Total 1,070 Customer Service job vacancies in Regency Park

Job Overview:

This role focuses on managing B2B clients by building and maintaining long-term, strong relationships with key decision-makers. Through proactive service and effective resource coordination, you will continuously enhance customer satisfaction, strengthen client confidence in our products and services, and drive customer retention and renewal rates.

Job Responsibilities:

Client Relationship Management

• Maintain regular and proactive communication with clients, building trusted and long-term partnerships.
• Ensure clients’ successful use of company products and services.
• Drive customer satisfaction, renewal rates, and business expansion opportunities.

Project Implementation & Management

• Coordinate internal resources to ensure efficient delivery of client solutions.
• Assess client needs, oversee project management and execution to achieve client goals.

Business Performance Ownership

• Take responsibility for key business metrics
• Drive customer growth and retention in line with company objectives.
• Identify potential client needs to promote cross-selling and upselling, and prevent churn.

Demand Management & Value Creation

• Gather and analyze client needs, identifying core business pain points.
• Translate client requirements into actionable business value, collaborating with Product, Tech, and other teams to optimize solutions.

Job Requirements:

• Excellent communication and customer service skills, with the ability to address diverse client needs effectively.
• Strong learning agility, adaptability, and resilience under pressure.
• Proven project management experience and capability to independently manage complex projects.
• Skilled in cross- department collaboration and efficient coordination of internal and external resources.
• Background in blockchain technology or account management is an advantage.

M&E Project Engineer ( Data Centre / ACMV Project )

• Working Location: Depend on project
• Office Location: Ang Mo Kio
• Working Days: 5.5days  alternate Saturday
• Working time: Mon- Friday (8:15am to  530pm) / Alt Sat (815am to 1230pm)
• Salary: $4500 - $5800

Job Responsibilities

• Responsible for execution and overall progress of project contracts
• Monitor installation progress and coordinate with clients, consultants, and subcontractors to ensure timely project delivery
• Report project progress to the Project Manager and track milestones
• Supervise works to ensure compliance with contract drawings and specifications
• Prepare method statements, shop drawings, installation/testing & commissioning (T&C) check sheets, progress reports, and related documentation
• Coordinate with subcontractors and consultants on shop drawing preparation and submission
• Prepare and coordinate technical submissions with suppliers and subcontractors
• Support the Project Manager in procurement and negotiation of materials, equipment, and manpower within approved budget
• Conduct technical discussions with stakeholders to resolve site and engineering issues
• Liaise with authorities, subcontractors, and clients on submissions, inspections, testing, and commissioning requirements

Job Requirements

• Experience in Data Center projects or Design for Manufacturing and Assembly (DfMA) preferred
• Mechanical knowledge in VAV, VRV systems, cooling towers, chillers, chilled water piping, and A&A works
• Electrical knowledge in retrofit works, renovation projects, lighting control systems, and Building Management Systems (BMS)

Interested applicants, WA your resume to +65 9136 9792 or email your resume to supreme.yentan@gmail.com.

Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932

The SupremeHR Advisory Pte Ltd EA No: 14C7279

Ready to make an impact and lead a team towards success? We’re looking to expand our Sales Support Team to drive growth, engage audiences, and help take our brand to the next level.

We work closely with clients from different industries, and help them to run their different marketing campaigns, to increase their sales revenue and brand awareness.

What You’ll Do:

- Engage and promote products and services to potential consumers
- Be the voice of the brand, crafting messages that captivate and convert
- Collaborate with the team to bring your ideas to life (yes, your ideas count!)
- Improving overall sales production and facilitate team growth

What We’re Looking For:

- A natural leader with the drive to motivate and inspire
- Creative thinker who thrives on problem-solving
- Willing to learn and improve
- Immediate starters preferred

What We Offer:

- A collaborative and fun team that values creativity and fresh ideas
- A vibrant work culture
- Clear career progression
- Travelling opportunities
- Training!

Ready to take charge and lead us to success?

Apply today, and let’s make great things happen together!

IT Associate Service Engineer

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance (Gross $2800)

Location: Changi

Job scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management.

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Sale and Engineering Support Engineer

• Location: Nearest MRT Lentor Singapore 787542 [ Report to office but might need to travel to site]
• Working hours: Monday – Friday | 8.30am – 6.15pm
• Salary: $3,000 - $4,000

Job Descriptions:

• Technical Support: Serve as a primary technical point of contact for customers, providing expert guidance and troubleshooting. You'll also provide feedback to help with follow-up jobs.
• Pre-Sales Engineering: Work with the Sales Manager to understand customer requirements and provide technical information on our products. You will also assist in preparing direct estimates and quotations and participate in the planning and survey phase of new installations.
• Project Execution: Coordinate with the Project Manager to assist in the procurement of parts and components. You will also convert design drawings into working drawings, carry out tests and prepare reports for system commissioning, and ensure work is completed according to as-built drawings.
• Team Leadership: Lead a team of technicians and assistants, delegating work and monitoring their progress to meet deadlines.
• Client Relations: Build rapport with clients by showing you care about their concerns. You will be their key contact for technical advice and support.

Qualifications & Requirements:

• Diploma / Degree in Engineering (Mechanical, Electrical, or Controls).
• A proven track record in a technical support or sales engineering role is preferred
• Reports directly to the Sales Manager and Project Manager.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

• Conduct nursing assessments and provide patient education.
• Perform dialysis procedures including initiation, monitoring, and completion.
• Maintain accurate and detailed patient documentation.
• Carry out nursing interventions to minimize complications and reduce hospital admissions.
• Support patients in achieving their rehabilitation and health goals.

Requirements:

• SNB Registered
• Certified and valid Basic Cardiac Life Support (BCLS)
• At least 1 year of renal care experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Summary

Resolve customer inquiries and manage order processes while coordinating with suppliers and supporting business operations through effective communication and administrative skills.

Responsibilities

• Resolve customer inquiries and feedback via email and social media to ensure customer satisfaction
• Manage placement of manual orders, process refunds, and handle exchanges accurately to maintain smooth transactions
• Liaise with suppliers to coordinate timely order deliveries and ensure supply chain efficiency
• Follow company communication procedures, guidelines, and policies to maintain consistent service standards
• Provide administrative and logistic support to facilitate business activities and operations
• Perform other duties as assigned to meet business requirements

Preferred competencies and qualifications

• Demonstrate good command of written and spoken English to communicate effectively with customers and suppliers
• Exhibit excellent communication and presentation skills to engage stakeholders clearly and professionally
• Show familiarity with CRM systems and practices to manage customer relationships efficiently
• Apply ability to multi-task, prioritize, and manage time effectively in a dynamic work environment
• Maintain a positive working attitude and strong interpersonal skills to foster teamwork and collaboration
• Work effectively both as a team player and independently to achieve business goals
• Minimum educational qualification of A levels, Diploma or above

Other Information

• Only Singaporeans and Permanent Residents need apply

L3 EUC with System Engineer SCCM experience

JD:

• Experience handling Executive/C-Level Support
• Experience with supporting Windows 10/11 and MacOS
• Experience with Microsoft 365 and Windows Administration
• Experience with scripting (PowerShell)
• Experience with running AV event / conference room support
• Exposure to Citrix Cloud/XenDesktop/XenApp
• Exposure to Microsoft Azure Administration (endpoint/exchange/VDI)
• Exposure to ticket queue management (ServiceNow)
• Exposure to Intune and JAMF Device Management
• Collaborate effectively with the infrastructure engineering teams and the business
• Excellent verbal and written communication skills
• Strong ownership experience with a track record of delivering results
• Bachelor’s degree

We’d Love If You Had

• Trading floor support experience
• VMware knowledge or experience
• Experience with Windows Server 2019

• Respond to customer inquiries and concerns across in-person, phone, email, and social media channels, ensuring timely and professional service.
• Coordinate repair and return requests, working closely with internal teams to resolve issues efficiently.
• Oversee e-commerce content and manage order processing to ensure accurate and prompt deliveries.
• Create marketing and product materials, including brochures, online content, packaging, and promotional visuals, to strengthen brand presence.
• Collaborate with cross-functional teams to align customer service, marketing, and operational efforts with business objectives.

Requirements:

• Diploma in Business, Marketing, or a related discipline
• At least 3 years of customer service experience within consumer electronics.
• Strong knowledge in gemstones, diamonds, or precision engineering industries.
• Good communication skills, customer-focused mindset, and ability to work independently or within a team.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Salary Range: $2,300 - $3,000 
• Working Days: 5 days, Monday to Friday
• Working Hours: 8.30am to 5.30pm
• Location: West – Jurong East / Toh Guan

Job Summary:
The Service Engineer is responsible for attending to equipment faults at customer premises, performing periodic maintenance, and ensuring timely completion of all site installation or rectification work. The role requires close coordination with customers, subcontractors, and internal teams to ensure work is completed according to schedule and quality standards.

Responsibilities:

• Attend to customer site visits for troubleshooting and rectification of equipment faults.
• Liaise with customers and subcontractors regarding add-on project activities.
• Monitor progress of work to ensure schedule and quality standards are met.
• Ensure timely delivery of all materials and equipment for site installation or maintenance.
• Carry out periodic maintenance and inspections of equipment.
• Prepare and maintain records of maintenance and service activities.
• Participate in standby duty roster as required.

Requirements:

• Possess a Degree/Diploma in Electrical and/or Electronics Engineering
• Possess a valid Class 3 driving license
• 2–3 years of hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc.