Customer Relations Officer (CRO)

The primary role of a Customer Relations Officer (CRO) at an HDB Building Service Centre (BSC) is to serve as the main point of contact for residents regarding project-related matters, primarily housing defects and resident feedback. The CRO is responsible for ensuring that all issues are addressed and resolved in a timely manner.

Key Roles and Responsibilities:

Resident Liaison & Feedback Management

• Service Centre Management: Attend to and resolve residents’ feedback, complaints, and general phone/walk-in enquiries at the BSC.
• Relationship Building : Establish and maintain strong working relationships with residents contractors, and HDB stakeholders.

Defect Management & Coordination (DLP Phase)

• Data Entry & Recording: Maintain proper hardcopy and online documentation/recordings of defects via the mandatory digital portal submissions.
• Schedule Inspections: Coordinate and arrange formal unit defect inspection appointments between residents, the technical site team, and subcontractors.
• Strict SLA Enforcement: Monitor and coordinate with subcontractors to ensure all reported defects are completely resolved within the strict HDB service standard of 14 calendar days. Compile clear before-and-after photographs of completed rectification works.

Public Relations & Administration

• Official Correspondence: Draft, reply to, and distribute official resident communications, messaging, letters, and update notices.
• Operational Flexibility: Execute any other clerical, reporting, or public relations duties as explicitly instructed by the Superintending Officer's Representative and project management team.

• Stakeholder Engagement: Participate in dialogue sessions with Resident Committees (RC), Grassroots organizations and Town Councils (if necessary).

Administrative Support

• Record Maintenance: Provide clerical and administrative support, including document filing, management of official correspondence, and updating site logs.
• Report Preparation: Prepare weekly and monthly defect rectification progress reports for the project management team and HDB.

Job Requirements &Qualifications)

• Education: Minimum pass in at least 5 subjects, including English, at GCE "O" Level OR possess a valid Nitec Certificate.
• Certification: Must posses a valid Service Excellence Course certificate or WSQ Certificate in Service Excellence.
• Language Proficiency: Capable of communicating effectively and clearly in English plus at least one other Singapore official language (Mandarin, Malay, or Tamil)
• Experience: Prior customer relations work experience is highly preferred.
• Communication Skills: Strong public relations skills with the ability to handle challenging phone enquiries and face-to-face feedback competently
• Software Proficiency: Must be proficient in basic computer software for data entry, defect recording, and online tracking systems
• Working Hours: 5.5 work week (Monday to Saturday). Full-day attendance on Saturdays is mandatory to facilitate residents’ defect inspection appointments.
• Employment Type: Contract (Minimum 1.5 years, subject to renewal)

Deployment Terms &Performance Standards

• Pre-Employment Vetting: Candidate selection is strictly conditional; the candidate's Curriculum Vitae (CV) must be submitted to and approved by the SO Rep prior to official deployment.

• Monthly Deployment Quota: The CRO must be actively deployed on-site for at least 20 days within a calendar month to be recognized as fulfilling the contract month

• Salary ： $3500- $4500
• Wednesday – Friday: 2:30 PM – 9:30 PM
• Saturday & Sunday: 9:00 AM – 6:30 PM
• Location:  Jurong / Buona Vista (west side) OR Tampines/ Bedok ( East) -to be confirm again 

Job

• Creating meaningful learning experiences
• Teaching children aged 3 to 12
• Pursuing their passion for becoming exceptional educators
• Enjoy teaching, with minimal administration duties
• Teach young learners and primary school students (MOE-aligned curriculum
• Cater to students’ learning needs with our prepared materials
• Receive intensive training and onboarding

Requirement

• Degree or diploma holder in language or education fields.
• Prior teaching experience in tuition, enrichment or classroom settings 

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Description & Requirements

Duties and Roles

1. Use the beauty device to perform facial beautification.

2. Conduct skin analysis (including the face and body).

3. Manage appointment matters.

4. Warmly welcome customers.

5. Update customer records, add contact information and the treatments received.

6. Provide suggestions on cosmetic products and usage techniques based on each customer's specific needs.

7. Sell beauty products and additional care services when appropriate.

8. Ensure all areas are clean and tidy before use, and the equipment has been disinfected.

Fresh grad? Career switcher? We provide full training — just bring your energy and drive!⚡

What you’ll do:

• Engage customers and represent client brands through marketing campaigns

• Build strong connections and deliver a positive experience

• Managing sales

• Work closely with clients to help with business development
  
  

Who we’re looking for:

• Outgoing, confident, and people-oriented

• Team player with a drive to learn and grow

• No experience required — training provided!
  
  

What we will provide:

• Career advancement & leadership pathways

• Hands-on sales, client & customer management skills

• Fun, supportive, and energetic team culture

• Attractive incentives + travel opportunities

Salary: Up to $3,500

Working Schedule: Weekdays (8:00am – 5:00pm), Alternate Sat (8:00am – 12:00pm)

Location: Clementi

Key Duties:

• Respond to client inquiries and provide daily operational assistance.

• Handle quotation preparation, data updates, and documentation management.

• Carry out Customs/ TradeNet permit submissions for import and export processes.

• Work closely with logistics partners, shipping agents, and regulatory bodies.

• Manage reporting tasks, invoicing, and ensure proper completion of all job records.

Key Requirements:

• At least 3 years experience in warehouse or logistics operations preferred.

• Diploma in Logistics or a relevant discipline.

• Knowledge of Customs/ TradeNet permit declaration processes.

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service Executive
• Working Location: Changi Airfreight Centre (Transportation Provided)
• Working Hours: 5 days (Mon – Fri; 9.00am - 6.00PM)
• Salary Package: Basic salary up to $2,800 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Support the Customer Service Department and report to the Team Manager
• Manage bookings for both air and sea shipments
• Coordinate with air and sea carriers to arrange shipments
• Communicate clearly and effectively with customers, providing updates and handling enquiries
• Handle documentation for sea shipments, including preparing bookings and bills of lading
• Ensure accuracy in all records and paperwork

APPLY NOW!!!

• Minimum 'O' Level or equivalent.
• Experience or knowledge in air and sea logistics is an advantage
• Able to work independently and show motivation in daily tasks
• Willing to learn and take on new responsibilities as needed

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #77559 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Responsibilities

Execute Butler core tasks
• Takes accountability and ownership with every guest assigned in ensuring purposeful engagement and butler presence in each of their stay
• Diligently studies the guest profile of incoming arrivals, including but not limited to checking on guest history, conducting research on internet or social media platforms, sending out pre-arrival email and respond promptly, making amenities requisition, assisting with guests requests effectively over the phone, taking in-room dining orders, placing the order over POS (Point of Sales) system, dispatching job to floor butler as and when required, coordinating among internal and external stakeholders/vendors via MS Teams, messaging and other operational-related systems
• Responds to guest professionally in-person, over the phone, emails, and messaging systems
• Assists with limousine/taxi bookings, dining, attractions and entertainment reservations/ticket purchase, and any other guest queries/requests
• Prepares thoughtfully each suite, conducts seamless arrival meet and greet and in-suite check-in, customizes suite orientation, offers welcome drink, initiates unpacking service and customizes itinerary based on guest’s preferences
• Serves and replenishes amenities, facilitates daily make-up room and turndown services, assists with laundry services, performs shoe-shining, and purposefully notes down preferences through observations and interactions
• Makes appropriate dining recommendations, proficiently takes in-room dining order, promptly serves the order and organize clearance of soiled dishes
• Orchestrates celebrations for guest with special occasions with creativity and customization
• Proactively connects with guests for pre-departure arrangement, initiates packing assistance, booking of limousine, luggage assistance, ensures accuracy of bill settlement and conducts a seamless check-out and fond farewell
• Addresses any security incidents and feedback to Butler Management
• Resolves feedback and guest challenges with good standard
• Rotates to any taskforce when operationally required
• Rotates to Butler Command Center as and when designated (located at Perennial Business Centre)
• Adapts to changes and ensure adherence to organizational operating procedures and service standards
• Performs any other duties and responsibilities as and when assigned by Management

Perform Service and Operational Excellence
• Performs all tasks with accordance to Forbes 5 stars standards and guidelines
• Always exhibits exceptional service to guests and fellow employees
• Ensures handover between shifts are communicated effectively
• Attends daily pre-shift briefing and post-shift debrief, and job-related trainings
• Obtains and keeps Guest/VIP preferences up to date in OPERA and individual profile sheet along the stay journey – Pre-arrival, arrival, in-house, departure, post-departure, and return stay
• Maintains cleanliness of front and back of house (lift lobbies, corridors, storage rooms, offices, pantries, etc.)
• Stays up to date on internal promotions and local offerings
• Adheres to department’s grooming standards and professional disposition
• Recommends innovative ideas to enhance guest journey
• Suggests improvements towards butlers’ efficiency and effectiveness

Apply Operational Risks
• Adheres to Workplace Safety and Health (WSH) policies, practices, and procedures
• Monitors activities in both front and back of the house; reports any suspicious characters, items, and/or activities to Security Department
• Responds to emergency situations and reports to Butler management
• Able to understand Butler Services Risk assessment forms and assist the Manager on Duty to collect all specific details
• Handles luggage/baggage lifting, placement or other related requests such as moving or storing the items.
• Lengthy periods of standing, walking; seating or taking stairs may be required
• Moves operational equipment or other items may be requested. This includes constant movement with the Butler trolleys, pushing and carrying items
• Able to perform under high stress level and able to deal with challenging guests/situations

Participate Employee Engagement
• Holds the values of One MBS (Marina Bay Sands) culture
• Works cohesively and respectfully within the department
• Ensures a collaborative working relationship with other departments and vendors
• Self-motivates for continuous self-learning and development

Involve in Documentation, Financial and report management
• Attends scheduled departmental meetings as required
• Reviews systems and processes for workflow and productivity improvement
• Performs administrative duties such as inventory and filing of reports as required based on the assigned duties given within the Paiza Butler Tea
• Observes the usage of supplies to ensure that it is within budget and minimize wastage
• Contributes ideas in support of the company vision, mission, value, and guiding principles
• Actively involves in Sands Cares and sustainability programmes to drive organisational initiatives

Job Requirements

Education & Certification
• Diploma or Degree in Hospitality or Tourism Management preferred

Experience
• Minimum 1 year experience in relevant experience

Other Prerequisites
• Proficient in the use of Property Management System and all relevant property management and operational systems, such as FCS, LDS, and Point of Sales (POS) Systems.
• Proficient in using Microsoft Office applications
• In-dept knowledge of Marina Bay Sands is mandatory
• Good knowledge of Singapore, the difference of multi-cultures, sights, attractions, and dining
• Excellent communication skills in English and Mandarin are essential as the role will require to serve mandarin-speaking guest
• Ability to speak other language(s) is an advantage
• Be flexible and willing to work on any day and any shift (shift rotation is based on operational demands)
• Possesses exceptional interpersonal skills and attentiveness to details
• Works well with a team and supports proactively
• Focuses on service with an eye for detail
• Prioritizes and organizes work efficiently
• Self-motivates and with a positive “Can Do” mindset
• Acts with integrity and high professionalism
• Embraces and adapts supportively to changes
• Self-confidence and charisma, able to engage in personal conversation with Guest in a professional manner
• Ensures security and confidentiality of guest and hotel information
• Embraces and responds to changes effectively
• Understands the needs of international luxury travellers
• Multicultural understandings

The Medical Centre Nurse is a vital part of the healthcare team.

Role & Responsibilities:

• Managing patient registration and maintaining medical records.

• Assisting with vaccination administration and maintaining accurate vaccination records.

• Dispensing medications and providing clear instructions to patients.

• Assisting doctors in performing medical procedures and resuscitations.

• Supporting administrative tasks essential for the smooth functioning of the medical centre.
  

Requirements:

• Diploma in Nursing or equivalent qualification

• Valid nursing license from the relevant authority

• Minimum 1-2 years of nursing experience in a hospital or medical centre setting

• Proficiency in patient registration systems and medical record management

• Experience in vaccination administration and record-keeping

• Competence in medication dispensing and providing patient instructions

• Skilled in assisting with medical procedures and emergency resuscitations

• Strong organizational and multitasking abilities

• Excellent communication and interpersonal skills

• Must be able to report for duty at the medical centre (Choa Chu Kang) by 7.00am on all scheduled workdays

Company Overview

Bravescape Management is a business consultancy specialising in residential and tenancy services. We assist corporate and individual clients with records management, streamlining processes to deliver efficient and clarity.

Job Summary

The Site Support Assistant will manage site administrative tasks, coordinate schedules, maintain/create digital site records, and support team communications to ensure smooth operations during a 6 month contract.

Responsibilities

• Conduct inspections and maintenance checks to ensure site conditions meet operational standards
• Manage and update digital site recordings and plans to maintain accurate site documentation
• Coordinate schedules and support team correspondence to facilitate effective communication
• Perform additional related duties as assigned to support site operations

Preferred competencies and qualifications

• Completion of 'N' or 'O' Level education (training provided)
• Communicate clearly in verbal English to support team interactions
• Collaborate effectively within a team environment to achieve shared goals
• Maintain attention to detail to ensure accuracy in work outputs
• Engage positively with colleagues using an outgoing and approachable manner
• Demonstrate responsibility and a strong work ethic in daily tasks
• Maintain physical fitness to perform duties that require mobility and being on the move

Other Information

• Work schedule: 5-day work week, Monday to Friday
• Working hours: 9am to 6pm
• Office location: Woodlands MRT (Causeway Point), 3-minute walk
• Application instructions: Submit CV with earliest available date, last drawn salary, and expected salary to the Executive Manager at genevieve.peh@bravescape.biz
• Only shortlisted applicants will be notified

• Responsible for project follow-up and technical support for projects;
• Preparation for project delivery, including scheme review and test verification to ensure the project solution can be stably implemented;
• On-site delivery and implementation of the project;
• Handling and resolving product and system-level issues of the project;
• Recording the project delivery process, organizing project documents, and producing a project summary report after completion;
• Participating in project acceptance and presentation, demonstrating the project’s effects and functions to ensure successful acceptance.

Requirements:

• Bachelor’s degree or above in Computer Science, Communications, Electronics, or related fields, with fluent English in listening, speaking, reading, and writing;
• More than one year of experience in project technical support, with familiarity in network communication technology preferred;
• Excellent communication skills and service orientation, meticulous and detail-oriented work attitude, hardworking and resilient;
• Strong documentation writing skills.

COMPANY DESCRIPTION

Founded in 1978 as Singapore's first family service centre, Allkin Singapore is a community-centric social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, build a brighter future, and inspire others to do the same.

RESPONSIBILITIES

The Admin Associate is responsible for working with the Care & Integration Division Management Team on the implementation of support structures and activities of the 4Ps (specficially on Projects, People and Partnerships Pillars) within the division. The Associate reports to the Manager / Senior Executive, C&I HQ

Key Responsibilities & Duties

Partnerships

• Assist in cultivating, coordinating and maintaining relationships with partners, including scheduling meetings, preparing briefings, and following up on agreed actions.
• Help develop partnership proposals, concept notes, meeting decks and reports to secure and sustain collaborations and funding.
• Track partnership activities, deliverables and deadlines, and maintain accurate partner databases and records.
• Support the planning and delivery of events, campaigns or programmes (with /for partners), including logistics and basic communications materials.

People Engagement and Development

• Assist in implemention of staff engagement and appreciation structures and sessions that promotes development and engagement within the division and respective departments.
• Work closely with our internal stakeholders e.g. HR on the above structures and sessions as part of seeking service excellence and quality of service for the people and communities served.

Projects

• Assist with collaboration with the departments within the division to ensure the smooth execution of projects, processes and partnership initiatives.
• Events/Activities: Liaise with the departments within the divison to 1)maintain the division's events/activities Calendar and 2)arrange with the departments to promote their events/activities via internal and external platforms.

Other Responsibilities & Duties

• Coordinate the collection and oversee the compilation and analysis of data/information from departments within and across divisions.
• Prepare write-ups/presentation slides required for funding applications, events and visits.
• Carry out any other duties as assigned by management for programmes and projects in the Division where required.

• Diploma or Higher Nitec Holder
• At least 3-4 years of relevant experience in partnerships, programme coordination, or stakeholder engagement.
• Excellent interpersonal and communication skills, both oral and written.
• Demonstrated ability to manage multiple projects and priorities in a dynamic environment.
• Ability to work effectively with diverse teams and stakeholders.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with digital collaboration tools and learning platforms preferred

Liberte HR Services Pte Ltd is the designated recruitment partner for Allkin Singapore. As part of the hiring process, you may receive communication from them regarding this opportunity.

Service Crew Recruitment (Full-Time)

Osaka Yakiniku DONDON

Position: Service Crew (Full-Time)

Osaka Yakiniku DONDON is looking for a passionate and energetic Full-Time Service Crew member to join our team.

We are a fully Japanese-owned company and an authentic Japanese yakiniku restaurant that has been operating in Singapore for over 10 years. We are known and loved by many customers for providing a casual Japanese dining experience with warm, energetic, and attentive service.

At DONDON, we believe great service is an important part of the Japanese dining experience. We are looking for someone who enjoys communicating with customers and creating a memorable experience for every guest.

Job Responsibilities:

• Taking customer orders

• Handling cashier duties

• Serving food and explaining dishes to customers

• Preparing and making drinks

• Supporting daily restaurant operations

• Washing dishes

• Cleaning and maintaining the restaurant area

Requirements:

• No previous experience required (training will be provided)

• Basic to good English communication skills are required

• Friendly personality and positive attitude

• Enjoy communicating with customers

• Willingness to learn Japanese service standards

(Our managers and directors are English speakers, so English communication is essential.)

Working Conditions:

• Full-time position

• 5.5 working days per week

• Shift schedule:

  • 12:00 PM – 9:00 PM

  • 2:00 PM – 11:00 PM

• Schedule prepared weekly

• 9 hours shift including 1-hour break

Salary:

SGD 2,600 – 3,000/month
(Depending on experience and skills)

Benefits:

• Overtime pay provided

• Double pay on public holidays

• Paid annual leave:

  • Starting from 8 days per year

  • Increased by 1 additional day every year

• Medical Certificate (MC) leave provided

• Staff meals provided

Why Join Us?

• Work in a genuine Japanese restaurant environment

• Learn authentic Japanese hospitality and service culture

• Be part of a stable Japanese company with over 10 years of history in Singapore

How to Apply:

Please contact us via WhatsApp:

WhatsApp: 87288843 (Goban)

• Salary: $3500 - $4000
• Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm
• Location: Novena, Bukit Panjang and Tampines

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents
• Share the vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Salary: $3,000 + Sales Incentives
Work Days: 5 Days (8:30am to 5:30pm)
Work Location: West

Responsibilities:
• Handle customer enquiries, quotations and order processing.
• Coordinate pre- and post-sales support with customers.
• Manage purchase orders, delivery schedules and shipment arrangements.
• Coordinate local and overseas logistics and product deliveries.
• Maintain proper documentation and order records.
• Liaise with customers regarding orders and product information.

Requirements:
• Diploma in Business Studies, Engineering or related field
• Entry-level candidates are welcome to apply
• Proficient in Microsoft Excel and Word
• Good communication and interpersonal skills
• Singaporean only need apply

Please submit your resume in MS Word format to sunnie@united-personnel.com

UNITED PERSONNEL SERVICES
21 Bukit Batok Crescent
#02-75 WCEGA Tower
Singapore 658065
Tel: +65 65651939
www.united-personnel.com

EA Licence Number: 05C5278
Registration No.: R1103477

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notified)

Company Overview

Dental Werks is a leading dental practice in Bukit Timah, Singapore, known for excellence in oral healthcare. Our skilled dentists and modern clinic provide top-quality treatment and a collaborative work culture for career growth in the dental industry.

Job Summary

Join Dental Werks as a Dental Surgery Assistant cum Receptionist to support dental professionals and manage administrative tasks, ensuring smooth clinic operations in a full-time role with a 5.5-day work week.

Responsibilities

• Assist dentists during dental procedures by handing instruments, mixing materials, and managing the clinical environment to ensure efficient treatment delivery
• Sterilize and maintain dental equipment, instruments, and supplies to uphold infection control standards
• Greet patients warmly and manage appointment scheduling to optimize clinic workflow
• Handle patient inquiries and perform administrative tasks to support daily operations
• Maintain accurate and confidential patient records to ensure data integrity and privacy
• Support the dental team with various duties as needed to contribute to overall clinic effectiveness

Preferred competencies and qualifications

• Previous experience as a Dental Surgery Assistant or in a similar healthcare support role to perform clinical and administrative tasks effectively
• Strong interpersonal and communication skills to interact clearly and empathetically with patients and team members
• Excellent organisational and multitasking abilities to manage multiple responsibilities efficiently
• Proficiency in English, both written and verbal, to communicate accurately with patients and staff
• Attention to detail and commitment to maintaining high standards of sterilization and infection control for patient safety
• Genuine interest in the dental industry and motivation to contribute to patient wellbeing