Total 1,070 Customer Service job vacancies in Regency Park

As the Customer Success manager, you will be responsible for customers both post onboarding and during pre-sales. During post onboarding, you have to ensure that customers understand how they can manage their cybersecurity and compliance programs using the platform, drive usage and identify new use cases to expand the platform’s impact on the customer. During pre-sales, you have to understand the customer pain points, identify the resonance from existing customers on how they can be used for new customers during pre-sales and help manage the pipeline, with revenue-focused opportunities targeting both new and existing clients to increase Cyber Sierra’s market positioning in both the local and international markets.

About you - Mindset

You are a self-starter who can roll up your sleeves and do deep work. You are driven to achieve the right result through intelligent work and integrity. You are ambitious to build something from scratch and make a big impact.

About your responsibilities

Customer Success:

• Developing valuable customer experiences through Cyber Sierra’s products, services and your conversations
• Understand the client’s pain points, with a solution oriented approach and bias for action
• Channel feedback to the product team in a timely manner
• Conduct client training for the platform as apt/proactively
• Promote the value of the product in line with client requirements
• Develop positive correlation between the customer success work with client conversion and paying customers’ retention rates.
• Develop sustainably profitable growth looking at upselling and cross-selling opportunities

Pre-sales:

• Maintain updated overview of the sales funnel as part of daily sales cadence
• Identify top of the funnel conversations in various geographies - Singapore, US, Japan and Australia
• Conduct top of the funnel activities such as events and conferences
• Develop sales collaterals and pricing proposals as apt
• Identify new revenue streams through collaborations and partnerships in the assigned markets

Kumon is the world's leading after-school enrichment programme. It was founded in 1954 in Japan, and the Kumon Method originated from a father's love for his son. The programme has over 4 million students, and learning opportunities are offered in more than 60 countries and regions worldwide. The main goal of Kumon is to help individuals discover their potential and develop their abilities to the fullest, thus nurturing human capital that will contribute to global society. If you share the same passion for developing children and seeking a meaningful career that contributes to their development on a global level, Kumon invites like-minded candidates to join as a Management Support Associate.

Job Purpose:

The main purpose of this position is to facilitate clear, timely communication of the head office in Japan and the regional headquarters' policies and activities by providing interpretation, translation, management support, and internal branding support.

The role is expected to operate with growing independence in assigned areas, while aligning closely with the Section Leader and Division Leader on priorities, quality standards, and escalations.

Duties & Responsibilities:

• Provide translation and interpretation from Japanese to English, and vice versa.

• Take ownership of assigned translation and interpretation tasks, including preparation, terminology alignment, and post-checks for accuracy and clarity.

• Escalate concerns, while proposing possible solutions where appropriate.

• Translate various documents such as presentations, newsletters, reports, company policies and speeches, etc.

• Manage assigned translation tasks end-to-end, including planning timelines, clarifying requirements and preparing visual materials, and meeting agreed deadlines. Apply standardised terminology and formatting, while continuously improving quality through feedback and self-review.

• Interpret and facilitate communication between Japanese and non-Japanese speaking stakeholders.

• Support Management in secretarial and administrative tasks, such as handling expenditure, travel arrangements, scheduling meetings, coordinating and monitoring reporting schedules, with clear ownership of assigned areas.

• Take responsibility for routine tasks (e.g. claims, travel coordination) with minimal supervision, while keeping the Section Leader informed of exceptions or risks.

• Maintain accurate records and documentation to support continuity and handover.

• Conduct basic research and planning for various projects undertaken by the division.

• Contribute ideas and observations based on assigned work, and support project preparation under the guidance of the Section Leader.

• Communication of information relating to company-wide policies, etc.

• Ensure accurate understanding of shared information and clarify questions before onward communication.

Additional Tasks & Responsibilities (if applicable):

• Support team knowledge sharing by documenting processes, templates, or key learnings when requested.

Knowledge and Skills Requirements:

• High proficiency in both Japanese (preferably JLPT level 1 or near-native) and English languages.

• Strong written and verbal communication skills.

• Proficiency in MS Office (Excel, Word, PPT) and video-editing.

Credentials and Experience:

• A Bachelor’s Degree or a Diploma from a recognised institution in any discipline

• At least 2 years' professional experience in interpretation and translation

Responsibilities

• Provide Level 1 application support for clinical and internal systems, including troubleshooting, issue logging, and escalation
• Assist in system changes, user acceptance testing (UAT), and minor enhancements
• Support user access management, system setup, and basic configurations
• Perform data extraction, report generation, and basic analysis to support operational needs
• Work closely with clinicians and users to resolve system and workflow-related issues
• Coordinate with internal IT teams and vendors for issue resolution, system updates, and follow-ups
• Support system implementation, upgrades, and integration activities
• Assist in procurement, asset tracking, and basic administrative tasks
• Maintain system documentation, SOPs, and ensure proper tracking of issues and resolutions
• Support audit, compliance, and KPI reporting, and identify opportunities for process improvement and automation

Requirements:

• Degree or Diploma in IT, Healthcare, or related discipline, with 2 to 4 years of experience in IT support, application support, or similar roles
• Exposure to application/system support, including troubleshooting, user support, or ticket handling
• Experience in healthcare or clinical systems is an advantage but not required
• Basic knowledge of IT systems, networks, or system integrations
• Familiar with Excel and data reporting; exposure to reporting or analysis is a plus
• Experience in procurement, administrative support, or operations coordination is advantageous
• Strong problem-solving, organisational, and communication skills, with the ability to support non-technical users
• Able to multitask, work independently, and adapt in a fast-paced environment

To apply, please visit www.gmprecruit.com and search for Job Reference: X9YYYYXY

To learn more about this opportunity, please contact Yingying at yingying.lai@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Centre Manager

• Salary: $3500 - $4000
• Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm
• Location: Novena, Bukit Panjang and Tampines

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents
• Share the vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Operations Customer Service Executive (OCSE) x2 
Salary: $3000 - $3500
Working Time: Monday - Friday, 8.30 am – 5.30pm / 9am – 6pm (can choose)
Working Location: Paya Lebar

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• With 1 - 2 years work experience in Freight Forwarding 
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Tee Xin Li Reg No: R24121619 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Scope & Responsibilities

• Prepare and issue sales quotations and process customer sales orders, including delivery scheduling and coordination.
• Coordinate with suppliers and principals for purchase order processing, delivery scheduling, and order fulfillment.
• Follow up on quotations, enquiries, and orders with customers, suppliers, and principals to ensure smooth operational flow.
• Handle urgent enquiries and quotations as required, including working beyond normal office hours where necessary, managing the full operational cycle from enquiry to delivery completion.
• Place customer orders accurately with the appropriate supplier or principal.
• Act as the key coordinator among Principals, Suppliers, Customers, and Agents throughout the entire sales process, including enquiry, quotation, order receipt, acknowledgement, and fulfillment.
• Request and manage operational updates such as readiness status, dispatch details, freight tracking, shipping documentation, legalization, invoicing, and related documentation where applicable.
• Create, maintain, and control all manual and electronic filing systems for customer sales cases and relevant operational documents.
• Conduct market analysis on existing and potential regions where the company is active or intends to expand, identifying business opportunities, growth potential, and market prospects.

Business Scope

• Serve Shipowners, Ship Managers, Traders, Resellers, and Suppliers involved in marine lubricant supplies to international vessels.
• Manage the supply of marine lubricants for major brands through Unimarine’s diverse portfolio and market offerings.
• Support the export of marine products to regions where supply availability is limited, leveraging Unimarine’s global partner network.

Requirements

• Strong command of written and spoken English;
• Positive attitude with strong teamwork and collaboration skills.
• Enthusiastic, detail‑oriented, and highly responsible.
• Trustworthy, ethical, and able to handle sensitive commercial and operational information.
• Goal‑focused with the ability to manage multiple tasks and work under time pressure when required.

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all.

The Enterprise Sales team at Workday helps the company to continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring their best self, and get better by pushing and developing themselves and the Workmates around them.

About the Role

Here at Workday, our Account Executives are key players in our Field Sales organization.

As a Customer Base Account Executive, you will be responsible for driving significant incremental add-on business and renewals within a portfolio of strategic named accounts across the Singapore market. This requires a proactive, full-cycle mindset to uncover and build a robust pipeline of new opportunities within existing customer organizations.
 

This team of hardworking professionals uses their extensive experience and consultative selling skills to identify new needs and expand Workday's footprint, ensuring long-lasting value and partnership.

In this role, you will:

• Be responsible for developing and maintaining relationships with existing customers with a focus on upselling via deal management

• Perform account planning for assigned accounts, coordinating with pre-sales and other resources to ensure strategic alignment

• Drive strategic add-on and renewal business of Workday solutions within Medium Enterprise customers

• Coordinate cross functionally with Workday’s internal teams (pre-sales, digital, value & bid-management, marketing, technical and sales support)

About You

Basic Qualifications: (essential skills / experience)

• 4+ years of experience selling SaaS/Cloud based ERP / HCM / Financial / Planning / or Analytics solutions to C-levels from a field sales position.

• 4+ years experience negotiating deals with a variety of C-Suite Executives to close opportunities

• 4+ years experience with building relationships with existing customers for add-on or incremental business

• 4+ years experience in developing long-term account strategies with existing customers

Other Qualifications: (preferred, but not essential)

• Experience with managing longer deal cycles beyond 6 months, with large deal sizes

• Understanding of the the strategic competitive landscape of the industry by staying up to date with trends and customer needs so you can effectively position Workday solutions within accounts

• Experience leveraging and partnering with internal team members on account strategies

• Excellent verbal and written communication skills

What you'll do:

As a Branch Sales and Service Manager Priority Banking, you will be entrusted with building lasting connections with priority banking clients through attentive service delivery and expert financial advice. Your day-to-day responsibilities will involve conducting detailed financial profiling sessions to uncover each client’s objectives before recommending suitable banking solutions. You will keep clients informed about market trends while collaborating with your branch manager on strategic planning for sales growth.

• Conduct professional, consultative financial analysis sessions with clients to understand their unique needs and recommend tailored solutions across treasury, equities, funds, insurance, and other consumer banking products.
• Foster deep client relationships by providing regular market updates and insightful trend analysis on both local and international financial products, ensuring clients feel supported in their financial journeys.
• Collaborate closely with branch management to develop monthly plans aimed at achieving or exceeding sales targets for new business acquisition and customer retention goals.
• Participate actively in marketing initiatives and promotional activities designed to attract new clients while strengthening existing relationships through thoughtful engagement.
• Source individual prospects through networking efforts and outreach activities, including organising group presentations for clubs, associations, companies, and other organisations.
• Deliver efficient after-sales support by addressing client queries promptly and ensuring all post-sale processes are handled with care and attention to detail.
• Manage anti-attrition strategies by proactively identifying at-risk clients and implementing retention measures that reinforce trust in the bank’s services.
• Solicit referrals from internal stakeholders such as Relationship Managers from other divisions or staff members to expand your network of potential clients.
• Ensure strict adherence to all money laundering prevention procedures by monitoring transactions diligently and reporting any suspicious activity as required by regulatory guidelines.
• Maintain full compliance with all relevant regulations, policies, and controls set forth by both internal governance frameworks and external authorities.

What you bring:

To excel as a Branch Sales and Service Manager Priority Banking, you will bring a wealth of experience in managing high-value client portfolios within the banking industry. Your background should include hands-on involvement in acquiring new customers through consultative selling techniques as well as maintaining strong relationships over time. Familiarity with a broad range of consumer banking products is essential; however, what truly sets you apart is your empathetic approach when interacting with clients—ensuring they always feel heard and understood.

• Demonstrated experience in client acquisition within the banking sector, showcasing your ability to connect with individuals from diverse backgrounds while understanding their unique financial needs.

• Proven account management expertise that highlights your capacity for nurturing long-term relationships built on trust, empathy, and consistent communication.
• Comprehensive technical knowledge of consumer banking products such as treasury solutions, equities investments, mutual funds, insurance offerings, and related services.
• Strong interpersonal skills that enable you to collaborate effectively with colleagues across departments while maintaining a warm approach towards clients at all times.
• Excellent organisational abilities allowing you to manage multiple priorities simultaneously without compromising on quality or attention to detail.
• A thorough understanding of regulatory requirements governing banking operations—including anti-money laundering protocols—and a commitment to upholding the highest standards of compliance.
• Experience in preparing engaging presentations for groups or organisations as part of business development initiatives aimed at expanding your client base.
• A collaborative mindset that thrives within supportive teams focused on shared success rather than individual achievement alone.
• Ability to adapt quickly to changing market conditions or evolving client expectations through continuous learning and openness to feedback.

What sets this company apart:

This organisation stands out as a trusted leader in global finance thanks to its unwavering dedication to ethical conduct, transparency, and responsible business practices. Employees benefit from access to world-class training resources designed not only for immediate job success but also for long-term career advancement within the company’s extensive international network.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Job Description

Company Overview
We are seeking an experienced Finacle Support Engineer to manage and support core banking environments. The ideal candidate will have strong technical expertise in Finacle architecture, production support, and environment management, with the ability to work across multiple infrastructure layers.

Key Responsibilities

• Manage installation, configuration, and support of Finacle (10.x / 11.x environments)
• Provide end-to-end environment setup, including development, testing, and production systems
• Perform troubleshooting and root cause analysis for application and system issues
• Support production environments and ensure system stability and uptime
• Execute patching activities across Finacle, operating systems, middleware, and databases
• Conduct impact assessments and coordinate with infrastructure, database, and middleware teams
• Work with N-tier architecture and implement high availability configurations
• Write and optimize SQL queries for issue investigation and reporting using PostgreSQL or Oracle
• Perform environment maintenance activities such as data refresh and source refresh across environments
• Automate routine operational tasks using scripts
• Support CI/CD processes and deployment activities
• Ensure adherence to change management and release processes

Requirements

• Minimum 6 years of experience in Finacle support and environment management
• Hands-on experience with Finacle 11.x (mandatory)
• Strong knowledge of Finacle architecture and end-to-end setup
• Experience in production support within banking or financial services environments
• Proficiency in Unix/Linux commands and shell scripting
• Experience with middleware technologies such as IBM WebSphere Application Server and JBoss
• Strong SQL skills with experience in PostgreSQL and/or Oracle
• Familiarity with modern tools such as Apache Kafka and Redis
• Experience in patch management and release coordination
• Understanding of CI/CD concepts and environment lifecycle management
• Strong problem-solving skills and ability to take ownership of deliverables

Preferred Qualifications

• Experience in banking or financial services industry
• Exposure to high availability and disaster recovery setups
• Experience in automation tools and scripting for system operations
  
  EA Number: 11C4879

Our aim is to Make Manufacturing Possible by delivering fast, quality, cost effective solutions worldwide. Machines break and downtime can cost companies millions in lost revenue. EU Automation has access to a global supply of automation parts at our fingertips, ensuring that manufacturers across the world can avoid unnecessary downtime.

The Opportunity:

Weare seeking a detail-oriented and organized Warranty Support Executive to manage warranty claims, returns, and logistics coordination. This role ensures high customer service standards while maintaining compliance with company policies and trade requirements.

You will handle end-to-end warranty and return processes, including claim assessment, documentation, and shipment coordination, working closely with customers, suppliers, and internal teams to resolve issues efficiently.

The ideal candidate is a strong communicator with solid organizational and problem-solving skills, able to thrive in a fast-paced environment. Experience in logistics, trade compliance, or warranty administration is advantageous.

Requirements of Warranty Assistant:

• Strong communication and customer service skills to communicate with customers, suppliers, and internal teams effectively
• Proactive, detail-oriented, and well-organized with a strong problem-solving mindset
• Able to work independently as well as effectively in a team environment
• Sound decision-making skills, with the ability to assess, authorize, and process warranty claims in accordance with company policies
• Able to work in fast-paced environment and multitasks
• Computer literate with working knowledge of Microsoft Office and Excel
• Ability to read and interpret safety rules, operating procedures, and terms & conditions
• Knowledge of global freight, trade compliance, customs procedures, and Incoterms is an advantage
• Minimum GCE ‘N’/‘O’ Level or Diploma in any discipline

Responsibilities of a Warranty Support Executive include:

• Process warranty and return claims and shipments through internal CRM systems on a daily basis
• Manage customer enquiries and complaints, ensuring timely and effective resolution
• Arrange collection of parts from customers and coordinate shipment to suppliers for repair via couriers such as DHL and FedEx Including preparing all shipping documents (e.g., HS codes, commercial invoices)
• Place orders and follow up with suppliers for required replacement parts or repair status and lead times to ensure timely updates and resolution
• Liaise with internal departments including Logistics, Customer Service, and Sales to solve the warranty case as well as provide updates on timely basis
• Handle customs clearance processes, including import documentation, duty/tax verification, and query resolution.  
• File claims with carriers for lost or damaged shipments with LOA and POA letter.
• Support the Admin team in processing courier invoices and submitting them to Accounts for payment when required
• Support Customer Service team when required, particularly during staff leave and peak periods, to ensure continuity in handling enquiries, order updates, and customer communications

The Benefits:

• Additional annual leave accrued yearly
• Hybrid Working Policy upon confirmation
• Finish work early on Friday to kickstart your weekend
• Enhanced maternity and paternity leave
• AIA health insurance - Upon passing probation
• Coffee and Tea provided
• Celebration of seasonal and life events
• Professional development opportunities

Sale and Engineering Support Engineer

• Location: Nearest MRT Lentor Singapore 787542 [ Report to office but might need to travel to site]
• Working hours: Monday – Friday | 8.30am – 6.15pm
• Salary: $3,000 - $4,000

Job Descriptions:

• Technical Support: Serve as a primary technical point of contact for customers, providing expert guidance and troubleshooting. You'll also provide feedback to help with follow-up jobs.
• Pre-Sales Engineering: Work with the Sales Manager to understand customer requirements and provide technical information on our products. You will also assist in preparing direct estimates and quotations and participate in the planning and survey phase of new installations.
• Project Execution: Coordinate with the Project Manager to assist in the procurement of parts and components. You will also convert design drawings into working drawings, carry out tests and prepare reports for system commissioning, and ensure work is completed according to as-built drawings.
• Team Leadership: Lead a team of technicians and assistants, delegating work and monitoring their progress to meet deadlines.
• Client Relations: Build rapport with clients by showing you care about their concerns. You will be their key contact for technical advice and support.

Qualifications & Requirements:

• Diploma / Degree in Engineering (Mechanical, Electrical, or Controls).
• A proven track record in a technical support or sales engineering role is preferred
• Reports directly to the Sales Manager and Project Manager.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Staff Nurse [ Training Provided ] 

• 5.5 days work week
• Monday - Friday : 8:30 am - 6:00 pm
• Saturday: 8:30 am - 13:00 pm
• $2800 - $33200
• Location : Novena

Responsibilities

• To assist doctors in Operating Theatre as Scrub Nurse for eye cases
• To assist doctors in Clinic with examination and couselling of patients
• To administer stock checks and process orders for OT supplies
• Other ad-hoc duties

Tee Xin Li Reg No: R24121619 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Infant Care Teacher / Infant Educarer

Salary: $2,400 – $3,200 (market range, based on qualifications & experience)
Working Hours: Monday–Friday, 8:00am – 5:30pm
Location: East / Central / West

Job Description

• Support the learning and development of infants and toddlers through age-appropriate and stimulating activities aligned with the centre’s curriculum.
• Provide routine care, including feeding, toileting, nap supervision and hygiene maintenance.
• Set up and maintain safe, clean and organised learning and play areas, including learning corners.
• Monitor and document children’s development and progress according to centre guidelines.
• Maintain classroom materials and ensure compliance with health, safety and hygiene requirements.
• Communicate programme updates and children’s routines to parents.
• Work with teaching teams to implement curriculum, centre events and operational duties.
• Participate in required training and preschool programmes as assigned.

Requirements

• HCIC / CIT / ACEY (candidates currently undergoing HCIC/ACEY may apply).
• ECDA-certified (EY1 / EY2).
• Experience in infant or early years settings is preferred.
• Able to carry out routine care duties for infants and toddlers.
• Basic proficiency in Microsoft Office applications.

Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932

The SupremeHR Advisory Pte Ltd EA No: 14C7279

Senior Field Service Engineer 

• Working Location: 609935 (Jurong East)
• Working Days: Monday - Friday
• Working Hours: 8:30am - 5:15pm
• Salary range (Senior) : SGD 5,500 to SGD 7,500 monthly, 13th month, SGD 250 transport allowance

Basic Functions
We are looking for Marine Field Service Engineers for commissioning, troubleshooting and repair of marine Generator. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities

• Standby support and emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Basic Salary: $2,000 - $2,600
Working Days: Mon to Fri: 9:00am - 5:30pm; Alt Sat: 9am - 1pm
Address: Toh Guan (Jurong)

Responsibilities:

• Provide customer service support via phone and email.
• Preparing of shipping document and import/export documentation by adhering to the SOP in place and invoicing of order once shipments had been closed
• Monitor and ensure shipments being cleared and delivered as prescribed.
• Ensure Key Performance Indexes are met for all incoming and outgoing activities.
• Coordinate with supervisor for warehouse activities.
• Collaborate with other departments to fulfill orders and ensure timely deliveries.
• Ensure accuracy of all inventories. Maintain accurate records of inventory levels and report any discrepancies.
• Performing of general housekeeping within the workplace and maintaining of a safe working environment.
• Perform any other duties as and when assigned by the Management.

Tee Xin Li Reg No: R24121619 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279