Total 114 Senior Executive level Customer Service job vacancies in BUKIT PASIR

• Position: Sales Administration Support Executive.
• Salary: RM 2800-4000.
• Location: Bandar Bukit Jalil, WPKL.

About the hiring company

This company, a subsidiary of a Public Listed Company, is a forward looking organization specializing in car/vehicle rental and business support services. They are the leading motor vehicle rental company since 1985,operating through 5 branches throughout Malaysia with more than 400 vehicles/trucks.

About the role/job

The role is primarily office based where the incumbent will be responsible for providing administrative support role to the overall business operations and sales activities. The role is challenging as you will handle a variety of responsibilities ranging from generating documents to attending to customers requests. The job would suite a matured outgoing person who enjoys a highly diverse work environment, can easily handle a wide range of customers and suppliers.

Job Requirements: candidate profile

The successful candidate should fulfill the following criteria/requirements:

-Malaysian female; matured; recent enthusiastic retirees will be duly considered.

-Possess minimum a Diploma qualification in business related discipline or any other disciplines.

-Strong verbal and written communication skills; must be proficient in English,BM and Mandarin; Mandarin speaking ability is necessary to interact/liaise with China business clients in Malaysia.

-Intermediate computer skills, including Microsoft Office and internet applications.

-Have flexible approach to work and be able to work well on own initiative.

This permanent position offers an excellent remuneration salary package depending on ones' attributes and experience. Recently retirees who are willing and fit to take on this role will be duly considered. However, all applicants must forward a comprehensive CV in Word format.

APPLICATION TO THIS JOB

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online via JOBSTORE by clicking the apply button to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my 

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

Social Worker (FSC, Queenstown)

CASEWORK AND COUNSELLING:

• Manage case referrals and active cases
• Conduct assessment, planning and intervention for cases as well case conferences with partners.
• Participate in networking and case management meetings.
• Document and evaluate case outcomes.
• Develop and review appropriate intervention strategies.
• Ensure reports on cases are submitted in a timely manner.

INFORMATION AND TRIAGE

• Refer clients to appropriate agencies for further intervention.
• Part of the Intake & Triage Team to conduct intake assessments for new intakes based on the practice standards of the Code of Social Work Practice and Practice Guide.

COMMUNITY WORK

• Network with other organizations and stakeholders.
• Community Needs Assessment.

GROUP WORK

• Be part of the programme team for 1 of the Group Work programmes conducted at the FSC.

Job Requirements

• Degree or Graduate Diploma in Social Work
• Fresh graduates in Social Work are welcome to apply; previous experiences via internships or placements in related areas of work will be considered
• Social Work education and understanding of social work values and ethics
• Understanding of work with vulnerable populations i.e. low-income families

Please apply via Care Corner Career Portal.

Thank you for your interest and application. We regret that only shortlisted applicants will be notified for interview. If you need assistance, contact our talent acquisition team at joinus@carecorner.org.sg.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.We are looking for F&B Reservations Executive to join our team!

Job Responsibilities

• To be familiar with Shangri-La Hotels and Resorts’ policies and procedures and be well-versed with the facilities and services offered by the hotel. To “master” the product in terms of rates, layout and physical attributes, breakdown / configuration, benefits and amenities etc. 
• Managing all reservations handling and process; proficient in operating the various reservations systems and equipment. To provide prompt, courteous and efficient service at all times. To answer the phone within three rings. 
• To upsell whenever possible to maximize occupancy and revenues ensure that all reservations are entered accurately and “mesh” update maintained consistently and to be aware of book-out status and need periods to maximize sales opportunities.
• To alert the Reservations Manager of sudden changes in occupancy levels and advise the Reservations Manager of any deviations in rate applications or reservations arrangements.   
• Handle incoming reservations requests / correspondence, confirming or regretting on the day received and manage the hotel’s credit policies to effectively handle and process billing requirements. 
• Carries out other special projects/tasks assigned by supervisors  

Job Requirements

• Minimum O Levels with at least 2 year of relevant working experience  
• Strong customer service mindset with the ability to handle enquiries professionally and courteously.
• Good phone etiquette and confident in managing high call volumes and emails 
• Proficent in MS Words, Excel and PowerPoint

Project Overview

This project aims to develop a real-time blood analysis and diagnostic platform using an integrated microfluidic chip. This platform uses precision microfluidic technology to process and profile the biological activity of white blood cells which is related to a host of inflammatory conditions ranging from diabetes, sepsis to leukemia. The platform developed will enable point-of-care diagnosis of diseases and this project will accelerate the platform from bench to bedside through the development, deployment and testing of clinical samples.

This Engineering position offers a rare opportunity to bridge the gap between laboratory discovery of new technologies and real-world implementation of clinical deployment and testing. 

Responsibilities

The engineer is responsible for the design, prototype, manufacturing and testing of the medical device. This involves the use of with computer-aided design prototyping, setting specifications and assembly of mechnical/electrical components, testing and deployment of device for field testing.

Responsibilties include:

- To work closely with a team of clinical, mechanical/software engineers and data scientist for the medical device design and prototyping. Gather feedbacks on prototype designs by end-users.

- To Validate designs by analysing data gathered from component or system level testing. Use benchmarking techniques to characterise component and device performance.

- To ensure proper documentation of design history files and standardization of data storage for reports, presentations, technical and administrative documents.

- To source for vendors and components to ensure manufacturability and cost of medical device.

- To support the team for maintenance of equipment, inventory and purchases.

Requirements

- Bachelors/Masters in Mechanical, Electrical, Biomedical Engineering with at least 1 years of experience in hardware prototyping and/or microfluidic operations.

- Rapid prototyping experience in areas such as 3D printing, laser cutting, CNC, injection molding, microcontroller/microprocessor programming and relevant skills in embedded system.

- Prefered experience in commercial manufacturing, R&D project management and hardware testing/certification.

- Excellent debugging skills and strong ability to root cause, isolate and solve software/hardware system issues.

- Fluent in C++, Python (3.X) and relavent coding languages for software-hardware integration.

- A desire to deliver a quality and innovative medical diagnostic product that improves many people’s lives.

- Good communication and managing skills are important to work with colleagues efficiently in addition to creativity to solve problems and find improvements on products and processes already in place.

- Required experience and knowlegde to read or write scientific publications, patent search, schematics and data sheets for hardware components.

- Able and commited to work in Singapore. Willing to commute and meet regularly with vendors and collaborators at NUS, NUH, and partnering hospitals.

- Strong documentation and writing skills

- A desire to deliver a quality and innovative medical diagnostic product that improves many people’s lives.

Relevant Skills

2D/3D Computer Aided Designs, C++, Python, Operating CNC/3D printers, basic use of machine tools, electronics circuit design, Github 

To apply, please visit our website at: https://portal.smart.mit.edu/careers/career-opportunities

Interested applicants are invited to send in their full CV/resume, cover letter and list of three references (to include reference names and contact information). We regret that only shortlisted candidates will be notified.

About the Role

We are looking for a detail-oriented and adaptable Office Admin Executive to support our daily office operations and HR shared services. This is a dynamic role where you will handle both administrative duties and HR processes, including employee records, insurance and training coordination.

What You’ll Do

1.     Office Administration

• Manage day-to-day office operations, supplies, and documentation

• Oversee stationery and pantry supplies (ordering, stocking, inventory)

• Process Purchase Requisitions (PR), Purchase Orders (PO), and manage invoices

• Coordinate with vendors and supervise office cleaning services

• Handle issuance and tracking of corporate apparel (e.g., T-shirts, jackets)

• Administer office access, passes, and locker assignments

• Support meetings, scheduling, and general coordination

2.     HR Shared Services

• Handle WICA claims and insurance administration

• Manage employee insurance enrolment, claims, and renewals

• Maintain and update employees’ claims and records

• Coordinate Long Service Awards (tracking eligibility, certificate printing, distribution)

• Ensure HR documentation is accurate and compliant

3.     Training Administration

• Manage course registrations and liaise with training providers

• Maintain training records and track completion

4.     Reporting & Documentation

• Prepare and maintain administrative and HR reports (e.g., training records, claims tracking)

• Ensure proper filing and documentation for audit and compliance purposes

• Any other duties as assigned.

What We’re Looking For

Qualifications, Skills & Attributes

• Min Diploma in Business Administration, HR, or related field

• Strong organizational skills with attention to detail

• Adaptable and able to thrive in a fast-paced environment

• Good communication and interpersonal skills

• Proactive, reliable, and hands-on

• Able to handle high-volume administrative tasks with accuracy

• Strong sense of responsibility and confidentiality

• Comfortable working with different stakeholders and vendors

• Proficient in Microsoft Office (especially Excel); HR system experience is a plus

Job Description

Corporate Intelligence & Security Management (CISM) is looking for committed and professional Senior Security Officers to support operations within a Corporate Security Operations Centre (SOC) environment.

The successful candidate will play a key role in maintaining site security through access control, screening operations, incident management and customer service excellence.

Key Responsibilities

• Perform access control duties for staff, visitors and contractors.

• Manage visitor registration and contractor access processes.

• Support Security Operations Centre (SOC) activities and monitoring functions.

• Carry out security escorts when required.

• Respond appropriately to incidents, emergencies and security concerns.

• Prepare accurate incident reports and daily occurrence documentation.

• Enforce site security policies, procedures and safety requirements.

• Provide professional customer service to clients, visitors and stakeholders.

• Support operational requirements as assigned by supervisors and management.

Requirements

• Possess a valid PLRD Security Officer License.

• Hold a valid CSSPB certification (Security Screening of Person & Bag Check).

• Relevant security experience will be advantageous.

• Good communication and interpersonal skills.

• Good computer literacy and report writing skills.

• Able to work independently and as part of a team.

• Positive work attitude with a strong sense of responsibility.

• Professional appearance and conduct.

• Able to perform rotating 12-hour shifts, including weekends and public holidays when rostered.
  

  Why Join Us

  • Above PWM salary package.
  • Performance bonus of up to 1.5 months' basic salary.
  • 5-day work week.
  • Corporate Security Operations Centre environment.
  • Structured training and development opportunities.
  • Career progression opportunities.
  • Professional and supportive management team.
  • Stable employment with a growing security organisation.

Responsibilities:

• New Device Introduction: Perform tape-out/tooling operations for customer design database and achieve the goal of first pilot success.
• Project coordination: Customer interface and cross department coordination with seamless communications.
• Manage conference calls, meetings and customer visits with professional presentation skills and logistics arrangement for project success.
• Project management: Documentation, summary, meeting minutes and ability to recap keynote of meetings for management team review.

Requirements:

• MS or Bachelor degree in Electrical engineering or relevant.
• At least 5 years of fab working experience and process integration engineering background is preferable.
• Good knowledge in wafer process flow, semiconductor device physics, wafer foundry service flow.
• Strong in problem solving and project management skills.
• Excellent personality, good interpersonal skills, self-motivated, well-organized and able to perform under pressure.

ASSISTANT OPERATIONS EXECUTIVE 1

PILOTAGE SERVICES DEPARTMENT (MISSION COMMAND CENTRE)

PSA MARINE (PTE) LTD

[This is a full-time permanent role.]

Keen to be part of the team that provides essential maritime services to the Port of Singapore, the world's busiest container transhipment hub?

Assistant Operations Executives play a crucial role in providing excellent service levels and deploying marine resources within Singapore waters!

• Take leadership in the planning and deployment of pilotage, harbour towage and waterboat resource to support 24/7 operations of the busiest port in the world;
• Uphold the efficiency of company’s services which is part of Singapore maritime ecosystem;
• Directly communicate with vessels to coordinate arrival and service timings; and
• Attend to all customer queries and request new orders, amendments and cancellations.

The successful candidate shall preferably:-

• Possess at least a Diploma or equivalent;
• Have good communication and interpersonal skills;
• Be able to remain calm and make logical decisions under stress and emergency circumstances;
• Candidates with prior experience in operations planning will be considered favourably; and
• Be willing to perform overnight shift work

*New hires will be eligible for a sign-on bonus of up to S$3,500. Terms and conditions apply.

*New hires will be eligible for allowances, and productivity incentives upon commencement of shift work.

About the Role

We are looking for a customer-focused and results-driven Senior Executive / Executive – Customer Service to join our Sales & Marketing team.

In this role, you will play a key part in driving sales growth, enhancing customer satisfaction, and supporting business development initiatives. You will work closely with customers, suppliers, and internal stakeholders to deliver excellent service while achieving sales and profitability targets.

This is an exciting opportunity for individuals who enjoy building strong customer relationships, solving problems, and contributing to a dynamic and fast-paced industrial solutions business.

Key Responsibilities

Customer & Sales Support

• Manage customer enquiries, quotations, and order fulfilment activities.
• Prepare competitive quotations and follow up to secure customer orders.
• Advise customers on product specifications, stock availability, and delivery schedules.
• Identify opportunities for cross-selling and up-selling products and services.
• Negotiate pricing and commercial terms with suppliers and principals.
• Review customer purchasing trends and sales performance to support business growth.

Order Management

• Process sales orders accurately and efficiently.
• Coordinate with suppliers, logistics providers, and internal departments to ensure timely deliveries.
• Monitor outstanding orders and proactively update customers on order status.
• Process invoicing and ensure billing accuracy.

Customer Relationship Management

• Visit customers to understand their operational needs and business requirements.
• Build and maintain strong relationships with existing and potential customers.
• Update and maintain customer information in CRM systems.
• Support customer retention and business expansion initiatives.

Problem Resolution

• Handle customer feedback, complaints, returns, and service issues professionally.
• Coordinate with relevant departments to resolve issues promptly.
• Ensure customer satisfaction throughout the resolution process.

Team Development (Senior Executive Role)

• Guide and mentor customer service team members.
• Share best practices and drive continuous improvement initiatives.
• Support capability development and team performance enhancement.

Requirements

Qualifications

• Minimum Diploma in Business, Engineering, Customer Service, Sales & Marketing, or related disciplines.
• Fresh graduates are welcome to apply for Executive positions.
• Candidates with 5 years or more relevant experience may be considered for Senior Executive positions.

Skills & Experience

• Sales-oriented with strong customer focus instinct
• Independent and self-motivated with a strong sense of responsibility.
• Excellent communication, negotiation, and interpersonal skills.
• Good analytical, problem-solving, and decision-making abilities.
• Experience in sales support, order processing, or customer service functions.
• Adaptability to Emerging Technologies (e.g: AI)
• Familiarity with ERP and CRM systems will be an advantage.
• Engineering or technical product knowledge is an advantage.
• Ability to work effectively in a fast-paced and dynamic environment.

What We Offer

• Opportunities for career growth and professional development.
• Collaborative and supportive work environment.
• Continuous learning and development opportunities.

If you are passionate about customer service, enjoy building relationships, and thrive in a dynamic environment, we would love to hear from you. Apply now and be part of our growing team!

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers/ patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic's operational and procedural area readiness based on desired service standards.
• Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider's information for billing.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents.
• Attend to any requests, emails and phone enquiries.
• Assist clinic manager in administrative duties.
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills.
• Able to multitask and work in a fast-paced environment
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

 If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Job Description:

Facilities & Maintenance Management

1) Oversee the daily upkeep, repairs, and maintenance of hostel buildings, rooms, common areas, and equipment.

2) Conduct regular inspections to identify maintenance needs, safety hazards, and areas for improvement.

3) Coordinate and supervise repair work with in-house technicians and external contractors.

4) Manage inventory of furnishings, fixtures, and maintenance supplies.

5) Ensure 24/7 functionality of critical services (electricity, water, heating/cooling, WiFi).

Housekeeping & Cleanliness

1) Supervise the housekeeping team to ensure high standards of cleanliness and hygiene in all areas.

2) Implement and monitor cleaning schedules and checklists.

3) Manage laundry facility operations and linen supply.

4) Enforce cleanliness policies in common kitchens, lounges, bathrooms, and outdoor areas.

Health, Safety & Compliance:

1) Ensure facility complies with all health, safety, and fire regulations.

2) Conduct regular fire drills and safety trainings for staff and residents.

3) Maintain first-aid supplies and emergency response protocols.

4) Keep accurate records of incidents, maintenance logs, and inspection reports.

Student Support & Communication:

1) Serve as a primary point of contact for students regarding facilities-related issues.

2) Address resident complaints or requests in a timely and professional manner.

3) Communicate policies and updates regarding facilities, maintenance schedules, or disruptions.

4) Foster a respectful and community-oriented living environment.

Administration & Reporting

Prepare monthly reports on maintenance activities, expenditures, and incident summaries.

Requirements

• Minimum diploma or relevant working experience in hospitality / hostel / operations

• Able to converse in Mandarin to communicate effectively with our residents and their families

• Basic English communication skills

• Patient, service-oriented, and comfortable interacting with elderly guests

• Willing to work weekends or shifts when required

JOB RESPONSIBILITIES:

Front Desk

• Ensure excellent service standards, respond efficiently to customers’ needs and maintain a high level of customer satisfaction.

• Handle and resolve our patient’s enquiries and/or feedback in a professional and tactful manner, including answering of phone calls.

• Be accountable for overall Quality of Service and Patient Satisfaction rate.

• Identify opportunities to recommend suitable treatment plans to our patients.

• Perform all front-desk routine matters, such as registration, scheduling of appointment, processing payments and handling email and SMS enquiries.

• Communicate new initiatives to patients in a professional and tactful manner.

• Handle, process and record all inbound calls, responses, enquiries and customer interactions

  from various referral sources, social media platforms and direct call-ins for new patient

  appointment bookings.

REQUIREMENTS:

• Preferably with 2 years of relevant experience in healthcare or similar capacity.

• Possess strong communication skills, patient and genuinely excited to help customers.

• Able to multi-task, problem-solve and manage time efficiently.

• Customer-oriented with passion in serving customers.

• Independent player and is motivated to complete any task without much supervision.

• Excellent telephone etiquette.

• xperience in healthcare or service-related industries is an advantage.

JOB DETAILS:

• 5 working days with 2 off days!

• 40 working hours per week.

JOB BENEFITS:

• Exciting career progression!

• Long service cash awards. Up to $2,000!

• Medical & Dental benefits.

• 14 days Annual Leave (Can increase up to 18 days)

• Additional leaves (Birthday, Marriage etc.)

• Performance bonus.

LOCATIONS: Central and west location available

About us

Achievers Dream Learning Centre is a dedicated education provider who is passionate about supporting students and families on their educational journey, and our mission is to provide accessible, engaging, and effective educational services. We pride ourselves on creating a supportive environment where both our staff and students can thrive.

About the role

We are seeking a Customer Service Executive (Call Centre) to join our team at Achievers Dream Learning Centre in the Bukit Timah Central Region. This is a contract to full-time position that plays a vital role in delivering good customer experiences to our students, parents, and educational partners. As a Customer Service Executive in the education industry, you will be the first point of contact for inquiries relating to our programmes, enrollments, course information, and student support services. This role is essential in maintaining our reputation for outstanding customer service and ensuring that every interaction reinforces our commitment to educational excellence.

Key responsibilities

Parent Communication & Enquiries

• Handle incoming and outgoing calls, WhatsApp messages, and enquiries from prospective and existing parents.

• Provide accurate information about the centre's programmes and schedules.

• Address parents' questions and concerns in a professional and empathetic manner.

Student Enrolment & Lead Follow-Up

• Follow up with prospective parents who have expressed interest in the centre's programmes.

• Encourage parents and students to attend diagnostic consultations, trial lessons, and centre visits.

• Guide parents through the enrolment process and assist with registration matters.

• Maintain timely follow-up with leads and ensure no enquiries are missed.

Customer Service & Relationship Management

• Understand parents' concerns and learning goals for their children.

• Handle objections professionally and confidently.

• Provide a positive customer experience throughout the enquiry and enrolment journey.

• Escalate complex cases appropriately when required.

Administrative Support

• Update customer records and notes accurately in the system.

• Track enquiries, appointments, consultations, and enrolments.

• Support the operations team with customer-related administrative matters when required.

What we offer

At Achievers Dream Learning Centre, we believe in supporting our team members to succeed. We offer a range of benefits designed to enhance your professional experience and work-life balance. We provide ongoing training and development to ensure you have the skills and knowledge needed to excel in your role. Our supportive work environment encourages collaboration and personal growth, and we value the contributions of every team member.

Apply now

If you are a customer-focused professional with a passion for delivering excellent service in the education industry, we would like to hear from you. Please submit your resume, a cover letter, and any relevant certifications to the Achievers Dream Learning Centre recruitment team. Join us in making a difference in students' lives whilst building a rewarding career in education support services!

You will be part of the research team under the Heart Protection theme at the National Heart Research Institute of Singapore (NHRIS), National Heart Centre of Singapore (NHCS), dedicated to developing innovative strategies to prevent and treat heart injury. Our multidisciplinary group integrates cardiovascular biology, nanotechnology, drug delivery, disease modelling, and translational science, collaborating closely with clinicians, engineers, and scientists across NHCS and Duke–NUS to accelerate the development of therapies from bench to bedside. Our team culture values rigour, teamwork, innovation, and translational impact, offering a dynamic environment for scientific growth.

You will support ongoing research projects in therapeutic development and contribute to a range of molecular experiments and formulation work, including RNA synthesis, modification, and purification, as well as the preparation and optimisation oflipid nanoparticles (LNPs) and other delivery formulations. You will also conduct in vitro assays encompassing cell culture, molecular analysis, and characterisation, alongside in vivo validation work.

Beyond experimental responsibilities, you will maintain accurate laboratory records and ensure proper documentation throughout. You will support general lab operations — including reagent preparation, equipment maintenance, and purchasing — while working collaboratively as part of a multidisciplinary team.

Jobrequirements:

• Bachelor’s degree in chemistry/ Materials Science, Molecular Biology, Biomedical Science, or related fields

• At least 2 years’ experience either in RNA therapeutics/ RNA synthesis/ RNA biology, or in Chemical synthesis/ LNP delivery

• Strong hands-on laboratory skills and experimental troubleshooting ability

• Good communication and organisational skills

• Documented proof of:

(i) Measles (or MMR - Mumps, Measles and Rubella) vaccination or serological evidence of measles immunity; and

(ii) Tdap (Tetanus, Diphtheria and Pertussis) vaccination received within the last 10 years, as required for all healthcare workers under the Healthcare Services Act. Applicants without these vaccinations may apply if they commit to completing the required vaccination(s) before work commencement, upon successful job offer.

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The position requires engineer to carry out tasks related to the support of broadcast and broadcast IT related equipment and systems, including activities such as manning of support hotline, system diagnosis, remediation and monitoring, system administration, patching and preventive maintenance. In addition, the position is required also to support the planning and implementation of broadcast IT system projects.

• Provide technical support to broadcast equipment and systems in News Studios & News Post Production and asset management system, Outside Broadcast production van, News Room Computer System and etc.
• Document, communicate, collaborate, and handle fault incidents
• Assess system vulnerabilities and provide guidance, remediate and mitigate any reliability and security risks
• Perform troubleshooting and repair of broadcast equipment and system.
• Perform preventive and corrective maintenance broadcast and IT equipment.
• Work with different business units to provide technical solutions to enhance existing operation and setup
• Evaluate and recommend new broadcast IT equipment and system.
• Support project implementation of broadcast IT system and infrastructures including the support in drafting of technical specifications and costings documentations.
• Perform shift and standby duty to support broadcast system and infrastructures.

• Degree in Information Technology, Information Systems, IT Security or equivalent. CCNA, Certification in Information Technology networking field is an advantage.
• Candidate without the required academic qualifications but with at least 3 years of relevant experience in IT, Broadcast or Media Production related field are welcome to apply.
• Microsoft certifications such as MCSA preferred
• Project management experience preferred.
• Basic understanding of cloud / enterprise system architecture
• Network troubleshooting skills of IT devices maintenance and experience with management and configuration of networking devices (switches, routers, firewalls) will be preferred.
• Perform shift and standby duty to support broadcast system and infrastructures.