Total 1,335 Customer Service job vacancies

Customer Service Manager

Job Summary

We are seeking a customer-focused and results-driven Customer Service Manager to oversee customer engagement, service delivery, and business development initiatives. The successful candidate will be responsible for building strong customer relationships, promoting the organization’s products and services, supporting customer retention efforts, and contributing to overall business growth.

Key Responsibilities

Customer Engagement & Service Excellence

• Build and maintain positive relationships with prospective and existing customers.
• Understand customer needs and provide suitable recommendations on available products and services.
• Deliver professional and responsive customer service across various communication channels.
• Address customer enquiries, feedback, and concerns in a timely and effective manner.
• Ensure a positive customer experience throughout the customer journey.

Business Development & Sales Support

• Promote products, services, membership plans, and service packages to customers.
• Support the achievement of business objectives through proactive customer engagement and relationship management.
• Identify opportunities to enhance customer satisfaction, retention, and service utilization.
• Maintain accurate records of customer interactions, enquiries, and sales activities.
• Monitor customer trends and provide feedback to support business improvement initiatives.

Operations & Administration

• Maintain up-to-date knowledge of the organization’s products, services, policies, and procedures.
• Prepare and maintain reports, customer records, and administrative documentation as required.
• Ensure compliance with company policies, operational procedures, and service standards.
• Assist with the coordination and implementation of customer engagement initiatives and promotional activities.

Team Collaboration

• Work closely with colleagues and stakeholders to ensure seamless service delivery.
• Contribute to a positive, inclusive, and customer-oriented work environment.
• Participate in training and development activities to enhance professional knowledge and skills.

Job Requirements

• Diploma, Advanced Diploma, Degree, or equivalent qualification in any discipline.
• Experience in customer service, sales, client relations, business development, hospitality, retail, wellness, or a related field will be an advantage.
• Strong interpersonal, communication, and relationship-building skills.
• Ability to work independently and collaboratively in a team environment.
• Good organizational, administrative, and problem-solving skills.
• Proficient in Microsoft Office applications and basic reporting tools.
• Customer-oriented with the ability to manage multiple priorities in a dynamic environment.

Preferred Competencies

• Customer relationship management
• Service excellence and customer engagement
• Communication and interpersonal skills
• Sales and business development support
• Problem-solving and conflict resolution
• Team collaboration and stakeholder management

We welcome applications from all suitably qualified candidates. Selection will be based on merit, skills, experience, and the ability to perform the requirements of the role.

We are looking for Senior / Occupational Therapists to be part of our dynamic interprofessional collaborative team of Allied Health Professionals, which includes Occupational Therapists, Speech Therapists, and Physiotherapists.

As a therapy hub, we serve the community across various settings, including nursing homes, day rehabilitation centers, community hospitals, and home therapy services. We are committed to supporting our clients in regaining functional abilities and enhancing their participation in daily life—both at home and in the community.

If you are passionate about making a meaningful impact, we invite you to join us in delivering person-centered care and holistic rehabilitation.

Job Responsibilities:

• Assess and identify the individual needs of clients and formulate, develop and implement appropriate individualised therapy programmes
• Monitor training programmes and review its effectiveness
• Liaise with various disciplines involved in the rehabilitative treatment process
• Refer clients to the respective specialists for consultation and intervention

Job Requirements:

• Recognised Degree in Occupational Therapy
• Registered with the Allied Health Professions Council in Singapore as full registrant.

Job Summary

The Service Crew is responsible for delivering excellent customer service, supporting smooth front-of-house operations, and ensuring guests have a pleasant dining experience.

Key Responsibilities

1. Customer Service • Greet guests warmly and provide attentive service. • Take accurate food and beverage orders. • Serve orders promptly and check guest satisfaction.

2. Operations Support • Keep the dining area clean, tidy, and properly set up. • Assist in restocking service stations and supplies. • Follow opening and closing procedures as assigned.

3. Teamwork • Work closely with teammates to ensure smooth service flow. • Support colleagues during busy periods. • Communicate effectively with kitchen and service teams.

4. Compliance & Safety • Follow hygiene, safety, and company standards at all times. • Use equipment and utensils properly and carefully. • Report any issues or guest concerns to the supervisor.

职位概要

服务员负责提供优质客户服务，协助前厅顺畅运营，确保顾客拥有愉快的用餐体验。工作内容包括点单、上菜、维护清洁，并与团队合作完成服务任务。

主要职责

1. 客户服务 • 热情迎接顾客并提供周到的服务。 • 准确记录食品和饮品订单。 • 及时送餐并确认顾客满意度。

2. 运营支持 • 保持用餐区整洁、摆台到位。 • 协助补充服务台物资。 • 按照分配任务执行开店和关店程序。

3. 团队合作 • 与团队成员紧密合作，确保服务流畅。 • 在繁忙时段支持同事。 • 与厨房和前厅团队有效沟通。

4. 合规与安全 • 始终遵守卫生、安全和公司标准。 • 正确、谨慎地使用设备和餐具。 • 向主管报告任何问题或顾客反馈。

Responsibilities:

• Develop detailed 3D BIM models (Revit) and create Revit Families/Components.
• Produce 2D construction drawings, shop drawings, and as-built drawings.
• Conduct clash detection and resolve conflicts between architectural, structural, and MEP systems using Navisworks.
• Work with engineers for design inputs, attend site meetings, and update models throughout the project life cycle.
• Ensure models adhere to Singapore's codes, standards, and regulatory requirements.
• Extract quantities for cost estimation and procurement.

Requirements:

• Min Diploma in Electrical & Electronic Engineering, Drafting or related field
• Min 1 year of relevant experience
• Familiarity with ELV (Extra-Low Voltage) and security systems.
• Autodesk Revit and Navisworks is essential.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• In charge of supporting all drafting needs of the company, including Project, Design, Technical, and Sales Teams
• Responsible in preparing architectural and M&E plans, sections, details, 3D drawings as part of working drawings or as-built drawings
• Responsible in preparing Single Line Drawings, schematic drawings for documentation, submission, or tender purposes
• Taking charge of working with project engineers to prepare drawing for submission and implementation
• Attend site walks and perform site measurements, advise on best ways to have alignment between drawings and actual site implementation

Requirements:

• Min Diploma in Diploma in Electronics & Communication Engineering or related field
• Min 2 years of relevant experience in security equipment, cabling, construction materials and how these are represented in drawings
• Knowledge of how to come up with CCTV coverage drawings using VideoCad software

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Acts as the main technical advisor on construction sites, supervising staff, tools, and materials to ensure projects are completed safely, on time, and within budget.
• Interpret technical designs, set out site layouts, provide technical advice, and enforce safety regulations.
• Setting out, leveling, and surveying the site to establish building locations, grades, and elevations, ensuring all structural work follows design plans.
• Overseeing daily construction activities, managing subcontractors, and coordinating materials and labor to meet project goals.
• Providing technical solutions to site issues and conducting quality assurance inspections to ensure compliance with standards and regulations.
• Enforcing safety protocols, conducting safety audits, and ensuring compliance with Occupational Health and Safety (OHS) regulations.
• Maintaining accurate project documentation, such as site diaries, daily progress reports, and change orders.

Requirements:

• Min Degree in Civil Engineering or related field
• Min 3 years of relevant experience in geotechnical works and site supervision
• Experience in pipe jacking, tunnelling, or mining works preferred
• Knowledge of safety regulations and geotechnical construction standards

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Tasked with turning foundational datasets into actionable sales strategies. This involves managing promotional planning, lead generation, and sales enablement while utilizing software like Microsoft, SAP, and company systems
• Build, maintain, and analyze datasets to guide sales directions and map out market development.
• Lead B2B lead generation, promotional planning, and sales enablement campaigns to drive measurable growth.
• Proactively propose strategies to improve sales performance and investigate the "why" behind data outcomes.
• Utilize, build, and optimize reporting tools to streamline marketing and sales operations.

Requirements:

• Min Degree in Marketing/ Business/Engineering or related field
• Min 3 years of relevant experience in doing sales in Equipment/ Machinery Industry
• Must possess proficiencies in Excel and PBI/Tableau

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

The Reablement Care Coordinator serves as the central coordinator of the client's reablement journey, ensuring seamless integration across disciplines, programme phases and community resources. The role bridges healthcare, social care and community support systems to facilitate meaningful and sustainable outcomes for seniors.

Key Responsibilities

Care Coordination and Case Management

• Lead end-to-end coordination of the 12-week reablement pathway.
• Conduct intake triage, screening and enrolment of programme participants.
• Review Clinical Frailty Scale (CFS) levels and population health datasets to support participant selection.
• Consolidate interdisciplinary assessments into a unified reablement plan.
• Coordinate intervention schedules across multiple disciplines and stakeholders.

Outcome Monitoring and Programme Evaluation

• Monitor client progress using validated outcome measures including INTERAI, COPM and ASCOT.
• Identify barriers to progress and coordinate intervention modifications.
• Maintain accurate programme documentation and outcome records.

Multidisciplinary Team Coordination

• Facilitate case conferences and interdisciplinary reviews.
• Coordinate communication among therapists, nurses, social workers, therapy assistants and community partners.
• Ensure continuity of care throughout programme phases.

Community Reintegration and Sustainability

• Coordinate transition plans into Active Ageing Centre programmes, CARE Market initiatives, SEED programmes, volunteer opportunities and microjob pathways.
• Support development of sustainable participation plans beyond programme discharge.

Long-Term Follow-Up

• Conduct 6-month and 12-month follow-up reviews.
• Monitor for early signs of decline and facilitate timely reactivation of services where required.

• Degree in Nursing, Social Work, Occupational Therapy, Physiotherapy or other relevant healthcare discipline.
• Minimum 2 years of experience in healthcare, community care or case management settings.
• Strong stakeholder management and communication skills.
• Experience coordinating care across multiple service providers.
• Proficiency in Microsoft Office applications
• Experience in community care, transitional care or active ageing programmes.
• Familiarity with INTERAI, COPM, ASCOT or equivalent outcome measures.
• Experience in programme development and service improvement initiatives.
• Training in Motivational Interviewing or health coaching.
• Comfortable conducting home visits and community-based interventions

Quantedge manages more than USD 5 billion and has a 20-year track record of outstanding performance. We have offices in Singapore and New York City. Our organization is flat, non-bureaucratic, and results-oriented with significant opportunities for advancement for driven team players. We invest heavily in the career development of our employees, maintain a sustainable work-life balance and offer generous compensation and benefits.

The Finance & Admin team is looking for Front Desk Receptionists to join our team.

Major Job Functions

• Staff the main reception desk of the office
• Manage day-to-day operations of the office (e.g. restocking of pantry supplies, arranging staff lunches, etc)
• Manage office facilities (e.g. in-house gym, recreational spaces, etc) including coordinating with outsourced service providers
• Help organize firm events, including corporate retreats, socials etc
• Coordinating with building management on office matters
• Attending to any other ad-hoc administrative tasks as and when required

What We’re Looking For

• N-Level, O-Level, Nitec or Higher Nitec in any discipline
• Attention to detail
• Good analytical, problem-solving and communication skills
• Ability to work both in a team and independently
• Adaptability
• Strong MS Excel skills

Application Instructions
Please visit https://www.quantedge.com/careers to apply.

About Sumitomo Drive Technologies
Sumitomo Drive Technologies is a global leading provider in power transmission and control solutions. Trusted by multinational organizations, Sumitomo products are used across a wide range of industries worldwide to solve complexchallenges.

We are currently looking for a dedicated Service Technician responsible for installing, maintaining, and repairing industrial gearboxes and power transmission products. Skilled in troubleshooting mechanical issues, performing preventive maintenance, and ensuring equipment operates safely and efficiently to support customer operations.

Job Responsibilities:

• Support service operations including overhaul, repair, installation, inspection, testing, and commissioning of power transmission products and equipment.
• Carry out disassembly, cleaning, assembly, functional testing, and troubleshooting activities in accordance with service and quality standards.
• Diagnose product and equipment issues, analyse root causes, and recommend effective corrective actions and repair solutions.
• Repair faulty or damaged components through proper replacement, adjustment, and restoration of parts to ensure reliable performance.
• Utilize measuring instruments, precision tools, and inspection equipment to verify components are within required specifications and tolerances.
• Perform preventive maintenance and routine care of workshop tools, machinery, and equipment to ensure operational readiness.
• Operate workshop equipment safely and effectively, including overhead cranes, induction bearing heaters, drilling machines, and related machinery.
• Maintain a clean, organized, and safe working environment while complying with company safety policies, procedures, and housekeeping standards.
• Work closely with supervisors and team members to ensure service jobs are completed efficiently and on schedule.
• Perform other ad-hoc duties and responsibilities as assigned by the Manager or Supervisor.

Job Requirement:

• Certificate / NITEC / Higher NITEC in Mechanical Engineering, Electrical Engineering, Mechatronics, or related discipline.
• Minimum GCE ‘N’ / ‘O’ Level or equivalent qualification.
• Experience in gearbox, gearmotor, or electric motor overhaul and servicing will be an advantage.
• Basic knowledge of bearings, oil seals, lubrication systems, and rotating equipment.
• Able to use measuring instruments such as vernier caliper, micrometer, dial gauge, and multimeter.
• Able to read and understand technical drawings, assembly drawings, and service manuals.
• Candidates with no prior experience but who are keen to learn and work in the manufacturing and servicing industry are welcome to apply.
• Able to perform manual tasks, including handling heavy equipment, in a hands-on and physically demanding environment.
• Candidates who possess a forklift license will have an added advantage (not compulsory).
• Basic English and Chinese communication skills are required to coordinate with team members and support daily work activities.
• Possess good teamwork, positive attitude, safety awareness, and willingness to learn.
• Able to work both in workshop and on-site service environments when required.

Job Responsibilities:

• Attend to all calls and alarm signals in a timely and efficient manner, and according to operating procedures
• Attend to customers’ complaints via phone or correspondence professionally
• Update and maintain a good record on all customers
• Be involved actively in the customer retention program and strategy
• Provide guidance to Call Services Officers

Job Requirements:

• Able to work on permanent night shift, including weekends and Public Holidays
• Possess good communication, interpersonal skills and PC knowledge
• Able to speak Mandarin to assist Mandarin speaking customers (local and overseas) will have added advantage
• Min 2 years of Call Centre experience
• Minimum GCE ‘N’ Level

Job description

• Greet, welcome, and attend to all visitors in a professional and friendly manner

• Manage incoming calls, direct them to the appropriate departments, and take accurate messages when necessary

• Identify customer needs and support sales opportunities where applicable

• Prepare quotations based on client requirements

• Process Sales Orders in the online ordering system

• Perform general administrative duties such as data entry, document scanning, filing, and maintaining records

• Carry out any other tasks, assignments, or projects as assigned by management
  

Requirements

• Diploma in any relevant discipline

• Computer literate with good knowledge in Microsoft Office

• Team player with good communication skills

• Customer service oriented

• Fresh graduates are welcome

• Participate in weekly/monthly curriculum development and lesson planning
• Design, oversee, and deliver classroom programs aligned with the Center’s educational framework and policies
• Support the Principal in managing parent communications and feedback
• Demonstrate professional teaching standards and model positive pedagogical approaches for colleagues
• Enforce strict adherence to safety, hygiene, and regulatory standards
• Maintain thorough knowledge of institutional protocols and educational resources
• Mentor new educators in classroom management and teaching strategies
• Ability to work independently as well as within a team
• Foster strong parent partnerships through regular communication and participation in family engagement initiatives

Job Requirements:

• Minimum DECCE/ACEY/ACECCE or Relevant Early Childhood Education
• GCE 'O' Level credit in English with a minimum of C6 grading or equivalent
• Good communication and interpersonal skills
• Have a passion in teaching young children.
• Possess excellent communication and interpersonal skill.

Check out www.abercare.sg for more details

Interested applicants may send in your resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job Responsibilities including but not limited to:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Our client is a premier English literacy education provider that helps children develop reading, writing, and comprehension skills through a structured, phonics-based learning system.

Responsibilities:

• Conduct engaging English literacy lessons for children using the centre’s structured curriculum
• Create a positive and encouraging classroom environment that supports student learning
• Monitor and assess students’ progress and provide feedback to parents when required
• Prepare teaching materials and classroom resources for lessons
• Support centre activities and ensure smooth classroom management

Requirements:

• Diploma/Degree in English Studies, Early Childhood, Education, Psychology or related field.
• Prior teaching/tutoring experience with young learners preferred.
• Passionate, patient, and energetic in engaging children.
• Candidates with no experience with a flair for teaching are welcome to apply – training will be provided.

Salary: $4,000 + performance bonus

Working Hours: 3 weekdays + 2 weekend

To apply, kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Chan Zi Hui

EA Registration No.: R1220899

EA License No.: 25C2695