Total 3 Internship level Customer Service job vacancies

About the Company:

We work with the human side of performance knowing that no matter how good your systems and processes are, the effectiveness of your people is the true differentiator between running a successful business and spending every day just keeping the business afloat. BASK achieves this through consultation to identify key issues, root cause analysis to determine what must change, intervention design and delivery.

This is not your typical internship - it's a great opportunity to dive into world of entrepreneurship, working in projects and contribute fresh ideas!! We’re looking for a motivated intern to join our team and gain hands-on experience in an entrepreneurial environment.

Minimum 3 months, longer-term commitment preferred.

Role & Responsibilities:

• Provide administrative support and assist with business operations.
• Help manage projects, ensuring timelines are met and stay on course. Ensure smooth running projects and client's objectives are met.
• Contribute creative ideas to help and reach out to our clients.
• Manage internal and external stakeholders/vendors.
• Support Director with clients’ meetings

Who We're Looking For:

• A current student or recent graduate (e.g. Business, Marketing, HR) who is eager to learn and grow.
• A team player who is curious, driven and pro-active to explore & ideate - We value your voice and perspective!
• Passionate about business, learning and sustainability.
• Strong administrative, time-management and organisational skills.
• Must be comfortable with Microsoft Office (PowerPoint, Word and Excel) and Canva. Bonus if you've used AI tools!

What You'll Learn:

• Working closely with decision makers.
• Hands-on experience across project management, operation and client success.
• Gain access to coaching sessions with our Strengths coach!

Responsibilities

Accounts Payables

• Process and record vendor invoices accurately and promptly in the accounting system.
• Verify invoices against supporting documents (e.g. purchase orders, service agreements, delivery notes) to ensure accuracy and proper authorisation.
• Prepare and process payments to suppliers, including intercompany payments and fund transfers, in accordance with payment terms.
• Perform regular reconciliation of vendor statements and resolve discrepancies with vendors and internal stakeholders.
• Maintain proper documentation and filing of invoices, payment vouchers, and supporting records for audit and compliance purposes.
• Coordinate with internal departments and vendors to address billing inquiries and resolve payment issues.

Support audit requests and ensure compliance with internalcontrols, accounting policies, and statutory requirements.

Assist with inventory and asset management activities,including stock takes, as and when required.

Perform any other duties or ad hoc tasks as assigned by theFM, AFM or Finance Business Partner.

Requirements

• Diploma in Business Administration / Accountancy or equivalent.
• Meticulous, self-motivated, positive attitude and a team player.
• Good interpersonal and communication skills.
• Able to work well both independently and as part of a team under time pressure.
• Able to commit for a minimum of 3 months; immediate availability is preferred.

We are hiring Internship, you will be equipped with the necessary skillset and knowledge to better prepare you in securing your ideal job, especially in the digital space.

Responsibilities:

To log, validate and diagnose customer issues, on the full range of products and applications used at the customer site. Providing the customer with a solution through information gathering, analytical trouble shooting and problem research, or to route or escalate the call to the appropriate resolution group. Ensure escalation and management of calls is to agreed service levels.
Requirement

• Proficient in Microsoft Office.
• Knowledge in desktop operating systems, various software applications and basic hardware for the PC; principles and theories of network systems and Internet technology.
• Good oral and written communication skills and ability to establish and maintain effective working relationship.
• Ability to coordinate several diverse job requirements and projects.
• Ability to identify, research problems and resolve user issues.