while ensuring minimal disruption to operations and maintaining high quality standards.

Requirements:

• Minimum Diploma in IT or Professional Certification in related field.
• Fresh graduates in related field will be considered for this role as training will be provided.
• Possess knowledge of the programming languages such as C#, Java, JavaScript, jQuery, Microsoft SQL and Dot NET.
• Familiar with Web Applications: Angular, HTML, CSS, MVC and REST APIs.
• Experience in SDLC Project Delivery, Spring & Agile Methodology.
• Understanding in IT infrastructure, networking setup and Contact Center environment will be added advantage.
• Possess effective communication skills.
• Ability to manage project stakeholders.

We are representing our client (A Systems Solution Provider) to look for an experienced Voice engineer to complement their existing team.

Responsibilities

• Responsible for insuring the day-to-day operation, reliability, and integrity of the enterprise voice communications network. This includes installation, maintenance, and management of the NICE voice recording system.
• Operations and Maintenance Services for Avaya Enterprise Telephony Systems, Unified Comms and Contact Centre Solutions.
• Operations and Maintenance ServicesProvide maintenance support to clients.
  - Manage Service Desk ticketing.
  - Provide technical assistance and support via phone, email or onsite.
  - Troubleshoot, diagnose, and resolve technical hardware and/or software issues.
  - Monitor and respond quickly and effectively to customer inquiries and ensure appropriate resolution of the same.
  - Perform preventive maintenance of NICE voice recording systems.
• Plan and Implement of NICE voice recording systems for clients
• Provide presales & post sales support and maintaining all necessary technical documentation.

Requirements

• Diploma or Higher NITEC in IT, Unified communications or Engineering field.
• Minimum 2 years experience working in a NICE Voice solutions.
• Nice Engage or NICE trade recording certified will be preferred.
• Knowledge & Skills:L1 to L2 resource with hands on NICE voice recording system with more than 2 years of experience
• Knowledgeable in NICE Voice Recorder
• Able to support and maintain NICE voice recording system
• Customer facing and managing abilities, positive, committed and independent
• Excellent communications and interpersonal skills
• Highly organized and able to work on own initiative to complete the range of tasks required
• Flexible and willing to work outside core business hours as required
• Rotated Standby duties

We are representing our client (An established IT technology provider) to look for an experienced Lead engineer to lead technical delivery across the full engineering lifecycle from discovery and architecture through to production operations, while coaching client engineering teams to build lasting capability. This is a consultancy role: you set the technical bar, de-risk decisions through prototyping and spikes, and are energised by building great software.

Requirement

• Lead technical discovery and architecture design for greenfield and legacy modernisation — microservices, event-driven, API-first, strangler patterns.
• Champion quality engineering: comprehensive test strategy, code review, pair programming, TDD, refactoring, and technical debt management.
• Build production-quality applications with strong test coverage; deploy on modern cloud platforms with CI/CD and infrastructure as code.
• Define API contracts and integration patterns; run spike solutions and POCs to de-risk architecture decisions before full build.
• Proactively surface technical risks, communicate trade-offs clearly, and keep delivery momentum across engineering and business stakeholders.
• Establish monitoring and observability frameworks; facilitate technical retrospectives to continuously improve engineering practice.
• Enable client engineers through pairing, tailored coaching, and feedback — build end-to-end engineering capability, not dependency.
• Facilitate technical workshops — architecture reviews, mob programming, discovery sessions — across distributed and co-located teams.

Requirement

• Minimum 8+ years of full-stack engineering experience across the full lifecycle — architecture, development, testing, deployment, and production ops — on both greenfield and legacy modernization.
• Coaching: Proven experience enabling engineers through pairing, workshops, or mentorship across distributed and co-located teams.
• Technical: Language and framework agnostic strong in cloud platforms, CI/CD, security best practices (OWASP- Open Worldwide Application Security Project), AI-augmented tooling; consultancy experience presenting trade-offs to non-technical stakeholders.
• Mindset: Quality-first; thrives on ambiguity, energised by enabling others as much as by building; pragmatic about tech debt without cutting corners.
• Familiarity with GovTech platforms (SHIP-HATS, SG Tech Stack, GCC) or prior work with Singapore Government agencies is a plus

We are representing our client in the global technology and engineering space to look for an experienced Senior/Infrastructure Engineer.

Requirements

• Deliver, Maintain and support systems on various Platforms to deliver optimal performance in high volume enterprise environments.
• Work with third party system administrators or vendors to resolve integration issues.
• Participate in key technical and design discussions with engineering and operations teams.
• Manage or participate in setup, upgrade, migration, deployment of system/software as part of the project
• Implementing and setting up various developments, testing, automation tools, and required IT infrastructure
• Defining and setting development, test, release, update, and support processes for DevOps operation
• Monitor health of the platforms for periodic reporting and provide continuous improvements such as automating manual tasks to meet demanding ops needs.
• Provide regular status reporting to management and other stakeholders on overall system’s health, progress, issues, and technical risks.
• Support hardware refresh and hardening of systems.
• Support firmware and software update/upgrade.
• Perform documentation on the changes and automation works performed.
• On and offsite troubleshooting and rectifying system issues

Requirements

• Minimum 4 years of relevant experience in systems, servers virtualization (Hyper-V, VMWare, Nutanix etc), Cloud Platforms (Azure, AWS etc), and Operating systems (Windows, LINUX etc), Dockers
• Critical thinking, problem solving and analytical skills
• Good planning and coordination skills.
• Strong writing, verbal communication and presentation skills.
• Good team player, responsible and conscientious.
• Resourceful, independent, responsive and pro-active.
• Strong customer-service oriented and possess Can-Do attitude.
• Able to give guidance to team members
• Candidates with more/ complexity of experience will be considered for a senior role