Total 575 Customer Service job vacancies in Fortitude Valley

Responsibilities

• Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
  
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
  
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
  
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
  
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
  

Requirements

• Minimum GCE 'O' Level
  
• Able to perform rotating shifts
  
• Positive attitude and outgoing personality and good public relations skills
  
• Previous experience in hospitality and Opera knowledge will be advantageous
  

Location Available: 

• Orchard Rendezvous Hotel 
  
• Rendezvous Hotel Singapore
  
• Vibe Hotel Singapore Orchard

Responsibilities

• Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
  
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
  
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
  
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
  
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
  

Requirements

• Minimum Diploma in Hospitality
  
• Able to perform rotating shifts
  
• Positive attitude and outgoing personality and good public relations skills
  
• Previous experience in hospitality and Opera knowledge will be advantageous
  

Available Location

• Oasia Hotel Downtown
  
• The Clan Hotel

Responsibilities

• Work closely with the Assistant Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries.
  
• Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled within three rings.
  
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedure.
  
• Maintain good guest relations with in-house guests at all times, projecting a courteous and hospitable attitude.
  
• Be familiar with all room types and rates in the hotel, as well as their availability status and upsell whenever possible.
  
• Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary and submit glitch reports as necessary.
  
• Ensure guest room security, emergency, and fire procedures are followed, and encourage the use of Safe Deposit boxes (El-Safe) while adhering to related policies & procedures.
  
• Acquire knowledge of hotel facilities, functions, major city attractions, and events to provide accurate information to guests upon request. Maintain a professional, courteous working relationship, and ensure effective communication with all hotel personnel.
  
• Maintain a well-groomed appearance and a tidy work area, upholding the highest standard of personal grooming.
  
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.
  

Requirements

• Minimum Diploma in Hospitality, Tourism, or related field.
  
• Prior experience in Front Office or Guest Services preferred.
  
• Strong communication and problem-solving skills to handle guest enquiries and feedback effectively.
  
• Leadership qualities with the ability to guide and support team members.
  
• Well-groomed and professional in appearance and conduct.
  
• Willing to work rotating shifts, weekends, and public holidays.
  

Locations Available: 

• Village Hotel Albert Court
  
• Village Hotel Bugis
  
• Village Hotel Changi
  
• Village Hotel Katong

Keeping Operations Moving

• Manage project support activities and key milestones
• Monitor project financials and relevant processes
• Manage billing and payment collection
• Manage the digital e-services available on the website and app

Turning Data into Insights

• Manage reports and dashboards for management update
• Analyze trends to spot issues, opportunities, and improvement areas

Supporting Projects & Teams

• Support the management team with project coordination and day‑to‑day tasks
• Work with internal and cross‑functional teams to ensure deliverables are aligned and on schedule

Governance and Process Improvement

• Provide support on billing processes
• Develop and ensure timely update of SOPs that support the business
• Contribute ideas that improve processes, controls, and ways of working

What You’ll Need:

Experience

·      3 years of experience in relevant scope of work

·      Strong IT and system capability, with experience developing dashboards, tools, and digital solutions that support business operations

·      Proven leadership and influencing skills, with ability to drive change across diverse team

·      Excellent analytical, problem-solving and critical thinking skills

·      Familiarity with workplace tools (e.g. MS excel, MS powerpoint, Power BI, CRM systems)

Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: west1@recruitexpress.com.sg
EA LicenseNo.:99C4599

Job Summary

Acts as the main point of contact for users, ensuring issues are resolved quickly and service levels are met. The role supports ticket management, business continuity, and reporting by coordinating follow‑ups, reviewing updates, and analysing data to improve processes.

What You Will Do?

• Serve as the primary point of contact for inquiries and issues from internal and external users across assigned projects and services.
• Ensure client and project stakeholder satisfaction by minimizing rework and consistently meeting deliverable requirements, service levels, and defined performance targets.
• Act as a backup resource in contingency situations to maintain continuity of operations and support uninterrupted business activities across assigned areas.
• Participate in periodic reviews of ticket updates from L2 Support, verifying information quality and alignment with agreed resolution and communication standards.
• Perform follow-ups with the team on open tickets to ensure timely updates and resolution in full compliance with established SLA deadlines.
• Perform administrative responsibilities, including preparing ad-hoc reports by gathering, interpreting, and analyzing data to develop actionable insights that improve processes and optimize results.

Requirements

• Minimum 6 months of relevant working experience
• Good communication and stakeholder management skills
• Ability to manage tickets, SLAs, and follow-ups effectively
• Strong organizational and administrative skills
• Basic analytical skills for reporting and process improvement
• Willingness to work fully on-site and travel when required

Additional Information

• 1 Year Contract - Renewable (Depends on performance)
• Working Days: Monday to Friday (Normal Office Hours)
• Salary: Up to $2,800 + 1 month completion bonus (Depends on performance)

Interested?
Send your updated resume to yana.norzamry@adecco.com

Yana Norzamry|Personnel Registration No: R26160959|EA Licence No.91C2918

The Job:

• Managing a call centre with Headcount between 45 to 50
• Call centre environment
• Answer enquiries and provide mentorship to juniors
• Experienced in BPO Setting

The Requirements:

• Min Degree with min 5-8 years of relevant working experience
• Working hours: 8.30am to 6pm (Mon to Fri)
• Must be comfortable with 2.30pm to 12midnight shift (Not exceeding 5times a Month

Interestedapplicants can send their detailed resumes to janelui@recruitexpress.com.sgor call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599

Employment Type

Contract (3 + 3 Months, Convertible)

Job Summary

Support the operations of a patient liaison centre, ensuring smooth coordination of patient services, appointments, and VIP engagements. Work closely with stakeholders to deliver high service standards and operational efficiency.

Key Responsibilities

• Support daily operations including patient appointments, admissions, and liaison services
• Coordinate VIP/VVIP patient journeys and visits with internal stakeholders
• Supervise and guide frontline operations staff
• Review and improve workflows to enhance service quality and efficiency
• Handle service issues, complaints, and implement service recovery
• Support reporting, data tracking, and operational analysis
• Participate in projects and initiatives to improve patient experience
• Perform frontline duties when required
• Support 24/7 on-call rotation

Requirements

• Bachelor’s Degree in any discipline
• 2–3 years of experience in healthcare or service-related roles

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities

• Work closely with the Residence Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries.
  
• Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled within three rings.
  
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures.
  
• Maintain good guest relations with in-house guests at all times. Project a courteous and hospitable attitude.
  
• Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary. Write glitch reports when required.
  
• Ensure guest room security, emergency, and fire procedures are followed. Encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
  
• Be familiar with SR facilities, functions, major city attractions and events. Provide guests with accurate information as requested. Maintain a professional and courteous working relationship with all hotel personnel, ensuring effective communication.
  
• Maintain a well-groomed appearance and a tidy work area. Keep personal grooming at the highest standard.
  
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.
  

Available Locations

• Adina Singapore Orchard
  
• Oasia Residence Singapore
  
• Orchard Parksuites
  
• Village Residence Hougang
  
• Quincy House Singapore
  

Requirements

• O-Level or equivalent
  
• Willing to work rotating shifts, weekends and Public Holidays
  
• Positive attitude with outgoing personality and good communication skills
  
• Experience in hospitality and knowledge of HMS will be advantageous
  

About us

We are a leading provider of trustworthy aesthetic services. Our mission is to be the best in our industry, by leveraging technology and a client-centric approach. With a strong track record of success, we are constantly seeking talented individuals to join our dynamic and growing team.

Apply now for this exciting opportunity to be a part of our success story!

Job summaryCompetitive salary, and a good working environment. Opportunities to grow together with the company.

- Attending to inquiries, following up on leads, and implementing strategies to build the client base.

- Providing accurate and timely information to clients, resolving queries, and addressing concerns in a professional and empathetic manner

- Identifying opportunities to enhance the client experience and proactively suggesting process improvements

- Collaborating with cross-functional teams to ensure seamless service delivery

- Fostering long-term relationships to encourage repeat visits and referrals.

- Staying updated on medical aesthetics and skin health trends to educate clients effectively.

What we're looking for

- Minimum 2 years of experience in a client-facing or customer service role, preferably within the medical or healthcare industry, or within the airline industry

- Excellent communication and interpersonal skills, with the ability to build rapport and provide a personalized experience to clients

- Strong problem-solving and critical thinking skills, with the ability to think on your feet and provide solutions to clients

- A positive, proactive, and adaptable mindset, with a genuine passion for delivering exceptional customer service

- Fluency in English, with proficiency in other languages (such as Mandarin) being an advantage

We are looking for fun, enthusiastic and dedicated individuals (students are welcome) to join us!

9Toast Cafe specialises in honey-glazed toast and sandos and is based in central Singapore, within a 5 min walk from Dhoby Ghaut MRT (www.9-toast.com)

Min. commitment period: 3 months (must be able to make it for at least 2 shifts per week)

Shifts:

9:30am-3:30pm (Half Day Weekday Shift)

8:30am-5pm (Full Day Weekday Shift)

8:30am-6pm or 9:30am-3:30pm (Weekend full/half day)

Salary: From $9/h onwards, depending on experience

Job scope:

- Prepare simple food & drink menu items

- Process customer orders via cashier

- Able to recommend drinks/food to customers if needed

- Food service, clearing, cleaning

- Able to recommend drinks/food to customers

- Able to assist in some daily operations job, keeping outlet clean and tidy

- Ad hoc duties when needed

What we are looking for:

- Able to work at least 2 shifts per week

- No prior experience required. Students welcomed.

- Cheerful, energetic, sociable

- Excellent customer service

- Responsible

Job Scope:

• Provide holistic nursing care for patients requiring palliative and end-of-life care
• Monitor patients’ condition and manage symptoms such as pain, breathlessness and discomfort
• Administer medications and treatments as prescribed
• Provide emotional support to patients and their families
• Educate caregivers on patient care and symptom management
• Work closely with multidisciplinary teams including doctors, therapists and social workers
• Maintain accurate nursing documentation and patient records
• Ensure compliance with infection control and patient safety protocols

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Work Days: Monday to Friday
Work Hours: 8:30 AM – 5:30 PM
Home Visits Per Day: Typically 3–4 homes, depending on patient load
On-Call Requirement: None on weekdays

Job Scope:

• Make home visits to provide nursing care to terminally ill patients
• Manage care plans and coordinate with doctors and social workers
• Support patients and families with end-of-life care needs

Key Requirements:

• Must be ICU- or Palliative Care-trained
• Home care experience preferred

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Duration: 6 months

Salary: $11 per hour

Location: Novena

Working Hours: Monday – Friday at 8am – 5pm with 1 hour lunch break

Job Scope:

• Attend to basic appointment-related calls and support the booking of simple First Visit appointments.
• Handle incoming calls from patients for their first visit.
• Schedule the appointments.
• Input and update patient information in the CRM system.
• Assists in clinic operations duties in the call centre such as emails/referrals etc if needed.

Requirements:

• Minimum A/Nitec or Dip in any field

If interested, please send updated resume via email  biohealth@recruitexpress.com.sg 

Melissa Zhang Zhiqi (Mezzo)

(CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

biohealth@recruitexpress.com.sg

• Responsible for setting up, installing, and troubleshooting of semiconductor equipment at customer sites.
• Responsible for providing pre and post sales technical support to service and upgrade equipment.
• Assist in technical training for customers on setup, operations and maintenance.
• Build and maintain strong customer relationship.

Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Key Responsibility

· Responding Attend to walk-incustomers

· Handle over-the-countertransactions including cash deposits and withdrawals accurately

· Assist in customers’ enquiriesand ensure service delivery standards are met in achieving total

· Customer satisfaction

· Prospect banking products andservices to customers

· Perform all banking activitiesin accordance with the bank's regulatory requirements

· Maintains customer confidenceand protects bank operations by keeping information confidential

Working Hours
-Normal Banking Hours: 8.10am to 5pm

-Evening Banking Hours: 9.40am to6.30pm (evening banking allowance of $90 per month)

-5 and a half day work week (offday in lieu)

-Please note that these areofficial hours but selected candidates may be required to stay on a littlewhile to finish up paperwork, after the last customer leaves when the branchcloses

Allowances

-Service allowance

-Lunchtime allowance

-Evening Banking allowance

-Uniform Allowance

Next Step

• Drop your resume and contact us to follow-up, or send your resume to weijun.ng@adecco.com  or wa.me/85149149
• Only shortlisted candidates will be contacted

Ng Wei Jun

EA License No: 91C2918

Personnel Registration Number:R26160702