Total 451 distribution manager job vacancies in Customer Service category

Centre Manager (Enrichment Centre)

Working Days:

Mon-Fri: 2pm-8 PM (2 days off day)

Sat & Sun: 9am-5pm

Work Location: Marine Parade

Salary: $3,000 – $4,000 + Performance Incentives + Annual Profit Share + Performance-Based Equity (Incentives gross up to $6000

Reporting to: Director / Head of Academics

Key Responsibilities

• Promote centre programmes, courses, and ongoing promotions to customers
• Follow up with leads and existing clients to arrange trial lessons
• Conduct programme presentations and convert enquiries into enrolments
• Lead roadshow activities to generate leads and trial sign-ups
• Track and follow up on renewal cases
• Oversee daily centre operations, including scheduling, teachers, trainers, and centre activities
• Support sales target achievement and weekly lead generation targets set by management

Requirements

• 8 years of post-qualification relevant working experience
• At least 3 years in a Centre Manager or similar role
• Experience working in an enrichment centre in Singapore

Benefits

• Performance incentives
• Annual profit share
• Performance-based equity

✅Interested personnel kindly send your CV to WhatsApp: https://wa.me/65 88567364(Ethan)

Han Meng Zhuo | Reg No: R25138931

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

We are actively hiring for a client in a Nursing Home & Senior Care Centre setting in Singapore and we wish to invite interested candidates to apply the role.

Job Code: SNSM09/04/CM

Permanent Centre Manager
Job Description

• Manage full day-to-day operations and lead multi-disciplinary teams across 3 centers in Woodlands, Yishun, and Bedok.
• Direct holistic care management by collaborating with Centre Administrator, Asst/Social Worker, Staff Nurse, AHPs for Initial Assessments, Admissions and MOH regulated reviews.
• Ensure all services meet nursing standards and MOH regulations, inspections, and licensing renewals.
• Drive community initiatives, talks, and partnerships with community organizations, healthcare providers and government agencies to increase center visibility and attract new clients.
• Establish and maintain internal work processes, safety protocols, and emergency preparedness plans to ensure high-quality care delivery.
• Knowledge on subvention claims, workload submissions, and prompt reporting to government regulators.
• Oversee staff recruitment, rostering, and skills-mix optimization while providing coaching and performance management.
• Monitor budget and resource allocation to ensure cost-effective operations and improved productivity.

Requirements

• Possess a Diploma, Graduate Diploma or Degree in Social Work, Community Care or Gerontology
• Have a minimum of 6 years of experience in healthcare or a related sector.
• Display strong organizational, communication, interpersonal, and writing skills.
• Prioritize experience in a healthcare setting and demonstrate a sincere passion for eldercare.

Drop in your CV to: hr@pacificrehab.com.sg

Or WhatsApp 8022 6814

Quick SIGN UP here : https://form.jotform.com/250558451726461

• Centre Manager (Enrichment Centre)
• Working Days:
• Mon-Fri: 2pm-8 PM (2 days off day)
• Sat & Sun: 9am-5pm
• Work Location: Marine Parade
• Salary: $3,000 – $4,000 + Performance Incentives + Annual Profit Share + Performance-Based Equity (Incentives gross up to $6000
• Reporting to: Director / Head of Academics

Key Responsibilities

• Promote centre programmes, courses, and ongoing promotions to customers
• Follow up with leads and existing clients to arrange trial lessons
• Conduct programme presentations and convert enquiries into enrolments
• Lead roadshow activities to generate leads and trial sign-ups
• Track and follow up on renewal cases
• Oversee daily centre operations, including scheduling, teachers, trainers, and centre activities
• Support sales target achievement and weekly lead generation targets set by management

Requirements

• 8 years of post-qualification relevant working experience
• At least 3 years in a Centre Manager or similar role
• Experience working in an enrichment centre in Singapore

Benefits

• Performance incentives
• Annual profit share
• Performance-based equity

Interested applicants can also send your resume to WA:+65 83472904 (Mr Samuel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R2412474

WhatsApp: +65 90820021 (Kyler)
Email: kylergan.supreme@gmail.com

Working Days:

Mon-Fri: 2pm-8 PM (2 days off day)
Sat & Sun: 9am-5pm

Work Location: Marine Parade
Salary: $3,000 – $4,000 + Performance Incentives + Annual Profit Share + Performance-Based Equity (Incentives gross up to $6000

Reporting to: Director / Head of Academics

Responsibilities

• Promote centre programmes, courses, and ongoing promotions to customers
• Follow up with leads and existing clients to arrange trial lessons
• Conduct programme presentations and convert enquiries into enrolments
• Lead roadshow activities to generate leads and trial sign-ups
• Track and follow up on renewal cases
• Oversee daily centre operations, including scheduling, teachers, trainers, and centre activities
• Support sales target achievement and weekly lead generation targets set by management

Requirements

• 8 years of post-qualification relevant working experience
• At least 3 years in a Centre Manager or similar role
• Experience working in an enrichment centre in Singapore

Benefits

• Performance incentives
• Annual profit share
• Performance-based equity

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683

Salary: up to $8000

Working Days & Hours: Mon-Fri Office Hours

Location: Queenstown

Job Description:
Integrate risk considerations that aligns with Group Enterprise Risk Management Framework into institutional strategy and transformation

Lead horizon scanning and emerging risk analysis

Develop and monitor Key Risk Indicators (KRIs) aligning to Balanced Scorecard metrics

Facilitate enterprise risk discussions at various levels and management platforms

Provide strategic insights across domains

Translate complex risks into clear, actionable narratives

Act as the risk advisor to various operating departments and promote risk awareness and accountability amongst management and staff.

Provide training and educational programs on risk management practices to promote a culture of safety, quality, and risk awareness among staffs at all levels.

Provide secretariat support for Risk Management Committee (or equivalent) meetings.

Assist in ad-hoc projects, investigations, and administrative duties, where required.

Job Requirements: Min Degree in Accountancy or similar w min 5 yrs of relevant experience in internal controls, compliance or audit, preferably from Accountancy firms. Experience in data protection work will be an added advantage

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

Position: Survey Project Manager

Salary: $7,000 – $8,000 

Contract Duration: 12 months

Responsibilities:

• Assist the management team and stakeholders to achieve operational objectives. 
• Provide regular statistical reporting and updates of various survey projects progress alongside survey statistics. 
• Provide sound recommendations to strategic plans and reviews. 
• Develop project plans with identified resources and budgetary needs. 
• Prepare and complete action plans devised in the efforts to improve quality and customer service standards. 
• Implement production, productivity, quality, and customer-service standards. 
• Conduct after-action reviews to improve processes and propose new initiatives. 
• Manage various stakeholders to ensure that operations are aligned with desired business outcomes.
• Provide guidance and advice to survey interviewers to ensure that the surveys are conducted in a timely manner and expected behavior and efficiency standards are achieved. 
• Perform Root Cause Analysis for service failures and develop future preventive measures and SOPs. 
• Responsible for Business Continuity Plan (BCP) and crisis management SOPs. 
• Coordinate with various survey teams to provide solutions for escalated cases. 
• Manage deadlines and ensure timeliness of data collection.
• Any other ad-hoc duties

Responsibilities:

• Responsible as overall on-site person-in-charge for property management services under this Building

• Responsible for smooth building/ facilities management operation including developing guidelines/ Standard Operating Procedures and advise the Building Owner with options available and best resolution based on requirements and its practices and site circumstances.

• Responsible for incident control, management, activation of rightful parties for incident response and timely reporting/ escalation.

• Responsible as Site Main Controller (SMC) under CERT team setup.

• Represent the Building Owner on Contractors’ management and to ensure Contractors’ safety compliance.

• Responsible for maintenance and upgrading activities including power shutdown for HT/LT (High Tension/Low Tension) servicing/genset load test, cyclical replacement works from planning, execution till defects closure.

• Responsible to advise Building Owner and make recommendation ensuring its maintenance regime by Contractors is timely, appropriate and adequate and licenses renewal/authorities submission are in compliance with latest authorities requirements, Acts, Regulations, Singapore Standards, Code of Practices.

• Responsible for preparation of annual OPEX/CAPEX budget, its control and monitoring.

• Liaison with its Users, customers and Contractors.

Requirements:

• Degree in Electrical Engineering / Mechanical & Air-Conditioning Engineering or equivalent with

• At least seven (7) years of relevant experience in managing similar facilities and data centre facilities, with three (3) years managerial roles in similar project scale and competent to handle key building infrastructure systems and FM200, VESDA, CRAU, BMS

• Compulsory certification:

• bizSAFE Level 2,

• CERT training / WSQ Respond to Fire & HazMat Emergency

• WSQ Implement Incident Management Processes

The role is responsible for managing day-to-day support of medium-scale maintenance projects, ensuring delivery in line with customer requirements and service level agreements. The Service Delivery Manager will coordinate health checks, application monitoring, incident handling, and customer queries. The position also involves managing vendors, service reporting, supporting business development, and guiding junior team members.

Responsibilities:

• Lead a team of Infra Engineers to perform managed service for entire IT Infrastructure
• Lead a team of Desktop Engineers to provide first level support and technical problem solving for non-IT end users
• Oversees and directs the day-to-day activities of an organization’s information technology (IT) infrastructure, ensuring that systems, services and applications work reliably and securely
• Monitoring and Incident Manage the performance of business-critical systems to prevent delays and quickly resolve ongoing issues
• Ability to engage organization’s management
• Set guidelines, policies and procedures and drive the execution
• Able to manage multiple deadlines - self-starter, able to prioritize appropriately
• Proficient in managing onsite as well as remote teams, as well as coordinating and communicating customer requirements
• Be proactive in highlighting potential issues or service improvement
• Provide supporting documentation, reports, and other information to management
• Expected to work during off-peak hours on system/maintenance activities
• Be a mentor to juniors

Essential Qualifications:

• High-level understanding of various complementing technologies including Systems, Network, Security, Databases, Monitoring, Patch management, High Availability, Business Continuity, and Automation
• Preferably having technical background in EUC and server management
• 5 – 7 years of working experience in IT, out of which at least 3 years in a team management role
• Possess excellent client service skills
• Positive, resourceful, creative and detail-oriented
• Passionate toward new and existing technologies
• Be effective in interpersonal communication and problem solving
• Sharp technical, analytical, and holistic problem-solving abilities
• Independent, accountable, and take ownership
• Ability to maintain trusting client relationships

Professional and/or Technical Certifications:

• ITIL Foundation certification

To apply,simply click the "Apply" button or send your updated profile to recruit@percept-solutions.com 

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Supports the grant administration team in implementing the WSS scheme (Basic and Level Up) to support work skills upgrading of Singaporean lower-wage workers. This includes supporting the implementation of WSS (Level Up) for go-live by early 2026 and the business-as-usual for WSS (Basic) as follows:

1. Overall programme management, working with various stakeholders to ensure
   (i) smooth operations (ii) adherence to policy guidelines and proper governance, and (iii) risk mitigation of fraud and abuse.
2. Implement and review communications management plan to engage target audience and encourage take-up, e.g. creatives and content generation, PR & marketing.
3. Assess and manage appeal cases and escalated public enquiries, ensuring timely resolution of such cases, including drafting of replies to members of public.
4. Generate reports for monitoring of implementation progress and track key indicators (e.g. participation rate, grants disbursed).
5. Support the projection of budget requirements and reporting of budget utilisation at regular intervals
6. Manage the WSS outsource service provider to ensure services delivered are up to standard.

• Support in digitalisation projects that leverage data analytics and IT tools to improve business process efficiency, service delivery and compliance with governance and audit requirements.

Project Participation:

• Participate in cross-division projects to contribute to the organisation's strategic objectives;
• Any other duties and ad-hoc projects as assigned.

Requirements
Experience:

• Experience in grants administration, data analytics and customer service will be advantageous

Knowledge/Skills:

• Strong analytical and critical thinking skills
• Good project management and problem-solving skills
• Understand public governance and its principles, particularly in grants management policies and procedures
• Excellent communication skills
• Proficient with MS Word, Excel and PowerPoint;
• Any of the following relevant competencies and skills will also be advantageous:

- Data analytics

- Business process review

- Quality service management

- Design thinking

- Communication management and new media

Personal Attributes:

• Resilient to time pressure and work demands, with a creative flair for problem-solving and innovation.
• Strong interpersonal skills and able to engage external and internal stakeholders
• Resourceful and pro-active in managing work assignments with a can-do attitude
• Versatile and able to work well independently or in a team in a dynamic and fast-paced environment
• Organised, meticulous and detail oriented
• Be committed to the ethos of public service

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

The Service Delivery Manager (SDM) is responsible for overseeing the end-to-end delivery and management of digital workplace services, ensuring SLAs, XLAs, customer satisfaction, and operational efficiency. This role involves working closely with cross-functional teams, including Service Desk, Deskside Support, IT Service Management, IT Innovation & Governance to drive high standards in service delivery and continuous improvement.

Key Responsibilities:

• Service Delivery Management - Manage the delivery of digital workplace services across client’s end user environments, ensuring alignment with SLAs, XLAs and customer expectations. Oversee the daily operations of environments, including asset management, incident management, change control, and problem resolution.
• Act as the primary point of contact for clients, addressing their needs, concerns, and requests promptly and professionally.
• Proactively identify issues and work with the respective teams to resolve incidents and perform root cause analysis. Collaborate with IT Innovation and Governance team to drive adoption towards AI-assisted service delivery model for cost efficiency.
• Stakeholder and Client Engagement- Conduct regular service reviews with clients, providing insights on operational health, upcoming changes, and performance metrics. Build and maintain strong relationships with client stakeholders, acting as an advisor and advocating for client needs internally. Coordinate with internal teams to ensure service adjustments meet evolving client requirements.
• Resource and Capacity Management - Oversee resource allocation and capacity planning to ensure optimal service delivery and performance. Ensure resource adjustments are made in response to forecasted demand and workload trends.
• Governance, Compliance, and Security - Ensure that cloud services comply with external stakeholders policies, standards, and external regulatory requirements.
• Reporting and Documentation - Provide detailed service delivery reports, tracking SLAs, XLAs, KPIs, and incident metrics. Maintain documentation related to operational procedures, knowledge management and incident records.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience: At least 7 years in service delivery management in digital workplace services.
• ITIL v4 Foundation

Technical Expertise:

• Strong understanding of IT Service Management tools such as ServiceNow, digital employee experience tools such as Tanium DEX, 1E Taychon, Nexthink, endpoint management MS InTune,
• Including monitoring tools like CloudWatch, Azure Monitor, or equivalent. Familiarity with DevOps practices, incident management, and ITIL processes.
• Experience in cost management, budget tracking.
• Knowledge of agentic AI, digital employee experience automation tools and frameworks to enhance service efficiency.

Soft Skills:

• Excellent communication, analytical, leadership, and client relationship management skills.

Our client opening a new tuition branch in Ang Mo Kio, and we’re looking for an Assistant Centre Manager who can balance operations with a passion for student growth. Be a key part of our founding team as we expand our math-focused community!

Key Responsibilities:

• Ensure smooth daily operations, including centre cleanliness and safety.
• Achieve student enrolment/retention goals and support student reviews.
• Communicate warmly and promptly with parents, guardians, and stakeholders.
• Liaise with headquarters regarding tuition programmes, materials, and updates.
• Manage accurate financial records, payments, and audit compliance.
• Coordinate teacher schedules and assist with ad-hoc projects. 

Requirements:

• Diploma in any discpline
• Min 1 year of experience in operations, preferably in education, retail, or hospitality.
• Kind and nurturing with children; professional with parents

Working Hours: 3 weekdays (1-9pm) + 2 weekend (9am-6pm)

Salary: Up to $3,500

Location: AMK

To apply, kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Chan Zi Hui

EA Registration No.: R1220899

EA License No.: 25C2695

• Well established company
• Basic $ 4000 - $4800 + Variable Bonus
• Excellent Welfare and Benefits + Career Progression
• Working location: Changi
• Working Days: Monday – Friday
• Working Hours: 9am – 6pm

Job Responsibilities:

• Improve customer service experience, create, engaged customers and facilitate department growth.
• Negotiate best rates with airlines and agents for interest of company.
• Negotiate best offer to client in interest of company.
• Take control of customer’s issues and follow problems through to resolution.
• Set a clear mission and deploy strategies focused towards that mission.
• Develop service procedures, policies and standards.
• Keep meticulous records and document customer service actions and discussions.
• Analyze statistics and compile accurate reports.
• Build excellent relationship with carriers, clients and service providers.
• Keep ahead of industry’s developments and apply best practices to areas of improvement.
• Control resources and utilize assets to achieve qualitative and quantitative targets.
• Adhere to and manage the approved budget.
• Maintain an orderly workflow according to priorities.
• Share information with management on customers and market conditions.
• The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks which may be performed.

Job Requirements:

• Minimum 4 years’ experience in freight forwarding or logistics, with at least 2 years in a supervisory or managerial role
• Strong knowledge of air, sea, and road freight operations
• Excellent customer service, communication, and problem-solving skills
• Proven leadership and team management experience
• Ability to handle pressure, prioritize tasks, and meet deadlines
• Proficiency in freight management systems and MS Office
• Strong commercial awareness and customer-focused mindset

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

*GOV* Service Delivery Manager| EUC

• Working arrangement: Hybrid working arrangements
• Working location: Central
• Salary Package: Up to $9,000 + AWS

Join our dynamic team and play a pivotal role in shaping the future of enterprise-level end-user computing services. You'll have the opportunity to lead innovative initiatives, drive standardization across desktop services, and enhance user satisfaction within a supportive and collaborative work environment.

Job Responsibilities

• Provide essential enterprise-level end-user computing services, ensuring high availability and reliability.
• Plan and execute new initiatives and enhancements that leverage innovative endpoint technologies to drive organizational efficiency and user satisfaction.
• Collaborate with team leaders and outsourced service providers to plan, manage, and deliver projects aimed at maintaining, enhancing, or developing new desktop services.
• Lead projects to standardize desktop services across the organization, reducing operational overhead and improving service delivery and user satisfaction.
• Supervise and maintain desktop services, ensuring alignment with organizational standards and service level agreements with outsourced providers.

Requirements

• Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
• Minimum 5 years of relevant working experience in designing, planning, deploying and leading enterprise level ICT infrastructure for end point services
• Good technical knowledge of end point technologies as primary practice area, with knowledge in supporting technologies such as network and servers
• Proactive and dedicated individual with good leadership and multi-tasking capabilities
• Good interpersonal skills, both oral and written, with the ability to present ideas and influence stakeholders
• An adaptable and bold individual who dares to innovate and take smart risks

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441
ScienTec Consulting Pte Ltd - 11C5781

Responsibilities:

• Oversee quotations, order processing, and customer requests with high accuracy and service quality
• Manage end-to-end customer operations from quotation to after-sales support
• Monitor and improve turnaround times, service levels, and customer satisfaction
• Own and optimise CRM(HubSpot), ensuring data accuracy, reporting, and pipeline visibility
• Develop dashboards and insights to support decision-making and drive CRM adoption/automation
• Collaborate with Sales on pricing, quotations, and deal progression
• Track pipeline performance and identify growth opportunities
• Improve workflows, implement SOPs, and drive operational efficiency
• Lead, coach, and manage the Customer Experience team, setting KPIs and driving performance
• Promote a customer-focused, results-driven culture

Requirements:

• Bachelor’s degree in Business, Engineering, or related field
• 5–10 years’ experience in customer operations, sales support, or commercial roles
• Experience with CRM systems (HubSpot preferred)
• Strong commercial acumen (pricing, margins, sales processes)
• Background in B2B industrial/engineering/distribution preferred
• Team leadership and people management experience

Please state your availability, current and expected salary in the resume.

We regret that only shortlistedcandidates will be notified.

GMP Technologies (S)Pte Ltd   |   EA Licence: 11C3793   |  Eddie Tang |   Registration No: R1221129

The Customer Experience and Service Planning Team supports the Tripartite Alliance for Dispute Management (TADM) and the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP), agencies under the Tripartite Alliance Limited (TAL). TADM and TAFEP are jointly established by the Ministry of Manpower (MOM), the National Trades Union Congress (NTUC), and the Singapore National Employers Federation (SNEF) to support employees and employers in addressing employment disputes and claims. More information is available at tal.sg/tadm and tal.sg/tafep.

Job Summary:

As part of the Customer Experience & Services Planning Team, you will be responsible for enhancing customer experience and service delivery through comprehensive data analysis and strategic planning. This role involves analysing data across multiple service touchpoints, operational metrics, and customer satisfaction indicators to generate actionable insights that drive continuous improvement. You will develop strategic service plans by benchmarking current delivery channels against industry best practices and identifying improvement opportunities. You also oversee end-to-end customer journeys and service standards to ensure consistent, efficient, and quality service experiences.

Role & Responsibilities:

i. Data Analytics, Performance Monitoring and Reporting: Collect, analyse and report data on operational metrics, customer satisfaction, and service performance. Develop dashboards and monitor KPIs to generate insights for continuous improvement.

ii. Service Planning and Channel Optimisation: Assess current service delivery channels and processes against industry benchmarks to identify improvement opportunities. Develop strategic service plans to enhance accessibility and effectiveness across multiple touchpoints, ensuring seamless integration and optimal resource allocation.

iii. Customer Journey and Service Standards Management: Review, map, and refine existing customer journeys, service standards, and norms to enhance consistency, efficiency, and overall experience. Oversee feedback mechanisms (surveys, focus groups) to identify gaps and action plans.

iv. Stakeholder Engagement and Alignment: Collaborate with internal teams and external partners to drive service improvement initiatives. Facilitate stakeholder consultations, coordinate improvement projects, and ensure alignment between customer needs and organisational objectives.

Job Requirements

Qualifications

• Tertiary education in Business, Data Analytics or related field

• 2-3 years of experience in data analytics, service planning, or customer experience roles

• Government or public service experience preferred

• Knowledge of employment services or dispute resolution processes is an advantage

Knowledge and skills:

• Strong analytical skills and proficiency in data analytics tools (Excel, Tableau, Power BI)
• Strong problem-solving abilities to transform complex data into actionable business insights
• Strategic planning capabilities with customer-centric approach
• Excellent communication and collaboration skills with ability to work independently and as a team
• Understanding of performance measurement frameworks and service quality standards

Please submit your application to our Career Page at: https://careers.tal.sg/job/ManagerSenior-Manager%2C-Customer-Experience-&-Service-Planning/296-en_GB/