Total 4,374 Customer Service job vacancies in Islandwide

We are looking for an experienced Customer ServiceManager to provide excellent customer service and to promote this ideathroughout the organization. The goal is to keep the department running in anefficient and profitable manner, to increase customer satisfaction, loyalty andretention and to meet their expectations.

Responsibilities:

·       Improve customer service experience, create engaged customers andfacilitate organic growth

·       Take ownership of customers issues and follow problems through toresolution

·       Set a clear mission and deploy strategies focused towards that mission

·       Develop service procedures, policies and standards

·       Keep accurate records and document customer service actions anddiscussions

·       Analyze statistics and compile accurate reports

·       Recruit, mentor and develop customer service agents and nurture anenvironment where they can excel through encouragement and empowerment

·       Keep ahead of industry’s developments and apply best practices to areasof improvement

·       Control resources and utilize assets to achieve qualitative andquantitative targets

·       Adhere to and manage the approved budget

·       Maintain an orderly workflow according to priorities

Qualifications:

·      Proven experience in a customer service position.

·      Proficiency in Microsoft Office and customerservice software.

·      Excellent knowledge of management methods andtechniques.

·       Excellent leadership and interpersonal skills.

Basic information: 

• Monday to Friday 8.30am - 5.30pm
• Basic up to $2,800 (Depending on experience)
• Location: Kaki Bukit
• Friendly environment that supports growth

Job Scope:

• Coordinate and schedule IT Engineers for on-site, outsourced, in-house projects, and manpower backfill arrangements on a daily basis.
• Manage and monitor interns' deployment schedules.
• Liaise closely with the Sales and IT departments to ensure smooth handling of after-sales support and service matters.
• Handle incoming calls, service requests, and enquiries from corporate customers professionally.
• Respond to email correspondence promptly and efficiently.
• Maintain accurate inventory records of service-related equipment and items.
• Ensure proper documentation and record-keeping for billing and invoicing purposes.
• Update service reports and job records accurately and timely in the system.
• Provide administrative and operational support to the service team.
• Perform other ad-hoc duties as assigned by the Manager.

For interested candidates, please submit your updated resume by using the APPLY NOW BUTTON

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We regret to inform that only shortlisted candidates would be notified
We wish you all the best in your career search.

Zen Career Pte Ltd | 24C2559
Charlotte Lim (Limanqi) | EA Personnel No: R23113764

• Lead daily operations of 3 Centers, manage multidisciplinary teams, and ensure holistic care for clients.
• Oversee assessments, admissions, and reviews; ensure compliance with MOH regulations, nursing standards, licensing, and inspections.
• Plan manpower, manage staffing, and provide coaching, training, and performance support to staff.
• Develop and maintain policies, procedures, and workflows to enhance care delivery and operational efficiency.
• Promote centre services through outreach, events, and partnerships to increase awareness and client enrolment.
• Handle regulatory submissions, workload reporting, and subvention matters.
• Ensure cost-effective use of resources while maintaining quality and productivity.
  

Job Requirements:

• Minimum Diploma in Social Work/Community Care/Gerontology.
• Minimum 6 years experience working in Supervisory.
• Working hours: 5days, 8.30am-6pm

Check out www.abercare.sg for more details

Interested applicants may send in your resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job Description :

• Conduct timely assessments and develop support plans aligned with professional standards.
• Interview families, provide counselling, and equip caregivers with guidance and resources.
• Organise and manage intervention services to support children’s developmental progress and family well-being.
• Recommend and implement appropriate intervention strategies for each child and family.
• Work with multidisciplinary teams and liaise with external agencies for comprehensive support.
• Participate in case discussions, supervision, and ongoing training.

Job Requirement :

• Min Degree in Social Work
• Min 2 years experience working with families and children preferred
• Good interpersonal and problem-solving skills
• Proficient in English or other languages

Check out www.abercare.sg for more details

Interested applicants may send in your resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

As an educator specialist with learning support, you play a vital role in providing early intervention to children, helping them thrive in their learning and development.

• Observe and assess children's needs and evaluate on their progress
• Prepare individual lesson plans for each child who needs learning support
• Conduct lesson with activity that focus on learning domains
• Provide support and share strategies with educators
• Lead training session for educators and parents to enhance learning for the children
• Collaborate with parents and teachers to support development milestone
• Evaluate developmental screenings and learning outcomes
• Build and maintain partnerships with agencies, hospital and therapy centers

Job Requirements:

• Specialist Diploma in Early Childhood Learning Support or equivalent
• Min 2 years experience in Early Childhood Industry and relevant working experience in early intervention

Check out www.abercare.sg for more details.

Interested applicants may send in your resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job Scope

• Provide nursing care including medication administration, treatments, wound care, and monitoring of residents’ conditions.
• Respond promptly to medical emergencies and provide appropriate nursing interventions.
• Supervise and support residents in activities of daily living and personal hygiene.
• Maintain accurate nursing documentation, care plans, and medical records.
• Monitor vital signs and report abnormalities or changes in residents’ conditions.
• Coordinate medical appointments, referrals, and follow-up care with healthcare professionals.
• Work closely with doctors, allied health professionals, caregivers, and multidisciplinary teams to ensure holistic care.
• Ensure compliance with infection control standards and workplace safety.
• Provide health education and emotional support to residents and their families.
• Participate in quality improvement initiatives and continuous nursing education programmes.

Job Requirements:

• Registered with Singapore Nursing Board
• Diploma / Degree in Nursing
• At least 2 years of nursing experience

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to career@abercare.sg.

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

• End-to-End Ownership & Business Impact
• Blend of Technical & Leadership Exposure

About Our Client

This organisation operates within the insurance industry and is recognised for its strong presence and operational excellence. With a significant workforce, it is committed to delivering innovative solutions and maintaining high service standards.

Job Description

• Manage the delivery of IT development services to support business objectives effectively.
• Collaborate with stakeholders to understand and address technology requirements.
• Oversee the performance of the IT development team, ensuring adherence to agreed service levels.
• Implement and maintain processes to ensure the quality and efficiency of development services.
• Monitor and report on service performance, identifying opportunities for improvement.
• Ensure compliance with industry standards and regulatory requirements within the insurance sector.
• Coordinate with external vendors and partners to deliver integrated IT solutions.
• Support the Technology department in achieving strategic goals and objectives.

The Successful Applicant

A successful IT Developer Service Manager should have:

• A strong background in IT service management, preferably within the insurance industry.
• Proven experience in managing IT development teams and delivering technology solutions.
• Excellent problem-solving skills with the ability to identify and implement improvements.
• Proficiency in managing stakeholder relationships effectively.
• Knowledge of regulatory and compliance standards relevant to the industry.
• A results-oriented approach with a focus on delivering value to the organisation.

What's on Offer

• Fixed-term contract with the opportunity to make a significant impact in the Technology department.
• An opportunity to work in the heart of London within the insurance industry.
• Be part of a company that values innovation and operational excellence.

If you are a motivated IT Developer Service Manager looking for a rewarding role in the insurance industry, we encourage you to apply today!

Contact

Meenal Sharma (Lic No: R21103442/ EA no: 18C9065)

Quote job ref

JN-042026-7003197

Phone number

+65 6643 9741

Michael Page International Pte Ltd | Registration No. 199804751N   

WHAT ARE YOU GOING TO DO?
1/ Commercial Acceleration

• Support the global Commercial Acceleration initiative by leveraging the Sprint programme within the Consumer & Retail (C&R) sector.
• Collaborate with local sector and product teams to identify growth opportunities through spot quotations and customer demand trends.
• Coordinate with regional and local stakeholders to establish effective processes and operating models that enable the capture and conversion of new business opportunities.
• Monitor initiative performance and provide insights and recommendations to drive commercial growth

2/ Budget Planning & Coordination

• Support the annual budgeting process across the APAC region by coordinating inputs and ensuring alignment with Global Head Office (GHO), Global Key Account Managers (GKAMs) for Century clients, regional teams, and product stakeholders.

3/ Consumer & Retail (C&R) Growth Strategy

• Analyze C&R tender and commercial data to assess CEVA's market positioning.
• Identify growth opportunities, strategic priorities, and areas for business expansion across the region.
• Support the evaluation of product development opportunities, including value-added services and solutions such as AOS.
• Develop insights and recommendations to support strategic decision-making and long-term growth initiatives.

4/ Data Analysis & Strategic Projects

• Perform market, customer, and commercial data analysis to generate actionable business insights.
• Support strategic projects and PMO initiatives by coordinating stakeholders, tracking progress, and preparing management updates.
• Create presentations, dashboards, and reports to support leadership decision-making and business reviews.

WHAT ARE WE LOOKING FOR?

• Degree in Business / Supply Chain and Logistics, or a related field.
• Strong analytical, problem-solving, and project coordination skills.
• Proficient in Microsoft Excel and PowerPoint; knowledge of Power BI or Tableau is an advantage.
• Strong communication and stakeholder management skills, with the ability to work across functions and cultures.
• Demonstrates initiative, adaptability, and a keen interest in commercial strategy, business development, and logistics.

Responsibilities

• Coordinate appointments and provide professional customer service support via phone and email.
• Maintain and update schedules, records, and databases accurately.
• Coordinate and deploy contractors or teams based on operational requirements.
• Liaise with customers, contractors, and internal stakeholders to resolve issues and ensure timely follow-up.
• Prepare and generate reports using Excel and internal systems.
• Support process improvements to enhance reporting, scheduling, and data management efficiency.
• Perform administrative and operational support duties as assigned.
• Experience in managing large data sets 50,000-100,000 in excel will be an added advantage

Requirements:

• Experience in customer service, operations coordination, administration, or a related field.
• Proficient in Microsoft Excel, including formulas and data management (eg formulas, Macro, basic analysis) is preferred.
• Comfortable working with large datasets and generating reports.
• Strong communication and interpersonal skills.
• Able to work independently and manage multiple tasks effectively.
• Proactive, adaptable, and detail-oriented.

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

• Lead large-scale data centre cooling projects across Singapore
• Build project delivery standards for hyperscale clients

About Our Client

Our client is a global leader in intelligent climate and energy solutions, supporting commercial, industrial and mission-critical environments through advanced cooling, HVAC and energy-efficient technologies. With a long-standing reputation for innovation and sustainability, the organisation partners with major customers across sectors where uptime, performance and technical reliability are critical.

Job Description

Reporting to senior leadership, the successful candidate will be responsible for leading the delivery of large-scale data centre cooling projects from contract award through to commissioning and handover.

Key responsibilities include:

• Lead end-to-end delivery of complex cooling and thermal management projects for data centre customers.
• Provide functional leadership to project managers, engineers and cross-functional delivery teams.
• Establish project governance, delivery playbooks and standard operating procedures to ensure consistency across projects.
• Manage project performance across schedule, cost, margin, quality, safety and commissioning outcomes.
• Partner closely with sales, service, commissioning, logistics, operations and engineering teams to resolve project risks and execution challenges.
• Oversee technical and commissioning milestones, including factory testing, site testing, system integration and final handover.
• Act as a senior escalation point for customers, consultants, contractors and internal stakeholders on project, technical and commercial matters.

The Successful Applicant

The successful candidate should bring strong project leadership experience within the HVAC, cooling solutions, industrial engineering or mission-critical infrastructure sector.

Key requirements include:

• Degree qualified in Mechanical Engineering, Electrical Engineering or a related engineering discipline.
• 10 years of project management experience within HVAC, industrial systems, cooling solutions or mission-critical infrastructure.
• Proven experience leading complex, multi-stakeholder projects from award stage through to final handover.
• Strong understanding of project governance, cost control, risk management, commissioning and site execution.
• Experience managing project teams in a matrix environment across engineering, operations, service and commercial functions.
• Strong financial acumen with the ability to track margin, variation, delivery performance and operational KPIs.
• Confident communicator with the ability to engage senior customers, consultants, contractors and internal leadership teams.

What's on Offer

• Opportunity to lead high-value data centre cooling projects with major regional and global customers.
• Strategic leadership scope with the ability to shape project standards, governance and execution playbooks.
• Strong exposure to hyperscale, colocation and mission-critical infrastructure projects.

Contact

Hazel Choi (Lic No: R24122391 /EA no: 18S9099)

Quote job ref

JN-062026-7038781

Phone number

+65 6533 2777

Michael Page International Pte Ltd | Registration No. 199804751N   

Job Description

• Industry/ Organization Type: Manufacturer - Robotics
• Position Title: Service Supervisor
• Working Location: Tai Seng
• Working Hours: Monday to Friday, 9:00AM – 5.30PM
• Salary Package: Basic
• Duration: Permanent

Key Responsibilities

• Lead and supervise a team.
• Plan, schedule, and coordinate service visits, job assignments, and dispatch arrangements to ensure efficient field operations.
• Monitor service performance indicators such as response time, resolution rate, and service quality, and implement improvements where required.
• Provide technical guidance to the team on installation, troubleshooting, preventive maintenance, and service-related matters.
• Act as the escalation point for complex technical issues and support the team in resolving service challenges.
• Serve as the main point of contact for clients on service matters.
• Manage client escalations, ensure service satisfaction, and maintain strong working relationships with customers.
• Conduct site visits to monitor service performance and identify opportunities for service improvement.
• Manage spare parts inventory and ensure proper tracking and availability of required service parts.
• Ensure accurate documentation of service activities, including reviewing and approving service reports.
• Maintain and update service-related documentation such as SOPs, DHR, and maintenance records.
• Enforce safety standards and conduct field audits to ensure compliance with internal procedures and industry regulations.
• Identify training needs and support the upskilling of field service engineers and technicians.
• Perform any other duties as assigned.

APPLY NOW!!!

• Diploma or Higher Nitec in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field.
• 2 to 4 years of experience in field service, technical support, or maintenance.
• Experience supervising technicians or service teams is preferred.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #10077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• $2,500 basic

• Established Preschool

• Admin duties

• Clear Growth & Recognition Pathway
  

Our Client, a growing bilingual preschool that empowers its leaders to drive educational excellence, is inviting qualified candidates to fill the position as Centre Administrator.

RESPONSIBILITIES:

• Handling incoming calls

• Data Entry

• Administrative duties

• Photocopying, scanning, filing and faxing correspondences

• Provide general admin supports and ad hoc duties as assigned
  

REQUIREMENTS:

• GCE ‘O’ Level and above

• Well organised and able to work independently

• Proficient in MS office

• Good Interpersonal and communication skills

• Able to start work immediately
  

OTHER INFORMATION:

• Location: River Valley  

• Working Days/Hours: 5 days, Office hours

• Salary: $2,500 basic (salary will commensurate according to experience & qualifications)

Job Description

• Industry/ Organization Type: Industrial Equipment Manufacturer
• Position Title: Customer Consultant / Service Sales Engineer
• Working Location: Boon Lay
• Working Hours: 5 days (Mon – Fri, 8.30am – 5.30pm)
• Salary Package: Basic salary up to $4,800 + Transport Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Act as the customer’s main contact person and handle customer-related matters
• Manage a group of accounts, identify key customers, and create action plans to grow these accounts
• Identify solutions needed to meet customer needs and work closely with the Technical Support Team to make them available
• Identify opportunities with existing and new customers, and update them on service value-added offerings
• Identify sales opportunities, prepare proposals, and coordinate related processes to maintain high customer satisfaction and strong customer relationships
• Support customer growth and loyalty through ongoing assistance and follow-up
• Handle customer complaints by working with internal teams to investigate issues, assess possible solutions, and recommend options to customers
• Arrange regular service reviews with customers and the Operations team for urgent jobs and key issues
• Understand customer and industry needs, and support pricing and sales strategies
• Prepare and review contract terms and conditions
• Present proposals to customers
• Share market feedback, including competitor updates, customer expectations, and industry trends
• Perform other related duties as assigned

APPLY NOW!!!

• Bachelor’s degree in Engineering with at least 2 years of relevant sales experience
• Knowledge of HVAC systems, chiller plants, airside systems, energy services, and building services is an advantage
• Able to read and understand engineering documents and respond professionally to customer questions or complaints; able to understand written instructions, emails, and reports
• Able to identify problems, gather data, and make sound conclusions
• Customer-focused, with a drive to propose suitable options to meet customer needs
• Willing to learn new solutions and improve skills to better support customers

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82096 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

• Up till $2,600 Basic + Bonus

• 5 days work week

• Customer service-oriented

• Established & trusted automotive brand
  

Our Client, an established & trusted automotive brand, is inviting qualified candidates to fill the position as Customer Support Administrator.

RESPONSIBILITIES:

• Handle phone calls, answer general enquiries, take/pass messages to the appropriate recipients.

• Greeting, checking in, directing customer to the appropriate location, provide lounge services and letting service team know of customers’ arrival.

• Responsible for incoming mails, parcels and payment collections at the counter.

• Manage the preparation and filing of monthly report.

• Coordinate with shuttle service on picking and sending customers to assigned destinations.

• Summarise and verify retail transactions settlement for account use.

• Custodian for customer area’s cleanliness and tidiness.

• Assist Service Advisors in daily operations comprising the followings:

  • Responsible for checking of service/recall campaigns for customer’s vehicle.

  • Parts ordering via Purchase Requisition and coordination when parts arrive.

  • Making quotations to customers for service jobs.

  • Opening Purchase Orders.

  • Preparing invoices after job completion.

  • Pickup and delivery arrangement.

  • Monitor and track the Parts-Arrived-But-Outstanding-Jobs.

  • Call and follow-up with customers on NPS survey.

  • Keep records of warranty job orders handed to warranty department.

  • Scanning and filing of job orders on a daily basis.

• Perform general, administrative and ad-hoc duties as assigned
  

REQUIREMENTS:

• Minimum GCE ‘O’ level / Diploma Holder.

• Excellent interpersonal & customer handling skills.

• Proficient in MS Office applications.

• At least 2 years of Customer Service experience

• May OT, but not often

• Customer Service experience from any industries are welcomed