Total 13 Senior Executive level Customer Service job vacancies in India

Job descriptions and responsibilities:

• Responsible for hotline support and train end-users on all company’s software products,

• On-site support, installation and training at end-user office,

• Trouble shooting of current software and new software,

• Assisting sales and software staff on any sales or software activities if necessary,

• Candidate with implementation of software projects will be an added advantage,

• Any job functions to help the company function as a team that assigns to you.

Requirements:

• Degree IT/Computer Science/PR/Marketing/Communication or equivalent.

• Local Fresh Polytechnics graduates are encourage to apply.

• Exposure to payroll, Human Resource and WEB knowledge will be an added asset.

• Excellent communication and presentation skills.

• Patient, polite, friendly and helpful personality.

• Positive attitude, dynamic, resourceful and independent.

• Must have interest in Software and IT industry.

• Good PC & Web Skills, knowledge in Windows, Windows XP-Pro, Win NT/2000/2003 & above.

• Familiar with MS Office and Windows software

We are seeking a proactive and customer-focused individual to manage front desk operations and support retail sales in a professional wellness environment.

Key Responsibilities

• Handle customer enquiries across walk-in, phone, WhatsApp, and social media channels
• Manage appointment bookings, scheduling, and therapist coordination
• Perform cashiering duties, including payment collection and invoicing
• Recommend suitable treatments, packages, and retail products based on customer needs
• Support sales through service recommendations, upselling, and cross-selling
• Maintain accurate customer records and update booking systems
• Follow up with customers on appointments, reminders, and retention efforts
• Handle customer feedback professionally and resolve basic service issues
• Ensure cleanliness and proper presentation of the reception and retail area
• Monitor inventory levels, restock products, and report shortages
• Assist with daily operations, including outlet opening and closing
• Support marketing activities such as promotions and basic content posting (if required)

Requirements

• Prior experience in retail, customer service, front desk, or beauty & wellness industry is preferred
• Able to communicate effectively with customers from diverse backgrounds
• Customer-oriented with a positive attitude and strong interpersonal skills
• Confident in recommending services and products
• Good organisational and multitasking abilities
• Basic computer literacy (POS systems, booking platforms, Excel, messaging tools)
• Comfortable handling payments and daily sales reporting
• Able to work in a fast-paced environment
• Responsible, punctual, and detail-oriented
• Willing to work retail hours, including weekends and public holidays
• Able to handle customer concerns calmly and professionally
• Interest in beauty, wellness, or TCM industry is an advantage

Job description:

1. Human Resources (HR)

- Handle full spectrum of HR functions including recruitment, onboarding, offboarding, and employee records management

- Process monthly payroll accurately and on time, including statutory submissions

- Manage work pass applications, renewals, cancellations, and compliance with local regulations

- Maintain proper HR documentation and ensure compliance with company policies and labor laws

- Support HR initiatives and activities as assigned

- Prepare HR reports and provide administrative support to the HR Manager

2. Administrative (Admin)

- Provide general administrative support to ensure smooth office operations

- Handle day-to-day administrative duties such as filing, data entry, and documentation

- Coordinate and assist with administrative tasks assigned by various departments

- Manage office supplies, vendors, and basic procurement

- Assist in organizing company events, meetings, and logistics

3. IT Support

- Assist in maintaining existing IT systems and infrastructure

- Support the development and implementation of new technology systems

- Troubleshoot and resolve basic IT-related issues for staff

- Liaise with external vendors for system maintenance and support when required

IT Executive

As an IT Executive, you will report to our Manager, IT. You will be responsible for providing IT support and systems trouble-shooting, network management and maintenance of the Club's network and e-communications systems.

Responsibilities:

• Provide technical assistance to end-users (eg connection to network, login issue, email inaccessibility).
• Setup, maintain and troubleshoot:

1. Various client and server OS such as Microsoft Windows 10, 11,

Windows Server, Linux, etc.

2. Firewall

3. Networking equipment eg Network Switches, Routers.

4. Wireless networking equipment eg AP’s and Wireless Controllers.

• Set-up new workstation (desktop/laptop)
• Familiar with general computer hardware replacement
• Provide training and support to end user for basic use of computers
• EDM broadcast, Backup of Servers, Anti-Virus and Windows Client and Server update
• Monitoring of the company Network
• Update CMS (Club Management System) patches and troubleshoot connection issues
• DRS (Jackpot System): Maintenance of the DRS computers, File and Progressive servers and network connection issue.
• Update Website eg errors, contacts, etc.
• Able to provide IT support after office hours (24 hrs) and weekends
• Cover IT Exec Admin duty if necessary, as the IT team is small

Requirements :

• Keen and passionate about IT industry with strong desire to work and learn
• Excellent troubleshooting skills
• Flexible with working hours when required and work independently with minimum supervision
• Able to handle end-users in a professional and timely manner
• Strong working knowledge in Windows, Linux Server Environment and Networking
• Good verbal and written communication skills
• Minimum Nitec in IT or Computer Studies
• Those without IT experience will be considered for junior position

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Interested applicants please apply with your resume, last drawn, expected salary and notice period. 

Operations & Documentation Support Executive

Company Overview
We are hiring for a multi-entity trading group operating across electronics, Sony distribution, mobile devices, timber, and FMCG business lines. We are seeking a hands-on and reliable Operations & Documentation Support Executive to support our operations across multiple business entities.

Job Details

• Employment Type: Full-Time, Permanent
• Location: Singapore (Office & Warehouse)
• Working Hours: Monday to Friday, standard office hours
• Reporting To: Senior Management

Role Purpose

This is an additive support role designed to assist three key team members across trade documentation, warehouse administration, banking support, and multi-company documentation. The successful candidate will also step in independently when required, ensuring continuity of operations.

Key Responsibilities

Trade Documentation Support

• Prepare Purchase Orders (PO), Proforma Invoices (PI), Commercial Invoices (CI), and Packing Lists (PL)
• Maintain weekly and monthly stock lists across multiple product lines
• Assist with Sony inbound/outbound cargo documentation and warehouse logs
• Maintain supplier and customer payment records
• Independently manage documentation when required

Warehouse & General Administration

• Support receiving and packing activities when needed
• Scan, file, and maintain company documents across entities
• Maintain Excel registers for operational tracking
• Manage document handling cycles (collection, filing, shredding)
• Oversee pantry supplies, stationery, and general office upkeep

Banking & Financial Support

• Perform banking runs (cheque deposits, document submissions at banks)
• Collect LC documents and update records
• Assist with invoice verification and basic accounts support

Multi-Company Documentation & Filing

• Support documentation across multiple business entities
• Assist with Certificate of Origin (COO) and declaration letters
• Liaise with suppliers, freight agents, and partners
• Follow up on documentation to ensure smooth shipment processes

Candidate Requirements

Essential

• Minimum 2 years of experience in shipping, trade documentation, or operations admin
• Experience with documents such as BL, PO, PI, CI, PL, LC, COO
• Comfortable handling banking-related documentation tasks
• Proficient in Microsoft Excel (tracking, registers, data entry)
• Strong attention to detail and multitasking ability
• Good written and spoken English
• Able to work independently with minimal supervision

Preferred (Good to Have)

• Experience with TradeNet / TRADEWEB (Singapore customs)
• Knowledge of HS Code classification and trade compliance
• Multilingual (Mandarin, Tamil, or Malay) to liaise with the clients
• Experience working across multiple entities
• Exposure to SAP, WMS, or ERP systems

Personal Attributes

• Adaptable and flexible across different tasks and teams
• Reliable and capable of working independently
• Discreet with confidential documents
• Proactive and detail-oriented
• Strong team player

Work Environment

You will work across multiple business lines including electronics, Sony distribution, mobile, timber, and FMCG. This role requires flexibility, as responsibilities vary daily. You will collaborate closely with three team members, each managing different functions.

What We Offer

• Stable, long-term position in an established trading group
• Exposure to multiple industries and business functions
• Hands-on learning in trade, logistics, and finance
• Supportive and collaborative team environment
• Competitive salary based on experience

HMI Medical Centre is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a customer service representative to ensure our visitors and patients needs are well-taken care of at our centre.

• Be the first point of contact for all our visitors, which include walk-ins, patients, doctors, and internal staff.
• Perform high-touch concierge services such as but not limited to greetings, visitor registration, escorting, attending to queries, and etc.
• Perform personalised service to all visitors, patients, staff which include visiting doctors.
• Chaperone high-net-worth/ VIPs during their medical appointment.
• Arranging accommodation, transport and medical appointments.
• Creating good experience for the patients and visitors during their time in the centre.
• Handle special projects relating to process improvement, experience enhancement, which will include sourcing of products, implementing new workflow and etc.
• To respond to any feedback relating to the centre, or its service in a professional manner.
• Any other ad-hoc administrative duties as assigned.

Requirements:

• Excellent customer service skills, flexible and able to handle difficult situation when required.
• Must be comfortable being in a customer-facing role.
• Strong interpersonal and communication skills.
• Pleasant, Professional, Presentable, and has a Positive attitude.
• Previous experience in working in high-end, luxury concierge service position will be advantageous.
• Candidate with longer experience in the above industry will be considered for senior position.
• Working days: Monday to Friday (office hours), and half day on every alternate Saturdays.

Student Admission and Support Staff (Executive) or Admissions Counsellor cum Admin Executive

Job summary:

You play a pivotal role in facilitating the admission process and providing essential support to prospective students and their families. This position combines administrative responsibilities with student advising to ensure a seamless and positive experience for all applicants.

Key Responsibilities:

1. Admissions Guidance: Provide comprehensive information about the institution's programs, admission requirements, and application procedures to prospective students and their families.
2. Application Processing: Receive, review, and process student applications accurately and efficiently. Ensure all necessary documentation is complete.
3. Admissions Interviews: Conduct interviews or informational sessions with prospective students, both in person and through virtual platforms, to assess their suitability for admission and address their questions or concerns.
4. Admission Decisions: Participate in the evaluation of student applications and make admission recommendations based on established criteria.
5. Support Services: Offer guidance and support to admitted students regarding registration, school bus transportation communication liaison, uniforms and books merchandise sales, and other related admin matters. Assist students and parents on day to day adhoc requests.
6. Outreach and Student Recruitment: Participate in recruitment events, open houses, college fairs, and other activities aimed at attracting potential students to the institution.
7. Data Management: Maintain accurate records of student interactions, application status, student attendance filing, and admission decisions using relevant software and databases.
8. Compliance: Ensure that all admission processes comply with institutional policies and relevant regulations including processing of student visas and filing FPS monthly, annual return.
9. Customer Service: You will be assigned as reception desk guide. Provide excellent customer service to new prospective parents and their families, addressing existing parents' inquiries promptly and professionally.

Qualifications:

• Must have at least 2 years of experience in dealing school admissions and student recruitment in any Singapore international schools.
• Bachelor's degree in any field. Master's degree can be a preferred choice.
• Previous experience in admissions, student services, or a related role is advantageous.
• Strong interpersonal and communication skills.
• Proficiency in using office software and database systems.
• Knowledge of admission processes and educational systems is a plus.
• Able to speak other languages for majority parent community like Hindi or Tamil is a plus.
• Ability to work independently and as part of a team.
• Excellent organizational and time-management skills.

Benefits:

• Education subsidy for your child when enrolled in our school.
• Annual Leaves
• Annual increment
• Subsidized school bus transport
• Dental allowance
• Medical insurance cover outpatient and inpatient
• Performance incentives

How to Apply:

Interested candidates should submit their resume and cover letter detailing their qualifications and interest in the position to hr(at)kindlekids(dot)sg or submit via this job portal.

Kindle Kids International School is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply.

Job Summary

We are seeking a proactive and detail-oriented Human Resource Assistant / Executive to support the full spectrum of HR functions. The ideal candidate will play a key role in recruitment, payroll administration, employee lifecycle management, and HR operations, contributing to a positive and efficient workplace environment.

Key Responsibilities

• Support the end-to-end recruitment process, including drafting job advertisements, screening candidates, coordinating interviews, preparing offers, and onboarding new hires
• Conduct orientation programmes for new employees to ensure smooth integration into the organisation
• Track and manage employee lifecycle movements such as confirmations, increments, promotions, and transfers
• Maintain and update accurate employee records, including HR databases, personnel files (P-files), and other HR documentation
• Handle payroll administration, including timesheet verification and ensuring accuracy of payroll data
• Assist in manpower planning and rostering for external projects
• Plan and coordinate employee engagement activities and company events
• Administer government-related claims, grants, and funding applications
• Manage applications, renewals, and cancellations of work passes for foreign employees
• Support HR reporting and ensure compliance with internal policies and regulatory requirements
• Perform any other ad-hoc duties as assigned

Requirements

Diploma or Degree in Human Resource Management, Business Administration, or related field

Minimum 3 years of relevant experience in HR generalist and administrative functions

Meticulous, organized, and detail-oriented with strong administrative skills

Good knowledge of Singapore employment laws and manpower policies is an advantage

Experience handling work passes for foreign employees

Able to work independently and manage multiple tasks effectively

Strong interpersonal and communication skills

Experience with HR systems such as Workday is a plus

Able to work independently and manage multiple stakeholders

Strong attention to detail and problem-solving skills

Only Singaporeans or PR may apply

We are in the healthcare industry, providing medical concierge services to patients by facilitating our network of private doctors & private hospitals.

With our patients wellness in mind, we provide a range of services to help them achieve their health and wellness goals. 

Join our dynamic team as we continue the expansion of our business presence and services to better serve both our current and new patients.

With a keen commitment to quality – we take our client’s progress and satisfaction seriously.

Job Description & Responsibilities

1. Business Growth & Sales Management

1. Drive the full sales cycle from planning to case closure, ensuring sustainable business growth.
2. Develop and execute growth strategies to expand clientele and business partner networks.
3. Achieve assigned quarterly and annual sales targets.
4. Identify new business opportunities and propose viable revenue streams.
5. Support conflict resolution and service recovery when required.

2. Partnership & Network Development

1. Recruit, develop, and manage business partners to expand the external company's network.
2. Build and maintain strong relationships with existing clients, partners, and stakeholders to strengthen retention and referrals.
3. Represent the company professionally in all B2B and B2C engagements.
4. Negotiate tactfully with stakeholders to achieve optimal outcomes for clientele, partners, and the company.

3. Marketing & Brand Support

1. Champion marketing initiatives and campaigns alongside team members to enhance company visibility and patient engagement.
2. Collaborate with the team on promotional activities, events, and outreach programs.
3. Ensure all marketing efforts align with company values, branding, and business development objectives.
4. Support management in business development and branding projects as required.

4. Strategic Planning &Market Intelligence

1. Research market trends, competitor activities, and industry developments (local and international).
2. Align business strategies with company direction and obtain necessary approvals prior to case onboarding.
3. Map company strengths to patient needs to enhance value proposition and competitiveness.
4. Provide regular updates and strategic insights to Management to improve deal conversion and service standards.

4. Leadership & Team Management

1. Develop weekly work plans (Sales Accelerated Program, SAP) to improve team productivity and efficiency.
2. Coach and motivate Business Development team to meet and exceed targets.
3. Monitor team performance and provide guidance for improvement.
4. Foster a positive, accountable, and performance-driven culture aligned with company core values.

5. Professional Conduct

1. Demonstrate professionalism, discretion, empathy, and credibility in all interactions.
2. Uphold and practice the company’s RESPECT core values at all times.

Requirements

1. Candidate must possess at least a Diploma or Degree

2. Minimum 2 years of work experience in sales is required

3. Required language(s): English and Chinese Mandarin in order to liaise with Chinese speaking customers and associates

4. A good team player, meticulous, organized and ability to adapt to company’s culture

5. Preferably relevant experience in Healthcare or Health Insurance with a strong interest in the local and regional healthcare industry

6. The company is looking for an independent individual with initiative and willing to do what it takes to complete assigned tasks.

7. Strong interpersonal, communication and collaboration skills(written & verbal) in listening, understanding and resolving issues efficiently and effectively

8. Adaptable, resilient, ability to multi-task and to work well in a dynamic and fast-paced environment

9. Resourceful, pro-active and analytical, with an eye for detail

10. Someone who enjoys learning and is willing to take on new challenges.

Additional Information

Basic Salary:  $3000 and above + additional monetary incentive will be rewarded for sales target achievements

13th Month AWS and Variable Bonus: rewarded to employees with outstanding performance

Year of Experience:  2 years of work experience in sales/ insurance/ healthcare related industry

Job type:  Full time permanent

Location:  3 minutes walk from Farrer Park MRT

Remote working:  Not available for this position

Job Overview
We are seeking a detail-oriented and service-driven Call Centre Executive to support the backend operations of our medical centre. This role focuses on managing appointment scheduling and handling patient enquiries across phone, email, and WhatsApp platforms, ensuring smooth coordination and timely responses.

Working Hours

• 5.5-day work week (including half-day on Saturday)

Key Responsibilities

• Manage appointment bookings, rescheduling, and cancellations accurately in the system
• Handle incoming phone calls and provide assistance with general enquiries
• Respond to customer enquiries via email and WhatsApp in a timely and professional manner
• Perform triage of incoming emails, ensuring they are directed to the appropriate departments or personnel
• Address queries within scope and escalate complex or clinical matters when required
• Maintain proper records of communications and appointment details
• Support backend administrative coordination related to patient scheduling and enquiries
• Ensure service standards and response times are consistently met

Requirements

• Prior experience in customer service, call centre, or administrative support roles
• Good verbal and written communication skills
• Professional phone and email etiquette
• Strong organisational and multitasking abilities
• Comfortable handling multiple communication platforms simultaneously
• Basic computer literacy; experience with scheduling or clinic systems is an advantage

Preferred Qualities

• Experience in a healthcare or medical centre environment
• Familiarity with WhatsApp Business or similar messaging tools
• Ability to work independently in a structured, backend-focused role
• Responsible, detail-oriented, and customer-focused

We are seeking a highly organized, empathetic, and detail-oriented professional to ensure the smooth operation of our counselling centre.

This is a pivotal hybrid role where you will be the first point of contact for our clients, managing all front-desk operations with care and discretion, while also supporting key corporate services functions like data protection and compliance. You will play a critical part in creating a safe, welcoming, and efficient environment for both our clients and clinical staff.

Key Responsibilities

1. Client-Facing Services & Operations

• Warmly receive, screen, and register clients into the clinical management system.

• Manage the appointment lifecycle: schedule, confirm, and reschedule client sessions for multiple counsellors efficiently.

• Handle all incoming phone calls and electronic inquiries with professionalism and empathy.

• Address client feedback, concerns, and inquiries, providing timely and sensitive resolutions.

• Obtain and verify client billing information, process payments, and ensure daily financial settlement and reporting.
  

2. Administrative Support

• Maintain the highest level of discretion when handling all confidential client records, case notes, and corporate documents.

• Perform data entry, maintain digital filing systems, and manage office supplies.

• Provide general administrative support to Head of Corporate Services, including preparing reports and managing correspondence.
  

3. Operational Maintenance & Compliance

• Assist in maintaining the cleanliness, tidiness, and professional appearance of the reception, waiting area, and consultation rooms.

• Ensure all office equipment is in working order and coordinate maintenance as needed.

• Track and manage client session engagements and follow-up communications.
  

Work Schedule & Shift Arrangements

• This position requires flexibility to work evening shifts (Tue to Thu) and rotating Saturdays to support our extended operating hours

• Specific shift patterns will be arranged in accordance with centre operational needs.

• The standard work week will be 5 days/40hrs work week, including Saturday coverage when scheduled
  

Job Requirements & Competencies

Qualifications:

• Minimum Diploma in Business Administration, Healthcare Administration, Psychology, or a related field.

Experience:

• Minimum 1-2 years of experience in Client Servicing role, preferably within a healthcare, clinic, or nonprofit setting with client-facing or engagement experience.

• Experience handling sensitive and confidential information is a significant advantage.

• Candidates without experience with a strong interest in healthcare administration and demonstrated emotional maturity are welcome to apply.

Core Competencies & Skills:

• High Emotional Intelligence: Ability to interact with individuals from diverse backgrounds with empathy, patience, and discretion.

• Exceptional Organizational Skills: Proven ability to manage multiple tasks, prioritize effectively under pressure, and meet deadlines in a fast-paced environment.

• Systems Proficiency: Advanced skills in MS Office (Word, Excel, Outlook). Experience with clinic management software or CRM systems is highly desirable.

• Meticulous Attention to Detail: Especially in data entry, billing, and compliance-related tasks.

• Professional Communication: Excellent verbal and written communication skills.

• Proactive Problem-Solver: A self-starter who can identify issues and propose effective solutions.

To support and promote children’s well-being through leading the Tinkle Friend Services, which include the helpline and chatline, developing resources to support children’s well-being through various channels. To lead the development of evidence-informed programme for children, educators/parents in the promotion of bully-free. Conduct rigorous assessment and provide basic psychosocial, behavioural interventions to children in need. The purpose is to ensure that child’s mental well-being is supported so that they can grow up strong and healthy.

• To provide supervision to the Tinkle Friend team and provide support to ensure child’s safety. 

• To develop, facilitate, monitor, evaluate and review services to address of bullying.

• To conduct analysis of the Tinkle Friend service to enhance the services and provide recommendations on initiatives that would support children’s wellbeing.

• Provide mental health check-ins to children and facilitate warm referrals  

• Maintain up to date case documentation

• Provide supervision and oversight of all high-risk cases

• To work collaboratively with child’s support networks-parents, educators and community partners to address the needs

• To support children in-risk identified on our helpline/chatline services

• Conduct risk assessment, safety planning and implement safety plans as appropriate.

• Liaise with agencies and make service referrals

• Advocate for children’s best interest

• Work closely with Research Department to develop/refine evaluation tools for programme

• To support HOD in agency-level work
  

Requirements:

• Degree in social work/counselling/psychology or in related discipline or Post graduate diploma in social work. 

• At least 5 years of experience working with children (6-13 years old), parents in counselling, casework, programme development and group work.

• At least 3 years of supervisory experience

• Supervisory experience

• Strong group work facilitation skills

• Strong ethical reasoning

• Programme development

• Case work and counselling skills

• Good written and oral communication

• Trained in CARG

• Trauma-informed

• Able to provide psychological first aid

• Possess knowledge of the social service and school landscape/resources

• Ability to conduct basic research and evaluation

• Able to conduct environmental scans and assess community needs

• Excellent interpersonal skills and a team player

• Strong engagement skills with various stakeholders. 

• Able to work independently and in a team

• Experienced in creative engagements for social service programmes in both virtual and face-to-face formats

• High levels of initiative
  

Other Requirements:

• Keen interest to work with children and the other systems in the child’s life (e.g. parents, educators, case workers, etc)

• An insightful and reflective team player

• High levels of initiative, adaptability and responsibility.

• Proficient in Microsoft, Canva or other design softwares

• Strong administrative skills

• High levels of initiative, adaptability and willingness to grow professionally with the organization

The Programmes Operations and Research Executive/Senior Executive, who is partnering the counselling team, will be responsible for executing holistic and targeted programmes/training initiatives to strengthen the counselling community and persons involved in the mental health space. 

He/She reports to the Assistant Manager, Programmes with matrix reporting to the Head, Resource Mobilisation.

Responsibilities and Tasks

·       End-to-end administration and operations of EMCC programmes, including course registrations, enrolments, material preparation, logistics planning, execution, and subsidy coordination with relevant government agencies.

·       Planning, marketing, and execution of both physical and virtual programmes (e.g. clinician trainings, mental health webinars, workshops, talks, peer support groups, performance arts events).

·       Oversee the programmes calendar to ensure all training programmes are running smoothly and in a timely manner.

·       Provide enthusiastic support in answering related incoming calls, appointment bookings, and administrative support for training programmes.

·       Collaborate closely with the finance team on payment tracking, invoicing, and fee collection for training programmes.

·       Track and housekeep programmes-related data (e.g., feedback, enrolment, attendance) to support accurate reporting, performance monitoring, and data-driven decision-making.

·       Analyse programmes-related data to identify key trends, strengths, and areas for improvement, using visual reports to deliver actionable insights that enhance programme impact.

·       May support relevant, high-quality research (quantitative and qualitative) for programmes design, grant applications, and organisational strategic development.

·       Other duties (e.g. client servicing) as assigned by the Executive Director and/or Head, Resource Mobilisation. 

Requirements: 

·       Polytechnic Diploma holder and above.

·       At least 3 years in an events or similar role. Experience in a charity is advantageous.

·       Fresh graduates with grit and willingness to learn are encouraged to apply.

·       Adept at big picture critical thinking and creative tactical execution.

·       Highly client-centric, meticulous, and proactive work ethic.

·       Good communication and interpersonal skills.

·       Ability to work independently and a good team player.

·       Proficient in Microsoft Office applications, especially Excel, PowerPoint, Word and Outlook and setting up virtual meetings using the various platforms. 

Core Competencies: 

·       Able to systematically research, analyse and solve problems using the range of resources and solutions available under limited budgets. 

·       Favouring innovation and development. Enterprising with a strong sense of business feasibility and viability, and a pursuit of quality excellence in all work undertaken. Creative and a good thinker. 

·       Excellent teamwork skills to ensure co-operative planning and working relationships are maintained with external stakeholders. 

·       Knowledge of counselling and mediation practice issues would be an advantage.