Total 98 Customer Service job vacancies in D17 Changi, Loyang

Summary

The Customer Services Assistant assists customers at check-in counters, ensuring passenger details match travel documents and handling issues related to flight operations and automated check-in systems. They comply with safety standards, report breaches, and work in shifts to support 24/7 flight schedules. The role requires physical strength for lifting baggage, good communication skills, and the ability to handle passengers with special needs. They act as service ambassadors, responding professionally to complaints.

Duties and Responsibilities

• Provide quality customer services

• Service customers at the check-in counters

• Verify passengers' identities at the gates

• Verify information on travel documents, passports and/or visas

• Provide support to special needs customers

• Handle customer issues regarding irregular flight operations

• Process customer documentation

• Handle customer issues regarding automated check-in systems

• Uphold safety and/or security standards

• Interpret and follow individual safety and/or security standards in the workplace

• Identify and report breaches of safety and/or security standards in the workplace

Requirements

• Minimum GCE 5 “N” levels and above

• Customer service experience preferred

Job Summary

The primary objective of the Inside Sales team member is to develop and improve Pentagon market share for new and existing businesses.

Role Overview

• Assist the sales team in preparing quotations, tender submissions and RFQ proposals for clients.
• Verify pricing, terms, and conditions for shipments awarded.
• Maintain an accurate level of data quality, ensuring that all systems are kept up to date promptly.
• Organize and maintain sales documentation, ensuring accessibility and completeness for reference.
• Coordinate with internal departments, such as operations and finance, to ensure seamless execution of sales processes and success of the business.

Requirement:

• Min Diploma holder
• Must have min 2 - 3 years experience in sales support and customer service, preferably in the freight forwarding or logistics industry or any of the Oil and Gas, EPC, and Marine industry
• Proficiency in Microsoft Office Suite, particularly Excel, for data analysis, reporting, and document preparation.
• Excellent communication and interpersonal skills, with a customer-focused approach and the ability to interact effectively with internal and external stakeholders.
• Knowledge of freight forwarding processes, terminology, and industry trends is desirable.
• Strong organizational skills and the ability to multitask, prioritize tasks, and meet deadlines in a dynamic work environment.
• Good team player, with an enthusiastic & proactive attitude

Key Responsibilities

• Develop and optimize concrete mix designs for various applications inready-mix, precast, high-strength, etc.
• Conduct laboratory trials and testing (slump, compressive strength, settingtime, durability, etc.
• Evaluate and approve raw materials such as cement, aggregates, and admixtures
• Perform plant trials and ensure smooth transition from lab to production
• Troubleshoot concrete-related issues at plant and construction sites
• Provide technical support to production and project teams
• Analyze test data and prepare technical reports
• Ensure compliance with relevant standards
• Research and develop new products and sustainable concrete solutions

PreferredSkills

• Experience in R&D or product development
• Knowledge in green concrete / SCM materials (fly ash, slag)
• Experience with batching plant operations
• Experience in other building material example Flooring, epoxy mortar,injection, waterproofing etc.

Requirements

• Minimum 5 years of sales experience in construction, building materials, or engineering industry  
• Diploma or Degree in Engineering (Civil/Chemical preferred)
• Proficient in Microsoft Office (Excel & PowerPoint)
• Possess Class 3 driving licence and own vehicle
• Willing to travel within the region

·      Manage end-to-end airfreight forwardingshipments, including booking, documentation, coordination with airlines andground handlers, customs clearance (for imports), export documentation,billing, and shipment closure.

·      Act as the primary point of contact forcustomers regarding import and export shipments, providing timely updates,handling inquiries, and resolving operational issues.

·      Coordinate with airlines, ground handlingagents, trucking partners, and customs authorities to ensure smooth shipmentexecution and compliance with regulations.

·      Monitor and ensure compliance with service levelagreements (SLAs), key performance indicators (KPIs), and internal operationalprocedures.

·      Take ownership of complex or high-valueshipments, proactively resolving delays, documentation discrepancies, orcustoms queries.

·      Identify operational bottlenecks and recommendprocess improvements to enhance efficiency, accuracy, and customersatisfaction.

·      Maintain accurate shipment records, reports, andregulatory documentation for internal, customer, and regulatory purposes.

·      Support and guide junior customer service staffin airfreight forwarding procedures, shipment documentation, and bestpractices.

·      Escalate unresolved customer or operationalissues to management, ensuring appropriate follow-up.

Required Skills & Competencies:

• Solid knowledge of airfreight import processes, documentation, and customs requirements.
• Strong operational and problem-solving skills, with the ability to manage multiple airfreight import shipments simultaneously.
• Excellent customer service skills with a professional and proactive approach.
• Good communication and coordination skills to work effectively with internal teams, carriers, and customers.
• Detail-oriented with strong organizational skills and ability to follow through on tasks independently.
• Previous hands-on experience in using Cargowise system is preferred.

Other Info

WorkingLocation:      40 Alps AvenueSingapore 498781

Workinghours:            0900hrs-1730hrs(Mon-Fri), 0900hrs-1300hrs (Alt Sat)

Core Responsibilities:

-Observe assigned work area and/or other work areas, locate unused trolleys left by passengers.

-Collect unused trolleys using basic planning methods to gather, stack and move trolleys to designated Trolley Staging Point(s).

-Transport unused trolleys using lightweight transport machinery or manually transporting them.

-Practice caution and watch for passengers/structures (i.e. chairs) while moving unused trolleys to designated Trolley Staging Point(s).

-Ensure minimum number of trolleys is always available at the designated Trolley Staging Point(s) located within assigned work area.

Job Specifications (Qualifications/Experiences):

- Adaptable to change and a good team player.
- A valid Class 2/3 license is preferred.
- Experience with equipment such as forklifts is advantageous

10.20pm - 6.40am

Job Description

Key Responsibilities

• Develop new procedures and Best Known Methods (BKMs) to service new products.  Contribute to the FMECA process.  

• Participate in or own first chamber Build & Test in Apps lab.  Solve issues, or work with Engineering to address issues identified.    Work with Manufacturing to develop procedures and participate (if required) on New Product final test

• Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues. Participate in or own CAPA process.  Conduct or facilitate Failure Analysis (FA) if needed

• Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals)

• Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required

• Collect process and qualification data to create product Best Known Methods (BKMs)

• Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class.  Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping

• Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations

Requirements:

• More than 5 years of relevant experiences in semiconductor industry

• Prior experiences in semiconductor equipment are preferred, especially thin film (CVD/ PVD) tools

• Excellent communication and interpersonal skills

• Confident in liaising with internal and external stakeholders of various seniorities

Work Location

• Fusionopolis

We’re hiring a GPS Engineer to support new product design, introduction, and field readiness for our vacuum mainframe platform products in Singapore. The ability to understand vacuum systems, robotic, and semiconductor substrate handling, is a must. You’ll work cross-functionally with Supplier Manufacturing, Internal Business Units, Quality & Reliability, and Field teams to drive installation readiness, serviceability, reliability, field escalations, and learnings into product design. On-site support is performed for critical escalations.

What You’ll Do

New Product Intro & Lab Builds

• Participate in / own first product build & test in SGP lab; support new product final test as required.

• Own beta site test plans and reporting; drive resolution with System and Design Engineering.

• Maintain knowledge of clean room etiquette and system processes, and be capable of performing field service on delivered systems

Field Readiness & Documentation

• Develop Installation Plans, Technical Product Manuals, Preventive/Corrective Maintenance procedures, and Troubleshooting Guides.

• Create and release Lessons Learned, Best Known Methods (BKMs), Customer Engineering Notices (CENs), and Internal Service Bulletins (ISBs).

• Contribute to FMECA and ensure legacy corrective actions are integrated into new designs.

• Resolution owner for lab NCs, field issues, and effective closure through documentation and change order requirements

• Occasional travel is required to support on-site activities at customer's facility

Supplier & BU Collaboration

• Partner with Supplier Manufacturing and Business Units to develop OMS procedures for Field and Escalation teams.(Start-up, PM, CM manuals and lessons learned), sharing with system engineering team.

• Work with Documentation teams to publish high-quality procedures; collaborate with Engineering to resolve issues discovered in lab or field.

Quality, Reliability & Escalations

• Partner with Quality & Reliability (Q&R) on top field issues; participate in or own CAPA (8D) processes.

• Conduct or facilitate Failure Analysis (FA); collect process and qualification data to build BKMs.

Training & Parts Readiness

• Build initial training for new products and partner with Global Technical Training (GTT) to deliver and scale training (“train-the-trainer”).

• Train CEs, PSEs, TPS prior to ELS shipments.

• Identify new spare parts; coordinate with AGS to stock in correct locations.

Design Reviews

• Participate in Engineering Design Reviews; ensure Lessons Learned and corrective actions are captured in design intent for new products.

What You Bring

• Education: Bachelor’s degree (Engineering or related field preferred).

• Experience: 2–4 years in hardware, semiconductor capital equipment, robotics/EFEM, or complex electro-mechanical systems.

Technical Skills:

• Vacuum mainframe, automation, robot and substrate handling experience (SCARA/Cartesian arms, prealigners, end‑effectors)

• Knowledge of Software control systems including Firmware control systems

• Install/startup, retrofit, maintenance documentation for complex systems

• FMECA, FA, CAPA or 8D methodologies

• Data collection/analysis for qualification and BKMs

• Reading schematics/prints; familiarity with robotics/handlers/EFEMs is a plus

Soft Skills:

• SGlobal Product Support Engineer (Automation)

Nice to Have

• Service/Field procedure writing

• Experience with beta site test plans and customer-facing escalations

• Prior training experience (GTT or equivalent “train the trainer”)

Work Location

• Science Park II (Moving to Tampines in end 2026)

Core Responsibilities:

Counter Duties

• Handle all duties required at the ISC counter, including end-to-end fulfillment for departure and/or arrival orders.
• Receive and process orders accurately and timely on Warehouse Management System (WMS). Perform thorough check on item description, quantity and customer information.
• Monitor order status and coordinate with merchants and runners to ensure timely fulfillment of orders.
• Maintain accurate records of inventory movements, monitor stock levels at the counter, perform stock counts eg. PWP, GWP, coupons and report discrepancies promptly.
• Assist with Changi Rewards membership enquiries, redemptions, and other marketing campaign giveaways as stipulated by CAG. Attend to customers’ enquiries at the counter and upsell commercial services (e.g. Shopping Concierge Services, Changi Rewards, etc.).
• Ensure compliance with SOPs and service standards.

Runner Duties

• Responsible for the transfer, delivery and/or collection of items within terminals (counters, merchants, and NT backroom), ensuring orders are correct and quality checks are performed.

Checker Duties

• Pick, pack and organize items for pick-up or delivery, ensuring accuracy and timeliness of orders

Other Duties

• Perform housekeeping duties and always ensure cleanliness of the counter and backroom.
  Assist with any other duties as assigned by management.

12 hours shift, 4 days work week

Select 1 fixed shift:
10am - 10pm  OR
10pm - 10am

We are looking for a meticulous and proactive Project Finance Executive to support the company’s project finance and accounting operations within the events and exhibitions industry.

The ideal candidate should be detail-oriented, organised, and able to work closely with operations and project teams to ensure proper project costing, billing, and financial tracking.

Key Responsibilities

• Handle project costing, budgeting, and financial tracking
• Prepare quotations, invoices, and purchase orders
• Monitor project expenses and profitability
• Handle accounts payable and receivable functions
• Assist with monthly financial closing and reconciliations
• Maintain accurate financial records and documentation
• Coordinate with project and operations teams on finance-related matters
• Assist with GST submission, audit matters, and financial reporting
• Support general finance and administrative duties

Requirements

• Diploma/Degree in Accountancy, Finance, or related field
• Prior experience in finance, accounting, or project costing preferred
• Proficient in Microsoft Excel and accounting software
• Strong analytical and problem-solving skills
• Able to work independently and meet deadlines
• Able to travel to Loyang for work
• Experience in events, construction, logistics, or project-based industries is an advantage

Why Join Us

• Exposure to large-scale event and exhibition projects
• Career growth opportunities within a growing company
• Dynamic and fast-paced working environment
• Hands-on exposure across multiple business functions
• Supportive and collaborative team culture

Key Responsibilities

• Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
• When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
• Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
• Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• Knowledge of 3 or more processes on 1 or more technologies

Requirements

• PhD/ Master/ Bachelor in Engineering studies
• Resourceful and proactive mindset. Ability to diagnose and resolve complex technical issues efficiently.
• Excellent verbal and written communication skills to interact with customers and colleagues
• Ability to provide excellent customer service and build rapport with clients
• Technical experiences in Applied Materials' equipment will be highly preferred

Work Location

• North/ East (Depending on customer's site)

Responsibilities:

• Coordinate and monitor daily operational activities for aviation and logistics services.
• Liaise with airlines, airport authorities, ground handlers, transport providers, and vendors to ensure smooth cargo and operational movements.
• Support flight operations, cargo handling, documentation, and shipment coordination activities.
• Ensure timely execution of operational requirements and adherence to customer service standards.
• Prepare, verify, and maintain operational and shipping documentation accurately.
• Ensure compliance with aviation regulations, safety standards, customs requirements, and company SOPs.
• Monitor and ensure proper filing and record keeping of operational documents.
• Assist in handling operational audits and regulatory inspections when required.
• Communicate with customers and stakeholders regarding shipment status, operational updates, and issue resolution.
• Coordinate with service providers and vendors to ensure operational efficiency and timely service delivery.
• Support escalation handling and resolve operational issues promptly.
• Monitor operational KPIs and prepare operational reports as required.
• Support process improvement initiatives to enhance operational efficiency and service quality.
• Assist management with operational planning, scheduling, and resource coordination.
• Participate in operational meetings and provide operational updates when required.

Requirements:

• Minimum Diploma in Logistics Management / Supply Chain / Business or related discipline.
• Meticulous and possess positive attitude
• Team player with strong interpersonal skills.
• Good verbal and written communication skills
• Flexible and adaptable
• Proficient in computer skills - MS Word, Excel

Working Location: Changi Cargo Complex

We are looking for a proactive and results-driven Business Development & Project Manager to drive business growth and oversee the successful delivery in the integrated design industry encompassing interior architecture, thematic visitor experiences, exhibitions and events, and environmental graphic design.

The ideal candidate will manage client relationships, develop sales opportunities, coordinate project execution, and ensure projects are completed on time, within budget, and in compliance with relevant regulations.

Key Responsibilities

Business Development &Sales

• Develop and implement sales strategies to achieve business targets.
• Identify new business opportunities and maintain client relationships.
• Prepare and submit RFPs, tenders, quotations, and project budgets.
• Monitor sales performance and provide regular reports.

Client & Project Management

• Understand client requirements and manage expectations throughout the project lifecycle.
• Coordinate with designers, operations teams, consultants, subcontractors, and suppliers.
• Plan project schedules, allocate resources, and manage multiple projects simultaneously.
• Monitor project budgets, timelines, quality, and risk management.

Site Operations & Compliance

• Conduct site inspections and oversee installation activities.
• Resolve operational issues and ensure smooth project delivery and handover.
• Ensure compliance with safety, building, and regulatory requirements.
• Prepare and submit required documentation to relevant authorities and stakeholders.
• Perform other duties as assigned.

Requirements

• Diploma or Bachelor's Degree in Project Management, Business Administration, Event Management, Interior Design, Engineering, or a related field.
• Minimum 5 years of project management experience in the events, exhibitions, or fit-out industry.
• Technical knowledge of structural systems, AV, and M&E services is preferred.
• Experience in sales, tender preparation, budgeting, cost control, and client management.
• Strong organisational, planning, communication, and problem-solving skills.
• Ability to work independently, manage tight deadlines, and collaborate effectively within a team.
• Self-motivated, adaptable, proactive, and detail-oriented.
  
  

Salary
$4000-$5000

Responsibilities

• Enter data accurately and efficiently to maintain up-to-date records
• Provide responsive customer service by addressing inquiries and resolving issues
• Coordinate daily operations to ensure smooth workflow and timely task completion
• ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Job Responsibilities:

1.     Toconduct cleaning work in the aircraft cabin.

2.     Toperform seats, leather, carpet cleaning and conditioning and repair asrequired.

3.     Toperform leather ink mark touch-up.

4.     Toperform aircraft lavatory cleaning.

5.    Carpet shampooing and spot cleaning.

6.    Any other duties as assigned by the supervisor.

Job Requirements:

1.    Any discipline with or without experience incleaning

2. Able to work in a warm and humid environment.

3. Able to understand and communicate in simple English.

4. Able to work rotating shifts, including weekends and public holidays.

Job Description

Applied Materials is seeking a highly experienced and strategic Director, Technical Engineering (NAND) to lead technology engagement, process engineering excellence, and customer collaboration for advanced NAND memory solutions. You will work closely with key customers and internal stakeholders to solve complex integration challenges and influence product and technology roadmaps.

Key Responsibilities

• Act as the subject matter expert for NAND technologies. Drive development and optimization of process solutions across etch, deposition, patterning, and integration.
• Lead root cause analysis and resolution of complex yield and defectivity issues. Guide technical strategy aligned with future NAND technology nodes.
• Serve as the primary technical interface for strategic NAND customers. Build strong relationships with customer engineering and fab leadership.
• Lead technical reviews, escalations, and roadmap discussions. Translate customer requirements into actionable engineering solutions.
• Oversee PSE activities covering installation, qualification, and process optimization.
• Drive improvements in yield, throughput, and tool performance. Establish best practices and ensure consistent execution across global teams.
• Partner with R&D, Product Engineering, Operations, and Commercial teams. Provide field insights to influence product development and enhancements.
• Build organizational capability in advanced NAND process technologies. Foster a culture of innovation, accountability, and customer focus.

Requirements

• PhD or Master’s in Electrical Engineering, Materials Science, Physics, or related discipline.
• 15+ years in semiconductor industry with strong focus on NAND memory.
• Experience in process integration or module engineering (etch, deposition, CMP, or patterning).
• Proven years of experiences in leading and mentoring a highly-performing and technical engineering teams.
• Proven track record supporting high-volume manufacturing and customer-facing roles.
• Experience with leading NAND manufacturers is highly preferred.

Work Location

• Upper Changi