Total 27 Customer Service job vacancies in Petaling District

Duties & Responsibilities

• Handle day-to-day administrative tasks and office operations
• Maintain and organize company records, documents, and filing systems
• Manage office supplies and coordinate with vendors/suppliers
• Manage correspondence (emails, phone calls, letters)
• Assist in preparing reports, quotations, and invoices
• Handle incoming calls, emails, and general inquiries
• Support other departments when required

Requirements

• Minimum Diploma in Business Administration or related field
• Minimum 1–2 years of relevant working experience (fresh graduates are welcome to apply)
• Conversant in English and Bahasa Melaysia (Mandarin is an added advantage)
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Good communication and interpersonal skills
• Able to work independently and as part of a team
• Responsible, detail-oriented, and proactive attitude

Working Condition and Physical Environment

• Working hours from 830am-6pm, Monday to Friday

Job Location

• Petaling Jaya (HQ): 27, Jalan PJU 3/49, Sunway Damansara, 47810 Petaling Jaya Selangor.
• Penang: 59, Jalan Perai Jaya 4, Bandar Perai Jaya, 13600 Seberang Perai Penang.

What We Offer

• Competitive salary
• Career growth and development opportunities
• Training and mentorship program

Duties and Responsibilities

• Assist and supporting the superior to provide after-sales services and support including installation, commissioning, upgrading, corrective and preventive maintenance of equipment.
• Assisting in workshop/lab for tools service and repairing work.
• responsible for documenting customer service activities.
• Performs other tasks as assigned from time to time.

Requirements

• SPM or vocational certificate in a technical field
• Conversant in Bahasa Malaysia, English
• Willingness to learn and grow in a technical role
• Positive working attitude
• Able to work independently and in a team
• Willing to travel and work at customer sites for repairing and servicing work

Working conditions and physical environment 

• Working hours from 830am – 6pm, Monday to Friday

Job Location

• Petaling Jaya (HQ): 27, Jalan PJU 3/49, Sunway Damansara, 47810 Petaling Jaya Selangor.
• Penang: 59, Jalan Perai Jaya 4, Bandar Perai Jaya, 13600 Seberang Perai Penang.
• Johor Bahru: 32, Jalan Kempas Utama 2/4, Taman Kempas Utama, 81300 Skudai Johor Bahru

Job Benefits

• Incentive and bonus
• Allowance
• Personal leave

ASG Security Sdn Bhd is seeking a motivated and experienced Service Technician to join our growing team in the security systems industry.

The ideal candidate is hands-on, reliable, and passionate about delivering quality service and technical support. You will be responsible for the installation, troubleshooting, maintenance, and servicing of security systems while ensuring excellent customer satisfaction.

Join a company that values teamwork, professionalism, and continuous growth, and be part of a dynamic environment with opportunities to develop your technical skills and career.

Job Responsibilities

Perform installation, maintenance, configuration, testing, commissioning, and troubleshooting of CCTV, Card Access, Intrusion Detection Systems, networking, storage, hardware, and software.

Attend to customers’ queries, support, services, and issues.

Involved in cabling, wiring, mounting, and termination works.

Report site details, work done, project progress status, customer requests or feedback, and issues to the reporting Manager/Supervisor.

Update the documentation and provide operational training.

Liaise/manage with suppliers/vendors and outsourced contractors for delivery works.

Requirements

Candidate must possess at least a Professional Certificate, Diploma, Advanced Diploma, or Bachelor’s Degree in Engineering (Electrical/Electronic, Computer/Telecommunication, others)

3 years of relevant work experience in a similar industry.

Possessed a driving license with own transport (Car).

Basic knowledge in cabling, networking, electronics, & computer.

Strong analytical, excellent communication, and interpersonal skills.

Able to work independently with minimal supervision.

A team player to achieve corporate goals.

Ability to accept new challenges, develop new skills/knowledge, and constantly engage in learning new technologies, methods, and processes.

Must be willing to work overtime or late hours when required for project/site support.

Why Join Us?

✅ Career growth opportunities

✅ Exposure to enterprise security systems

✅ Supportive team environment

✅ Training and skill development opportunities

Perks & Benefits

Allowance (travel stipends, transportation, etc.)

Nearby public transport

Paid training and development

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)

ASG Security Sdn Bhd 正在尋找一位積極進取、經驗豐富的服務技術員加入我們不斷成長的安防系統產業團隊。

理想的候選人應具備動手能力、可靠性，並對提供優質服務和技術支援充滿熱情。您將負責安防系統的安裝、故障排除、維護和保養，同時確保客戶獲得卓越的滿意度。

加入一家重視團隊合作、專業精神和持續成長的公司，成為充滿活力的環境中的一員，並有機會發展您的技術技能和職業生涯。

工作職責

對閉路電視監控系統、門禁系統、入侵偵測系統、網路、儲存、硬體和軟體進行安裝、維護、設定、測試、調試和故障排除。

處理客戶的諮詢、支援、服務和問題。

參與電纜敷設、線路鋪設、安裝及端接工作。

向報告經理/主管報告現場詳情、已完成的工作、專案進度狀態、客戶要求或回饋以及問題。

更新文件並提供操作培訓。

負責與供應商/廠商及外包承包商聯絡/管理交付工作。

要求

應徵者必須至少持有工程專業（電氣/電子、電腦/通訊或其他）的專業證書、文憑、高級文憑或學士學位。

3 年相關行業工作經驗。

持有駕駛執照並擁有自己的交通工具（汽車）。

具備佈線、網路、電子和電腦方面的基礎知識。

較強的分析能力、優秀的溝通能力及人際溝通能力。

能夠獨立工作，只需極少監督。

能夠與團隊成員協作以達成公司目標。

能夠接受新的挑戰，發展新的技能/知識，並不斷學習新技術、新方法和新流程。

必須願意在專案/現場支援需要時加班或工作到很晚。

為什麼要加入我們？

✅ 職涯發展機會

✅ 接觸企業安全系統

✅ 互助的團隊環境

✅ 培訓和技能發展機會

福利待遇

津貼（旅費、交通費等）

附近公共交通

有薪培訓和發展

福利待遇

• 津貼（旅費、交通費等）

Pineapple Creative 正在寻找一位有责任感、沟通能力强、做事细心的 Account Manager 客户经理 加入我们的创意团队。就是需要与客户沟通、跟进项目进度、协调设计与内容团队，会安排事情的J人。

工作内容包括：

• 了解客户需求、品牌方向和内容要求
• 整理客户资料，并准备清楚的设计 / 内容 brief
• 跟进项目进度、客户反馈、修改和交稿时间
• 协调客户与内部设计师、文案、视频团队之间的沟通
• 安排内容时间表、月度规划和项目进度
• 处理客户咨询、项目更新和基础客服工作
• 整理会议记录、项目总结和 follow up 信息
• 维护良好的客户关系，提高客户满意度

我们希望你是

• 有耐心&责任心
• 沟通能力好，懂得 follow up
• 中英文都好的
• 对社交媒体、品牌内容、IG / Facebook / 小红书有兴趣
• 可以独立完成工作，也能配合团队
• 有客服、行政、市场营销、社交媒体或 Account Servicing 经验者优先

我们提供

• 接触形式的行业品牌的机会
• 年轻、有趣好玩的工作环境
• 学习社交媒体营销、内容策划和项目管理
• 有机会往客户管理、项目管理、市场营销方向发展
• 公司会提供培训和指导

申请方式

请发送你的 Resume、Expected Salary 和 Available Start Date 给我们

Perks & Benefits

• Commission and bonus
• Hybrid 工作模式
• Casual dress code
• Personal development opportunities

CUSTOMER SERVICES EXECUTIVE

(Based in SUNWAY)

Potential career development & Job Stability

Start Work ASAP

We have an excellent growth potential and wide exposure

Responsibilities

 Coordinate with customers, oversea agents, vendors and internal branch offices.

 Coordinate shipment for air freight and sea freight and prepare documents.

 Prepare invoices/payable/payment to customer/carrier/supplier/agent

 Pleasant personality and attitudes are preferred.

 Have good experience –work independently, efficiently, hardworking.

Requirements

 Minimum SPM, Diploma or its equivalent

 Minimum 2 years related working experience

 Knowledge in handling air or sea shipments for import & export

 Able to work independently with minimum supervision

 Trustworthy and able to maintain confidentiality with high level of integrity and commitment.

 Good command of oral & written English and Bahasa Malays

 Computer literate

我們正在招募：客戶服務兼客戶經理！

工作範圍：

• 負責透過 WhatsApp、Instagram 私訊和電子郵件與客戶進行日常溝通。
• 及時、專業地回覆客戶諮詢
• 為新客戶提供入職培訓，包括解釋套餐內容、收集客戶需求、設定預期等。
• 每月向客戶發送報告摘要和業績更新。

專案協調

• 協調客戶和設計師之間的工作，確保設計簡報清晰且完整。
• 使用共享專案管理工具追蹤所有進行中的專案和截止日期
• 跟進客戶的審批、回饋和待處理資訊。
• 在潛在延誤演變成問題之前，主動向團隊指出這些延誤。

客戶管理與維繫

• 監控套餐使用情況，並在套餐到期前發起續約洽談。
• 維護包含關鍵資訊、偏好和歷史記錄的客戶資料庫
• 協助準備新客戶的報價單和服務方案。

行政支援

• 準備發票、跟進付款情況並歸檔已簽署的合同
• 必要時協助進行社群媒體行程和發布協調。
• 協助團隊準備客戶簡報材料

必備品

• 普通話和英語流利（口語和書面）。
• 熟練 WhatsApp 和社群媒體溝通技巧
• 組織能力強，注重細節，能夠同時服務多個客戶
• 你擁有積極、熱情、專業的態度，並且真心喜歡照顧他人。
• 最低學歷要求為SPM/文憑，專業不限；行銷、傳播或商業專業優先。

福利待遇

• 佣金和獎金
• 附近公共交通
• 彈性的工作時間
• 休閒著裝要求
• 開放文化
• 個人發展機會
• 遠距辦公的彈性

We’re Hiring: Social Media Graphic Designer！

Working Details:

Position: Graphic Designer

Location: Petaling Jaya

Working mode: Full-time/ Hybrid

Job scope:

• Create social media visuals for Instagram, Facebook and Rednote
• Design posters, ads, brochures, menus and marketing materials
• Work closely with the content team to understand brand direction
• Develop mood boards and visual concepts for new client onboarding
• Contribute to branding work: logos, color palettes, typography systems
• Ensure all designs meet platform specifications and brand guidelines

Quality & Process

• Deliver work on time according to the content calendar and deadlines
• Apply feedback from Creative Director and clients professionally
• Conduct self-QA before submission check sizes, spelling, and visual hierarchy
• Keep design files organised and properly named for easy retrieval

Must-Have

• Minimum 1 year of design experience (agency, freelance, or in-house)
• Strong Adobe Illustrator skills — ability to build professional designs from scratch
• Portfolio demonstrating social media design work (IG/FB/Xiaohongshu preferred)
• Eye for typography, colour, layout, and visual hierarchy
• Ability to understand client briefs and translate them into visuals
• Able to communicate in Mandarin Chinese (for internal team communication)

Requirement:

• Experience with Adobe suite (Photoshop, Illustrator, Premiere Pro)
• Familiar with Xiaohongshu content aesthetics and simplified Chinese copywriting
• Understanding of beauty / medical aesthetics visual language
• Experience with short-form video editing (CapCut, Premiere, or similar)
• Able to understand Chinese and English content

How to Apply:

Please send us your portfolio, expected salary and available start date.

Join us if you love creative work, social media design and want to grow together with a young creative team.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Open culture
• Personal development opportunities
• Remote work flexibility

我們正在招募：客戶服務兼客戶經理！

工作範圍：

• 負責透過 WhatsApp、Instagram 私訊和電子郵件與客戶進行日常溝通。
• 及時、專業地回覆客戶諮詢
• 為新客戶提供入職培訓，包括解釋套餐內容、收集客戶需求、設定預期等。
• 每月向客戶發送報告摘要和業績更新。

專案協調

• 協調客戶和設計師之間的工作，確保設計簡報清晰且完整。
• 使用共享專案管理工具追蹤所有進行中的專案和截止日期
• 跟進客戶的審批、回饋和待處理資訊。
• 在潛在延誤演變成問題之前，主動向團隊指出這些延誤。

客戶管理與維繫

• 監控套餐使用情況，並在套餐到期前發起續約洽談。
• 維護包含關鍵資訊、偏好和歷史記錄的客戶資料庫
• 協助準備新客戶的報價單和服務方案。

行政支援

• 準備發票、跟進付款情況並歸檔已簽署的合同
• 必要時協助進行社群媒體行程和發布協調。
• 協助團隊準備客戶簡報材料

必備品

• 普通話和英語流利（口語和書面）。
• 熟練 WhatsApp 和社群媒體溝通技巧
• 組織能力強，注重細節，能夠同時服務多個客戶
• 你擁有積極、熱情、專業的態度，並且真心喜歡照顧他人。
• 最低學歷要求為SPM/文憑，專業不限；行銷、傳播或商業專業優先。

福利待遇

• 佣金和獎金
• 附近公共交通
• 彈性的工作時間
• 休閒著裝要求
• 開放文化
• 個人發展機會
• 遠距辦公的彈性

招募：社群媒體平面設計師！

工作細節：

職位：平面設計師

地點：八打靈再也

工作模式：全職/混合型

工作範圍：

• 為 Instagram、Facebook 和 Rednote 創造社群媒體視覺素材
• 設計海報、廣告、宣傳冊、菜單和行銷資料
• 與內容團隊緊密合作，了解品牌方向
• 為新客戶導入流程開發情緒板和視覺概念。
• 參與品牌設計工作：包括標誌、配色方案和字體系統。
• 確保所有設計均符合平台規格和品牌指南。

品質與流程

• 按內容日曆和截止日期按時交付工作。
• 專業地運用創意總監和客戶的回饋意見。
• 提交前進行自我品質檢查，檢查尺寸、拼字和視覺層次結構。
• 整理設計文件並正確命名，以便於找到。

必備品

• 至少1年設計經驗（代理公司、自由工作者或企業內部員工）
• 精通 Adobe Illustrator，能夠從零開始創建專業設計。
• 展示社群媒體設計作品的作品集（首選IG/FB/小紅書）
• 對字體、色彩、版面和視覺層次結構有敏銳的眼光
• 能夠理解客戶簡報並將其轉化為視覺效果
• 能夠使用國語進行溝通（用於團隊內部溝通）

要求：

• 熟練使用Adobe套件（Photoshop、Illustrator、Premiere Pro）
• 熟悉小紅書內容美學與簡體中文文案寫作
• 對美/醫學美學視覺語言的理解
• 具備短視訊剪輯經驗（CapCut、Premiere 或類似軟體）
• 能夠理解中文和英文內容

申請方式：

請將您的作品集、期望薪資和可入職日期寄給我們。

如果你熱愛創意工作、社群媒體設計，並希望與一支年輕的創意團隊共同成長，那就加入我們吧。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近公共交通
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 開放文化
• 個人發展機會
• 遠距辦公的彈性

Kami Sedang Mengambil Pekerja: Pereka Grafik Media Sosial!

Butiran Kerja:

Jawatan: Pereka Grafik

Lokasi: Petaling Jaya

Mod kerja: Sepenuh masa/Hibrid

Skop kerja:

• Cipta visual media sosial untuk Instagram, Facebook dan Rednote
• Mereka bentuk poster, iklan, brosur, menu dan bahan pemasaran
• Bekerjasama rapat dengan pasukan kandungan untuk memahami hala tuju jenama
• Bangunkan papan mood dan konsep visual untuk onboarding pelanggan baharu
• Menyumbang kepada kerja penjenamaan: logo, palet warna, sistem tipografi
• Pastikan semua reka bentuk memenuhi spesifikasi platform dan garis panduan jenama

Kualiti & Proses

• Menyiapkan kerja tepat pada masanya mengikut kalendar kandungan dan tarikh akhir
• Gunakan maklum balas daripada Pengarah Kreatif dan pelanggan secara profesional
• Jalankan QA kendiri sebelum penyerahan, semak saiz, ejaan dan hierarki visual
• Pastikan fail reka bentuk teratur dan dinamakan dengan betul agar mudah dicari semula

Wajib Ada

• Minimum 1 tahun pengalaman dalam reka bentuk (agensi, bebas atau dalaman)
• Kemahiran Adobe Illustrator yang kuat — keupayaan untuk membina reka bentuk profesional dari awal
• Portfolio yang menunjukkan hasil kerja reka bentuk media sosial (IG/FB/Xiaohongshu diutamakan)
• Mata untuk tipografi, warna, susun atur dan hierarki visual
• Kebolehan memahami ringkasan pelanggan dan menterjemahkannya ke dalam bentuk visual
• Boleh berkomunikasi dalam bahasa Mandarin (untuk komunikasi dalaman pasukan)

Keperluan:

• Pengalaman dengan Adobe Suite (Photoshop, Illustrator, Premiere Pro)
• Biasa dengan estetika kandungan Xiaohongshu dan penulisan iklan Cina yang dipermudahkan
• Pemahaman tentang kecantikan/estetika perubatan bahasa visual
• Pengalaman dalam penyuntingan video pendek (CapCut, Premiere atau yang serupa)
• Mampu memahami kandungan bahasa Cina dan Inggeris

Cara Memohon:

Sila hantarkan portfolio anda, gaji yang dijangkakan dan tarikh mula bekerja yang tersedia.

Sertai kami jika anda menyukai kerja kreatif, reka bentuk media sosial dan ingin berkembang bersama pasukan kreatif muda.

Faedah & Kebaikan

• Komisen dan bonus
• Elaun (upah perjalanan, pengangkutan, dll.)
• Pengangkutan awam berdekatan
• Waktu kerja fleksibel
• Kod pakaian kasual
• Snek percuma / Waktu gembira
• Budaya terbuka
• Peluang pembangunan peribadi
• Fleksibiliti kerja jarak jauh

客戶服務主管

（位於雙威）

職涯發展潛力及工作穩定性

盡快開始工作

我們擁有卓越的成長潛力和廣泛的市場機會。

職責

 與客戶、海外代理商、供應商和內部分公司協調。

協調空運和海運的運輸，並準備相關文件。

 準備發票/應付帳款/向客戶/承運商/供應商/代理商付款

個性開朗、態度友善者優先考慮。

 擁有良好的經驗－能夠獨立工作，有效率地工作，勤奮努力。

要求

 最低學歷要求：SPM、文憑或同等學歷

 至少2年相關工作經驗

 具備進出口空運或海運貨物的處理知識

能夠獨立工作，只需極少的監督

 值得信賴，能夠保守秘密，具有高度的誠信和敬業精神。

 良好的英語及馬來語口語及書面表達能力

 具備電腦操作能力

We are looking for a Procurement Intern to support our procurement team in day-to-day administrative, operational, and basic analytical tasks. This role is suitable for a motivated candidate who is organized, detail-oriented, and willing to learn how procurement processes work in a professional environment.

The ideal candidate should have good knowledge of Microsoft Office, especially Excel, Word, and PowerPoint, and be comfortable working with data, documents, and internal stakeholders.

Key Responsibilities

Support the procurement team with daily administrative and operational tasks.

Assist in preparing, updating, and maintaining procurement documents, records, and trackers.

Help with data entry, file organization, and document management.

Support basic analytical work, including preparing simple reports, summaries, and data updates.

Assist in tracking purchase requests, purchase orders, delivery status, and pending items.

Coordinate with internal departments when information or follow-up is required.

Support vendor-related administrative tasks, such as updating vendor details and organizing supplier documents.

Assist in preparing presentations, reports, and spreadsheets using Microsoft Office.

Help ensure procurement records are accurate, complete, and properly maintained.

Perform other tasks assigned by the procurement team.

Vestech Energy Sdn Bhd is a focused residential home Solar servicing force aims helping homeowner to generate and manage energy cost more effectively in a completely hassle-free way. Vestech Energy is a subsidiary of Solarvest Holdings Berhad which was founded in 2012 with the vision to create a world where clean energy is easily accessible to many.

The Customer Operations Executive serves as the primary point of contact between Vestech Energy and its clients following project handover. This role focuses on these areas:

1. Project Communication, Client Management & Reporting

• Monitor project and system timelines to ensure timely completion and delivery.
• Prepare and submit weekly project progress reports.
• Handle client enquiries and provide timely updates on project status.
• Maintain clear and professional communication with clients throughout the project lifecycle.

2. Customer Experience & Satisfaction

• Drive customer satisfaction initiatives by keeping clients informed and engaged throughout their project journey.
• Conduct customer experience and satisfaction surveys.
• Gather, analyse, and report customer feedback to identify opportunities for service improvement.
• Support the development and implementation of customer retention and engagement strategies.

3. Administration & Cross-Functional Support

• Work closely with various departments to support operational initiatives.
• Collaborate with internal and external stakeholders to resolve issues and improve processes.
• Organise and maintain departmental documentation and customer records, ensuring accuracy, accessibility, and compliance.
• Perform data analysis to support decision-making, reporting, and continuous improvement initiatives.

1. Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s
2. Degree/Post Graduate Diploma in any field (Engineering field is an added advantage).
3. Required language(s): Bahasa Malaysia, English. Mandarin speaking is an added advantage.
4. Required skill(s): Computer literate with good knowledge of Microsoft Office, strong communication skills
5. Attitude: Customer and service-oriented, energetic and enthusiastic about interacting with people.
6. Customer Service, Team player, self-motivated to learn, effective communicator, and patient.
7. Capable of working independently and autonomously, while also being able to handle multiple tasks simultaneously.

As a Customer Success Manager at NEXTDC, you will take full ownership of ensuring our customers' success throughout their entire journey - from onboarding to project delivery, adoption, and renewal. Your key responsibilities will include: 

• Stakeholder Management: Effectively communicate and manage project stakeholders, including customers, internal teams (sales, finance, facilities, engineering) and third-party contractors to guarantee the seamless delivery of client solutions and successful project outcomes. 

• Project Coordination: Assist with the management of non-standard solution projects, overseeing pre-planning, detailed design, procurement and installation within the data centres. 

• Solution Delivery: Lead the provisioning of customer solutions, coordinating with the facilities team and external contractors and serve as the main liaison between NEXTDC and the customer's project manager to ensure all tasks are delivered on time and meet expectations. 

• Performance Reporting: Manage and deliver performance reports related to solution provisioning according to an agreed schedule or as requested by stakeholders. 

• Service Reviews: Participate in regular client service review meetings to discuss performance metrics, service improvements and process quality, ensuring continuous enhancement of service delivery. 

• Vendor Management and Procurement: Handle vendor quotes, create purchase orders, and approve invoices to ensure the smooth and efficient delivery of customer solutions.