Total 525 Customer Service job vacancies in BUKIT PASIR

General Description: We are seeking a proactive and detail-oriented Receptionist cum Administrative Assistant to support the full spectrum of administrative functions and ensure the smooth day-to-day operations of the office.

Scope & Responsibilities:

• Report to the Administrative Manager and provide administrative support during office hours (Monday to Friday, 8:00 AM to 5:30 PM).
• Assist the Administrative Department with daily administrative duties and office operations.
• Attend to inquiries from directors, visitors, and guests professionally, including managing incoming telephone calls.
• Serve refreshments to directors, visitors, and guests when required.
• Maintain a clean, organised, and welcoming reception area, and direct visitors appropriately.
• Oversee office housekeeping matters and coordinate with cleaning personnel.
• Manage meeting room bookings and ensure meeting facilities are properly prepared.
• Ensure the smooth operation of office equipment and monitor service contracts and renewal schedules.
• Handle document scanning, printing, photocopying, filing, and other document management tasks.
• Maintain records of incoming and outgoing mail, courier services, and deliveries.
• Source cost-effective vendors and suppliers as required.
• Arrange travel bookings, visa applications, accommodation, and transportation for employees.
• Coordinate with external vendors and service providers to maintain office facilities and services.
• Assist in the procurement and distribution of corporate gifts, festive gifts, and company souvenirs.
• Monitor and maintain inventory levels of office stationery, pantry supplies, and other office necessities.
• Assist in organising employee engagement and welfare activities.
• Carry out other duties and responsibilities assigned by the Company from time to time.

Requirements:

• Relevant administrative experience is preferred.
• Minimum GCE O' Level qualification or equivalent.
• Entry-level candidates with a positive attitude and willingness to learn are welcome to apply.
• Occasional after-office-hours support may be required for travel arrangements due to differing global time zones.
• Occasional after-office-hours coordination with external vendors may be required when necessary.
• Possess a problem-solving mindset and the ability to multitask effectively.
• Proficient in Microsoft Office applications.
• Independent, meticulous, and a fast learner with good communication skills.
• Good telephone etiquette and customer service orientation.
• Positive attitude with a willingness to learn and contribute.
• Pleasant personality with strong interpersonal and teamwork skills.

**Interested candidates are invited to submit their detailed resume, stating their current and expected salary, notice period, and availability.

We regret that only shortlisted candidates will be notified.

You will assist in all aspects of pre-operative, operative and post-operative patient care in the Department of Cardiothoracic Surgery. Suitable candidates will be offered employment on a 1-year contract.

Requirements:

• A recognised basic medical degree
• Passed the national licensing examination as required in the country where the basic medical degree was conferred (if applicable)
• At least 5 years’ post-housemanship training in the relevant field, of which a minimum of 3 years must be in the cardiothoracic or general surgery area
• A good command of English (both written and spoken)
• Documented proof of:

(i) Measles (or Mumps ,Measles and Rubella) vaccination or serological evidence of measles immunity ;and

(ii) Diphtheria (Tetanus, Diphtheria and Pertussis) vaccination taken during preceding 10 years at prevailing point of reference as required for all healthcare workers under the Healthcare Services Act with effect from 3 January 2022. Applicants without these vaccinations are welcome to apply if they undertake to complete the vaccination(s) before work commencement upon successful interview and are offered employment.

Job Responsibilities

1. Assist in the planning, coordination, and implementation of daily programmes and activities for seniors.
2. Facilitate group activities, recreational programmes, exercises, games, and social engagement sessions for clients.
3. Support the organisation of festive celebrations, community events, outings, and special projects where necessary.
4. Prepare activity materials, equipment, and venue set-up before programmes and events.
5. Monitor clients during activities and provide assistance where required.
6. Maintain attendance records and programme documentation where necessary.
7. Liaise with volunteers, vendors, and community partners for programme-related matters where required.
8. Support the collection of feedback and evaluation of programmes.
9. Ensure a safe, clean, and conducive environment for clients.
10. Accompany clients during outings and external activities when required.
11. Perform any other duties assigned by the Centre Manager.

Job Requirements

1. Minimum NITEC, GCE 'N' Level, GCE 'O' Level, or equivalent qualification.
2. Computer literate and proficient in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).
3. Good communication and interpersonal skills.
4. Able to interact effectively with seniors from diverse backgrounds.
5. Positive attitude, patient, caring, and service-oriented.
6. Able to work both independently and as part of a team.
7. Organised and able to manage multiple tasks and timelines.
8. Prior experience in eldercare, healthcare, social services, community care, or event coordination will be an advantage.
9. Willing to learn and participate in programme planning and execution.
10. Physically fit to support activities and accompany seniors during outings when required.

You will be a member of our multi-disciplinary oral healthcare team and be responsible for providing mainly dental hygiene treatment to patients. You will also be managing persons up to the age of 18 years for their primary dental needs.

Requirements:

• Diploma in Oral Health Therapy or equivalent qualification recognised by the Singapore Dental Council
• Good interpersonal and communication skills
• Good team player who is able to work independently

Sales Admin Support - European MNC
1 year contract renewable yearly
Salary: $3800 max
5 days work week
8am - 5pm
Location: Ayer Rajah (nearest MRT - Bouna Vista or OneNorth)

Job Scope:

1. Commercial Strategy & Quoting (Spares & Ad-hoc)

• Strategic Quoting:  Analyze customer RFQs to prepare accurate technical and commercial proposals, ensuring alignment with current 2026 market pricing and Sales Processes.
• Technical Validation:  Review technical specifications in RFQs to ensure spare part compatibility and suggest alternative/upgraded components for obsolete items.
• Lead Management:  Monitor the sales pipeline to follow up on outstanding quotations, converting reactive quotes into active orders through proactive customer engagement.

2. Customer Relationship & Experience Management

• Account Health Monitoring: Serve as the primary internal touchpoint for key accounts, conducting proactive calls to identify upcoming maintenance needs or spare part requirements.
• Resolution Ownership:  Act as the "Voice of the Customer" internally to resolve bottlenecks in the quoting 

3. Order Execution & Supply Chain Coordination

• End to End Order to Cash Order Processing and Follow Up
• Managed end-to-end Order-to-Cash order processing, from customer Purchase Order receipt through order booking, delivery coordination, shipping documentation, invoicing, and issue resolution.

Ensured customer POs and order documentation complied with International Trade Compliance requirements and internal controlling procedures before order booking.

• Coordinated with factories to obtain order confirmations and issued timely Order Confirmations to customers.
• Monitored, followed up, and expedited factory deliveries to ensure fulfilment of customer requirements and committed delivery timelines.
• Prepared accurate shipping documentation, including delivery notes, commercial invoices, and packing lists, in accordance with customer and Letter of Credit (L/C) requirements.
• Liaised with customers to obtain shipping document approval and delivery clearance prior to shipment release.
• Coordinated transportation arrangements with logistics teams and freight forwarders to ensure smooth and timely deliveries. Follow up on proof of delivery.
• Processed customer invoicing upon completion of delivery milestones and documentation requirements.
• Acted as key liaison between customers, factories, logistics, trade compliance, and internal stakeholders to resolve order, shipment, documentation, and delivery issues.
• Supported trade documentation processes, including Form E and Letter of Credit (L/C) handling
• Expediting & Logistics (occasional): Coordinate with the logistics and warehouse teams to prioritize urgent orders or "plant outage" requests, providing customers with real-time tracking updates.
• Approval Workflow Management:  Drive the internal workflow management and credit check processes to eliminate delays in order processing.
• Management Reporting

4. Project Support & Lifecycle Coordination

• Project Handover     
• Support and coordinate with (Senior) Sales Specialist on compiling documentations for Project order booking.
• Organize a the kick-off meeting for project team and Senior Sales Specialist. 
• Follow up on the levels of approvals before hand over to operation team.

• Documentation Control: Compile comprehensive project folders, including technical data sheets, compliance certificates, and finalized commercial terms for the Project Management team.
• Change Order Support:  Assist (Senior) Sales Specialists in documenting and quoting variations or additions to the original project scope.

5. Compliance, Reporting & Digital Transformation

• Process Governance:  Ensure 100% adherence to ABB’s internal controls, including compliance and anti-bribery/integrity standards.
• Data Analytics:  support of weekly and monthly sales pursuit list / report (e.g., Hit Rate analysis, Quote Turnaround Time, and Backlog reports) to assist the (Senior) Sales Specialist and (or) Manager in forecasting.
• Digital Adoption:  Utilize 2026 digital tools and AI-driven quoting platforms to automate repetitive administrative tasks and improve response times.

6. Administrative Support

• Provided on-site support for Administrative Duties
• Monitored inventory levels for stationery and pantry supplies, ensuring timely communication with the Administrator in Indonesia for replenishment orders.
• Supported Townhall meeting room setup, including preparation of room arrangements

Key Performance Indicators (KPIs) for this Role:

• Quote Turnaround Time : Average time taken from RFQ receipt to official proposal submission.
• Order Booking Accuracy: Percentage of orders booked without documentation errors or with minimal financial revisions.
• Quote Conversion Rate: Percentage of issued quotes that result in a confirmed Purchase Order.

About Pet Lovers Centre:

Pet Lovers Centre Pte Ltd is one of the largest and oldest pet care retail chain in Southeast Asia since founded in 1973. Pet Lovers Centre Group, which currently leads 6 subsidiaries, is headquarted in Singapore and currently has over 150 outlets spanning across 5 countries in South-East Asia.

Highlights:

Working Location: 3 Clementi Loop S129815

Working Hours:

Mondays to Fridays: 0800hrs to 1700hrs

Alternate Saturdays: 0800hrs to 1200hrs

Main Duties and Responsibilities:

• Assist in the daily service operations to improve the operating standard, inventory management, customer service, quality and efficiency of the service operations.
• Assist in customer service and inventory control to ensure prompt and good services delivered, and provide prompt rectification to remedy any service delivery deficiencies identified.
• Do employ best practices in the functions of service standard setting, operations, inventory control, and customers service for the most efficient and effective approach.
• Be responsible to:

1. maintain customer files with quotations and prepare internal approval form and other information.
2. manage and monitor shipping status and documentation formalities with hauliers and shipping companies to ensure proper and timely import/export of containers.
3. ensure the correct Harmonised Tariff Schedule (HTS) classification is used for permit declarations.
4. prepare and ensure proper and accurate (Customs / Tradenet) permits and clearance are obtained for import, export and duty payment.
5. liaise with Customs on permit declaration discrepancies and queries related to TradeFirst renewal process.
6. ensure proper and timely closing of all job files and confirmation of Customs duties payment from Customers.
7. generate inventory report and email invoices to all customers on a monthly basis or as when required.

• Adopt knowledge to provide good operational services and put in place a process of continuous professional development.
• Review and propose correction processes as and when necessary.
• Review performance and/or processes periodically.
• Maintain harmonious relations with other divisions/departments.
• Be self-motivated to enhance productivity and perform other tasks as assigned by the superior/Management.

Job Requirements:

• Minimum 3-5 years of relevant experience in the warehouse/logistics field preferred.
• Minimum diploma in Logistics or equivalent
• Experienced in Licensed Warehouse environment and/or requirements for Customs’ compliance including Customs Permit Declaration.
• Proficiency in Microsoft Office applications

Job Responsibilities

• Loyalty - Steer and manage the strategic and operational functions of the PLC VIP Program. Lead the optimisation of campaigns in order to maximize acquisition of new VIP customers and retention of existing customers.
• Partnerships (as an extension of Loyalty) - Engage and maintain collaborations with partners (subsidiaries, shopping malls and potential partners) to enhance our customers’ experience with PLC and to place PLC at the top of the minds of the pets community.
• Events (as extension of CRM) - Participate in pets related events, ensure these events are operated smoothly and event objectives are met.
• Public Relations - Work with PR agency to ensure appropriate response to customer feedback on social channels & forums as well as press queries
• CSR - Facilitate requests for donations and support from various communities, and ensure Pet Lovers Foundation funds are properly managed and maintained.

Job Requirements

• Degree in Marketing, PR or equivalent
• Minimum 8 - 10 years of relevant experience in Loyalty or CRM, partnership, events and CSR management. 
• Experience of working in retail environment and in CRM
• A proactive self-starter and approachable communicator with a proven track record of taking initiative and fostering collaboration.
• Ability to work in a fast paced, dynamic and challenging work environment.

Only shortlisted candidates will be notified.