Total 3 Customer Service job vacancies in Mumbai, Maharashtra

We are seeking an enthusiastic and customer-focused Guest Service Associate for our Food & Beverage operations in Mumbai, India. In this role, you will be the welcoming face of our dining venues, delivering exceptional service that exceeds guest expectations. You will work collaboratively with our F&B team to ensure every guest enjoys a memorable dining experience through attentive, efficient, and personalized service. This position offers the opportunity to develop your hospitality career while working in a dynamic, fast-paced environment that values professionalism, innovation, and inclusive teamwork.

• Greet all guests warmly upon arrival and escort them to their assigned tables with a friendly demeanor
• Perform opening and closing duties as assigned, including setting tables according to established standards and procedures
• Inspect table settings, cleanliness, and side station preparation prior to service commencement to ensure all workstations meet quality standards
• Deliver food and beverage services in accordance with departmental standards, ensuring prompt and accurate order fulfillment
• Pick up and serve food and beverage orders promptly, ensuring items arrive at the correct temperature and in pristine condition
• Apply necessary precautions regarding hotel food safety and hygiene standards (HACCP) to maintain the highest safety protocols
• Remember individual guest names and preferences to provide personalized, attentive service that enhances their dining experience
• Identify and capitalize on upselling and cross-selling opportunities to maximize revenue while maintaining guest satisfaction
• Cross-sell other dining venues when the primary outlet reaches capacity, demonstrating flexibility and collaborative spirit
• Clear and tidy tables efficiently following guest departure, maintaining organized workstations throughout service
• Collect and verify food and beverage supply requisitions, ensuring stock accuracy and proper inventory management
• Report any complaints, incidents, or irregularities to management promptly and professionally
• Assist other F&B outlets during peak times or as required, demonstrating team commitment and operational support
• Maintain comprehensive knowledge of all F&B services, menu contents, preparation methods, and hotel services and features
• Demonstrate proficiency in hotel fire and life safety procedures and emergency protocols
• Attend all briefings, meetings, and training sessions as assigned by management
• Report for duty on time, wearing a clean and complete uniform, maintaining high standards of personal appearance and hygiene
• Perform additional reasonable duties as assigned by hotel management

Prime Function:

• Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
• Welcome the guests by greeting them as per the standards.
• Any matter which may effect the interests of ACCOR should be brought to the attention of the Management
• Facilitates the functioning of and / or oversees the functioning of Front Office Department or any other Department in the Hotel when necessitated by circumstances and as mandated by the General Manager. This would be over and above regular stipulated responsibilities and duties

Be the link between threat and defence.

At The Missing Link, we don’t just respond to cyber threats, we stay one step ahead. As one of Australia’s most awarded IT providers, now proudly backed by global technology leader Infosys, we have spent more than 28 years helping organisations thrive through world‑class Cyber Security, IT & Cloud, and Automation solutions.

With over 200 passionate team members and a culture built on inclusion, innovation and impact, we offer more than a job, we offer a place where your expertise is valued, your growth is supported, and your contribution truly matters.

The Opportunity

We are looking for a Network Security Engineer to join our Global Security Operations Centre (GSOC), a 24x7 managed service providing round‑the‑clock protection to clients across a diverse range of industries.

This is a hands-on engineering role (not an analyst position), ideal for someone who enjoys working directly with market‑leading security technologies and solving complex security challenges in real time.

A Day in the Life

As part of our GSOC Engineering team, you will:

• Provide Level 1 and Level 2 support across a broad security stack including Palo Alto, CyberArk, Fortinet, Cisco, Checkpoint, Cloudflare, Zscaler and SASE solutions

• Configure, maintain and troubleshoot security platforms across on‑prem and cloud environments
• Work closely with Security Architects, Engineers, MDR (Watcher) teams and clients to transition solutions from project delivery into managed services
• Assist Senior SOC Engineers with incident response and threat containment
• Continuously improve SOC processes, procedures, and best practices
• Support clients during business hours, with exposure to live incidents and real‑world attack scenarios

You will work a four‑days‑on, four‑days‑off rotating shift pattern, with the flexibility of remote work, while gaining exposure to major Australian enterprises and cutting‑edge security technologies.

Essential Experience & Skills

• Minimum 3 years’ experience in Network Security within a Managed Service Provider or similar environment

• Hands‑on experience with NextGen Firewalls, Cloud SASE (e.g. Zscaler), WAFs, PAM solutions, and related security technologies
• Strong understanding of networking fundamentals (OSI Model, TCP/IP, network architectures)
• Experience with network segmentation, URL filtering, packet inspection, certificates, virtualisation and cloud security
• Proven troubleshooting, debugging, and problem‑solving skills in fast‑paced environments
• Ability to manage multiple tasks while meeting tight deadlines
• Experience briefing clients and providing security recommendations
• Strong collaboration and interpersonal skills, contributing to a positive, high‑performance team culture

Desirable

• Broader understanding across applications, operating systems, databases, storage and backups

• Vendor certifications or active pursuit of certifications (CyberArk, Cloudflare, Palo Alto, Cisco, Checkpoint, SASE)
• Exposure to Infrastructure as Code (IaC) in AWS or Azure
• Scripting or automation experience (PowerShell, Python, Bash)
• Passion for continuous learning — labs, home networks, forums, webinars and industry communities
• Interest in professional certifications such as ISC2, ISACA and vendor programs

A great company culture is very important to The Missing Link. We genuinely care about our people and our culture. Some of our favourite perks include:

• A supportive, collaborative and respectful environment

• Company‑paid training and certifications
• Clear pathways for career development and progression
• Exposure to leading technologies and complex enterprise environments
• A team that celebrates success, supports growth and enjoys working together