Total 285 Customer Service job vacancies in D26 Upper Thomson, Springleaf

Call Centre Support

• Act as the first point of contact and representative of the Company to customers under guidance from the team
• Assist in ensuring Call Centre service levels are met
• Provide accurate information to customer using approved scripts and guidelines
• Support the team in managing, tracking, and following up on open and escalated cases
• Assist in handling multiple hotlines (ticketing, helpdesk, and corporate bookings) and make outbound calls for cancelled or postponed shows when required
• Deliver a positive customer experience through emails, live chat, and social media channels
• Support the handling and resolution of customer enquiries and complaints
• Observe and contribute ideas to improve processes and customer experience
• Perform administrative tasks such as timesheet updates and follow-ups on double bookings
• Undertake ad-hoc duties as assigned by the reporting supervisor(s)

Box Office Support

• Handle and respond to helpdesk calls from agents and internal staff under supervision

• Assist in managing brochure and ticket stock replenishment for authorised agents

• Support troubleshooting of basic system or printer issues and assist with printer maintenance for authorised agents

• Assist with ticket fulfilment duties, including ticket printing, delivery coordination, and follow-ups on returned or undelivered mail

• Support the setup and management of venue ticket sales and collections

• Assist in on-site operations and supervisory support at venue sales points to ensure smooth operations

• Support daily reconciliation of ticket sales and preparation of related reports

Job Requirement

• Available immediately, 5 days work week
• Proficiency in English
• Excellent verbal and written communication skills
• Strong attention to detail
• Adaptability to fast-paced environments.
• Willingness to learn and improve continuously
• Customer-oriented attitude – able to handle inquiries and complaints professionally.
• Patience and empathy – especially when dealing with difficult customers.
• Problem-solving skills – able to think quickly and find practical solutions.
• Time management – able to handle multiple tasks efficiently.
• Teamwork – work collaboratively with colleagues and other department.

We are looking for people, who are passionate about education and nurturing young children, to join our team at PlayFACTO School (Bedok Reservoir)

If you are cheerful, optimistic and loves children, come join us!

Positions available: Student Care Teacher (English, Chinese, Math & Science)

Job Description

• Manage students and proactively respond to their developmental needs
• Ensure classroom discipline and safety of children at all times
• Deliver and present lesson content to children
• Provide guidance and supervision for Primary School children on the completion of daily homework (english, chinese, math & science) and spelling
• Plan and prepare enrichment programmes/ activities with other teachers
• Regular liaison with parents regarding children's progress and behaviour
• Assist with other administrative tasks
• Make a difference to our students' developmental years

Requirements & Qualifications

• Possess genuine love to care and mentor children
• WSQ Student Care or qualifications in field of community & social services is an advantage
• For teachers, minimum 1 year of relevant working experience.
• Good communication skills and must be team player
• Great sense of responsibility

Salary Range (based on experience and suitability)

• $2,200 - $2,600

Working hours

• Weekdays, 10am - 7pm (timing for school holidays may defer)

Interested applicants, we look forward to your applications. We do seek your understanding that only shortlisted candidate will be notified. Thank you.

The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• The Apps Support Tech Lead Analyst is responsable to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.

• Provides expertise in area and an advanced level of understanding of the principles of apps support.

• Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.

• Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.

• Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements

• Considers the implications of the application of technology to the current environment.

• Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.

• Acts as advisor or coach to new or lower level analysts; allocates work.

• Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.

• Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.

• Persuades and influences others through strong and comprehensive communication and diplomacy skills

• Performs other duties and functions as assigned

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years experience

• Practical problem solving and strategic thinking skills

• Demonstrated leadership, interpersonal skills and relationship building skills

• Service oriented attitude

• Ability to work in a fast-paced environment

• Experience working or leading requirement gathering efforts for multiple large development projects at one-time

• Proficient using basic technical tools and systems

• Good interpersonal and communication skills

Education:

• Bachelor’s/University degree, Master’s degree preferred

• Handle customer service hotline and provide first level of support
• Handling telephone calls, screening and directing calls
• Provide quality customer service to customers over phone or email
• Co-ordinate with internal staff and ensure closure of all customer service calls/complaints.
• Resolve customer queries efficiently and escalate problems/issues promptly
• Other ad-hoc duties as assigned

Requirements

• Minimum GCE ‘N’/‘O’ Level
• 1 to 2 year(s) relevant experience in customer service or retail
• Strong analytical, good problem solving and decision making abilities.
• Proficient in MS Office (Excel & Word)
• Ability to work independently with minimum supervision
• Customer-oriented with good interpersonal and communication skill

The Sequoia Vision is excited to announce an opportunity for passionate educators to join our team dedicated to transforming the learning experience in mathematics.

Team Culture

Our team culture is straightforward and supportive. Here’s what you can expect:

• Real Connections: We value open and honest communication. Sharing ideas and feedback is encouraged, and everyone’s voice matters.
• Team Support: We work together and help each other grow. If you need assistance or advice, your colleagues will be there to support you.
• Work-Life Balance: We understand that life happens. Our focus is on teaching, but we also respect your time outside of work.
• Passion for Impact: We are all here because we care about our students’ success. We celebrate the small wins and strive to make a positive difference in their lives.

What We Offer

As a Math Specialist Trainee / Teacher, you will embark on a rewarding career path with numerous benefits:

• Comprehensive Training: Receive in-depth training on effective teaching techniques that make your lessons engaging and impactful.
• Career Advancement: Progress to a Math Specialist, with opportunities for performance-based bonuses to reward your hard work.
• Clear Pathway to Leadership: Move up to Senior Math Specialist, earning a competitive salary range, while enjoying a robust compensation package and a commitment to work-life balance.
• Accelerated Career Track: Existing MOE Math Teachers can benefit from a streamlined progression to senior roles based on demonstrated value.
• Opportunities for Growth: Ambitious individuals can aspire to advanced positions such as Master Math Specialist and Principal Math Specialist, with advancement based purely on merit.

Responsibilities

• Assist in developing and teaching Math (Primary and Upper Secondary) aligned with the MOE syllabus using our proprietary teaching methodology.
• Participate in ongoing professional development through peer-sharing and training sessions to stay current with educational trends.
• Collaborate with fellow educators to implement innovative projects.

Who We’re Looking For

• Commitment to Training: This is a full-time opportunity requiring full commitment to the training program; no other jobs or business ventures can be held concurrently.
• Long-term Vision: We seek individuals who love teaching but wish to avoid administrative burdens and office politics. A commitment of at least 3 to 5 years is essential.
• Passion for Teaching: A sincere dedication to helping students reach their full potential is a must.
• Willingness to Learn: Openness to being coached in our unique teaching methodology is essential.

Qualifications

• NIE-trained or hold a Math degree/diploma from a recognized institution.
• Minimum Grade: O-Level Math (A1/A2) or A-Level Math (A).
• At least 1 year of relevant teaching experience (tuition centers and/or MOE schools) is preferred, but entry-level candidates from Polytechnics and Universities are also encouraged to apply.

If you are passionate about mathematics, have a knack for teaching, and are dedicated to making a difference in students' lives, we invite you to join our dynamic team. Together, let’s shape the future of math education!

To apply:

• Submit your application along with your resume.
• Wait for our team to contact you for a phone interview, followed by a face-to-face interview and content test.
• Part-time or full-time positions are available.

We regret that only shortlisted candidates will be contacted.

Responsibilities

• Respond to customer inquiries on product availability, pricing, delivery charges, and lead times.
  
• Collaborate with the Sales team to execute pricing strategies, supply planning, and payment arrangements.
  
• Manage the end-to-end order-to-delivery process, ensuring timely and accurate fulfillment.
  
• Coordinate with customers, internal teams, and logistics partners to facilitate seamless deliveries.
  
• Monitor and adapt to changing delivery requirements while providing practical solutions based on local conditions.
  
• Perform order follow-ups, including preparing delivery documentation, invoicing, and tracking outstanding payments.
  
• Build and maintain strong customer relationships while monitoring account performance and changes.
  
• Support compliance with organizational quality, environmental standards, and operational processes.
  

Requirements

• Diploma or Degree in Supply Chain, Business, Sales & Marketing, or related fields.
  
• Minimum 5–7 years of hands-on experience in order management, customer service, or supply chain operations.
  
• Strong communication and interpersonal skills with a proactive, problem-solving mindset.
  
• Proficiency in Microsoft Office (especially Excel) and ability to manage full order fulfillment cycles independently.
  

Clarence Khoh
R1552376

Ops Support Executive (EUC / Desktop Support)

Job Description & Requirements

Working location: Tampines or Alexander

Working hour: 9am to 6pm

Training provided

Have AWS & bonus

No experience required as training provided

Job Description

• *To support day to day operation for level 1 support cases
• *To attend onsite with in 2 hours for 3 product line
• *To ensure all support case (vendor or passport MA) is within the SLA
• *To perform preventive maintenance on the equipment (See product matrix)
• *To support level 2 engineers for diagnostic test, basic configuration, troubleshooting, rack & stack, burn-in test and firmware upgrade. (See product matrix)
• *To maintain the maintenance store
• *To attend to run rate professional services

Requirements

• *Minimum Nitec/Diploma
• *No experience welcome-training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Please include the following information in your resume:
• Education background
• Work experiences in point forms
• Reason (s) for leaving
• Current and expected salary
• Date of availability / Notice period

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

About Us: Achievers Dream Learning Centre proudly stands as Singapore’s first Chemistry Tuition Centre equipped with an NEA-approved Chemistry Practical Lab, offering a positive learning experience for students from Upper Primary to Junior College.

We’re searching for a dedicated and enthusiastic Intern to join our passionate team, supporting our mission in teaching, curriculum development, and lab operations. If you’re looking for hands-on experience in a supportive environment, this role is perfect for you!

Your Role: A Day in the Life of an Intern

As an Intern at Achievers Dream, you’ll play a vital part in assisting our Teachers and Lab Technicians. Each day, you’ll:

• Enhance Curriculum: Collaborate with the team to develop, refine, and innovate chemistry curriculum materials.
• Support Learning: Work closely with teachers to deliver lessons and provide one-on-one guidance to students.
• Prepare for Experiments: Mix and prepare solutions, set up lab experiments, and organize equipment.
• Record Data: Assist in tracking and analyzing experimental data to support student learning.
• Handle Operations: Perform essential administrative tasks, maintain lab safety, and ensure everything is organized and ready to go.

What Makes Us Unique: Our Culture

At Achievers Dream, we foster a clan-oriented culture where collaboration, mentorship, and teamwork are paramount. We embrace learning from our mistakes, encourage open communication, and support one another every step of the way. It’s a place to grow, learn, and contribute meaningfully.

Who We’re Looking For: Ideal Candidate Profile

We’re excited to meet someone with:

• A Problem-Solver’s Mindset: Adaptability and creative thinking to overcome challenges.
• Team Spirit: Strong collaboration skills and a positive attitude.
• Detail-Oriented Focus: Meticulousness in organization and record-keeping.
• Passion for Education: A genuine enthusiasm for teaching, chemistry, and curriculum development.
• Chemistry Background: A relevant degree or experience in chemistry is a bonus!

Perks & Working Hours

Hours:

• 4 weekdays + 1 weekend or 3 weekdays + 2 weekends
• Weekdays: 1pm to 9pm
• Saturdays / Sundays: 8.30am to 6.30pm

Ready to Dive In?
If you’re passionate about chemistry, love to teach, and thrive in a dynamic, growth-oriented environment, we’d love to hear from you! Send your resume (in MS Word or PDF format) to admin@achieversdream.com.sg, and we’ll be in touch soon!

Minimum commitment period: 6 months or more

• Handle customer service hotline and provide first level of support
• Handling telephone calls, screening and directing calls
• Provide quality customer service to customers over phone or email
• Co-ordinate with internal staff and ensure closure of all customer service calls/complaints.
• Resolve customer queries efficiently and escalate problems/issues promptly
• Other ad-hoc duties as assigned

Requirements

• Minimum GCE ‘N’/‘O’ Level
• 1 to 2 year(s) relevant experience in customer service or retail
• Strong analytical, good problem solving and decision making abilities.
• Proficient in MS Office (Excel & Word)
• Ability to work independently with minimum supervision
• Customer-oriented with good interpersonal and communication skill

1. JOB PURPOSE

The jobholder is responsible in assessment, intervention and care for the seniors.

2. DUTIES AND RESPONSIBILITIES

2.1 Primary Responsibilities and Duties (90%)

2.1.1 Provide psycho-social support for patients and their families through case management, counselling, financial assessment and recommend resources where necessary.

2.1.2 Participate in the development of the care plan and assist staff members in understanding the significant social and emotional factors related to clients’ health problems.

2.1.3 Collaborate with other healthcare professionals and family members/caregivers to determine appropriate care plan.

2.1.4 Experiences in claiming of Medifund will be at advantage plus.

2.2 Secondary Responsibilities and duties (10%)

2.2.1 Any other ad hoc projects as assigned by supervisor.

3. JOB SPECIFICATIONS/REQUIREMENTS

3.1 Qualifications and Experience

3.1.1. Diploma/Degree in Social Work.

3.1.2. Registered with Singapore Association of Social Workers.

3.1.3. Minimum 2 years working experience in healthcare/ILTC sector preferred.

3.1.4. Familiar with health care system to liaise with various government agencies preferred.

3.2 Abilities and Attributes

3.2.1. Ability to speak local dialects is necessary.

3.2.2. Committed to social vision and attend to client's needs.

3.2.3. Independent, resourceful and able to perform under pressure.

The Sequoia Vision is excited to announce an opportunity for passionate educators to join our team dedicated to transforming the learning experience in mathematics.

Team Culture

Our team culture is straightforward and supportive. Here’s what you can expect:

• Real Connections: We value open and honest communication. Sharing ideas and feedback is encouraged, and everyone’s voice matters.
• Team Support: We work together and help each other grow. If you need assistance or advice, your colleagues will be there to support you.
• Work-Life Balance: We understand that life happens. Our focus is on teaching, but we also respect your time outside of work.
• Passion for Impact: We are all here because we care about our students’ success. We celebrate the small wins and strive to make a positive difference in their lives.

What We Offer

As a Math Specialist Trainee / Teacher, you will embark on a rewarding career path with numerous benefits:

• Comprehensive Training: Receive in-depth training on effective teaching techniques that make your lessons engaging and impactful.
• Career Advancement: Progress to a Math Specialist, with opportunities for performance-based bonuses to reward your hard work.
• Clear Pathway to Leadership: Move up to Senior Math Specialist, earning a competitive salary range, while enjoying a robust compensation package and a commitment to work-life balance.
• Accelerated Career Track: Existing MOE Math Teachers can benefit from a streamlined progression to senior roles based on demonstrated value.
• Opportunities for Growth: Ambitious individuals can aspire to advanced positions such as Master Math Specialist and Principal Math Specialist, with advancement based purely on merit.

Responsibilities

• Assist in developing and teaching Math (Junior College) aligned with the MOE syllabus using our proprietary teaching methodology.
• Participate in ongoing professional development through peer-sharing and training sessions to stay current with educational trends.
• Collaborate with fellow educators to implement innovative projects.

Who We’re Looking For

• Commitment to Training: This is a full-time opportunity requiring full commitment to the training program; no other jobs or business ventures can be held concurrently.
• Long-term Vision: We seek individuals who love teaching but wish to avoid administrative burdens and office politics. A commitment of at least 3 to 5 years is essential.
• Passion for Teaching: A sincere dedication to helping students reach their full potential is a must.
• Willingness to Learn: Openness to being coached in our unique teaching methodology is essential.

Qualifications

• NIE-trained or hold a Math degree/diploma from a recognized institution.
• Minimum Grade: O-Level Math (A1/A2) or A-Level Math (A).
• At least 1 year of relevant teaching experience (tuition centers and/or MOE schools) is preferred, but entry-level candidates from Polytechnics and Universities are also encouraged to apply.

If you are passionate about mathematics, have a knack for teaching, and are dedicated to making a difference in students' lives, we invite you to join our dynamic team. Together, let’s shape the future of math education!

To apply:

• Submit your application along with your resume.
• Wait for our team to contact you for a phone interview, followed by a face-to-face interview and content test.
• Part-time or full-time positions are available.

We regret that only shortlisted candidates will be contacted.