Total 15 Fresh/Entry Level Customer Service job vacancies in Hope Valley

Description:

We are seeking a proactive and customer-focused individual to join our team as a Customer Service Executive. In this role, you will be responsible for handling customer enquiries and maintaining a high level of customer satisfaction and service quality will be a key priority.

Working Location: Menara MBMR, Mid Valley (accessible by LRT Abdullah Hukum & KTM Mid Valley)

Working Arrangement: Rotational shift-based (5 working days per week)

Shift Arrangement: Monday to Friday or Friday to Tuesday

Weekend: Work-From-Home

Working hour: 9am-6pm or 12pm-9pm (include 1 hour break)

Key Responsibilities

• Handle Customer enquiries via Tiktok, Shopee, Lazada, and social media.
• Respond to enquiries professionally and promptly.
• Assist customers with order, delivery and product-related questions.
• Coordinate with internal team for order or issue resolution.
• Maintain good customer satisfaction rate and service quality.

Skills & Qualifications

• Minimum 1-2 years of customer service or e-commerce experience preferred.
• Able to read and write (type) in Bahasa Malaysia & Chinese & basic English.
• Fresh graduated are welcomed to apply.
• Shift work on weekday & weekends.
• Good communication skills and basic computer / e-commerce platform knowledge.

• Medical Allowance
• Meal Allowance
• EPF, SOCSO & EIS contribution
• All gazetted holidays in Wilayah Persekutuan Kuala Lumpur
• Annual leave from 14 days
• Nearby public transport
• Free snacks
• Young & open culture

描述：

我們正在尋找一位積極主動、以客戶為中心的人才加入我們的團隊，擔任客戶服務專員。在這個職位上，您將負責處理客戶諮詢，保持高水準的客戶滿意度和優質服務是您的首要任務。

工作地點：Menara MBMR，谷中城（可搭乘輕軌 Abdullah Hukum 和電動火車谷中城站抵達）

工作安排：輪班制（每週工作5天）

工作時間安排：週一至週五或週五至週二

週末：居家辦公

工作時間：上午9點至下午6點或中午12點至晚上9點（含1小時休息時間）

主要職責

• 透過 TikTok、Shopee、Lazada 和社群媒體處理客戶諮詢。
• 專業及時回覆問詢。
• 協助顧客處理訂單、配送及產品相關問題。
• 與內部團隊協調解決訂單或問題。
• 保持良好的客戶滿意度和優質服務。

技能與資格

• 至少1-2年客戶服務或電子商務經驗者優先考慮。
• 能夠讀寫（打字）馬來語、中文和基本英文。
• 歡迎應屆畢業生申請。
• 平日和週末均需輪班。
• 良好的溝通能力和基本的電腦/電子商務平台知識。

• 醫療津貼
• 伙食補貼
• 公積金 (EPF)、社保 (SOCSO) 和就業保險計劃 (EIS) 繳款
• 吉隆坡聯邦直轄區的所有公告假期
• 年假14天起
• 附近公共交通
• 免費零食
• 年輕開放的文化

• Responsible for setting up, installing, and troubleshooting of semiconductor equipment at customer sites.
• Responsible for providing pre and post sales technical support to service and upgrade equipment.
• Assist in technical training for customers on setup, operations and maintenance.
• Build and maintain strong customer relationship.

Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Organizes travel arrangements including hotel, hire car and visa, work permits, where required.
• Updating of travel data files, personnel data base, controlled documents
• To support sales engineers/customers in providing all quotations
• Assist in monitoring and updating job forecast schedule
• Occasionally required to work outside the normal office hours or weekends (home base or office) due to changing service demands.
• Assisting other team members as required

Requirements:

• Someexperience of using ERP systems / strong Microsoft Excel skills
• Salesand purchase ledger input experience
• Understanding and appreciation of working with ISO9001 quality system

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Responsibilities

• Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests
• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners
• Manage customer feedbacks/complaints with a good closure within the operational turnaround time
• Ensure unresolved issues over the counter are promptly followed up within stipulated time
• Assist with other ad-hoc duties assigned

Requirements

• Diploma/Degree in any relevant disciplines
• Proficient in MS Office

Interested applicants please email your resume to meganng@recruitexpress.com.sg

Megan Ng Su Ting (CEI No.: R23115059)

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Duration: 1-year contract

Salary: $1900 - $2600

Location: Queenstown

Working Hours: 3 rotating shifts

Morning: 8am end between 4pm to 6pm
Afternoon: start between 11am to 1pm and end between 7pm to 9pm
Night: 8pm to 8am

Job Scope:

• Provide general patient care including hygiene support, assisted bathing, feeding, mobility assistance, and responding to patients’ needs
• Assist in clinical procedures such as monitoring vital signs, conducting basic tests (ECG, blood glucose), specimen collection, and supporting nursing/medical procedures
• Support patient admissions, discharges, and transfers, including documentation, coordination, and patient orientation
• Manage patient interactions and ward coordination, including handling calls, visitor management, and communication with departments and next-of-kin
• Perform administrative and clerical duties such as maintaining medical records, updating patient information, and coordinating logistics and supplies
• Ensure smooth ward operations through inventory management, portering, housekeeping, safety checks, and participation in process improvement initiatives

If interested, please send updated resume via email  biohealth@recruitexpress.com.sg 

Melissa Zhang Zhiqi (Mezzo)

(CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

biohealth@recruitexpress.com.sg

Great opportunity to start a career in healthcare with hands-on patient interaction!! Training Provided.

Duration: ASAP – Feb 2027
Location: Queenstown
Salary: $11-12/ hr
Working Hours: Mon- Fri 8am – 5pm and 11am – 8pm, Sat 8am – 5pm (one weekday and Sunday off)

Job Scope:

• Conduct bedside financial counselling to patient/NOK, detailing estimated hospital charges, applicable subsidies and available financial assistance programs.
• Assist patients to complete the various mode of payment forms.
• Facilitate the collection of deposits and outstanding balances from inpatient accounts, adhering to hospital policies
• To be able to explain and advise patient/NOK regarding various national healthcare forms, their requirements and necessary supporting documentation needed

Job Requirements:

• Minimum GCE 'A' Level/Diploma in any field
• No experience as training will be provided

If interested, please send updated resume via email  biohealth@recruitexpress.com.sg 

Melissa Zhang Zhiqi (Mezzo)

(CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

biohealth@recruitexpress.com.sg

Location: Science Park
Salary: $2000 - 2800 (Depending on experience)
Duration: Full Time

Job Scope:

Support start-up, contract maintenance and other service activities with emphasis on safety and protection.

• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.

• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.

• Manage all orders efficiently until fulfilment stage, by working closely with Service team.

• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.

• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.

• To provide support to other service activities that may be assigned in the course of work

• Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.

• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Job Requirements:

• Min. Diploma in Engineering or any relevant field
• No experience as training will be provided

Interested applicants please submit their detailed resumes via email to melissa@recruitexpress.com.sg

All applications and personal information received will be treated with the strictest confidence.

Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
EA Licence No.: 99C4599

1 Support customers and ensure customer satisfaction by

- Providing prompt & relevant technical / information assistance to each customer

- Gather & communicate customers’ feedback concerning product quality, delivery & services to management

- Highlight / initiate / lead / execute customer satisfaction activities with other departments

2 Adhere and abide with all Customer rules, compliance, quality and safety policies

- Ensure & practice good housekeeping

- Observe all safety rules of the company and at customer premises

- Exercise safety precautions

- Use approved, safe methods & procedures while working in the factory premises

3 Perform failure analysis and prepare failure analysis report for each defective product

- To receive training for competency to perform failure analysis

- Correctly identify & verify all defective products

4 Defect & Crisis Management

- Lead & execute control & containment activities in the event of quality trouble

- Be familiar with & exercise proper trouble escalation, if the need arises

- Perform on-the-job task when appropriate (as per training planning)

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

1 Support customers and ensure customer satisfaction by

- Providing prompt & relevant technical / information assistance to each customer

- Gather & communicate customers’ feedback concerning product quality, delivery & services to management

- Highlight / initiate / lead / execute customer satisfaction activities with other departments

2 Adhere and abide with all Customer rules, compliance, quality and safety policies

- Ensure & practice good housekeeping

- Observe all safety rules of the company and at customer premises

- Exercise safety precautions

- Use approved, safe methods & procedures while working in the factory premises

3 Perform failure analysis and prepare failure analysis report for each defective product

- To receive training for competency to perform failure analysis

- Correctly identify & verify all defective products

4 Defect & Crisis Management

- Lead & execute control & containment activities in the event of quality trouble

- Be familiar with & exercise proper trouble escalation, if the need arises

- Perform on-the-job task when appropriate (as per training planning)

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

1 Support customers and ensure customer satisfaction by

- Providing prompt & relevant technical / information assistance to each customer

- Gather & communicate customers’ feedback concerning product quality, delivery & services to management

- Highlight / initiate / lead / execute customer satisfaction activities with other departments

2 Adhere and abide with all Customer rules, compliance, quality and safety policies

- Ensure & practice good housekeeping

- Observe all safety rules of the company and at customer premises

- Exercise safety precautions

- Use approved, safe methods & procedures while working in the factory premises

3 Perform failure analysis and prepare failure analysis report for each defective product

- To receive training for competency to perform failure analysis

- Correctly identify & verify all defective products

4 Defect & Crisis Management

- Lead & execute control & containment activities in the event of quality trouble

- Be familiar with & exercise proper trouble escalation, if the need arises

- Perform on-the-job task when appropriate (as per training planning)

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

1 Support customers and ensure customer satisfaction by

- Providing prompt & relevant technical / information assistance to each customer

- Gather & communicate customers’ feedback concerning product quality, delivery & services to management

- Highlight / initiate / lead / execute customer satisfaction activities with other departments

2 Adhere and abide with all Customer rules, compliance, quality and safety policies

- Ensure & practice good housekeeping

- Observe all safety rules of the company and at customer premises

- Exercise safety precautions

- Use approved, safe methods & procedures while working in the factory premises

3 Perform failure analysis and prepare failure analysis report for each defective product

- To receive training for competency to perform failure analysis

- Correctly identify & verify all defective products

4 Defect & Crisis Management

- Lead & execute control & containment activities in the event of quality trouble

- Be familiar with & exercise proper trouble escalation, if the need arises

- Perform on-the-job task when appropriate (as per training planning)

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Duration: Till End May 2026
Working hours: 5.5days office hours, every Sat half day
Location: Hougang

Salary: $10/hr

Jobscope:

• Attend to patient’s queries and help patient to navigate through our healthcare system.

• Provide special assistance such as wheelchair to patient as and when required.

• Observe and tag fall risk patients, issue facemask and measure temperature for patients with flu and fever.

• Promote and educate patient on the use of Self-Service Kiosk and mobile applications.

• Assist or perform height, weight and blood pressure measurement on patients when required.

• Assist patient with way-finding and general enquiries.

• Assist eligible-patient in completing medical questionnaire.

Job Requirements:

• Min. A level/ Diploma in any field
• No experience as training will be provided
• To be fully vaccinated

Interested applicants please submit their detailed resumes via email to biohealth@recruitexpress.com.sg

All applications and personal information received will be treated with the strictest confidence.

Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
EA Licence No.: 99C4599

• Perform Documents, tracks and reports the flow of daily orders for Channel Partners and Inter-companies as well as end users.

• Creates and consolidates outbound deliveries, Transportation Unit, for STOs and sales in SAP (ECC and EWM).

• Order Entry for Channel Partners and Inter-company.

• Creates export documentation.

• Performs PDO process in SAP.

• Coordinates and schedules all customer shipments for instrumentation and spare parts, and supply center orders.

• Daily follow-up on POD’s. Ensure/initiate action when no POD is received.

• Reporting on KPI including daily reporting of on time shipments, reported errors and missed shipments.

• Releasing shipment orders, preparing export documentation, coordinate special deliveries. Work with CS to review problem orders.

• Place purchase requisitions for indirect supplied and perform monthly accruals for same.

• Coordinates the flow of goods, including exception management, re-routing, expediting, and other actions required to meet expected lead times or other customer service requirements.

• Provides detailed analysis of end to end performance. Documents, tracks and reports the flow of daily orders transferred to the warehouse and delivered to the end customers.

• Supports reverse logistics and flow of RMAs (return material authorization) from customer to return center.

• Point of contact for order status inquiries from internal stakeholders and external service providers.

• Initiates and reviews PGI (Post Good Issue). Ensuring all shipment orders are completed and closed in SAP.

• Ensures export/import documentation is accurate and complete in the system.

• Track shipments of goods throughout the supply chain.

• Support warehouse activity as needed.

• Report all perceived hazards to Distribution Manager.

• Ensure compliance to GDPMDS/ISO/Risk Assessment requirements.

What You Bring:

• Bachelor's Degree or equivalent

• Entry level / 1-2 year's working experience in Customer Service or Inventory Management Environment.

• Knowledge of SAP

For interested candidates, please submit your latest resume to jacquelinefong@recruitexpress.com.sg

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd

Company Reg. No. 199601303W

EA License Number: 99C4599

Location: Woodlands
Duration: Till End June 2026
Salary: $10/ hr
Working Hours: 5.5days office hours

Job Scope:

• Attend to patient’s queries and help patient to navigate through our healthcare system.

• Provide special assistance such as wheelchair to patient as and when required.

• Observe and tag fall risk patients, issue facemask and measure temperature for patients with flu and fever.

• Promote and educate patient on the use of Self-Service Kiosk and mobile applications.

• Assist or perform height, weight and blood pressure measurement on patients when required.

• Assist patient with way-finding and general enquiries.

• Assist eligible-patient in completing medical questionnaire.

Job Requirements:
• Min. A level/ Diploma in any field
• No experience as training will be provided

Interested applicants please submit their detailed resumes via email to melissa@recruitexpress.com.sg

All applications and personal information received will be treated with the strictest confidence.

Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
EA Licence No.: 99C4599