Total 29 job vacancies by Ncs Pte. Ltd.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 15,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region. 

What will you do? 

• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.
• Log, track and priorities all support request using the ticking system, ensuring accurate documentation and timely resolution.

Essential Qualifications

• To have a minimum of 1-year end-user support experience, desktop or technical service desk. This requirement does not include those with Customer Service Experience in a non-technical call centre environment.
• To have the relevant technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.
• Good understanding on Hardware and peripherals.
• Experience in supporting WIFI/LAN Connectivity
• Understanding of fundamental networking concepts (TCP/IP, DNS, DHCP, VPN)
• Customer service orientation and patience when dealing with non-technical users
• Basic Understanding of ITIL framework

Additional information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future. 

Together, we make the extraordinary happen. 

Learn more about us at ncs.co and visit our LinkedIn career site.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

NCS is a leading AI Tech Servicescompany. With a 15,000-strong team across the Asia Pacific, NCS scales itsplatforms and capabilities to provide clients with greater agility and AIexpertise across a range of Industries. Embracing a strong ecosystem of globalpartners, NCS transforms technology services delivery combining AI with digitalresilience to drive real business impact. NCS is a subsidiary of the SingtelGroup.

The Senior DB InfrastructureEngineer is responsible for designing, planning, supporting, and maintainingdatabase infrastructure build and operations to meet or exceed Service LevelAgreements. The role involves monitoring DB performance, resolving complextechnical problems, leading and managing DB Infrastructure teams, andproactively addressing business or regulatory challenges with recommendedimprovements. The position requires 24x7 standby availability for operationalor implementation support, advanced troubleshooting capabilities,resourcefulness in skill acquisition, teamwork, and effective team guidance andknowledge sharing.

What will youdo?

·      Leadteam delivery of optimum DB Infrastructure operations

·      Overseetechnical analysis of complex software, hardware, and DB Infrastructureequipment

·      Presentfindings and provide advice on capabilities and limitations

·      Reviewand improve documentation, installation, configuration, and troubleshootingprocesses

·      Leaddesign, installation, DB migration, and integration activities

·      Managetesting and handover of DB Infrastructure solutions

·      Conducttechnical system analysis to ensure solutions meet or anticipate demand

·      Designand implement DB Infrastructure adhering to architecture standards

·      Assistleadership in disaster recovery planning and testing

·      Improveissue resolution methods and techniques

·      Organizesystem maintenance, backups, and disaster recovery drills

·      Providecoaching and training for complex problem resolution

·      Simulateuser problems to solve operational challenges

·      Coordinatemaintenance tasks, including change requests

·      Leadmaintenance improvements using automation

·      Ensureoperations meet technical design and SLA requirements

·      Monitorsystem performance, uptime, and utilization

·      Reviewand assure quality of technical staff work

·      Developreports on security, performance, availability, and key metrics like throughputand capacity

·      Leadinitiatives to improve systems and service delivery via automation andvirtualization

·      Monitorthe impact of DB Infrastructure on application usage

·      Supportaudits, testing, and implementations regularly

The ideal candidate should possess:

·       Minimumuniversity degree in any related field

·       Over5 years of relevant IT/DB Infrastructure experience

·       Expertisein traditional and cloud databases, database high availability, architecturedesign, implementation, large-scale databases, data analytics, cloud platformsprivate/public/hybrid, performance tuning, migration, auditing, securityhardening, ITIL frameworks

·       Automationand scripting technologies such as Ansible, Python, PowerShell, Shell scripting

·       ServiceNowplatform familiarity

·       ProblemManagement, Communication & Client Engagement, Developing People, Innovation& Continuous Improvement, Leadership & Personal Excellence, ProblemSolving & Decision Making, Accountability, Client Centricity, EmotionalQuotient, Integrity & Trust, Stewardship

We are driven by our AEIOUbeliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seekindividuals who embody these values in both their professional and personallives. We are committed to our Impact: Valuing our clients, Growing ourpeople, and Creating our future.  

Together, we make theextraordinary happen.  

Learn more about us at ncs.co andvisit our LinkedIn career site. 

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

We are seeking a detail-oriented and analytical Software Engineer with expertise in Java Core to join our engineering team in Singapore. In this role, you will design, develop, and maintain robust Java applications while adhering to best practices in software architecture and code quality. You will work collaboratively with cross-functional teams to deliver efficient, scalable solutions that meet our business objectives.

What will you do? 

• Develop, test, and maintain high-quality Java applications using core Java technologies and frameworks
• Design and implement efficient algorithms and data structures to solve complex technical problems
• Write clean, well-documented code following established coding standards and design patterns
• Conduct code reviews and provide constructive feedback to team members to ensure code quality and consistency
• Collaborate with product managers and stakeholders to understand requirements and translate them into technical specifications
• Troubleshoot and debug production issues, analyzing root causes and implementing effective solutions
• Participate in architectural discussions and contribute to system design decisions
• Optimize application performance through profiling, analysis, and implementation of performance improvements
• Maintain comprehensive documentation of code, systems, and processes for knowledge sharing
• Stay current with industry best practices and emerging Java technologies

The ideal candidate should possess:

• 3+ years of professional experience in Java development with strong core Java expertise
• Advanced proficiency in object-oriented programming (OOP) principles and design patterns
• Solid understanding of data structures, algorithms, and computational complexity
• Experience with version control systems (Git) and collaborative development workflows
• Proficiency in unit testing frameworks (JUnit, Mockito) and test-driven development practices
• Knowledge of SQL and relational database design
• Experience developing RESTful APIs and understanding of HTTP protocols
• Familiarity with build tools such as Maven or Gradle
• Strong problem-solving skills and analytical mindset
• Excellent communication and teamwork abilities

Preferred Skills and Experience:

• Experience with Spring Framework and Spring Boot
• Knowledge of microservices architecture and distributed systems
• Familiarity with CI/CD pipelines and DevOps practices
• Experience with cloud platforms (AWS, Azure, or Google Cloud Platform)
• Understanding of multithreading, concurrency, and asynchronous programming
• Exposure to Agile/Scrum development methodologies
• Experience with containerization technologies (Docker, Kubernetes)
• Knowledge of message queues and event-driven architecture

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

We are looking for a skilled Go (Golang) Developer to join our engineering team and work directly at the customer site. The candidate will be responsible for developing, testing, and maintaining high-performance backend services and APIs using Go. The ideal candidate should have hands-on experience in building scalable, secure, and efficient applications and be comfortable working in a fast-paced client-facing environment.

What will you do? 

• Design, develop, and maintain efficient, reusable, and reliable Go (Golang) code.
• Develop RESTful APIs and backend services for integration with frontend and third-party systems.
• Collaborate with cross-functional teams including DevOps, QA, and frontend engineers to deliver robust solutions.
• Participate in code reviews and contribute to best practices in Go development.
• Optimize applications for maximum speed, scalability, and performance.
• Debug and troubleshoot production issues and provide timely resolutions.
• Contribute to technical documentation and maintain version control using Git.
• Work closely with customer’s technical teams to align deliverables and ensure smooth integration with existing systems.

The ideal candidate should posses

• 1–5 years of hands-on experience in backend development using Go (Golang).
• Good understanding of concurrency, goroutines, and Go channels.
• Experience with RESTful API design and microservices architecture.
• Familiarity with SQL/NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB).
• Experience with containerization (Docker, Kubernetes) and CI/CD pipelines is a plus.
• Knowledge of cloud platforms (AWS, GCP, or Azure) is preferred.
• Good understanding of software design patterns, testing frameworks, and version control (Git).
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively in a customer environment.
  

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Prior experience working on-site with enterprise clients or within large-scale distributed systems.
• Prior experience working as a Go-lang developer.
• Exposure to agile methodologies and sprint-based delivery cycles.

NCS is a leading AI Tech Services company. With a 15,000-strongteam across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Primary Purpose 

The Senior Software Engineer is responsible to develop software based on design requirements and ensure software and subroutines are working to specification, program codes have conformed to standards and are delivered with quality meeting schedule and requirements. 

What will you do:

Project Delivery 

• Analyse process/program specifications & translate specifications to program codes, conforming to program guidelines and programming best practices 
• Make changes to configurable items, which include hardware, software, documentation, etc. It covers configuration management planning, configuration identification, configuration controls & audits 
• Develop unit test package, execute tests & document test results to ensure the quality of the program 
• Assist in the integration testing, system testing, User Acceptance Test ( UAT) & implementation activities to fix the reported problems/bugs of the system to ensure the smooth execution of programs in the production environment 
• Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently 
• Prepare & maintain up-to-date system documentation. 
• Analyse functional requirements to translate into application design using established design methodologies and guidelines 
• Ensure codes comply with NCS security guidelines 

Team Work 

• Work with team lead to ensure design and programme codes conform to architecture and design standards, and that design satisfies functional and system requirements 
• Participate in requirements gathering; work with Business Analysts in reviewing and refining functional specifications 
• Participate in peer reviews to improve project quality 

The ideal candidate should possess: 

• Typically  5-7  years’ experience with substantial project work in software development 
• Experience in Peoplesoft Financial. 
• Diploma or Degree in Computer Science, Information Technology, Management of Information Systems or equivalent 
• Possess initiative and disposition with a strong commitment and orientation towards results and high quality standards 
• Strong problem solving skills and ability to think out of the box 
• Team player with strong communication and interpersonal skills 
• Self-motivator with a positive attitude and with high energy 
• Customer focused 

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 15,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

Job Description

As a Helpdesk and Concierge Engineer you will serve as the subject matter expert (SME) within the service desk team. The position acts as the go-to person for a specific product, application, or domain, while also providing first level IT support via phone and remote tools.
The SME will also support and administer Microsoft 365 (M365) environments, including user account management, mailbox configuration, and issue resolution related to M365 applications and services.

What will you do? 

• Provide support, troubleshooting and administration for M365 (Microsoft) ecosystems such as Office, Outlook, Teams, OneDrive, SharePoint, Copilot, Intune etc
• Liaise with second-level support on product enhancements and train team members
• Update shared repository with changes in area of focus
• Provide First Call Resolution (FCR) technical support via phone and email
• Perform first level troubleshooting and escalate to resolver groups as required
• Furnish timely updates to customers on issue status
• Maintain ownership of cases until closure with accurate documentation
• Manage customer expectations and escalate unusual surge issues to Team Lead
• Classify and prioritize incidents, tracking progress and updates

Essential Qualifications

• Diploma with minimum 2 years of end-user support or service desk experience
• Proficient in spoken and written English
• Strong technical skills in supporting desktops, notebooks, tablets, and smartphones
• Knowledge  and experience of Windows OS, Active Directory, and M365 (Microsoft) ecosystems / applications

Preferred Attributes

• VPN and macOS support knowledge
• Good understanding of hardware and peripherals
• Experience in supporting WiFi and LAN connectivity
• Familiar with:
• M365 Admin Center (Users, Licenses, Service Health)
• Teams/SharePoint/Exchange Admin Centers
• Entra ID (Azure AD) – users, sign in logs (read), MFA settings
• Intune portal – device/app basics

Professional and/or Technical Certifications

• Microsoft 365 Certified: Fundamentals (MS 900) (strongly preferred)
• CompTIA A+ (preferred)

Additional information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future. 

Together, we make the extraordinary happen. 

Learn more about us at ncs.co and visit our LinkedIn career site.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Primary Purpose

The Senior Software Engineer is responsible to develops software based on design requirements and ensure software and subroutines are working to specification, program codes have conformed to standards and are delivered with quality meeting schedule and requirements.

Responsibilities

Project Delivery

• Analyse process/program specifications & translate specifications to program codes, conforming to program guidelines and programming best practices

• Make changes to configurable items, which include hardware, software, documentation, etc. It covers configuration management planning, configuration identification, configuration controls & audits

• Develop unit test package, execute tests & document test results to ensure the quality of the program

• Assist in the integration testing, system testing, User Acceptance Test ( UAT) & implementation activities to fix the reported problems/bugs of the system to ensure the smooth execution of programs in the production environment

• Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly &efficiently

• Prepare & maintain up-to-date system documentation.

• Analyse functional requirements to translate into application design using established design methodologies and guidelines

• Ensure codes comply with NCS security guidelines

Team Work

• Work with team lead to ensure design and programme codes conform to architecture and design standards, and that design satisfies functional and system requirements

• Participate in requirements gathering; work with Business Analysts in reviewing and refining functional specifications

• Participate in peer reviews to improve project quality

Requirements

·      Typically 5-7  years’ experience with substantial project work in software development

·      Experience in Peoplesoft Financial.

·      Diploma or Degree in Computer Science,Information Technology, Management of Information Systems or equivalent

·      Possess initiative and disposition with a strong commitment and orientation towards results and high quality standards

·      Strong problem solving skills and ability to think out of the box

·      Team player with strong communication and interpersonal skills

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 15,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We are seeking a Digital Automation Specialist who can bridge both business and technical domains. This role combines hands-on development using Microsoft Power Platform with business analysis and project coordination to drive automation and digital transformation across the organization. You will collaborate with stakeholders from Finance, HR, Operations, and Commercial teams to identify automation opportunities, design workflow solutions, and implement AIenabled document processing tools. This role is ideal for someone who is both technically capable and business-oriented, with the ability to translate user needs into practical and scalable solutions.

What will you do?

Automation Development

• Develop workflow automation using Power Automate (Cloud)
• Build user-friendly business applications using Power Apps Implement document automation solutions using AI
• Builder / OCR tools Support SharePoint / Microsoft Lists based workflows
• Troubleshoot and resolve production issues

Business Analysis & Solution Design

• Identify automation opportunities across departments
• Gather and clarify business requirements
• Translate requirements into technical design documentation
• Perform workflow/process mapping and identify optimization points

Project Delivery & Governance

• Work closely with automation developers and business users to ensure successful delivery
• Support UAT planning, testing, and go live activities
• Track automation KPIs such as time savings and error reduction
• Maintain solution documentation, standards, and best practices

AI / Digital Transformation Initiatives

• Support AI-driven document automation (PO, invoice, logistics documents, etc.)
• Collaborate on transformation initiatives that improve operational efficiency
• Promote user adoption and support change management activities

An ideal candidate should possess:

• 3–5 years’ experience in business systems, automation, or digital transformation
• Hands-on experience with Power Automate or similar workflow automation tools
• Basic understanding of data structures (Excel, SharePoint, Dataverse)
• Experience gathering requirements from non-technical stakeholders
• Strong analytical skills and process documentation experience
• Strong problem solving and troubleshooting ability

Good To Have

• Experience with AI Builder, OCR, or other document processing tools
• Power BI exposure (report consumption or basic analytics)
• SAP or ERP system exposure
• API / JSON understanding
• Project management or coordination experience
• Experience working with multi-country or regional teams

Soft Skills

• Strong communication skills with the ability to engage non-technical users
• Business mindset and ROI-oriented thinking
• Detail oriented, structured, and organized
• Able to work independently and manage multiple initiatives
• Curious and willing to learn new automation tools and technologies

Primary Purpose

Responsible for planning, designing, installing, testing & implementing systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration.

Responsibilities

1) Plan, design, install, test & implement systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration.

2) Manage systems changes through established change request process & provide status reports to the relevant parties.

3) Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.

4) Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures.

5) Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.

6) Monitor the agreed service level (.e.g. service request, system availability),document & maintain the configuration of the systems; provide regular reporting to relevant parties.

7) Plan & implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.

8) Provide systems related technical advice to customers or project team.

9) Ensure the management of ICT systems adhere to established ISO20000 and ISO27001 processes/ procedures, ITIL best practices and methodologies where applicable.

10) Manage budget, resources and schedule for system implementation /operation activities

11) Established facility management standards/best practices to ensure operation consistency across project/facility management teams

Requirement

• Must have Skill: Microsoft Exchange - Messaging Infrastructure, Azure Cloud

• Prefer Skill: J2EE

We are looking for a skilled Data Engineer to design, build, and maintain scalable data solutions that enable analytics, reporting, and data-driven decision-making. The role involves working closely with business stakeholders, data analysts, and technical teams to ensure reliable, high-quality data platforms.

Key Responsibilities

• Design, develop, and maintain data pipelines and ETL/ELT processes
• Build and optimize data warehouses, data lakes, and data marts
• Ensure data accuracy, consistency, reliability, and availability
• Perform data modelling to support reporting and analytical requirements
• Monitor, troubleshoot, and optimize data workflows for performance and scalability
• Implement data quality checks, validation, and governance standards
• Collaborate with cross-functional teams to translate business requirements into technical solutions
• Create and maintain technical documentation

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field
• Minimum 3–6 years of experience in data engineering or related roles
• Strong proficiency in SQL and relational databases
• Experience with ETL/ELT tools and data integration frameworks
• Solid understanding of data modelling and data warehousing concepts
• Strong analytical and problem-solving skills
• Good communication skills and ability to work in a team environment

Technical Skills (Preferred)

• Programming experience in Python, Java, or Scala
• Experience with cloud platforms (AWS, Azure, or GCP)
• Familiarity with big data technologies (e.g. Spark, Kafka, Hadoop)
• Exposure to data orchestration tools (e.g. Airflow)
• Experience with CI/CD pipelines and version control tools (Git)
• Knowledge of Agile / Scrum methodologies

NCS is a leading AI Tech Services company. With a 15,000-strongteam across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

The Functional Testing Engineer is responsible for ensuring the quality, reliability, and functional accuracy of the organization’s software platforms, particularly systems related to video analytics and video management. The role focuses on validating that software features and system integrations meet defined requirements through structured functional testing, test planning, and defect analysis across the software development lifecycle.
Working closely with development and product teams, the engineer reviews system designs, develops and executes test cases, and analyzes test results to identify issues and improve product quality. The role requires a solid understanding of software QA methodologies, experience with both white-box and black-box testing, and the ability to use programming or scripting languages (such as Java or Python) and SQL to support test execution, data validation, and troubleshooting of system behavior.

Responsibilities | CORE

• Mentor the Junior QA engineers and efficiently manage the resources to support the projects and ensure the quality delivery
• Define test strategy and test plan based on software development plan for the projects
• Oversees and actively participates in test execution and the development of testing artefacts, including: performance test requirements, defect tracking and reporting, performance test plans, cases, scripts, reports, etc. for assigned projects
• Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of overall system
• Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
• Recommend design improvements or corrections to engineers throughout the development process
• Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes
• Monitor program performance after implementation to prevent reoccurrence of program operating problems and ensure efficiency of operation
• Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design
• Create test tools that facilitate data gathering and test method execution
  Python & Bash Scripting: Write and maintain Python, Bash script or PowerShell script for automation, deployments, and troubleshooting.
• Troubleshooting & Monitoring: Proactively monitor systems, perform root cause analysis, and ensure the reliability of the platform.
• Collaboration: Work closely with other teams to collaborate on any tasks when required.

Qualifications

• Familiar with at least one programming language, like Java, Python
• Strong knowledge of software QA methodologies, tools and processes
• Hands-on experience with both white box and black box testing
• Hands on experience with automated testing tools
• Excellent problem-solving and analytical skills
• Strong leadership and communication skills
• Experience in microservices architecture and distributed systems.
• Hands-on experience with containerization technologies such as Docker and orchestration using Kubernetes.
• Utilize basic knowledge of Linux Based OS to manage servers, deployment environments, and perform necessary scripting.
• Familiarity with cloud platforms such as AWS, GCP, or Azure.
• Strong skills in troubleshooting and root cause analysis within distributed systems.

Nice-to-Have:

• Basic knowledge of AI concepts and video analytics technologies like OpenCV or FFmpeg.
• Experience working in an Agile/Scrum development process
• Experience with performance and/or security testing is plus
• Experience working in a multinational corporation or worldwide enterprise
• Experience to use selenium testing framework
• Self-motivated
• Fluent in English writing and speaking

Soft Skills:

• Excellent communication and collaboration skills (written and verbal)
• Ability to work effectively in a fast-paced, cross-functional team environment.
• Detail-oriented with a commitment to deliver high-quality work.
• Strong interpersonal skills with ability to work both independently and as part of a team
• Strong time management, willingness to learn new technologies

Additional Information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

We are seeking an experienced Senior Data Engineer to design, build, and optimize scalable data platforms that support analytics, reporting, and data-driven decision-making. The successful candidate will work closely with data scientists, analysts, and application teams to ensure reliable, secure, and high-performing data solutions across the organisation.

Key Responsibilities

• Design, develop, and maintain robust data pipelines and ETL/ELT workflows for structured and unstructured data
• Architect and manage data warehouses, data lakes, and data marts to support analytics and reporting needs
• Optimize data models for performance, scalability, and reliability
• Ensure data quality, integrity, governance, and security standards are met
• Collaborate with business stakeholders, data scientists, and analysts to translate requirements into technical solutions
• Lead troubleshooting and performance tuning of data pipelines and platforms
• Implement monitoring, logging, and alerting for data workflows
• Mentor junior data engineers and provide technical guidance on best practices
• Contribute to architecture discussions, technical standards, and documentation

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field
• Minimum 5–8 years of hands-on experience in data engineering or related roles
• Strong proficiency in SQL and data modelling
• Solid experience with ETL/ELT frameworks and data orchestration tools
• Proven experience building and maintaining large-scale data platforms
• Strong analytical, problem-solving, and communication skills
• Ability to work independently and collaborate within cross-functional teams

Technical Skills (Preferred)

• Programming experience in Python, Java, or Scala
• Hands-on experience with cloud platforms (AWS, Azure, or GCP)
• Experience with data warehousing technologies (e.g. Snowflake, BigQuery, Redshift)
• Familiarity with big data technologies (e.g. Spark, Hadoop, Kafka)
• Experience with CI/CD, version control (Git), and Infrastructure as Code (IaC)
• Knowledge of data governance, security, and compliance standards
• Experience working in Agile / DevOps environments

Nice to Have

• Exposure to data visualization or BI tools (e.g. Power BI, Tableau)
• Experience supporting machine learning or advanced analytics workloads
• Prior experience in regulated or large enterprise environments

We are seeking a motivated and detail-oriented Associate Software Engineer to join our development team. This role is ideal for early-career professionals or fresh graduates who are passionate about software development and eager to build scalable, high-quality applications while learning from experienced engineers.

Key Responsibilities

• Assist in the design, development, testing, and deployment of software applications based on business and technical requirements
• Write clean, maintainable, and well-documented code under guidance from senior team members
• Participate in code reviews, debugging, and troubleshooting activities
• Support application maintenance, enhancements, and defect resolution
• Collaborate with cross-functional teams, including business analysts, QA, and solution architects
• Prepare technical documentation and user guides as required
• Adhere to established development standards, best practices, and security guidelines

Requirements

• Bachelor’s degree or Diploma in Computer Science, Information Technology, Software Engineering, or a related field
• 0–2 years of relevant working experience (fresh graduates are welcome)
• Basic knowledge of at least one programming language (e.g. Java, C#, Python, JavaScript)
• Familiarity with web technologies, databases, or application frameworks is an advantage
• Understanding of the Software Development Life Cycle (SDLC)
• Strong analytical and problem-solving skills
• Good communication skills and a willingness to learn

Technical Skills (Preferred)

• Experience with frameworks such as Spring Boot, .NET, Angular, React, or similar
• Basic knowledge of SQL / relational databases
• Exposure to version control tools (e.g. Git)
• Familiarity with Agile/Scrum methodologies is a plus

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 15,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region. 

What you will do:

As a AI Quality Engineer, you will lead the end-to-end evaluation of AI applications—LLM features, RAG systems, and multi-agent workflows—to ensure they meet business outcomes, safety requirements, and platform standards. Own test design, execution, and reporting across offline, pre-prod, and in-prod stages, integrating with CI/CD and working closely with product, data, and platform teams. 

1) AI/LLM Evaluation & Test Design

• Define evaluation strategies (golden sets, adversarial suites, regressions), pass/fail gates, and SLOs for quality, safety, latency, and cost.
• Establish rubric-based human reviews (usefulness, faithfulness, safety, clarity) and calibrate annotators.
• Instrument LLM-as-judge where appropriate with calibration and spot checks.

2) RAG, Retrieval, & Grounding

• Measure retrieval precision/recall, MRR/nDCG, and answer faithfulness to sources; detect hallucination and citation errors.
• Test chunking, prompt templates, filters, and policy chains; monitor stale/poisoned content.

3) Agentic & Tool-Use Scenarios

• Validate multi-step plans, tool selection, error recovery, retries, and idempotency for functions with side effects.
• Contract-test JSON schemas and structured outputs across services.

4) Non-Functional, Performance & Cost

• Run token-aware load/soak tests (context length, temperature, batching); track p50/p95/p99, throughput, timeouts, cache hit rate, and cost per successful task.
• Recommend optimizations (prompt/policy changes, retrieval tweaks, caching).

5) Security, Privacy & Safety

• Red-team for prompt injection, data exfiltration, indirect injections via retrieved content; validate guardrails pre/post inference.
• Enforce PII controls, data-residency, and compliance checks; align with organizational security testing practices. 

6) Observability & CI/CD Integration

• Implement prompt/dataset/version lineage and trace-based evals; automate in CI (pre-merge golden tests, nightly adversarials) with canary/A-B in prod and rollback criteria.
• Produce clear, decision-ready reports with risk assessments and release recommendations. 

7) Project Delivery & Collaboration

• Analyze requirements, enhance test plans with additional cases, prepare environments (including cloud), execute tests per plan, and drive defect resolution.
• Provide regular status updates; manage test activities to schedule; support SIT/UAT and production readiness.     

8) Performance, API & Platform Testing (Carry-over)

• Execute API, performance, and load testing for microservices/web services that underpin AI features; integrate automated testing into CI/CD. 

9) Team & Standards

• Adopt and improve test standards/methodology; share practices, train teams, participate in peer reviews, and pursue self-directed learning. 

The ideal candidate should possess:

• 3+ years in software testing/QA with strong test methodology and tooling; hands-on API testing and performance testing. 
• Programming familiarity (e.g., Python/TypeScript) and experience with CI/CD and version control. 
• Cloud basics (AWS/Azure/GCP) and microservices fundamentals. 
• Degree/Diploma in CS/IT or equivalent. 

Preferred (AI/ML Focus)

• Understanding of ML concepts and MLOps; experience with model validation and monitoring in production. 
• Experience with AI-specific security testing and vulnerability assessment. 
• Familiarity with evaluation/observability tools (any of): LangSmith, Weights & Biases, RAGAS, TruLens, Promptfoo, DeepEval, Guardrails/LlamaGuard, Presidio; plus OpenTelemetry-style LLM traces.
• Practical exposure to Azure OpenAI/Bedrock/Vertex and model gateways; quota & token accounting know-how.

Tooling & Automation

• Modern automation frameworks (e.g., Playwright, Cypress, Selenium), API test tools (Postman/REST Assured), performance tools (k6/JMeter), and CI/CD integration.   
• Data evaluation pipelines for RAG (embedding validation, filtering, drift detection).

Traits

• Outcome-oriented, high standards; strong communication and collaboration; customer-focused; proficient in written and spoken English. 

Telco Context (Nice-to-Have)

• Experience testing copilots/agents for BSS/OSS, NOC analytics, and enterprise care; ability to tie eval KPIs to CSAT, AHT, FCR, MTTR.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As an AI Engineer, you will design, build, and operate production-grade agentic and GenAI systems—end to end. You’ll ship services (not just notebooks): robust APIs, reusable components, and secure pipelines that connect LLMs, tools, knowledge, and enterprise systems. You’ll pair strong software engineering with modern AI practices (RAG, agent orchestration, policy chains, evals) to deliver measurable business outcomes at scale.

What you will do:

1. Agent & Application Engineering

• Design multi-agent systems (MAS) with planning, tool-use, and delegation (e.g., LangGraph/Semantic Kernel); expose them via REST/gRPC APIs (FastAPI/Express/Java/Go).
• Implement tool adapters (SQL, search, document stores, web calls, code exec) with strict type contracts and safe sandboxes.
• Build model gateway integrations (OpenAI/Azure OpenAI/Bedrock/Vertex; self-hosted vLLM/TGI) with routing, rate-limits, retries, and fallback chains.

2. Retrieval, Data & Knowledge

• Stand up RAG services: chunking, enrichment, embeddings, indexing, hybrid/vector search (pgvector/Pinecone/Weaviate; OpenSearch/Azure AI Search).
• Implement ingestion pipelines (Airflow/Prefect/Celery/Ray) for docs, tickets, chat, and ERP/CRM data; handle PII redaction and metadata governance.
• Optimize retrieval quality (chunking strategies, re-rankers, query rewriting) with offline/online evaluation and A/B tests.

3. Quality, Testing & Evaluation

• Treat prompts and graphs as code: version, diff, and test them (unit tests for prompts/tools; golden sets; regression suites).
• Build evaluation harnesses (latency, cost, accuracy, toxicity, hallucination, guardrail hit-rates); wire into CI.
• Add drift detection for conversational systems; implement safe shutdown and auto-rollback.

4. Platform & Operations

• Package services as containers; deploy to Kubernetes with Helm/Argo CD; configure autoscaling, HPA/VPA, and resource quotas.
• Implement policy chains and guardrails (OPA/Gatekeeper for policy, Presidio for PII, Trivy for image scanning).
• Instrument deep observability: tracing (OpenTelemetry), metrics (Prometheus), logs (ELK/OPENSEARCH), cost meters per request/model.

5. Security & Compliance

• Manage secrets (HashiCorp Vault/KMS), signed images, SBOMs; enforce least-privilege IAM.
• Build tenant isolation and data residency controls; implement red/blue team prompts and jailbreak defenses.

6. Integration & Enterprise Workflows

• Ship connectors and events for SAP/CRM/ITSM and Kafka topics; design idempotent, retry-safe processors.
• Automate business workflows with pro-code services first; expose low-code surfaces only where appropriate.

7. Collaboration & Leadership

• Partner with Product, Data, and Platform teams to define SLAs/SLOs and success metrics.
• Mentor engineers on “AI as software” practices; run design reviews and postmortems.

The ideal candidate should possess:

• 2 years in software engineering (prod services, not just prototypes)
• Strong in one systems language (Python/TypeScript/Go/Java) and comfortable in a second.
• Hands-on with containers, Kubernetes, CI/CD (GitHub Actions/GitLab/Jenkins), IaC (Terraform), and cloud (Azure/AWS/GCP).
• Practical LLM experience: building RAG/agent apps, prompt design, tool-use, and safety patterns.
• Data skills: designing schemas, batch/stream pipelines, and search indexes; proficiency with SQL and one vector DB.
• Testing mindset: unit/integration tests, load tests, golden datasets for LLM evals.
• Security basics: secrets, policies, scanning, and least-privilege IAM.

Preferred Qualifications

• Agent orchestration (LangGraph, Semantic Kernel) and distributed compute (Ray) in production.
• Search/retrieval tuning (BM25 + vector hybrid, re-ranking, query planning).
• Observability at scale with OpenTelemetry; cost/perf optimization across model/router layers.
• Experience in regulated or high-throughput domains (e.g., telco, finance, healthcare); multi-tenant and data-residency patterns.
• Domain integrations (SAP/CRM/ITSM), event-driven architectures (Kafka/Debezium), and policy enforcement (OPA/Gatekeeper).
• Familiarity with TM Forum APIs / BSS-OSS patterns is a plus (if in telco context).

Tech Stack (Illustrative)

• Languages: Python, TypeScript/Node.js (plus Go/Java bonus)
• Frameworks: FastAPI/Express, LangGraph/Semantic Kernel, Ray/Celery, Airflow/Prefect
• Storage/Search: Postgres, Redis, S3/Blob; pgvector/Pinecone/Weaviate; OpenSearch/Azure AI Search
• LLM Runtime: OpenAI/Azure OpenAI/Bedrock/Vertex; vLLM/TGI; inference routers/gateways
• Platform: Docker, Kubernetes, Helm, Argo CD, Terraform, Vault, Istio
• Observability: OpenTelemetry, Prometheus/Grafana, ELK/OpenSearch
• Quality & Safety: pytest/Jest, prompt/unit test harnesses, guardrails, Presidio, Trivy

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.