Total 25 science rd research job vacancies in Customer Service category

Salary: up to $2500
Duration: 1 year contract

Working Days & Hours: Mon-Fri Office Hours

Location: Buona Vista

Job Description:

Process and post all technical data to work request management and submission system.

Conduct all assigned work with compliance to meet our organization’s safety and quality requirements.

Perform at least 1-2 automated test methods

Plan, maintain and coordinate timely PM schedule/program for equipment to support test methods

Able to support PTL equipment in:

• Basic installation

• PM

• Basic troubleshooting

• In house calibration and validation with approved SOP’s

• Coordinate advanced/specialized calibration/troubleshooting with external vendors and PTL equipment owners.

• Notify Team Leader when there is an anomaly with the equipment

Job Requirements: Min Diploma in Sciences/Engineering or similar w min 3 years’ Maintenance Tech / Process Tech Experience from Pharma industry or biomedical service engineer

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

Days: Mon - Fri, 8.30am - 6pm/9am - 6.30pm
Location: Raffles Place
Duration: 1 year contract renewable

Responsibilities:

• Target potential clients through calls/site visits for info gathering
• Build and maintain strong client relationships
• Identify and develop new survey strategy opportunities
• Communicate survey value clearly to respondents
• Collect and verify survey responses via calls, emails, visits
• Input accurate response data
• Report customer feedback and industry insights
• Collaborate with team for cohesive client/survey approach
• Communicate effectively and actively listen to respondents
• Ensure KPIs and targets are consistently met

Requirements:

• Singaporeans ONLY
• Minimum A/Diploma/Degree.
• Meticulous and detail oriented.
• Excellent communication skills, problem-solving skills and analytical skills.
• Confident, persuasive, good reasoning, proactive and willing to go extra mile.
• Strong interpersonal skills to assist survey participants effectively.
• Prior experience in survey administration/market research/consultancy/PR firm/customer service call centre/telemarketing/HR practice/Corporate sales/marketing experience will be a plus.
• Independent and self-motivated to achieve monthly KPIs
• Proficient in MS Excel, email communication and internet browsing hands-on experience in these areas.

Interested applicants can forward your updated resume to yewcheong.hui@cornerstoneglobalpartners.com

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Company Registration Number: 201622755N|EA License: 19C9859| Registration Number: R24124511
Hui Yew Cheong

The Field Services Engineer will be responsible for providing on-site technical support to customers. This include performing preventive maintenance, troubleshooting to support our customer. This role is a full-time position and based in Singapore.

Key Responsibilities:

· Commissioning, maintainance & servicing a wide range of Life Sciences equipments

· Conduct routine maintenance & repairs on Life Sciences equipments

· Diagnose technical problems, troubleshoot issues, and perform repairs at customer sites

· Collaborate with the sales team to provide service quotations, detailing the scope of work, parts required, and costs.

· Maintain detailed service records of service activities, parts used, & instrument records

· Provide technical support and assistance to customers via phone/email, or on-site visits.

· Stay current with product knowledge and industry advancements

· Comply with all safety guidelines and protocols during service visits

· During the term of employment, the employee shall devote full working time, attention to the performance of their assigned duties, which shall be to the benefit of the Company and/or its Affiliates, defined as any company under the same shareholding structure

Requirements:

•     Min Diploma/ Degree in Engineering (Electronics, Electrical, Mechatronics or related)

•     1 - 3 years’ experience in servicing Life Sciences & Medical equipment.

•     Strong problem-solving skills and the ability to work independently.

•     Excellent communication and customer service skills.

•     Detail-oriented and organized.

•     Proficiency in using MS Offices, such as Words, Excel, etc.

•     Occasional oversea travel is required

This position will be responsible for providing quality repair and carrying out preventive maintenance service of etch / clean / deposition equipment at customer sites. Other activities include installation, relocation of customer equipment, performing associated start-up and check-out activities.

• Install and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed systems
• Provide warranty tool support or paid service for out-of-warranty tool by performing on-site general preventive maintenance of equipment and attending to equipment abnormalities. Co-ordinate all service actions with customer to minimize downtime or system interruptions
• Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostic procedures to isolate problem. Assess severity of malfunctions and determine corrective actions required or escalate for assistance and prompt resolution. When necessary, replace defective units, components or parts where appropriate
• Liaise and co-ordinate with customers in relation to short-term defect work
• Implement field modifications or updates as released in Engineering Change Orders (ECOs) which may involve removal and installation of assemblies, sub-assemblies, systems and subsystems
• Carry out Tier 2 process qualification work
• Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates and other management reports
• Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
• Develop good customer relations during installation and execution of service contracts
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc) in good working condition, secure and accounted for
• Ensure safe working condition at work site
• Any other duties as assigned by the Immediate Supervisor

Job Requirements

• Engineering degree or equivalent
• Good communication and interpersonal relations skill
• Able to actively engage customers on technical solutions
• Able to work in Fab environment and perform shift & standby duties
• Must be able to wear personal protective clothing which comprises of air respirator equipment, clean room garments and safety shoes
• Willing to support short term, overseas assignment

This position will be responsible for providing quality repair and carrying out preventive maintenance service of etch / clean / deposition equipment at customer sites. Other activities include installation, relocation of customer equipment, performing associated start-up and check-out activities.

• Install and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed systems
• Provide warranty tool support or paid service for out-of-warranty tool by performing on-site general preventive maintenance of equipment and attending to equipment abnormalities. Co-ordinate all service actions with customer to minimize downtime or system interruptions
• Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostic procedures to isolate problem. Assess severity of malfunctions and determine corrective actions required or escalate for assistance and prompt resolution. When necessary, replace defective units, components or parts where appropriate
• Liaise and co-ordinate with customers in relation to short-term defect work
• Implement field modifications or updates as released in Engineering Change Orders (ECOs) which may involve removal and installation of assemblies, sub-assemblies, systems and subsystems
• Carry out Tier 2 process qualification work
• Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates and other management reports
• Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
• Develop good customer relations during installation and execution of service contracts
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc) in good working condition, secure and accounted for
• Ensure safe working condition at work site
• Any other duties as assigned by the Immediate Supervisor

Job Requirements

• Engineering degree or equivalent
• Good communication and interpersonal relations skill
• Able to actively engage customers on technical solutions
• Able to work in Fab environment and perform shift & standby duties
• Must be able to wear personal protective clothing which comprises of air respirator equipment, clean room garments and safety shoes
• Willing to support short term, overseas assignment

Days: Mon - Fri, 8.30am - 6pm/9am - 6.30pm
Location: Tanjong Pagar
Duration: 1 year contract renewable

Responsibilities:

• Target potential clients through calls/site visits for info gathering
• Build and maintain strong client relationships
• Identify and develop new survey strategy opportunities
• Communicate survey value clearly to respondents
• Collect and verify survey responses via calls, emails, visits
• Input accurate response data
• Report customer feedback and industry insights
• Collaborate with team for cohesive client/survey approach
• Communicate effectively and actively listen to respondents
• Ensure KPIs and targets are consistently met

Requirements:

• Singaporeans ONLY
• Minimum A/Diploma/Degree.
• Meticulous and detail oriented.
• Excellent communication skills, problem-solving skills and analytical skills.
• Confident, persuasive, good reasoning, proactive and willing to go extra mile.
• Strong interpersonal skills to assist survey participants effectively.
• Prior experience in survey administration/market research/consultancy/PR firm/customer service call centre/telemarketing/HR practice/Corporate sales/marketing experience will be a plus.
• Independent and self-motivated to achieve monthly KPIs
• Proficient in MS Excel, email communication and internet browsing hands-on experience in these areas.

Interested applicants can forward your updated resume to yewcheong.hui@cornerstoneglobalpartners.com

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Company Registration Number: 201622755N|EA License: 19C9859| Registration Number: R24124511
Hui Yew Cheong

The Centre Manager provides overall strategic, research and operational leadership for RIMA, the Centre for Research on Islamic and Malay Affairs of AMP Singapore. This is the head-of-centre role with overall accountability for RIMA’s strategy, delivery and performance.

The candidate would be responsible for the following duties:

1. Strategic Leadership & Direction

• Set the strategic direction of RIMA’s research, publications and engagement work, ensuring alignment with RIMA’s mission and AMP Singapore’s organisational priorities.
• Lead efforts to monitor social, economic and policy trends affecting the Malay/Muslim community, including commissioning and/or conducting periodic environmental scans.
• Translate strategic priorities into multi-year and annual workplans, KPIs and measurable outcomes for the Centre.

2. Research Leadership & Project Governance

• Provide overall oversight for the design, implementation and dissemination of RIMA’s research projects and studies.
• Serve as Project Lead/Principal Investigator for selected flagship and externally commissioned projects, including stakeholder engagement, research design, data collection, analysis and reporting.
• Ensure that research processes adhere to ethical standards, data protection requirements and good research governance, including secure safekeeping of all research data.
• Oversee the quality assurance of research outputs (reports, briefs, commentaries, books, podcasts and other publications).

3. Organisational, Financial & Operational Management

• Oversee and manage the administrative, research and operational functions of the Centre, including human resource planning, workload allocation and performance management.
• Develop, manage and monitor RIMA’s overall budget, including project budgets, grant administration and financial stewardship.
• Put in place systems, SOPs and policies to support effective operations, risk management and compliance with AMP Singapore’s governance requirements.

4. Programmes, Events, Publications & Thought Leadership

• Lead the conceptualisation, planning and execution of RIMA’s conferences, workshops, seminars, webinars, training programmes and other public engagement activities.
• Drive RIMA’s publishing and thought leadership work (e.g. commentaries, opinion pieces, Karyawan, briefs, reports, podcasts and other platforms) on key issues affecting the Malay/Muslim community.
• Lead and oversee RIMA’s book and major publication projects, including concept development, commissioning of contributors, editorial review and coordination with designers/publishers.
• Represent RIMA at dialogues, forums, media engagements and other platforms as required, strengthening RIMA’s profile as a trusted research and thought leadership centre.

5. Stakeholder Engagement & Partnerships

• Maintain and grow strong relationships with key stakeholders – including government agencies, community organisations, funders, academic partners and international collaborators.
• Lead efforts to expand RIMA’s research networks, partnerships and collaborative platforms.
• Work closely with AMP Singapore to support its thought leadership initiatives, including follow-up to AMP Conventions and strategic projects.
• Provide, delegate and coordinate analytical and research support for AMP’s various departments and projects.

6. Team Leadership & Capability Development

• Lead, supervise and mentor the research and administrative team to ensure high-quality work, timely delivery and professional growth.
• Build the team’s capabilities in research methods, data analysis, writing, project management and stakeholder engagement through coaching and development opportunities.
• Foster a collaborative, values-driven culture within RIMA, aligned with AMP Singapore’s mission and values.

7. Governance, Reporting & Accountability

• Prepare and present regular reports, analysis and updates to RIMA’s Board and Executive Committee on strategy, research findings, finances, risks and operations.
• Report to AMP Singapore’s Board/senior management on matters related to AMP–RIMA joint projects, commissioned studies and major collaborations.
• Ensure compliance with governance requirements, including timely submissions of reports, audits, grant deliverables and contractual obligations.

Job Requirements:

• Recognised university degree in any discipline.
• Proven experience in executing or managing social science research activities.
• Minimum 6 years research experience.
• Minimum 3 years management / project lead experience.
• Strong financial management skills, coupled with excellent organisational and interpersonal abilities.
• Good writing and communication skills, with a strong command of English. Proficiency in Malay and an additional relevant language is an advantage, as this role involves handling queries and feedback from Malay-speaking counterparts regarding conferences, workshops, seminars, training programmes, and other activities.
• Experience in editorial work and managing publications.
• Strong networking capabilities and an understanding of the Malay/Muslim community will be considered an added advantage.

This position will be responsible for providing quality repair and carrying out preventive maintenance service of etch / clean / deposition equipment at customer sites. Other activities include installation, relocation of customer equipment, performing associated start-up and check-out activities.

• Install and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed systems
• Provide warranty tool support or paid service for out-of-warranty tool by performing on-site general preventive maintenance of equipment and attending to equipment abnormalities. Co-ordinate all service actions with customer to minimize downtime or system interruptions
• Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostic procedures to isolate problem. Assess severity of malfunctions and determine corrective actions required or escalate for assistance and prompt resolution. When necessary, replace defective units, components or parts where appropriate
• Liaise and co-ordinate with customers in relation to short-term defect work
• Implement field modifications or updates as released in Engineering Change Orders (ECOs) which may involve removal and installation of assemblies, sub-assemblies, systems and subsystems
• Carry out Tier 2 process qualification work
• Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates and other management reports
• Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
• Develop good customer relations during installation and execution of service contracts
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc) in good working condition, secure and accounted for
• Ensure safe working condition at work site
• Any other duties as assigned by the Immediate Supervisor

Job Requirements

• Engineering degree or equivalent
• Good communication and interpersonal relations skill
• Able to actively engage customers on technical solutions
• Able to work in Fab environment and perform shift & standby duties
• Must be able to wear personal protective clothing which comprises of air respirator equipment, clean room garments and safety shoes
• Willing to support short term, overseas assignment

This position will be responsible for providing quality repair and carrying out preventive maintenance service of etch / clean / deposition equipment at customer sites. Other activities include installation, relocation of customer equipment, performing associated start-up and check-out activities.

• Install and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed systems
• Provide warranty tool support or paid service for out-of-warranty tool by performing on-site general preventive maintenance of equipment and attending to equipment abnormalities. Co-ordinate all service actions with customer to minimize downtime or system interruptions
• Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostic procedures to isolate problem. Assess severity of malfunctions and determine corrective actions required or escalate for assistance and prompt resolution. When necessary, replace defective units, components or parts where appropriate
• Liaise and co-ordinate with customers in relation to short-term defect work
• Implement field modifications or updates as released in Engineering Change Orders (ECOs) which may involve removal and installation of assemblies, sub-assemblies, systems and subsystems
• Carry out Tier 2 process qualification work
• Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates and other management reports
• Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
• Develop good customer relations during installation and execution of service contracts
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc) in good working condition, secure and accounted for
• Ensure safe working condition at work site
• Any other duties as assigned by the Immediate Supervisor

Job Requirements

• Engineering degree or equivalent
• Good communication and interpersonal relations skill
• Able to actively engage customers on technical solutions
• Able to work in Fab environment and perform shift & standby duties
• Must be able to wear personal protective clothing which comprises of air respirator equipment, clean room garments and safety shoes
• Willing to support short term, overseas assignment

1. Period: 1 year contract

2. Location: Airport Road

3. Working Hours: Mon – Fri: 0800-1735

4. Salary: Up to $2300

Job Descriptions: 

• Account for all delivered tools and perform preliminary inspections to identify and report any discrepancies or damage

• Perform and assist in the maintenance of tools and equipment in strict accordance with manufacturer manuals and relevant safety regulations

• Proactively update, monitor, and arrange for scheduled inspections, calibrations, and load tests to ensure all tools meet due-date requirements

• Set up and maintain organized tool boards and toolboxes to ensure a safe, efficient, and orderly working environment

Job Requirements:

• Higher Nitec or Diploma in Engineering

• Ability to read and interpret basic technical manuals and engineering diagrams

• 1 year experience in engine maintenance preferred

If you are interested, please submit your application here.

Thank you for your application and we regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Outsourcing Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R25157619 | EA Personnel Name: Kauthamen Appu
You may also reach me at 9172 3964 for further information.

Salary: up to $2700
Duration: 1 year
Working Days & Hours: Mon-fri office hrs
Location: One North

Job Description:
Perform routine and non-routine microbiological testing as part of R&D studies.

Preparation of media, perform sample plating, incubation and colony enumeration.

Handle and maintain laboratory equipment, ensuring it is calibrated and functioning accurately.

Document results in Electronic Lab Notebook (ELN) and upload data into the LIMS system (NEXUS).

Maintain lab cleanliness and manage lab supplies to ensure a well-organized and efficient work environment.

Ensure adherence to all site-specific safety and hygiene protocols.

Communicate any issues or abnormalities to R&D personnel and team leaders immediately.

Job Requirements: Min Diploma in Sciences or similar w min 1 yr of relevant microbiology experience

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

• Perform calling of First Visit patient for attendance confirmation for several divisions
• Assist patient to reschedule appointment if required.
• Assist doctor in post triage cases appointment booking and update patients
• Performing checking of First Visit appointment wait time
• Assist Clinic in booking of urgent consultation appointment
• Support our department of medicine private clinics appointment booking and patient care coordination requirements.

Requirements

• Min Diploma in Nursing / any science courses
• No exp needed, training provided

Mon to Fri office hours
$12 / hour
healthcare industry

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)

• 5 days, Retail Hour
• Attractive remuneration package commensurate with relevant experience.

Job Description:

• Provide excellent and friendly frontline customer service
• Attend to enquiry via phone calls
• Schedule patient’s appointment
• Process invoice and payment collections
• Dispense medication and maintaining inventory levels
• Basic housekeeping to maintain the cleanliness of the clinic
• Handle enquiries on promotions and leading customers to products
• To perform other duties as assigned

Job Requirements：

• At least Secondary School / "O" level or equivalent
• Basic IT knowledge
• Pleasant personality, cooperative and work well with co-workers
• Be open to learning new things
• Self-motivated and sales driven with a positive attitude
• Proficiency both in Chinese and strong command in English is a must, who is able to handle Mandarin-speaking customers
• Willing to work retail hours, weekends & public holidays

Contract Period:

• 1 Jun 2026 to 31 May 2027 + 1 Yr Optional Extension.

Deployment:

• Tues to Sun- 9am to 5.30 pm.
• 6 days/ Week

Scope of Works:

1. Perform front counter duties including collection of fees for museum admissions, events/ activities/ programmes, membership, and revenue from sales of merchandise and other ad-hoc charges in accordance with Standard Operating Procedures.
2. Greet and smile to welcome all visitors and walk-in enquiries, answer and/or redirect enquiries over telephone and email
3. Promote exhibitions, programmes and public docent tours
4. Collate daily takings, visitor arrival figures and profiles; conduct daily gallery checks and replenish collateral
5. Assist visitors in way finding and any other matters that may arise
6. Prepare, loan and guide visitors on the use of visitor amenities, audio equipment and/or mobile devices
7. Coordinate and facilitate group visits and private tour requests, including meet-and-greet
8. Conduct inspection of cleanliness, functionality of visitor amenities, AV and IT equipment and submit daily reports to the Manager (when required)
9. Manage the sale of merchandise and catalogues at the counter (when required)
10. Approach visitors proactively to collect feedback about the museum or the galleries and collate feedback reports and handle all customers enquiries and feedback professionally
11. Manage registration of public guided tours on-site and checking and confirming guide/docent’s attendance
12. Guide visitors on the use of ticketing kiosk and/or digital initiatives adopted by the museum
13. Introduce and highlight key exhibitions to visitors.
14. Receive, check, tag and storage of merchandise; replenish stocks in the shop whenever stock level is low.
15. Ensure the merchandise is properly displayed according to the visual merchandising guidelines and layout plans.
16. Well-versed in product knowledge and able to introduce and explain curatorial intent of merchandise to visitors.
17. Maintain knowledge of current sales and promotions, policies regarding payment and goods exchanges, merchandise reservations and security practices.
18. Assist & support various workshops/ events/ programmes.
19. Coordinate venue bookings.
20. Other daily operational and administrative duties as assigned.

The group you’ll be a part of

The Global Customer Operations Group brings industry insights and experience to help our customers deliver on their technology roadmaps. We work tirelessly to earn the trust of our customers, because we know that working closely together leads to the highest quality outcomes. 

The impact you’ll make

Join Lam as a Customer Service Representative, maintaining direct contact with customers before and after the sale. Collaborating with a wide range of stakeholders from sales teams to field service, you'll foster positive customer relationships, playing an important role in driving revenue growth and meeting service goals. You'll gather accurate accounts of product reliability from customers and provide insightful reports to management. Whether pre-sales or post-sales, your commitment to exceptional customer service makes an impact at Lam.

Who we’re looking for

• Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.